My first time getting a hydrafacial and I decided to come to LaserAway for the treatment. Once I…read morewalked in, I was greeted by the ladies in the front desk. I checked in and sat down till the nurse was ready for me. The whole treatment only took 30 minutes and I was very comfortable. The process is very gentle and I almost fell asleep. My favorite part of the treatment is seeing all the gunk after. I wouldn't definitely recommend this to anyone that wants a clean and brightened face.

I had been referred to LaserAway by a friend for tattoo removal, which I purchased 30 sessions of…read more Somewhere along the way, I reached out to a Kaiser dermatologist about my sunspots and she recommended Clear & Brilliant. Since I was already going to LaserAway for my tattoo removal, I decided to add C&B as well. (TBH my gut feeling told me not to because they are a chain...I learned the hard way.) I purchased a 6-pack and started the treatments. At my second appointment, the store manager talked me into adding Rejuran, so I purchased a 3-pack. The first session went fine, sessions 2-4 were also fine, with the Rejuran. (Albeit no real improvements visible) At the 5th session (Jan 15), she mentioned increasing the intensity, which I agreed to because I trusted her. Immediately after I left, I knew this session felt different. The burning sensation and redness lasted longer than before. Throughout the week, as the sandiness washed off (as usual), I noticed an orange/brown color to my skin creating an outline under my eyes (where she did not laser). Like raccoon eyes, but white. This did not go away over a few weeks. Now my skin looks like this. Multiple people have commented on my discoloration (at a spa for a facial and a beauty counter in Japan) and I have never felt more self conscious. My skin has never looked like this ever in my life. It will take a long time to fix and I am devastated . Please be warned. This place is fine for laser and hair removal. Do not trust them with your face. (No concealer or foundation in photo. Just moisturizer, sunscreen and blush)

Kaeleen is amazing. I have been seeing her for many years now and could not be more satisfied with…read morethe services. I love that they have a new location in Burlingame! Would highly recommend.

I luv the place. I did few procedures, I was very happy with results every time. Btw-Halo/BBL is…read moregreat for rosacea. My face never looked better!

Going, going, gone. I've been coming to this place over the span of a couple years to remove my…read moretattoo and I had my last session today. Rosalind did such a great job, taking consideration for my skin tone and safe and effective removal. The price was very affordable and I've always been seen promptly. I would highly recommend coming here for your services.

Affordable and quick tattoo removal You do have a small…read morewindow o get on the schedule for the month but the with the rates they offer I really don't mind

I've been seeing Alice for over five years for my Botox and facial fillers, and I wouldn't trust…read moreanyone else with my skin. She's incredibly honest, always telling you what you truly need (and what you don't), which makes such a difference. I never feel pressured, only genuinely cared for. Every visit leaves me feeling confident, refreshed, and beautiful. Alice has a true talent for enhancing your natural features while making the entire experience comfortable and uplifting. I always walk out happy. I highly recommend her to anyone looking for someone skilled, trustworthy, and truly dedicated to their clients.

Alice is Amazing!…read more I've been seeing Alice for years, and I can honestly say she is the best in the business. Every visit feels like catching up with a trusted friend who also happens to be incredibly skilled at what she does. What keeps me coming back is not just the amazing results but the genuine care and consistency. Alice remembers the little details, checks in on my progress, and always tailors treatments to what I need at that moment. It's rare to find someone who combines professionalism, artistry, and warmth so seamlessly.

This is my preferred LaserAway because it's the only one where I seem to be able to find available…read moreappointments. Nurse Karen is my go-to, but their other nurses are great too. The front desk gal, Marisa, is always sweet and helpful. I had an issue with getting a refund for a canceled service, but she took the initiative to help me resolve it. Bonus points for easy parking and super clean facilities!

They used someone who was new and inexperienced. I received 52 Botox injections, which is a lot of…read moremoney, and every injection appeared to affect the wrong muscles. Now my eyes are drooping, my face looks tired, my high cheekbones appear flat, and the muscles around my chin have dropped, creating an older and exhausted appearance. I got Botox to reduce wrinkles and look younger, but instead I feel like I look 20 years older. This is a very important time in my life, and I have become depressed about going out in public or even looking in the mirror. It does not look like my face anymore. I reached out to the clinic seeking help and support, but no one seemed willing to take my concerns seriously. Eventually, I was connected with a customer service representative named Amanda. She kept telling me that my before and after photos looked the same and that she could not see any difference. She repeatedly dismissed what I was explaining and acted as if nothing had changed. I finally stopped talking to her because she was the person handling complaints, yet she did not seem interested in listening to what I was experiencing. Everyone at the clinic could see something was wrong, but she continued insisting that everything looked the same. I do not usually leave negative reviews, but this time I feel the company needs to be held accountable. I have been a customer for nearly 10 years and know exactly what my face looks like. This treatment went terribly wrong, and I am shocked by the outcome. What is even more disappointing is the way my concerns were denied instead of being addressed. Very poor customer service and a very disappointing experience. ----------------------------------------------------------------------------------------- Their response to my Google review was vague and generic. They asked me to reach out again, but at this point I no longer trust that anything will be done. I already spent considerable time trying to get help and support, only to be dismissed. On one occasion, I was left waiting for over 30 minutes because the person handling my case forgot that I was on the line. I eventually had to hang up myself. After multiple attempts to resolve this issue, I am not willing to waste any more of my time reaching out again only to receive the same lack of support. It seems that the company responds quickly when a public review is posted, but my experience in person was very different. Rather than trying to understand or resolve the problem, I felt that my concerns were repeatedly dismissed. I was continually told that I looked the same and that nothing was wrong, even though the changes to my face were obvious to me and had a significant impact on my confidence and daily life. If you are considering treatment here, be very careful about who performs your injections. I would strongly recommend choosing an injector with extensive experience and a proven track record rather than someone new. I trusted the clinic, and the outcome has been one of the worst experiences I have had in nearly 10 years as a client. What made the experience even worse was the customer service. I do want to be fair and mention that I had positive experiences in the past. Karen, the lead nurse who previously performed my Botox treatments, always did an excellent job.

Dr. Jacqueline erased wrinkles with Botox. She and her staff make the procedure as comfortable and…read morepainless as possible. They make sure the results are prefect with a free follow-up appointment to make sure you are happy. I would highly recommend her and the Redwood clinic.

I had such a wonderful experience with Nurse Teresa throughout my microblading eyebrow removal…read moreprocess. From the very beginning, she was incredibly kind, patient, and reassuring, which made a huge difference for me. She took the time to explain every step of the process clearly, answered all of my questions, and made sure I felt comfortable and informed at all times. Her gentle approach and attention to detail really stood out, and I could tell she genuinely cares about her patients and their results.

My experience with Diana was amazing. Since the day one of our consultation to the day of my…read moretreatment. She took the time to help me decide what I was looking for what color shade would work for me and for the for my shape. i've been with other two professionals and Diana has been the best one yet. I love how my eyebrows are looking and will definitely go back for a touchup.

I had a great experience with Diana at Beauty Inked. She did my brow tattoo and I'm so happy with…read morethe results. I finally don't have patchy brows anymore, which has been a long-time frustration. Diana was organized, on time, and very professional. She really took her time and listened carefully to what I wanted before starting. I never felt rushed, and she explained everything clearly along the way. Her studio is beautiful, clean, and very welcoming. You can tell she takes pride in both her work and the space she's created. If you're considering brow tattooing, I would absolutely recommend Diana. I'm thrilled with how my brows turned out.

I have been coming to Medical Aesthetics of Menlo Park for years. I first came for laser hair…read moreremoval which I highly recommend - it's very effective and painless. Why did I ever wax?? A few years ago I added Botox. Dr G was my first experience with Botox and she's wonderful. In the beginning she listened closely to what I wanted (to remove the ever deepening line between my eye brows) and she explained that to get a natural look involves considering how all the muscles move together. She tried different injection locations, asked how I liked it at my next visit, and adjusted based on my feedback. Now, when I come in she ensures I want the same constellation of injections and works off her recorded "map" of my face. Dr G is very good at Botox! The results are wonderful and she always reminds me of how to care for it (for example, no exercise that raises my heart beat for 24 hours). Dr G is also wonderful with patients. She's friendly, calm, patient, professional and very gentle with the injections. There's been no bruising. Her goal is to ensure you're satisfied and happy. So grateful for the wonderful service at Medical Aesthetics. It's always clean, safe, and I get amazing results! Cannot recommend enough!!

I absolutely loved my upper Botox, trap tox, and my TMJ tox. My face has never felt so symmetrical…read more I 10/10 recommend Dr. G. she made me wedding ready!

Dr. Liu and the team at SVIA genuinely deserve way more than 5 stars…read more After having my baby, my body changed in ways that made me feel really uncomfortable -- and after a lot of research, I decided to look into a mastopexy with fat grafting. I vetted a lot of surgeons in the area. Dr. Liu kept coming up as the best, and after meeting him in person, I completely understood why. He is just a normal, warm, genuinely kind person who also happens to be an incredibly skilled surgeon. He never rushed through a single appointment. At my consultation, I came in thinking I wanted implants. He didn't just nod and schedule me -- he walked me through both options honestly and told me what he actually thought would look best. I trusted him, went with the fat transfer, and my results are exactly what I wanted. Natural. Beautiful. I could not be happier. Kelly, the patient care coordinator, set the tone for my whole experience. She was so welcoming and so available. I never once felt like a burden for asking questions -- and I asked a lot. The surgery went really smoothly. I have a history of anesthesia anxiety from a previous bad experience, and the anesthesiologist went out of his way to personally reassure me. That's not something you forget. After surgery, Dr. Liu called me that night just to check in -- and he stayed available by call and text throughout my recovery. My follow-ups have all been great. I'm healing really well and I just feel so good in my body. Summer is going to be a completely different experience for me this year. If you're on the fence about choosing Dr. Liu -- don't be. He's the one.

Dr. Jerome Liu was absolutely amazing. I first saw him in 2020 for a consultation, but I was still…read morea little hesitant at the time and decided to explore a few other options. Even after visiting other surgeons, I always remembered Dr. Liu -- he was consistently kind, attentive, and incredibly knowledgeable. Fast forward to 2025, after sitting with my decision for five years, I went back to him and finally decided to move forward. Dr. Liu listened to everything I wanted, and my outcome is exactly what I envisioned. I went with a 205cc Motiva Mini because I wanted a very natural look with just a little enhancement, and the results are truly everything I dreamed of. I couldn't be happier and would recommend him to anyone considering surgery.

I had severe back pain and honestly didn't think anyone could help. From the first session, Patti…read moreworked her magic. She found exactly where the problem was and fixed it. I walked out feeling like a new person. Her hands are incredible, and she genuinely cares about her clients. If you're in pain, this is the therapist you need. Thank you again, dear Patti!

I have to say I had one of the best massage from The Dermal Formula! I was skeptical at first,…read moresince my wife came across this business on Instagram. I had the 60min massage with the free infrared therapy and my wife had the 90min acupuncture. We have to say we both loved our experiences. My massage therapist Tasha was easy to talk to and focus on all the areas that I told her. She provided the best massage I had in a very long time and greatly appreciate her wonderful skills! She really took away a lot of tensions on my shoulders and calves that I had told in the beginning of the session. After my massage , she communicated with me about the areas on my left shoulder and help alleviate the tightness. Again great shout out to Tasha for my wonderful massage. If you need someone easy to talk too about your next massage, I would highly recommend her! In addition, I was able to speak to the owner and founder, Julia who gave me a lot of information about her business. She doesn't run it like your ordinary massage business where you're just in and out. She provided a great experience for me and my wife and was very easy going to talk too. Can't wait for our next appointment. Thank you again for great service!