Came in for a broken fuse, left impressed and satisfied, would recommend and would come again, 10/10!

Mr Andy is super helpful. He's very patient and explains things in a vernacular that is accessible to someone who isn't well-versed in car maintenance or repairs. He continuously goes above and beyond the call of duty and strives to make sure that every customer has a positive interaction. He has been really helpful in providing recommendations to body shops, and I will continue to utilize this specific Midas due to the high-caliber of work, they provide, the honesty of their employees, and the overall comfy waiting area. read more

Midas - This is an image of their waiting area. They offer self-serve beverages & candy. - Auto Repair Near Me - Morton Grove, Illinois

Customer service is impeccable and technicians are very knowledgeable. They always make sure you feel homely and comfortable, they don't force you to do anything. read more

Took me without an appointment, prompt, efficient, great service and very nice & helpful people!

Well, If a customer don't know jack about a car, that don't mean they don't know what's wrong with the car. They tried to scam me of a $3,000 job instead of a $120 job. Me and the mechanic knew the issue, then the owner came and was talking to the mechanic for 5 minutes and told me the wrong issue. Not recommending this place at all. Be Warned. SCAMMERS read more

very nice customer service!! I came in because my skid plate was falling apart and I was scared to drive. They were very kind and helped me. Thank you Zaya :) read more

So... I called them the day before I brought my car in... why is it taking longer and longer to start? I am chauffeuring out of town guests around town and I'm afraid it will stop starting if I don't fix the problem....could it be the alternator? The battery? Midas said "sounds like it's the starter...." They could have one ready to go tomorrow morning so tomorrow morning I brought my car in... they had a bay ready for me. They hooked the car up to some meters and checked everything...the battery...the alternator....the starter.... Tested it for another 30 minutes.... Before saying: "We think you got some bad gas...but a tank of premium and maybe a bottle of engine cleaner and that should fix it right up!" " Your battery, starter and alternator are all fine...No Charge." Im not used to hearing advice like that from my mechanic! He was absolutely right. A tank of premium and a bottle of STP later and the car was starting perfectly again in 2 days! These guys are getting all my business from now one! Thank you MIDAS! read more

Very good management, they take care customers, free coffee & candy, free rides from home to the shop and from the shop to the customers home , Foreign and domestic cars , Best price in the area. read more

Midas - Auto Repair Near Me - Morton Grove, Illinois

They used my product in my car without my permission then CHARGED me for the top off. Never have I ever experienced anything like this at previous mechanics. They could have had a longterm customer with the zero interest credit card but now I don't trust them. read more

Freddy has always taken good care of me and is a great person. I had an issue with tire and could not figure out the problem. They figured it out and fixed me right up. They have always been fast and reliable. Thanks for all the help. read more

The owner is the nicest guy. They do great work here. This will be my regular car repair place from now on.

Freddy and Andy very proffessional at this Midas location I had issues with the emission did not pass this guy rock n roll emission pass very affordable price thank you guys read more

This repair shop is honest and reliable. Freddy, the store manager took care of my son's truck. I would highly recommend this shop to all of my families and friends who needed a fair price for repairs. read more

Sighhhh... i came in to get my tire patched and the guy all sudden checking my hood and told me that my radiator is leaking. He said it's no good and needs to be replaced. He told me it will cost $700 to fix the radiator. So basically he refused to patch my tires and told me I should come back to get the radiator fix and he will fix patch my tires at the same time. Little that he know that I'm knowledgeable about cars. So disappointing. I guess monkey business still exist with shops like this one. BEWARE FROM THE BALD GUY! read more

I pull up and immediately I get the stare down from the 3 guys sitting around because it's 20 minutes till close. All I asked was for some air. He says "we don't just put in air, it's $25 to check the tires, etc etc... Have you been here before? (why? Because that'll determine if I get free air?)" and immediately tried to sell me service, TIRE check, clearly determined to turn me away because it's 20 minutes till close. Went to Costco, asked if I could get some air, "sure". DONE! GO TO COSTCO or TIRE RACK. read more

I had the pleasure of working with Steve, who was friendly and courteous, but most importantly, knowledgable and technical when it came down to the work needed on our Mercedes C300. We needed to get the car road worthy for a long haul from MG to Toronto. He replaced all the fluids, fixed the alignment, and inspected the brakes and tires. We made it there and back, with no squeaks, complaints, or problems from our car. Highly recommended. read more

I trust this location and these men with my car for everything. Their gracious hospitality and expert advise is the type of business I'll continue to return to again and again. It's really a breath of fresh air to have someone in this industry to turn to for any vehicle needs. Thank you Midas, Morton grove, for alway being there for me. You're enthusiasm and professional, and the way you treat people and get things done is consistent and appreciated! See ya for my next oil change! read more

These people are idiots, don't take your car here. Told me they couldn't replace a headlightbulb because the fixture was broken. Ordered a new fixture, took it to another shop , an actual repair shop to switch the units and they said it was just the bulb. Now I'm stuck with a brand new headlamp I can't return that cost over $100. Last time they quoted me $400 for something that the other shop fixed for $129. Thought I was making my life easy by going to a shop near my house, bit forget it, take your car to real mechanics. I have an excellent shop if you need one it's just in the city. read more

Great experience and will go back again. I had started back to work, over an hour from home and putting heavy miles on the car. Ar started running a bit sluggish. Service engine light came on and needed a new converter. Car is almost 17 years old, and just rolled 100,000 miles, but not quite ready for new car. They took great care of me replacing the converter, and cleaning up some other issues within the exhaust system. Now it runs great again. Even has a little punch in its step. Took great care and will return next time I have an issue. read more

Had a tire stem leaking air on my Mini van. Brought in for Andy to take a look and his team fixed it for me in 3 minutes and got me back on the road. Thanks!! read more

I went in for an oil change and these guys told me I needed brake pads, rotors and calipers for my rear axle. It took them about an hour and they charged me $372 in labor, the parts were about the same amount, which im ok with. But $372, that's ridiculous. And this is after they told me I would not find a better deal anywhere. That was a complete lie. I have called 3 places and they were all significantly less expensive. I DO NOT RECOMMEND THIS PLACE! read more

I stopped by just thinking I had a leak in my exhaust, but as soon as store manager Freddy looked at my car he found issues with it that made it unsafe for me to even be driving it. He immediately showed me exactly what was wrong, so that I understood what needed to be done. I really appreciated this especially as a female, as I've been automatically treated like I'm clueless at other auto places. Freddy made sure everything was clear about pricing and made it a point to show me why the repairs were needed. I felt very reassured that I was not being charged for any unnecessary work or parts; and I really appreciated the time he took to explain all my options for payment. The repairs were completed in less than 24 hours, and my 10 year old car runs like it's brand new again. Thank you so much, Freddy- you made this process so easy for me, and you're so friendly and knowledgeable. I'm so glad I came here, and I will absolutely return to Freddy's store for future repairs and maintenance. Overall stellar job on everything from customer service to the actual repairs. Would highly recommend coming here over anyplace else. Great job, guys! read more

Thank you gentlemen for a great job on my older Ford Expedition. I brought the SUV in after both the ABS and brake lights came on. You inspected the SUV and SHOWED me the issues that were present. Being a DIY car guy, you showing and explaining everything was perfect and validated what other problems were present. The price was reasonable but the service was extraordinary. I was taken home and picked up for the three hour service! I HIGHLY will recommend this Midas! Thank you! read more

I had issues with my tires losing air due to a cracked rim . Zaya fixed the issues . Everybody make sure to go check him out he does a great job very fast. Thanks again! read more

I had the most disgusting customer service today. After attempting to make an appointment online, I was told I'd receive a call in an hour. The call never came. Went in around my scheduled time and was told by the store manager that they didn't have enough time for me today, which is fine. I would just go elsewhere. But. On my way out he said I should make an appointment next time. I said I tried but no one called me back. He straight up accused me of lying and tried to prove to me that I never contacted the store. I have the confirmation email with the correct address listed. He just didn't check his records and insulted a customer. I am never returning to another Midas. I drove about a mile down dempster to Merlin and they did my oil change in 20 minutes for 10 dollars less at that! read more

Words of gratitude to express how I was treated at this business. This shop is very ethical and reliable. Their employees are extremely professional and informative as they went above and beyond explaining the issues my car was having. They handled my car with care while repairing everything both efficiently and effectively. Above all, the customer service was remarkable as they take the time to check on you and offer refreshments. I have never been able to trust a Repair shop but now I feel at ease knowing that I have one to trust. Special thanks to Freddy for doing a great job taking care of my car! read more

TOTAL SCAM!!! I am telling everyone to go anywhere else!!! I paid $800 for new brake pads and rotors and the rotors failed after 18 months and they want me to pay them another $140 for new rotors. read more

They take really great care of you and your car. Roger is fair and kind, I really appreciated the ride to work and back!

Not a fan of places that do not ensure good customer service or communication. I went through the process of giving all my information to have to pry information. Afterwords, I was being charged $30 for them to check the air pressure in my tires??? I just wish people working could communicate. read more

Midas charged me $2373 for repairs. By the time I drove home, my car was smoking and making a grinding sound. I took it to my regular mechanic for an inspection; he found a number of major problems, including missing bolts and an oil leak. Midas had charged me $1374 for a new head gasket to fix the oil leak, but it didn't work. Those were unnecessary repairs. Another Midas location repaired what the first one messed up, but in the meantime, I had to spend $173 on a rental car. The second Midas fixed most issues, but the car is still making a grinding sound, which only started after I picked it up from Midas. I called the customer service hotline twice and requested a full refund and reimbursement for rental car expenses. Both times I called, I was told a regional manager would contact me within 24 hours. That hasn't happened yet. Since I haven't heard from Midas, I plan to file a BBB complaint and also look into what options I have for legal recourse. read more

I live down the street from this place, and I gotta say. They do a good job for me. Always honest and always accommodating. Never selling me stuff I don't need. Well played guys. read more

Wow. I am so happy with the service here. Quick and fair prices. Also, really friendly!! Steven was awesome! The others places had long waits and were grumpy on to phone. Go to Midas!! read more

I was taken care of by Roger! I requested that they get me in and out in a half hour if they could. Which I know is an annoying request but Roger took care of me in 20 minutes and got me to work with plenty of time to spare. I decided to use that time to write him a wonderful yelp review because he was awesome! While I was there he was kind enough to show me the under part of my car and what I needed to do in the future and told me what it would cause. Super great service! Thanks Midas and Roger. read more

Great service will beat any written shop estimate. People are very friendly and trustworthy. They barely wanted to charge me to look at my tire and fix it so I tipped the shop guys. Haven't had large work here but will be sure to recommend read more

I'm so happy with my experience today! Sargon was so friendly and helpful and the mechanic that fixed my car, finished in less than an hour! I took my car in for a muffler repair and the price was reasonable as well. Will def be a returning customer :) read more

Not even worth the 1 star I was forced to give. Horrible customer service. This specific location is currently offering a Groupon. Just bought yesterday and went to redeem today, was told some BS about it being offered by previous owner at another location and they refused to honor it. They would rather lose a customer than honor a Groupon that is clearly for their location. And on top of that, when I told them that I would file a complaint I was chased out of the store with a threat of the police being called on me if I ever came back. With that kind of service its no surprise the shop was completely empty of customers. read more

We have been a regular customer to this shop for the last 10 years. On 11/13 my wife took her SUV in for a oil change as we were about to take a road trip to New Jersey and the car was overdue an oil change. I get a call at work from my wife telling that Midas said she needed a new water pump, the mechanic proceeded to show her the water pump housing and attempted to show her an antifreeze leak. She said all she saw was grease. My wife remembered that when she had her timing belt replaced she also go a new water pump, that was 2 years ago. The individual argued that the pump was an OEM model. The whopper was that he said it will cost 1200.00 to replace it. There are a few things that he needed to realize. a. there was never any fluid on our drive way indicating a leak b. the fluid reservoir was still indicating full c. the car has a low fluid level light tied to the reservoir We drove to New Jersey, New York and back and the fluid level never moved. I would like to note that this store recently changed management, for the worse it appears, we will no longer be doing business with this Midas. read more

Long story short I went in for an estimate on my break work and though the estimate was free, it also was a useless unnecessary list that added up to $2,000. Don't get me wrong I agreed with SOME of the stuff that needed fixing. But upon multiple estimates and advice from a mechanic friend, I would be getting REALLY ripped off if I went through with everything they recommended. Chances are (and this is just a theory) that since it's a burb where people have moolah, they think they can suck extra money out of you, or they try to. read more

My tire pressure light went on, so I pulled off the highway. Eddie, the shop manager & new owner, was super friendly, checked my pressure and filled my tires up for me at no cost. For that, I give a good review for customer service. read more

Horrible service very expensive they gave me a quote and when I went to pick my car up the price was $300 more than I was quoted. 5 minutes after leaving my brakes DID NOT WORK!!! Thank God for emergency brakes. This is a true story I do not recommend anyone go there read more