I went in this morning to have my brakes checked because my truck was making some horrible noises. I told them I had limited funds, and my son was home alone(sick) while I dropped off the other kids. They checked out my truck, and told me that the left rear cylinder and the brake self adjuster were broken, which explained a lot! The scraping sound coming from that side was horrendous! I got in around 8:30 this morning and they had me out by 9:30! Some parts were under warranty, so the cost was minimal. Harry and the boys were amazing as usual! My sister and I ALWAYS bring our vehicles here, especially after being taken for a ride by the dealerships. The dealers have told us we needed more done than necessary on the van and truck. In particular, the Ford dealer we USED to take the van to told us (after a fender-bender I had) we needed to replace the whole front end of our van in order to be able to replace a light bulb!!! The guys at Midas laughed and replaced the bulb for FREE! I love these guys, and HIGHLY recommend them for service. I have never had a bad time here, and trust them completely. read more

I just needed a quick oil change. Appointment: Booked an appointment online and the website said that someone would get back to me in an hour. No one did. So I called and the manager said I could just come in, that if I come in soon then he could take care of the oil change really quickly. I came in about an hour later and saw one of the mechanics hiding in a corner, on his phone. The managers were also talking to a lady who came before me. When she was out of the room, a mechanic came in and told the manager that she didn't want something done on her car. The manager proceeded to insist that the mechanic should put more pressure on the lady to pay for more work to be done on her car. I was then told I needed to wait at least two hours before they could even "get to it". They should have told me that there were a lot of cars there that needed work on, because when I arrived, there were a lot of cars there. That many cars couldn't have arrived that quickly AND an oil change takes what, 15 minutes? I dropped my car off and came back THREE hours later and they still haven't touched my car. When I came back, the manager ignored me for 10 minutes. Then he continued ignoring me as he took my car keys and told someone to START my oil change. What people say in the other reviews is right. I read the reviews about Edgar (I think that was the manager's name) wanting to add on features and work and expenses onto the car. I knew this coming in but I had a $20 coupon for an oil change so I went in anyway and told the other manager that I didn't want any other kind of inspection on my car. After they were done with the oil change, Edgar told me that my tires were "HORRIBLE" and that they needed serious changing. My father had said that my tires were fine and they just needed rotating THREE WEEKS AGO. I said that I would take care of it later and went home to do a little research. The government recommended height of the threads is about the distance from the edge of a penny to the head of the person on the penny (Lincoln?), for when to change your tires. I tested my tires and they were higher than the government recommendations. I'm not a mechanic but I for sure still had a few hundred to a few thousand miles left on those tires. Although I will be changing them eventually, I didn't need someone telling me my car was in DIRE NEED OF HELP. i asked Edgar how much rotating the tires would cost and he said "oh, when the tires are that bad, we won't even touch them!" This Midas is lazy, slow, and just trying to take your money. There are other mechanic shops along the same street, and another had a deal for $19.99 oil changes. Go somewhere else if you can. Edit: Edgar is no longer the manager here, I think the manager's name was Greg. read more

I had to bring my car in after a Midas shop in the Bay Area didn't do a great job of fixing my breaks. The Midas team on Washington took care of the issue at no charge and also conducted a safety check on my car to evaluate other repair needs. They were very friendly and got the job done with a smile. I read the negative reviews about the shop before I went in and I think they are making a very conscious effort to get their name cleared! :) read more

I needed a quick oil change on short notice so I called Midas. They took me in on the spot and changed my oil in under an hour. The service was fantastic and my car is running great! They didn't try to make up ridiculous prices either. I am a lifetime customer. - Mike Costello read more

I wish I would have looked at more Yelp reviews farther down the list before I decided to bring my car here. There are many others who have had similar experiences. I came in for a simple oil change, but the car was running a little rough and I asked them to also check the spark plugs and let me know if I needed new plugs. They did the service and told me they pulled one of the plugs and told me it looked fine. I took my car and drove off assuming everything was okay. Fast forward 30 days. I took my car to a body shop to replace a headlamp. This was totally unrelated to the oil change, but my friend at the shop let me know that he "found my oil cap" which had never been put back on after the oil change. The oil was also 2 quarts low which has never happened as my car does not burn oil. It didn't look like any oil had blown out so I'm pretty certain that they under-filled my oil and then didn't put the cap back on... incredible. Fast forward another 15 days. The engine started missing and running really rough. I took the car to my trusted mechanic back in my home town and long story short, the plugs were shot and needed to be replaced. In addition, the number 3 plug was completely loose and there was a ground wire to the engine coming off the wire harness that was disconnected. I can't say with complete certainty that this was due to the mechanics at Midas, but being that they DEFINITELY left the oil cap off and PROBABLY under-filled the oil, it seems very likely that they checked that #3 plug and then didn't seat it and tighten it properly when they put it back. It's like they finished half of the job and then just left everything apart and had me drive off that way. They also told me I didn't need new plugs when i really did. Finally, they should have seen the ground wire issue (even if they didn't cause it) as my mechanic back home saw it immediately when I opened the hood. The work was clearly shoddy. Hate to leave negative Yelp reviews but these guys screwed up. I'm lucky that it wasn't more costly (see other reviews). In fairness, I have had better experiences at other Midas locations but this was place is terrible. UPDATE: Notice that below any negative reviews that there is a message from Midas saying "Sorry you had a bad experience, we'd like to speak with you, etc." I just want everyone to be aware that this ploy is ABSOLUTELY MEANINGLESS. I contacted them as requested following my horrible experience. An operator took my information and asked me about my experience (which is already detailed in my review above) and then hung up without so much as an apology for my poor experience. This was a couple of months ago and there has been zero follow-up. No offer for compensation, no apology, nothing to indicate that they give a s**t about what happened. I wouldn't bother following up with them if you have a negative review and they reach out to you. It's just corporate smoke and mirrors. read more

I brought my car in because it was making a terrible rattling noise. James was friendly and helpful. He was willing to work with me and even worked out a rental car option so I'd be sure to make my morning meeting. Before the rental car guy came, however, they had my car in the shop and in the air. In mere moments, they beckoned me over to show me the problem. A piece of metal from underneath had been bent and was resting against a pipe, causing it to rattle. The mechanic chuckled and muttered $550... I balked, and James walked away. He returned with a crowbar, hastened to pry the metal away from the pipe, and it was fixed! I can't believe I'd never visited Midas before. Not only was James bending over backward to accommodate me, but being a fairly naive girl they probably could have called and told me $550 to replace that part - and I would have been swindled. This is the most honest and genuine auto shop I have EVER been to. I will truly never go anywhere else. I also found out Midas gives oil changes for less than $30 - imagine that! I didn't know it was possible. I am utterly amazed, and so excited to have found a place so great so close to where I reside! read more

I took my car in for brake pads & an oil change because it was close to my apartment, but I'll be going back because of the outstanding service. First of all, you can get an oil change & tire rotation for $20. That's a steal for LA! Plus, they can take care of other routine maintenance pretty much on the spot. The staff here is especially friendly & professional. I just got new brake pads & rotors a year ago at a different Midas, but they already needed to be replaced. I didn't have the paperwork from the previous service, but James offered to call for the records so there would be no charge for the brake pads. Outstanding! He also suggested that they put on stronger rotors & pads so they don't wear out as quickly, even though they would have to go out to get the special parts. They definitely went above & beyond what I expected, and delivered truly exceptional service. read more

Terrible customer service! It's a convenient location from where I work, but I will never be back!

I brought my car in because it was making a terrible rattling noise. James was friendly and helpful. He was willing to work with me and even worked out a rental car option so I'd be sure to make my morning meeting. Before the rental car guy came, however, they had my car in the shop and in the air. In mere moments, they beckoned me over to show me the problem. A piece of metal from underneath had been bent and was resting against a pipe, causing it to rattle. The mechanic chuckled and muttered $550... I balked, and James walked away. He returned with a crowbar, hastened to pry the metal away from the pipe, and it was fixed! I can't believe I'd never visited Midas before. Not only was James bending over backward to accommodate me, but being a fairly naive girl they probably could have called and told me $550 to replace that part - and I would have been swindled. This is the most honest and genuine auto shop I have EVER been to. I will truly never go anywhere else. I also found out Midas gives oil changes for less than $30 - imagine that! I didn't know it was possible. I am utterly amazed, and so excited to have found a place so great so close to where I reside! read more

Very happy to pay $36 for an oil change AND tire rotation. Why have I been paying $45 for just the oil change at Valvoline all this time? Lesson learned. I dropped off my car and they had it done in under an hour. read more

These guys were very friendly and had great customer service. I came in for a basic oil change with a coupon for $17.99. They let me know that they were running behind schedule before taking my car. I would give them 5 stars except that I did have to wait a couple hours to get my car back. I'll definitely be back for any future work. read more

Edgar is the definition of customer service. I would recommend going to this location if you can deal with Edgar. Yesterday he helped me realize that the last team told me information/repairs that weren't necessary and all I really needed was an oil change. Ask for Edgar! read more

I stopped in to see about squeaking sounds coming from under my Honda. After driving it they put it on a rack and a man pointed out to me what I think were engine mounts, and gave me a price of $2100 to replace. I declined, saying I was going to sell the car and didn't want to invest that much. Then he lowered the price to $1500. Again I declined, at which he described what a wonderful car it was and that I should keep it. I did not appreciate this hard sell and I had to be firm in refusing. Later I took it to another shop which diagnosed the problem as structs. They installed new struts and performed a wheel alignment for $600, and I drove away a happy customer. read more

Thank you to the Midas team, especially Rene for going above and beyond with your care and concern.

Called day before to get potential labor cost for removing an oil pan in case the plug thread was stripped and was quoted a price. Everything seemed friendly and confident. Went in the next morning and described the issue to Employee and the mechanic. The mechanic went straight into talking about rethreading the pan before he even touched the plug. I had to walk him through this with questions as to why he would attempt additional labor before he first tried to even take the plug out. He tried to get the plug out but couldn't. At this point, another guy showed up and I was to talk costs with that guy. He quoted me a crazy amount so I knew these guys aren't communicating with each other regarding quotes. I had to walk that guy thought the process with questions and the guy seemed stuck, trying to spin these costs. After back and forth I told them to drop my car and went across the street. The mechanic across the street got the plug out and It cost me $15 in labor instead of the $280-4xx Midas was talking about. read more

Needed two new front tires and the team at Midas was able to special order the tires I needed quickly and it was all very affordable. They even helped fix a minor issue for free. All during a pandemic and chaos in LA. Shoutout to Angel for being friendly and making the whole process smooth especially during these trying times. Would definitely recommend this location and will be going back when I need to replace my back tires! read more

The rating is actually 2.5 stars. For location and coupon. I've tried to take my car in for an oil change in the past but was disappointed because they quoted me a whole day for it to be done. Really??? It was definitely not busy when I went. This time, I took the car in at 330pm and was told that it won't be done until 5pm. They said, "it takes us at least an hour for oil change". Seriously, I know most places will get the job done in 30 min...so I don't understand how it can take them over an hour! If the reason was because they had several cars ahead of me, then yes. But that wasn't the reason. They never seem to be busy but they always have a long wait time. If it wasn't for the coupon ($17.99), I would definitely go somewhere else. read more

I needed help changing my air filter late one night after work. I called Midas and they told me they were open until 6 PM and willing to help. I arrived right before they closed and they still took the time to help me with my air filter EVEN AFTER THEY CLOSED. I was so thankful! It was a little more complicated to replace in my car since it's not a traditional installation so I was really happy to have the help. When I asked how much to pay, they charged me nothing! This is a great place with even better customer service. Thank you so much! read more

Came here for an oil change and they were pretty nice about the whole thing. You should plan on coming here at least an hour and a half before they close because they gave me a hard time when I came half an hour early on Friday and I think the only reason they took me on Saturday an hour and a half before closing is because he remembered me from the day before. Anyway there is a bunch of stuff to do while you wait for your oil change. They said that they would call when the car would be ready to pick up but they didn't and I ended up spending money walking around that I didn't really need to just to kill time. For instance there is Rainbow Acres, vans store, a mobile boutique and a fosters freeze, Costco all in walking distance. This is probably going to be my new body shop for maintenance read more

Santa Monica Radiator/Autobody closed (Chuck was THE best and nicest guy) so I came here. This place is great for minor repairs. I might go elsewhere if something was seriously wrong with my car, but I digress. My experience was quite satisfactory. Needed an oil change on a 2012 mini cooper, which we were quoted at about $75, pretty standard for synthetic. My boyfriend was convinced he could get a better deal...long story short he was wrong so I came back myself. Antonio helped me out. He was incredibly nice and such a sport despite my bf being a d*ckhead/also a wonderful person/I love him. Anyhow, Antonio charged me less than quoted and even rotated my tires and reset the electric system. Had my car back in an hour and a half. Good lookin' out, Antonio! I shall return. read more

I've been dreading bringing in my car for service. It reallly needed it. However, this place is next to my job and decided why not give it a shot instead of making up excuses. Dropped it off and was ready in 3 hours. Amazing. Thank you!!!! read more

The service was great and the prices are more then reasonable! I was super happy with their work. They also solved an issue w my car that the dealership couldn't. read more

These guys are the best! As a single woman, they make sure I'm safe and their prices are the best! I'd recommend them over anyone else here!

We brought my car here for an oil change and to have the brakes checked. He was very honest when he didn't have to be and very very nice.

Good service and the staff (James & Shane) help me with everything I needed. They even were able to nail down this rattling sound that I couldn't fix. It was a little expensive but everything got taken care of. read more

Midas - Getting work done on my truck - Tires Near Me - Los Angeles, California

Super friendly and fast service! I don't know the first thing about cars and am new to the city. Kelly, I believe her name was, helped me to resolve my check engine light all while getting me the best deal. Will be back for my next service! read more

These guys are honest, helpful, efficient, and well-priced. I've gotten my oil changed here ($45 synthetic special? Yes please!) and various repair services completed. The last time it was something fairly minor, and they handled it without even charging me. Pretty incredible! Couldn't be more pleased to have this place in walking distance...I was skeptical about leaving my old mechanic in SM to go to a franchise at first, but haven't looked back. read more

I took my car in because the check engine light was on. I couldn't believe I would get such good service at Midas. The front office guy, Jason, was extremely professional and explained everything in detail about what they were going to do. They even through in some extra light bulbs for my burnt out lights and had my car fixed that day. I will definitely go back if anything goes wrong with either of my cars. read more

I have been to the shop on several occasions. Believe it or not my just gave me the best deal on tires for my truck. I have them do the jobs that I don't want to or unable to do myself. The prices or than reasonable I feel the service has been great. I have four vehicles and there's always something minor that needs to be done today I am here do you have a new gaskets installed on the exhaust manifold six months ago there was a new radiator a year ago it was new tires. They always seem to fit me in and give me a fair price. They are a local shop even though they're owned by a big chain. I like the fact I can just drop my car off and take Ibberra back to my house. I did read a few other negative reviews maybe they have bad mechanics at that time but in the last year I've had nothing but exceptional service with fair prices read more

Midas - They have the Midas touch - Tires Near Me - Los Angeles, California

Great service, Samuel Vasquez waS a helpful person with a great attitude. First time here but will highly recommend all my friends. Thanks

I never write reviews but I have lost trust in this Midas location, I do not think they are honest in what they do and their repairs and their work. I've been going there for all my repairs for awhile now, but never again. 4 months ago I brought in my car bec the air conditioning stopped working. They said they had run diagnostics, they recharged the AC, and they put dye in the coolant to be able to check if there was a leak. Which was all on my original invoice, and I had paid for. My air conditioning recently stopped working, and it had only been 4 months since I got it serviced. I went in today to try and understand why, and they kept saying there's nothing we can do, take it to the dealer, we need to go into the dashboard and it's a very extensive process, there's nothing we can do. They continued to say, you can pay us $149 for another diagnostics test. I kept asking them why they just can't check the dye that they had put into the coolant last time to identify where the leak is. They kept saying oh no, it's too difficult, we have to take apart the car and go into the dashboard. I finally said, I want you guys to check my car for dye leaks, and I will come back in a couple hours to get it. I get a call and they say they found one of the valves leaking in the front and asked if I wanted to PAY to fix it. I said no, I'll come get the car. I come back to Midas to pickup my car and they said oh we have fixed the valve and we recharged the AC for you at no charge. I asked them why and they said they would do it just this once. It's seems weird that they were saying before that they wouldn't even LOOK at my car to see if there was a leak, then all the sudden they "replaced" a part and recharged it for free?? Seems odd, especially since they didn't even show me the apparently broken part. Sounds to me like they made a mistake when i originally paid them for the recharge 4 months ago, and they had to cover that up when I went back in there, otherwise why would they recharge it for free, makes no sense. Anyways I don't trust this place at all, and I wouldn't take your car there. read more

These guys have given me awesome service on my old 4Runner for years. Always easy to work with, would do their best to accommodate my budget, always trustworthy - explained what type of work was needed, why, and honest about urgent vs. non-urgent repairs. Would recommend to anyone. read more

The last time I visited this location was in 2018. I've always had a good experience here. I started coming here when I lived in Mar Vista for an oil changes mainly. They always honored my coupons and it was the cheapest oil change. At first I was worried that the quality would be lost at such a low price but they proved to be reliable. I started going to them in 2016. They thoroughly inspected my car and let me know about some issues with my left and right axels that will eventually need to be replaced. I went to Valvoline last week to get an oil change because it is near my place in Brentwood. I wish I would have made the time to make it into Midas at this location. Midas does a full inspection with an oil change! A full inspection at the dealership runs about $90+. Valvoline is 3x as much. read more

Boy, had I read some of these other reviews I would have never gone here. But, I will say I had a great experience. I had taken my car there to get the oil changed a few times, and they were always timely and nice, and took me on a walk through around the car and let me know there were a few things that I would have to keep my eye on. I was thankful, they seemed pretty honest, and told me - hey this isn't huge, but just keep your eye on it. I was like great thanks. Eventually, I did have some issues with the car, and it was looking like it was over heating. I was like - great - radiator, it's gonna be pricey. I took the car there, on short notice, which they fit me in just fine (and every time I've been there, they look packed!). Then I left it there for a few hours, they called me up and let me know that they fixed it by just flushing the radiator and changing the thermostat. And that cost me about a third of the price of getting a brand new radiator! I was pretty excited, obviously. Plus I can ask them questions about the service or even bring my mechanic buddy around (who just lives a bit too far away to always help me on my car), who asks them questions and they always answer pretty reasonable with their answers. Good guys, great place, pretty darn reasonable pricing. They are definitely my mechanics! read more

Sam helped me out when I came in for a quote on tires. He didn't only provided me with a quote but he answered all my questions and concerns. He was very friendly and professional so I came back for an oil change later and he serviced my car. I would come back and refer him to all my friends. read more

I would never come back to this place, really bad experience, people was rude and took forever to change my oil even with appointments, they always add something that I "needed" at the end had to pay more than expected, read more

I now see that others have said to avoid this place at all costs...and they are correct. I thought the Midas touch was supposed to have everything turn to gold, but instead it turns to...well, you know. Wish I'd checked out Yelp before blindly trusting these guys. I've been using them for over a year for things like oil changes and tire replacements due to the name (one I thought I could trust) and their close location to my workplace. My most recent experience, involving $1,500 worth of repairs, is leaving me quite nauseous. After the work was done, which was related to fixing power steering issues, and providing a belt tensioner and a harmonic balance on 2/19, my power steering fluid continued to leak...for a period of 5 and a half weeks. During this time, I was told by James that I was 'being taken care of', because I knew that I had a lot of additional repairs to do, but what was done on 2/19 was enough to keep my car from breaking down and had to be done RIGHT AWAY. Well, on 3/25 James tells me that the power steering pump that they added had a crack in it, and they ordered a replacement part. Not only that, but I found out from him on 3/29 that they THOUGHT the issue was a hose that had never been added to my original service, and that hose was valued at $135. Now....after spending $1500....am I really worried about $135 more to complete the job? I thought my issue would cost hundreds more and was never given an estimate or enough info to make a sound decision on my own car. They replaced the power steering pump and gave me the hose at no charge and (supposedly) completed the work on 3/30. It was at that time that I wised up and stopped being a naive woman and started doing research on this place. If I can help anyone else keep from being a sheep entering this wolve's den, then I will. Please, please, PLEASE get a second opinion if you have extensive work that needs to be done. Not only will you not have to deal with a padded bill (the prices for my parts look like I've been charged 3 to 4 times higher than their value), but you won't have your time wasted like I did as your work will be done correctly the first time around. Do not put your trust in Midas. read more

So um, this place gets ZERO stars. I walked in tuesday. just needed an oil change. TWO employees standing behind the desk. not one spoke. not one asked if i needed help. i stood there a GOOD ten minutes. they proceeded to shuffle papers and fidget with clipboards, refusing to make eye contact, acting like i didnt exist. a woman in the lobby complimented my shoes. i thanked her, loudly. the two men continued to ignore me. Im not sure if you know what a demoralizing experience this is -- and i hope you never get to see for yourself. after a while i just turned around and walked out. i will absolutely NEVER return. read more

This place really saved me this past weekend! I live near San Francisco and had driven down for a memorial service, and as we entered LA my "check charge system" light came on. We had a new battery installed a couple months back, so it was definitely the alternator. It was in the evening and most places were closed but I began calling around. Without the alternator working, I knew I could only drive so far before the car died. These guys answered their phone and listened to my situation, told me to come right in, and checked it out. It was the alternator, and they said they'd fix it on the spot and gave me a great rate. Less than 2 hours later I was on the road again and got to our hotel at a decent hour!! Great service! Very thorough as well! Thanks :) read more

Been here twice now and had a great experience. First time I went in because my tire light came on. So they kindly helped fill the air in my tires for no charge! They also added in wiper fluid. I then went back to get an estimate for something and they helped me out immediately. As a female, you aren't always treated the best when you deal with anything car-related, but they were really kind, helpful and respectful. Will definitely be bringing my car back when it needs some service! read more