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M & A Appliance

3.0 (29 reviews)

Services - M & A Appliance

Appliance repair

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Charging me for "poor" service

My experience with Metko started out great then ended very bad. He was highly recommended by a friend's friend saying she knew him for over 10 years. My Jen Air stove top igniter wasn't working , he came and said it needed to be replaced and to pay him for the parts so he can order it. Since he was so highly recommended, I did not hesitate to pay him $140 for the part. He said he will call when part came in. Two months past and no call from him. I called multiple times, left him messages both text and voice, no response. Finally got in touch with him, he said he will call me to let me know when he can come. Again, no call from him. Again, after multiple calls and text, he came. When he came, he said he had the wrong parts and started to blame "them" who sent the wrong part. He said he will get the right part and call me when he gets the part. I asked are you sure you will call me, it was so hard for me to get you to come back. He promises to call. Another month passes, no call from him. I call and text him again multiple times but no response again!!! I finally texted him asking for my money back if he cannot fix my stove. He had cashed my check in August and now it's November. After multiple calls and text, I finally get a response from him saying he will refund the parts money but deduct $40 for "poor" service(see photo). I asked why he's charging me when he couldn't fix the stove and he starts to get upset saying it's for coming to my house. I told him to keep the $40, just refund me the rest. He promises to Zelle me that night but ,again, took me three days to receive the money after having to text him couple more times. I cannot recommend him at all! Very bad.

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Review Highlights - M & A Appliance

Metko is AMAZING, I'm not sure why he's got negative reviews but he's been by "Go To" repairman for 15+ years.

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Team SoCal Appliances

Team SoCal Appliances

(700 reviews)

$

I have nothing but love for this place. Over the years I have bought 2 refrigerators, and one…read morewasher dryer unit from them. Each time was super low stress, quick and easy. I especially appreciated their same day delivery on both occasions when I was replacing my older fridges that stopped working suddenly. Today I had another old fridge take a dive, but suspected/hoped it might be saved. I called to verify that they did repairs on units not purchased through their store, and spoke with Nancy. She said they did, and that she could have a tech to me in less than an hour!! Rudy showed up about 40 minutes later, and was able to very quickly diagnose a faulty fan that he was able to fix just as fast. He was polite and efficient, and he didn't try to upsell us on anything. A refreshing professional. I will continue to make SoCal my first choice for any appliance needs for sure.

My husband and I purchased a washer & dryer set on 02/15/26 and scheduled it to be delivered to our…read moreresidence. We were also able to request for them to pick up our old washer & dryer for an additional fee. Totally worth it. Rudy and Paolo delivered our new appliances the next day, today, and were thorough and attentive when installing them. We were informed our gas valve needed to be replaced along with a longer gas hose. With our permission at an additional low cost, Rudy was able to restore said items quickly and asked if we had any questions or concerns after installation was complete. Thank you to Rudy and Paolo for your professionalism and great service. We will continue to shop from Team SoCal Appliances!

M & A Appliance - homeappliancerepair - Updated May 2026

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