My family and I have had the best care at this office! The front staff are professional and very…read moreefficient. The Doctors are honest and genuinely want what is best for our oral hygiene. There are so many RDH in this office so it is not difficult to get scheduled for our cleanings when needed. Powers Dentistry is a well oiled machine, in the most personable way possible. Extremely grateful to have found a great Dentist so close to home!

Takes time to talk to you about your concerns. Polite and friendly, great front office staff, great…read morecare and concern. Great hygienist. All types of dental care.

The VA referred me to Sun City Dentistry, but after my experience, I would strongly recommend…read moreveterans ask to be sent somewhere else. My treatment for a crown turned into 5-6 appointments because the crown repeatedly came back from the lab without fitting properly. It was even permanently cemented once, only to be removed the same day because it didn't fit correctly. Every visit meant removing the temporary crown, numbing my extremely sensitive tooth, and starting over. After months of this, I lost confidence in the quality of care and chose to have the work completed elsewhere. When I later returned through the VA for a completely different issue, a receding gum, I was surprised by how I was treated. Instead of addressing the reason for my visit, the dentist became visibly upset that I had my crown work completed by another provider. She spoke to me in a way that felt more like I was being scolded than treated as a patient, because I went somewhere else. She refused to examine or treat the issue I came in for and told me she wouldn't touch my teeth because another dentist had completed the work. I also asked if she would communicate with the dentist who completed my treatment so they could compare records or discuss any concerns. She refused, and the front desk was no help in trying to resolve the situation. To make matters worse, it took nearly an hour just to complete my X-rays during that visit, and the images weren't very clear. I later had new X-rays taken by the dentist who completed my treatment, and they confirmed my teeth were fine. The only issue was the receding gum I originally came in to have evaluated. I also experienced problems when I needed emergency root canals. I was told I had to wait weeks for VA approval, but the VA dentists at Loma Linda later informed me that emergency treatment could have been provided first and billed to the VA afterward. That misinformation left me in unnecessary pain. I was always patient and respectful throughout my treatment. My experience with the office changed after I sought treatment from another dentist. When I returned for an unrelated issue, I felt I was treated differently because I had gone elsewhere to complete my dental work. Based on my experience, I cannot recommend this office, especially to fellow veterans who rely on VA referrals.

Ive came here for years, but in my opinion they lost all the good dentist. The staff is nice and…read moreall, but the work is not the greatest. I was told by one dentist I had a cavity in every tooth (I only had a few), another told me I needed 5 crowns and root canals (which I didnt), then ive received a filling so high I had to go back more than 5 times to keep getting it filed down, ive had the wrong side numbed, my lip sliced, and even the wrong tooth filled. Before the fillings and work was flawless, now whenever my teeth hurt I wonder if I should even bother going in because theres a chance ill come out worse.... At this point the girls at the front desk are doing the best at their jobs They are very sweet, i really enjoy Lindsay

Honestly, I had the best experience with Dr. Shakil and, I believe, Dr. Adam, who did my root…read morecanals. First off, the root canal treatments were quick, clean, and completely stress-free, and I absolutely loved my experience with them! Having my root canal and permanent crown done on the same day was such a huge relief, especially with my busy schedule. Dr. Shakil really takes the time to pay attention to your gum health and overall dental care. He is always extremely kind, patient, and thorough. The office itself is super clean, and the entire staff is so friendly and welcoming. I also absolutely love the hygienist! Honestly, everyone in the office has been wonderful. I highly recommend them if you're looking for a dental office where you feel comfortable, cared for, and know you're in good hands!

Two consecutive appointments in a row I had to wait over half an hour for my appointment. I arrived…read moreearly on both occasions. I also had to wait for the doctor for another 30 minutes after I got the X-RAYS done. They don't care about waisting your time.

DR. Luciene (sp) is amazing ! I HATE going to the dentist, but both visits, he has made my…read moreexperience better . He is patient, gentle , & explains everything that he is doing. The office staff are also amazing. I love how Shelby greats me by my name as soon as I walk in. Overall, I am grateful to finally have a dentist that makes my visits bearable.

I had my first visit with Dr. Romero and his team today and I was absolutely blown away. The front…read moredesk staff were cordial and helpful. My X-ray tech, Maria L., was considerate. My hygienist, Julie, was SIMPLY THE BEST... Period! And Dr. Romero? Thorough and informative. In short, this is a well-equipped practice and an exceptional team. I'm so thankful I found you!

The Superman of dentists. Best dentist I ever had…read more His work is impeccable and he has the magic touch. Super nice person, UCLA Medical School and he really cares about his patients. Prices are fair and there is no upselling Fabulous staff and Tracy at the front desk is wonderful. (And he's next to the best donut store in Menifee!)

Both my wife and I are patients of Dr Pastore and his hygienist Ben. The office is located on…read moreNewport, in the Stater Brothers/Rite Aid strip mall, with lots of parking available. We found they both do excellent work and are very professional. My teeth in particular needed some special attention. After working on them over two visits, I was offered several suggestions, which were both helpful and didn't require any cost on my part. I was impressed with their individual care and concerns, along with their office manager. She clearly knew the ins/outs of our insurance and was able to navigate it without any problems or fuss. Nice! If you are looking for a knowledgeable and old style professional dentist who knows his stuff, look no further then Dr Pastore and his hygienist Ben.

I had been overdue for a cleaning, and the team was kind and accommodating in getting me in…read morequickly. Everyone at the front desk was friendly, and my cleaning went smoothly. I especially appreciated how welcoming the office felt, and the care I received was excellent. It's nice to see the updates they've made since my last visit a year ago. Thank you to the whole team for a great experience!

Seemed like a great office.... but no. Ridiculous high pressure from one employee but no concern at…read moreall from the owner/boss. Original e-mail (a tad long) sent June 19. It's 6.5 weeks later and no one gives a rat's ass, apparently. --------------------------- Hello, Dr. Matin. I just spoke with Tracy about the experience I had yesterday at the Sun City office. I first encountered Maribel, who was an absolute delight. I told her that I battle vertigo and that, as an example, I can't go back quickly in the chair or lay flat. We talked about why I was there--partly because a tooth (crown) broke off at the gum line, and mostly because I needed to establish a relationship with a dentist I trust and feel comfortable with. Every step of the way, she checked on me to make sure I was still feeling fine. Enter Dr. Chow--another delight! He detailed everything, offered step-by-step plans for how to tackle the many problems I have, and told me his philosophy about the procedures he would need to perform. We were nearly through the explanation of the plan when he was called to another patient's room and said he would be back. That was perfectly fine with me because I had a lot to absorb. That's when Ali came in. She introduced herself and then immediately asked how much I was willing to pay that day, and if I was able to "do $20,000"! I was shocked at the approach, and told her that we hadn't even finished discussing what all needed to be done. I told her my mom just passed away and I am overwhelmed with her debt (funeral, etc.), probate, and trying to get her house ready to sell. Most people at this point offer an "I'm sorry" (however perfunctory) but not Ali. She was right back on her used-car-sales approach. "Well, how much can you afford today? Are you ready to start the procedures now?" I said, "You're probably too young for the reference I'm about to give...." (I was going to say she sounded like a car dealer trying to sell me undercoating) when she abruptly left the room. I have no idea what I did to offend her so, but I kept waiting for my paperwork (I assumed she was working on it). She was on the computer and did not even acknowledge me as I walked into the waiting room. Finally, she printed and handed me a sheet which did not even cover all the necessary procedures. I needn't go into every boring detail of the encounter with her, but it was ice cold, far from professional, and unpleasant. Moments before, I was thrilled to have found a dentist I felt comfortable with, in an office close to my home, with a sweetheart tech who made sure I was not in any distress. What happened? I haven't the foggiest clue. I wanted you to know about this. Maybe Ali was having a rough day--we all do. But when you're encountering patients/customers/clients, you still need to maintain decorum. I do not believe Ali did that, but I also wanted you to know that Maribel and Dr. Chow were fabulous. Thank you for your time reading this.

Everyone is so kind, clean office and got me an appointment very quickly. Close to home and was…read moreable to get 2D X-rays

I am sharing a factual account of my experience regarding insurance coordination, financial…read moredisclosures, and patient communication at DocDental Smiles. I received a written treatment plan and direct email confirmation stating that my implant procedure would result in $0 out-of-pocket costs based on combined primary and secondary insurance coverage. Relying entirely on those written representations, I proceeded with step one: an irreversible tooth extraction and prerequisite treatment. However, a major limitation affecting secondary coverage was disclosed to me only 24 hours before the scheduled implant placement--months after the irreversible extraction had already been completed. When I contacted my primary insurance directly, they confirmed in writing that the office had never actually submitted a predetermination inquiry for the implant placement, despite providing me with a written estimate showing $0 patient responsibility. Throughout this process, I reached out multiple times seeking clarification. While staff responded politely, their answers consistently focused on general estimate disclaimers rather than addressing why material insurance limitations were disclosed only after irreversible work was finished, or why a predetermination was never sent. Update: After I raised these valid concerns regarding financial disclosures, requested my complete medical records, and posted a review documenting my experience, the office abruptly sent notice terminating our doctor-patient relationship and discharged me as a patient, leaving my care incomplete mid-treatment. I am sharing this factual timeline so prospective patients are aware of the importance of independently verifying insurance predeterminations directly with their carriers before agreeing to irreversible dental procedures based on office estimates.

I had a great experience with Dr. Malik and his team. I was reluctant with crowns in the past due…read moreto an unpleasant experience, so I was having second thoughts about doing a crown again even though I needed it urgently. Dr. Malik did an amazing job. The procedure was smooth, pain-free, and the crown turned out perfect. He made me feel comfortable the whole time. The assistants Bern and Celine were very kind, caring, and professional. Cindy was also very efficient in finding my insurance coverage and making sure everything went smoothly. Overall, very pleased with my visit here.

Updating my original review as my most recent visit is based on my experience with Dr. Ibrahim…read moreMalik, DDS. I won't lie to you, I was bummed when the office called me to say that Dr. Walters, my original dentist for probably the last 3 years, has left the practice and started his own. She also said I could follow him, but his practice is located in Grand Terrace which is quite a trek for me. Although I'll miss him and his awesome personality, I wish him all the best! I ended up rescheduling to a day before my original appointment, with Dr. Malik. I don't remember my hygienist's name, but she was really nice and did a thorough cleaning on my teeth. She was professional, friendly, and even had a suggestion for me to enhance my oral care. I appreciated that! Once she was done with my cleaning, I waited a few minutes before Dr. Malik came in to see me. First impression: he's very mild mannered, friendly and made me feel very welcome. He told me everything I wanted to hear, and that I'm doing a great job keeping my teeth in tip-top shape. Yay!! He shook my hand and I must say... he has the softest hands, lol! I was low-key embarrassed because my scratchy hands are always dry from washing them multiple times a day, especially at work! When my visit was complete, he even offered me some lotion, which I took him up on, haha! Thank you, Dr. Malik and team for a great visit. I will keep returning to this establishment for my oral care, as they make it convenient by offering weekend appointments. I don't think I'll switch to a dentist in AZ (where I currently reside). The fact that I can keep coming here for my dental appointments is one less thing I have to worry about. I already made my next appointment. Can't wait for it!

Newport Common Dental Care is the best!! I went from being a "yuck mouth@ to having great looking…read moreteeth. They offer all kinds of plans that fit your needs, and they explain everything in detail. If you're looking for a new dentist, look no further, this is the place. Tell them Rich sent you and you will get a new toothbrush and tooth paste after your exam. Oh wait.... Everyone gets that

My experience with Dr. Mau Nguyen, DDS has been amazing. I…read morecame into his office devastated as my front teeth bridge had fallen out and was shattered. Dr. Nguyen made me a temporary bridge and it was perfect. I was so impressed that I decided to go with a full mouth implant hybrid system. Dr. Nguyen assured me that I would have a positive experience once I transitioned to a hybrid. He was right! Even the temporary dentures looked beautiful. I am so excited, and can't wait for the finished product.

I loved my experience with Dr. Le and the staff. I had a cavity on my front tooth that was getting…read morenoticeably worse. Dr. Le did a filling on it and blended the color with my natural teeth so well, you can't even notice (: I also love that they accept my insurance, Medi-cal, and I appreciate the quality of care this office provides!

Before I get into this review... I just want to state that I work in healthcare, and I also have a…read morehigh pain tolerance. I've been to this dentist twice. Once last year, and once today (it has been months since I typed this up). I have been looking for another dentist that takes my insurance but the few local ones I have called don't take my insurance, so I decided to give this place another shot. The reasons I didn't want to come back were because of the dentist and because this office would not stop calling me to make an appointment. To the point where it was not helpful or caring, but honestly just annoying. I kept telling them I will call and schedule. Then they would call me regarding my husband's appointments... and one time they even made him an appointment that he wasn't aware of. Anyway, none of that would keep me from going back... the problem to me is that the dentist seems to rush, is a bit aggressive (I have never told someone to stop the cleaning except her), and is kind of ... how should I say it politely ... insensitive. She was not only in quite a hurry while cleaning my teeth pretty aggressively and making rude comments when I would tell her to stop because she was hurting me, but she was also pretty rude towards her staff. Specially the new guy. I felt bad for him... but anyway this review has been in my drafts and I am finally posting my drafts because I am so tired of supporting businesses that do not deserve my support. Hope this helps someone.