Terri is the best! Super helpful.Will do anything for you, including fixing items that other…read morefinishers have not done a perfect job on. This is an example of the work she helps you do.Canvases, threads, stitch guides, classes, she does them all.

Threads, patterns, accessories, classes…read more There was a class of 5 women stitching some beautiful work and Saturday afternoon chatting. Beginner classes offered quarterly. Next beginners class begins in December 2012.

Great selection of items, great customer service. I will be returning with grandchildren.read more

Waited about 20 minutes in line while the only open register was a trainee stuck processing a…read moreSINGLE return. Manager and trainee ignoring the cluster of customers building up. No apology. No explanation. No effort to move things along. Just one long line of people standing there like idiots while nothing happened. This is basic retail management and somehow it's still a disaster here. It's AD 2026 and this store still runs a system like it's 1985. After 20 minutes of watching absolutely nothing happen, I literally threw the items I was holding onto the counter where the cashier was and stormed out. Only then did the manager suddenly decide to react and come after me. Completely unacceptable customer service and total disregard for anyone waiting in line. By the way, their fabric section sucks. Not enough thread. I miss JoAnn's.

Modern Mouse is such a special gem in our community. I absolutely love the welcoming, neighborhood…read morevibe every time I walk in. The staff is incredibly kind and genuinely supportive of local makers. It is the perfect place to find unique gifts created by talented artists and small businesses. There is always something thoughtful, creative, and beautifully curated. If you are looking to shop local and support makers while finding the perfect gift, this is the spot

4 July '26-Great selection of cards, gifts, music, and clothes. Helpful service. Gay owned.read more

I visited this shop yesterday after seeing a canvas listed as "in stock" on their website. I'm…read morenewer to needlepoint and was excited to browse in person, especially since there are only a couple stores in the South Bay/Peninsula. When I asked about a specific canvas, I was told it was not available. I mentioned that the website showed it in stock and had an active add-to-cart option. The response I received was unexpectedly dismissive and in a condescending tone. The woman behind the counter said: "Amazon has trained you to expect things you see online to be in stock," followed by an explanation that their website does not really support online orders, at least not yet. I completely understand that inventory systems and websites don't always match. Had this simply been explained in a straightforward way, I would likely have purchased a different design/kit while I was there. Instead, the interaction felt condescending and uncomfortable enough that I chose not to continue shopping. For a hobby that relies on welcoming and guiding newcomers, tone matters. This was not my first experience with needlepoint, but I can easily see how it could discourage someone just getting started. Because of this experience, I won't be returning. I'd recommend new stitchers seek out another local store where questions are encouraged and customers feel comfortable spending time (and money).

Linda and Julie were great. I took advantage of the current trunk show and got a chance to see some…read morebeautiful pieces folks in the stitching group were working on. Such fun to be able to meet weekly to stitch! Highly recommend stopping here.

This review is for their balloon bar and delivery service (they use DoorDash). I had the pleasure…read moreof speaking with Monica when I called a couple days in advance to confirm an online balloon order for delivery. She was super helpful and friendly. The overall experience was great! There were some reviews complaining that the balloons would deflate after just a few hours and I was a bit concerned, but the balloons held up pretty well and actually held up for a whole week. To be honest, we didn't need it to hold up that long, as long as it was inflated for the duration of the party, that's all that matters! In terms of the value, for what it's worth, with ordering ahead and being delivered straight to you, I thought it was a great deal! I received some quotes from balloon vendors for the exact same bundle and it was 4xs the price, so Michael's balloon bar worked out just fine for us. Just a couple things to keep in mind: we ordered 4 separate bundles and all 4 were completely tangled together when we received it. Luckily, our amazing friend was able to help quickly untangle them. Not sure how this could have been prevented, but just a heads up in case you need ample time to untangle before your event! Also, when ordering ahead, you have to pick a delivery time window instead of an exact time- this means the balloons can come earlier than expected or at the tail end of the time window. You can try to call and coordinate with the store, which is what I did, but still received it earlier than requested, which was OK. Earlier is better than late in my opinion. Hope this helps! If you need basic helium balloons for an event- I'd totally recommend giving their balloon bar a try. I'd personally place an order again in the future.

BIG BIG S/O TO MONICA AND ZAIDER for helping me and my family today... ms monica running around…read morehelping all customers, taking care of ups delivery and at the same being so damn nice and sweet to all and zaider held it down in the cashier with everyone, these two people makes a lot of difference thats why customers loves coming back to fremont hub. Come check them out and and say hi to them.

Just newly opened in April 2,2024 this woman owned business was quaint & cute…read more Don't underestimate the size of this place bc a lot of cute jewelry, AirPod cases, hand knit or crocheted items, plus hair clips, pencil pouches (authentic Rosy Posy Cream Cosmos pencil pouches) & the cute dog themed pouch was too adorable to pass up are available for purchase. It was not only fun to support a local new business with a 10% discount, but to scratch off a possibility of winning a $15 voucher when you purchase $30. Although I didn't win the $15 voucher, but ended up scratching off for a pen offer, I thought it was a creative incentive.

A cute little trinket gift shop with nice statement jewelries and lots of adorable stationary…read moreitems; it looks like a small shop, but there are quite a lot of items to check out. The owner was very friendly and welcoming, chatting with me a little bit about little dog as I was the only person in the shop then. I do love that there are quite a lot of hair claw clips, was able to find one that looked like my dog (white maltipoo). For their grand opening, there was a 10% off discount and my clip was packaged in the cutest little bag. I'm definitely keeping it to reuse as a cute gift bag for sure! Final Thoughts: Adorable little shop that's perfect for cute gifts with fairly reasonable prices for the items. I'm sure people will say they can find items for cheaper else where, but as a small business in Castro Valley, it is nice to be able to shop and check out items in person.

Jason is my guy!!!! He deserves to be a manager soon. Always at his best attitude, always willing…read moreto help and explain things inside the store. I developed a good relationship with this young man and A+ and 5 for this hard working young man. Thank you so much, your service is really appreciated jason.

The store manager is racist and laugh at your face. I don't recommend this store. For items a…read moresummer item he was giving me bad attitude.

Eileen was great and nice! She did a fantastic job on fixing up my hand bag with a quick turnaround!read more

Eileen, while a nice person, is utterly incompetent and unreliable. If you consider yourself a busy…read moreperson who needs someone to perform alterations within a specified time frame, AVOID Said with Threads and strongly consider going elsewhere. Her inability to properly schedule appointments and have projects completed on time disqualifies "Said with Threads, LLC" as a viable option for having clothing alterations performed. If you are an East Bay resident and need alterations performed, please read the rest of this review before scheduling an appointment with this establishment. I've been going to Eileen since December 2024. Online reviews looked good, and her shop was near my house, which made it convenient for me. I encountered an odd issue with her during my first visit. She had informed me my pants were ready for pickup, and I specified the day/time I would be coming in. When I went to her shop for pickup, I called, and she informed me she had gone to deliver an order for someone else because she didn't think I would appear on time. I was completely baffled as to why she reached this conclusion and why she admitted it verbally. Between September and October 2025, I had requested that she perform alterations on some pants. On this occasion I was charged the day I left the articles with her and was assured they'd be ready on the date she had specified. Prior to picking them up, I called Eileen and informed her I was on my way. When she answered, she told me my pants were not ready and that she hadn't even started working on them. I was quite upset over this since more than a week had passed since I'd left the pants with her. About a month later, I brought in a blazer she had worked on previously and asked her to reattach the buttons, as some of them had come loose. Although she did not charge me for this, she assured me the blazer would be ready on time. She failed to have the blazer ready on time when I went to her shop. I went to go run some errands for about an hour, and when I came back, she had finished working on my blazer. This indicated that she did not need more than a week to work on my blazer and had procrastinated or otherwise failed to make good use of her time. What frustrated me, however, was the condition in which she returned my blazer. It was covered in lint/hair/debris and had a strange odor to it. I had dry-cleaned it prior to leaving it with Eileen, and her utter lack of regard for keeping it clean really upset me. Most recently, during December 2025, I requested an appointment two days in advance. I wanted her to hem some pants I needed for work. She had agreed to meet me at 11 am on a Wednesday. On the day of the appointment, I called her to let her know I had arrived. When she answered, she told me she had mistakenly marked my appointment for a different time/day and had left to attend to another client.