Lisa is my favorite hairstylist Always does great job with my thick hair and color. It's clean and staff is friendly. A little pricey on the haircut but it's always a great cut. read more

I definitely recommend this salon and if she's available I recommend Destiny. I was nervous about going from hip length hair to shoulder length but she made me feel comfortable and confident. I was taken back just seconds after my arrival. The salon is chic clean and comfortable. If I was staying in Chicago I would be going back for touch up's. I left loving my new cut and color. read more

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I was a walk-in and saw Angela for my cut. She was super attentive, answered all my questions and my cut looks beautiful! I thought it was amazing how she did her awesome work so effortlessly. I've been dealing with issues of hair loss over the past year, and she provided solutions and customized my cut to my concerns perfectly. The salon itself is also really pretty! There's lots of space in the interior, and they're very safe and exercise COVID precautions by using dividers between each sink. Masks are mandatory. As for products, they carry R&Co, Oribe, and Kevin Murphy as their main three hair care lines. They run promos sometimes as well, so if you need a re-up, they're an option to check out :) Overall I enjoyed my experience and do think my premium cut was worth it. I will definitely be back! read more

I have been going to this salon and super happy with my stylist for many years ... I have recommended so many friends as well... friendly staff and great quality service and products.. I was so disappointed to be told yesterday and shown a sign that said from here on they will be charging a $25 fee to have your hair blow dried! If you pay $100 for your color and sit for 45 min for processing and your stylist does another customer in this time - you are expected to either : pay an additional $25 to have your hair blow dried, leave with wet hair or apparently there will be a "blow dry station" for you to dry your own hair.. Wow ... I mean I just can not believe that there is an expectation that people leave with wet hair or pay you an additional fee ? I come every 5-6 weeks for color ... I only need my short hair cut every other time ... does this mean now that I am not paying you enough money / enough business to have my hair dried every other visit ? Really love my stylist and really loved this salon - but this just sat really wrong with me .. the receptionist was really great and said she would not charge me this time since appt was made before this policy took effect but not sure if I fee right about going back to keep giving them my money ... I am all for fairness but this feels wrong...if my stylist wasn't doing other clients while I was there it may also make more sense but this is not the case ... Wishing they had thought this one through ... read more

My first time here was last week. We moved to Naperville recently and I was really torn about staying with my old stylist (which would be 40min away) or switching. I called at the last minute (I'm terrible at planning) and they had a spot for me. Let me just say that I had not done my hair in 5 months. It was in serious need of tlc. They got me in and did my hair exactly how I wanted it and it looks GREAT! A nice size salon with lots of natural light. The staff is super friendly; great customer service! There is street parking and also several Free lots within a block either way. read more

I saw Angela M today. I am amazed by her ability to take what I say my goals are (can you blend in my grays and make me look less old without coloring them?) and then whip up some colors (like a chemist) and place them on my head so it all blends together and gives me an even prettier look than I thought was possible! She is truly a miracle worker! And a super sweet person too! Give her a call! read more

Michael Graham Salon & Spa - Gray blending. - Hair Salons Near Me - Naperville, Illinois

I would have given no stars but that wasn't an option. I went in to get my hair colored from blonde to a warmer, darker brown. I showed several pictures. Made it very clear I did NOT want an ashy brown tone. Fast forward-over 200 later and several hours, my hair was not at all what I wanted. It was a flat brown with ash tones. It looked green. I left hoping I could adjust. I didn't. My husband and colleagues also mentioned that it looked green. I am a lawyer working in a professional environment. It's embarrassing. I asked that it be fixed. They graciously allowed me to come back. Again, I asked for it to be "warmed up" and that it have some dimension. She low lighted it and toned it. It looks NO different. No dimension and still green. I wrote the management asking for a refund as I have to go to another salon to get it fixed. They wouldn't refund me and offered to have another stylist fix it today or tomorrow. Well, I work downtown and will be out of town tomorrow so that isn't an option. I start a new job on Monday and I cannot go in looking like this! I will never return. I am so disappointed and will never recommend them to anyone. Beware. Proceed at your own risk. Now I've paid over 200 for terrible hair and will be paying probably that much again to get it fixed!! read more

I am happy with my stylist, but am switching salons with their new fee for blowouts with color. I'm honestly surprised and so disappointed.

I went here for a blowout/style in preparation of my professional headshots. I saw Allison who not only washed and blew out my hair beautifully, but curled it too -- all in under an hour!!! You could say I was "blown" away at what a great job she did!!! read more

Bianca did my eyebrow tinting and they are perfect!! I've had a bang trim in the past by Brea and she took extra care to make sure they were exactly how I wanted them. Front desk is super helpful and friendly! Highly recommend read more

I'm super happy with my cut and color. Angela was super sweet and did a wonderful job on my hair. Their prices are extremely reasonable and they don't get you a hassle about putting tip on a cc versus paying tips in cash. Beautiful salon, very convenient location and they were even able to see me with very little notice! read more

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I went here for blowdry and style. I got an appointment for Saturday afternoon at the last moment which I really want to appreciate. My stylist was Cailin and I felt she did an amazing job on styling my hair. I went to Naperville for visiting and it was raining badly the day I got my hair done. Inspite of the rain and humidity my hairstyle stayed intact for 3 consecutive days and I would like to appreciate Cailin and would definitely go bacfor her wonderful job! read more

I really wanted to love my experience at Michael Graham Salon, but ended up leaving the salon disappointed & confused instead. To add insult to injury, I left having paid nearly $400 for highlights & a trim. I have gone to other high end salons & have never paid anything close to that amount. I was originally quoted around $250 when I called to make the appointment, which still would have been too much for the services I received, but ended up paying nearly double that (they did not provide me with an itemized pricing breakdown at checkout & I did not feel comfortable disputing it in front of others at the time, although I really wish I had been brave enough to do so). For nearly $400 (taxes & one product under $20 included), I received highlights that looked nothing like the photos I shared with the stylist or the description I gave, as well as the worst trim & blowout I have ever seen (the ends were choppy & my hair essentially looked like it is was air dried & was left frizzy). I was so unhappy & confused by the hair color that I asked the stylist to correct it. She seemed a bit defensive about it & tried to blame me for her work, stating that she did not know that the color I was asking for is what I wanted, despite having shown her several photos of what I wanted & describing it with words. I've never had a stylist blame me for their work before & I have shown stylists at other salons the exact same photos I showed her & received satisfactory results, so I'm not sure what the disconnect was with this particular stylist. She ultimately ended up partially correcting the color, but it still did not look anything like the photos I showed her. My poor experience was not exclusive to the stylist I worked with. I received mediocre customer service by all of the staff members I encountered. I also observed a male employee removing his mask completely while sitting at his station between clients & one customer who was not wearing a mask while getting his hair cut (there is a sign on the front door of the salon that clearly states masks are required inside). The rest of the stylists wore their face masks with their noses exposed, which essentially defeats the purpose of wearing a mask. Additionally, I only saw one stylist sanitize her chair during the four hours I was there. No one else even bothered to sanitize their work stations/chairs between clients. All in all, I can honestly say this was the most overpriced & underwhelming salon experience I have ever had. The combination of poor results, mediocre customer service, & completely unjustifiable pricing is just unacceptable. I will not be returning to this salon & I will certainly not recommend it to anyone. read more

I've been going to this salon for 5 years, my stylist has been very good so, this rating is nothing against the stylist it's meant for the company. I recently had my hair done and I saw a sign on the front counter stating starting in March hair blow dry's will not be included in the color or cut. If you choose to have your hair dried to see the results of the cut or color, there will be a $25 additional charge. OR there will be a space for you to dry your own hair. I'm BLOWN away by this charge!! They want to break out the time for a cut/color then time for a dry. If they don't dry that gives them more time to add another customer. It's all about the money, screw the customer! Here's how I see I'll be reacting to this request for additional $25. If I have to pay $25 for a blow dry, then my stylist will lose out on her tip to cover the cost. I'm not paying $125+ for a color and walk out with a wet head and not be able to see the final product. You might say well that will hurt the stylist not the company but, the stylist was included in the decision for the $25. read more

I've been going back and forth over the last several weeks about posting this, but I'm just so frustrated with the cut I got from Angela that I had to put in my two cents. I went to Michael Graham, and requested Angela, because of reviews I saw online. I went in for a cut and color, and while I wasn't thrilled with the color I got (not what I asked for/ the picture I showed), I'm willing to let that go. When it came time for the cut, I asked for a blunt collarbone cut- with no layers. Angela insisted on giving me "hidden layers" and this is the result. It's so choppy and the layers are most certainly not "hidden." The choppiness is hidden with curls, but I don't have the time to do that every day, so this is what my hair looks like most days. This cut is not worth the $250 I spent here. read more

Michael Graham Salon & Spa - "Hidden layers" - Hair Salons Near Me - Naperville, Illinois

Nothing but great things to say about this salon! I've been coming here for about a year now. I started off at their other salon and when Kelsie moved to the new location I had to follow. I have very thick and curly hair and Kelsie always does a great job with the color and cut and gives me exactly what I ask for, every time. I don't let anyone else touch my hair. She's a very sweet girl, I always look forward to catching up with her during my appointments! read more

Michael Graham Salon & Spa - Hair Salons Near Me - Naperville, Illinois

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My daughter saw Kate today to correct a bad coloring experience. She was very receptive to our questions and comments, and didn't rush us through the consultation process. She was knowledgeable about all types of color and shades. My daughter's hair turned out fantastic! read more

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Be careful if you see Bri - she definitely cut my hair way too short and I didn't realize it until I got home that day and couldn't even get it into a ponytail. Overall, I'm happy with the salon and have had good cuts there before. Just be cautious if you don't want all of your hair cut off. I'm happy with it now, but definitely took some getting used to. read more

I saw Taylor for a partial highlight and haircut. She did an amazing job and I couldn't ask for better!

Beautiful location. friendly staff but I was disappointed with my haircut. I wasn't difficult about what I wanted and got a trim basically. An expensive trim. And Blowdrying isn't very good for thick hair. My blowout looked like i towel and air dried my hair :( read more

Angela is amazing! Ive been going to her for years. I would recommend her for hair, color, and tips for all services.

The only place I would ever get a haircut. I've been there 3 times and I have NOT been disappointed. Shoutout to my new hairstylist Ashley! Highly recommend seeing her. She really takes her time making sure everything is on point. read more

This salon is really nice. I came in for a color correction going darker from an unflattering blonde shade. It has been a stressful nightmare to cover. Cailin did an excellent job on my hair. I have been dealing with this bad highlighting job for a month now, and she made my hair this beautiful darker, warm brown. I absolutely love it! The color is very nice and compliments my skin tone nicely. I really cannot thank her enough for making me feel and look beautiful again . Thank you so much! She did a nice blowout too on my hair, I had several compliments. I must add what a sweet person she is. Very nice and professional . Highly recommend! read more

I love this spa! Definitely will be coming back from now on. The service is amazing and it's so easy to make an appointment online. The place is beautiful inside and you will never feel like you were overcharged. read more

Lisa is amazing!! She really took the time to talk with me and understand exactly what I wanted. She did an incredible job on my bayalage and the pixie cut I've been wanting for a long time!! Highly recommend read more

Annette is a hair goddess! I have been seeing her for 4 years. I can honestly say she ups her game every time. She treats you like a queen and is a great stylist. She is constantly learning new ways to color and I find that priceless. The salon is great too and I'm always greeted by smiling faces. Products are amazing too. Oribe! Kevin Murphy! read more

Amazing. Nothing less. Every employee was gracious and super nice. The atmosphere is incredibly welcoming and most importantly every detail in the salon is crisp and clean. Allison did an amazing job with my cut and time flew by with our conversation (usually I get antsy and don't like to sit very long). Most definitely would recommend. read more

Spectacular service. As a repeat customer, I highly recommend this place! Angela has not only been awesome with haircuts for both my daughter and I, but is attentive and a pleasure to talk with. We both enjoy coming for our appointments. I will be sending my fiancee and the wedding party here in August for their hair for sure. read more

Cute place but the girl that did my hair cut it shorter than I wanted and I wanted it to V at the bottom which I explained and when she was done she was like I gave you som layers but I didn't want to make it too shelfy I look at it and it's just a straight across lightly layered cut. Can't wait for it to grow back and go to my normal salon and get what I wanted... they are getting three stars based on price which was fair and ambience which was gorgeous. read more

I want to talk to the OWNER. I have already spoken with Anne and I have seen Allison. My white hair was ruined by Colleen. Anne has the details. In addition, I have followed up with several emails that were never answered by the salon or by management. I included pictures of the declining condition/color of my hair. I came into the salon with white white with typical yellowing. Colleen managed to make the ends the color of mustard! I am now left with hair that has been treated with conditioner and glaze and with each shampoo the "yellow" is bleeding through. I do not want your salon or referral to fix it but I have to fix it. Who is going to cover the cost until this mess grows out? I am 72 years old and live on a fixed income. This hair appointment was a luxury that has become a nightmare. Not only was the outcome of the service terrible but the response has been worse. Refunding my money did not make the mistake and damage go away. read more

I absolutely love this Salon! My hair is perfect. Best cut, color, highlight, lowlights I've had in a long time. read more

I was very impressed with this salon. My stylist Lisa did a great job and recommended me some great products. I will be back again!

Earlier this week, I started my dream job. But I desperately needed a new hair cut and being a new mom, I needed a cut that would be easy to manage and still be fashionable. I was incredibly blessed to be introduced to salon stylist, Elizabeth. Not only was she the sweetest person ever and took great care of both me and my baby, but she is by far the most talented stylist I have ever come across! My time was limited this evening, so she quickly and professionally suggested the perfect cut. And she executed it brilliantly! 5 days later and I am still blown away by how lovely this cut lays and is so incredibly easy to style! Michael Graham is definitely my new salon and Elizabeth is officially my new stylist! Anyone would be lucky to go to her! You won't be disappointed! read more

Made an appointment through yelp and the owner of the salon responded promptly and got in the same day. When I went to the salon I didn't realize that I got an appointment in Naperville downtown, when I went in the ladies at the reception were good enough to see if I could get into the same time slot at the Rt 59 salon. We had Janae as our stylist, she was very professional and soft spoken. She did my daughters hair perfectly. Thank you Janae, we love the hair cut. Thank you to the ladies up front who helped me out with the confusion of the appointment. read more

Best hair Salon in Naperville. Have been going for 3 years now. All stylist are extremely talented. Pricing matches competitors in the area. The quality of products are top of the line and tons that you can purchase. Salon is always clean and front of the house is so friendly. read more

I'm giving this salon a one star rating not based on the haircuts I've received, but rather I'm basing it on color. I used to see Colleen for color, but she no longer works at the salon. I had "grown out my grey" and the idea was to blend it in with a color, so it would look more natural. One stylist who encouraged me to do that ended up giving me an all-over grayish color which did not suit my skin tone. The next time I came back, I went to another stylist and asked for a color that was just a "tiny bit warmer and not red" and showed her pictures of the color I wanted. She dyed my hair red, a shade of red that looked horrible with my complexion. I was completely taken aback after she dried my hair, and told her that my hair was too red and it wasn't the color I had asked for. She told me not to worry, that it would wash out in 15 washes, and if I really hated it to come back in for a color correction. I was completely stunned. The thought of this stylist touching my hair after that debacle of a hair color was not going to happen. Now reading other people's interactions with how the management handled their hair color issues makes me realize that I made the right decision about never going back. The amount of time, money, and effort having that hideous color corrected actually is ridiculous. I will never go back there for a color. read more

I have always been extremely picky with who I let cut/color my hair and I have never been more satisfied than after Kelsie does my hair! She is so fun to catch up with every time and always nails what I ask her to do with my hair. I absolutely recommend her to anyone who needs a hairstylist! read more

What a wonderful experience! I cant say enough about this place. Walked in without appointment and was treated like a superstar! Worth the trip from Canton GA read more

Colleen is an expert colorist who pays attention to detail. Couple that with Phil's amazing skills in the chair and you will have an experience you will rinse and repeat. They are a great combination and understand how to work with you for whatever look you are going for. Great new location and a great team !! read more

Michael Graham is a great salon! I come here from Chicago to get my nails done by Delilah -- she's the best! She is so sweet, professional, and her mani/pedis are PERFECT. She is so gentle and her treatments are always so relaxing. I am a no-chip mani addict, and I've been to other local Chicago salons, and NONE compare to her work, which I why I make the trek out to the burbs -- she's worth it! I have not had any other services performed here, but I will say that the salon is very beautiful and posh and the staff is always professional and friendly. read more