My 5 star rating is for the service that I've continued to receive from Shea. I would rate the…read morecompany on a whole as a 1.5. I've been a client of lash technician Shea since November 2021. I'd only gotten my lashes done one time prior to Shea, when I was visiting California and it was something I wanted to continue to explore. I'd visited Divine Threading (Aliante location) before to get my eye brows waxed and so I asked about their lash services. The front desk rep suggested that I schedule an appointment with Shea. From my first appointment with Shea I knew that she was THE one. From her relatability, her welcoming demeanor, to her attention to detail and effective commication about business policies, available services and prices, I was sold. I explained to Shea that I wanted the Classic set but wanted them to look extremely natural. We looked through some of her photos of other clients so that I could more accurately provide a tangible example; but what also set Shea apart was her knowledge shared as well. Shea educated me on facial features and how certain looks can be more complimentary to certain facial structures (ie: head size, head shape, eye brow alignment, eye shape, etc). She educated me on how to properly care for my lashes especially as a new client who wasn't familiar with getting this service. I would absolutely recommend Shea if your looking for a lash technician and live in the North Las Vegas area!!! Pros: Shea is professional she is efficient and meticulous she is relatable, warm and welcoming she is an effective communicator she is reliable Cons: The biggest con is the customer service and communication from the business itself I've had the front desk reps call me to confirm appointment times and dates that were wrong I've had experiences where Shea was out of town and I booked with another technician I'd never seen before. I showed up to my appt. and after waiting 15 -20 mins was told there was an error in the company system And they double booked Ky. During this specific incident, the front desk informed Ky of my arrival. apparently she told them that she did not have an appt with me and continued with another client she had taken back after my arrival. Not once did Ky come out and introduce herself, ask who I'd been scheduled with or any Sort of direct acknowledgment While I was present. After expressing my dissatisfaction with my experience and highlighting that I no longer wanted to communicate with the office due to their lack of professionalism, customer service and sheer human respect, I was contacted by Ky directly to apologize for her lack of professionalism. I would absolutely recommend Shea as your lash technician but would suggest that Divine Threading owners work on more effectively: Streamlining their appointment system(s) Front desk staff being more informed on appointment times and dates Taking ownership of miscommunication to show you value your clients and their time Technicians being more customer oriented and friendly to all as you could miss opportunities of new clients based on first impressions.

My husband received a chemical peel here, and afterward, a large area appeared to be a chemical…read moreburn. It wasn't so much the incident itself that frustrated us, but the lack of concern and follow-up care afterward. We had to call multiple times and visit the location several times just to get some guidance on how to care for his skin. When you're performing a procedure as intense as a chemical peel, both the pre-treatment preparation and post-treatment care are critical. There should be proactive follow-up with clients to monitor their healing process and provide clear instructions and support regarding aftercare and recommended products. Unfortunately, we didn't receive that level of care, which was very disappointing.

I went to see Alexis Corral for my eyebrows and eyelashes…read more My first appointment was my eyebrows and I was super happy to find someone close near me that took their time to do eyebrows. She bought my eyebrows back to life. After that I had to try her for my lashes and they are bomb! I don't like mine to long as natural as possible but to still showcase my eyes. She did that and so much more. Now onto the vibe. She has her own relaxing room in a very nice lounge. I love it!! I'll definitely be going back and recommend her to everyone!!

Alexis was absolutely fantastic. This was my first time getting eyelash extensions and I trusted…read moreher to know what shape/ style would look best on me and she really did a wonderful job. I have short, straight eyelashes that are difficult to work with and she came through no problem. Very professional and comfortable environment. I will definitely be back. I love my eyelashes now! Thank you Alexis!

The number to call is incorrect, goes to some nice poor guy who says he gets calls all the time?read more

I should have researched more before I bought the Groupon to this place. I bought upper and lower…read moreeyeliner. I opted for just the upper though once we started. Karen was my tattooist. She was an hour late starting as she was "fixing crooked eyebrows" that apparently another tattooist had done. She then proceeded to bad mouth the owner and the other tattooist who was a no call no show to work that day. I spend 10 minutes helping her find her phone before we start. Karen had me draw on my eyeliner with my own pencil then she began to color it in. I later learned this is a major no no and why it got an infection after. So she begins tattooing and as she is working says she needs a new needle as the one she has is too small. She bails for 20 minutes looking for a new needle as my eye swells shut. She finds it but can't get it loaded and the gun working right. So we are back to the original too small needle. All the while this shit hurts and my eye is swollen so I can't see anything. One eye in I want to leave but know I can't with one eye done and the other not.... I am an idiot and should have just left. For aftercare she gave me an old tube of A&D ointment not cool. End result is the lines are a mess, no way am I going back for them try and fix it. And I have these white bumps that appeared and needed to be treated by a dermatologist. And the black has faded to a smudge grey look. Stay away from this place.

declined There used…read moreto be a woman here who was amazing at brows. I'm not sure if she's still working, but she always delivered clean, natural results--never overdone. She knew what she was doing. Sadly, whoever is doing brows now does not meet that same standard. My experience was so upsetting I had to cover my eyebrows with bangs (which I don't even like!) and spent over $80 just to hide the damage. When I spoke with the owner, I wasn't offered a refund--just castor oil and the reassurance that "they'll grow back." That's not acceptable when it comes to something as important and visible as your face. If you're thinking about getting your brows done here, study the technician's own eyebrows first. If they don't look clean, even, or professional--walk away. I won't be returning for brow services unless the original brow artist comes back. Quality and trust matter, especially when it's your face on the line.

I didn't just get my brows done today -- I got an education, a strategy, and a whole confidence…read moreboost thanks to Roya. She didn't rush me, didn't treat me like just another appointment -- she taught me what works for my face, helped me map out a plan to grow my brows out beautifully, and made me feel genuinely cared for. Her energy is warm, empowering, and professional. She explained everything in detail and took time to make sure I understood how to take care of my brows between appointments -- which most people skip! My brows look soft, sculpted, and natural in the best way, and I walked out feeling 10x more confident than when I walked in. If you're serious about your brows and want someone who's going to invest in you -- go see Roya. You won't regret it.

Love this place. These ladies have taken care of me for years. They're always attentive to my…read morerequests and fast. Best place in town for face threading.

Lately,when I get my eyes brows done they look super uneven! It's frustrating and don't like saying…read moreanything because the workers tell you it looks nice. I go here because it's cheaper than other places, and normally it's 50/50. It just depends. Kinda sad this time, though. I had a trip and now it's going to brother me. I had to fix it myself which came out a bit better, but didn't fix the major issue. I will not be returning.

With a couple of not so good experiences with eyebrow threading, I wasn't sure what to expect. The…read morereviews were good, but sometimes you just never know. The salon was spacious, and clean with a lovely scent filling the air. I was greeted, and sat immediately. I chose the package that included eyebrow darkening. I was leary, because the last darkening treatment I received (somewhere else) lasted less than 24hours. When I got out of the chair, I was extremely pleased with the results. It has been a little over three weeks now, and my eyebrows are still holding on to the color, and are just absolutly perfect.

Love Mina and the crew! They're so sweet and personable and always do an amazing job at clean ups…read moreand shaping when my thick brows need some love

Will always be coming here for my lashes from now on! Highly recommend! Everything was very…read moreprofessional and clean, and very polite. I get really anxious normally during a lash session but I never once felt any anxiety the whole process was actually relaxing. My lashes were gorgeous, and have lasted twice as long as the set I got from dekalash. The lashes I am losing do not have my lashes attached either. I can't recommend this place more!

Andra is my go to girl in Vegas. She is very knowledgeable in her field. Has great attention to…read moredetail. She does my facial with quality products that leaves my skin looking and feeling wonderful. I have also tried her other services and recommend them all. I'm very happy I found her. She is funny down to earth and very easy to deal with. I always make sure to get my appointment in ahead of time. Update: I currently got my lashes done by Andrea and she does an absolute amazing work. This is the volume set I got for my wedding and couldn't be happier. I don't feel them at all , they're very light. Her attention to detail is mind blowing.

I'm usually not one to leave reviews but I had to express how impressed I am with Priscilla's…read morefacials. I have done two facials with Priscilla and cannot believe the changes I have seen. Her work truly speaks for itself and I cannot even put in words how much I recommend getting a facial with her. She truly leaves you glowing and gives you results that you and everyone around you notices! If you need a sign to book a service with her, this is it!!