A wonderful secret to get a new tire before It goes flat. Turns out the tire was 8 y/o and news one was needed. Everyone is wonderful and I felt I could trust them to not rip me off. I asked for a battery check while checking on my low tire..and came back that battery was ok. But maybe an alternator was needed if other issues we draining the battery. When I came back to get my tire I asked them to remove a charger I had in my car interior and turns out this might have been the culprit draining the battery. So all in, a new tire installed $100 at the beginning of cold stretch. read more

Cassidy Tire & Service - The entrance inside. - Tires Near Me - Niles, Illinois

I used to go here all the time AND recommend these guys to everyone; however, after my last visit, I don't know if that will continue! I went in there the day after we had a 9 inch snowfall. All I needed was some air in 1 tire. I asked the gentlemen that asked if he could help me if there was someone who could quickly air up the one tire showing it was low on my dashboard warning. HE TOLD ME IT WOULD BE AT LEAST AN HOUR BEFORE SOMEONE COULD TAKE CARE OF THAT!!! ARE YOU FREAKING KIDDING ME?? AN HOUR TO PUT 3LBS. OF AIR IN 1 TIRE??? Obviously I left, went down the street to JUST TIRES where I was accommodated in 10mins!!! I did contact Cassidy headquarters, advised of the situation. They said they'd handle it, but we all know how that goes! I'm sure the guy still has his job and just got a slap on the wrist ! If he'd worked for me...I'd have fired him on the spot!! That's a customer service business, and that, in no way, was customer service !! read more

Excellent service. Very busy time of year and they provided great patience, advice and care. We will be coming back. This is from Mike and Mona read more

These guys have always been very fair whenever something happens to my tires and I'm in the area. I really should just make it my "go-to" place for tires indefinitely. Kevin their rep was super friendly and helpful. Work was done relatively quickly and they were honest and affordable. Didn't try to upsell on things I didn't need but went over a few suggestions for precautionary measures. They patched up my tire for 40.00. I know some people have said you can go elsewhere for free but with it being just down the block from my work location, it was very convenient and glad they didn't try to pull one over my head for being a woman handling car sh** by myself in a nick of time. S/o the the rep who pulled the " it's going to be 2million dollars" joke. We can laugh about it now. A+ read more

These guys are what old time mechanics used to be: hardworking, capable and honest. Nuff said!

Even during times of COVID-19, these guys are prepared and well equipped to handle customers in a safe and respectful manner. They are professional and efficient and get the job done in a proper time duration. They are fairly priced as well considering all the tire shops in the area (Firestone, NTB, Just Tires, etc). I trust this family owned business for all of my tire needs and will continue to do so in the future. read more

Cassidy Tire & Service - Tires Near Me - Niles, Illinois

Great service the best in Chicagoland -always on top of needs and tire life - always done in timely manner

Dan and Carlos were fantastic. Made an appt and was in and out in under 30 mins. Went in for a nail/screw in my rear tire. Turns out it didn't puncture the tire but if it had, I would have needed a new one as it was in the sidewall.. They could have easily not only charged me for the evaluation but for a new tire I didn't need. These guys are honest, expedient and class acts. You've got my business and my recommendation to anyone who asks. Thanks so much! read more

They were responsive, able to fit me in pretty quickly and fairly reasonably priced to replace my tires and do an oil change. My car was also making a rattling noise which they said they couldn't find, but when my car was returned to meet it was no longer rattling so I can't complain! Overall solid service with a decent warranty on their tires, I'd recommend this place for sure. read more

Had my 2005 Ford Excursion 4X4 alinement two years ago and 20,000 thousand miles later the tires still look great no feathering on the thread or cupping. Rides well for an 18 year old vehicle. I'm glad they took the time to set it up correctly. Not like some shops set the toe and let go . As prices keep increasing on new SUV'S I'll keep looking for Cassidy Tire & Service to keep it on the road for as long as possible. Thanks Guys read more

Cassidy Tire & Service - Tires that where aligned just over two years ago and 20,000 Miles later. Great Alignment!!! - Tires Near Me - Niles, Illinois

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Great customer service and support with the team and Kevin- took a little longer for the work to get done but as a Service guy in the field myself for many years i get it. Tires, alignment, air, check and balances all were done well and with extra care. Thanks yall and we will back because you try. Also, the magazines and service data (Wifi) was superb. Take care and stay y'all. -Thank you, Dan from Niles, & life-long Chicagoan, born + raised. read more

Had a nail in my tire, so stopped in last Saturday. Got in right away (got lucky...they are usually very busy), not only fixed the tire, but double checked them all to find I had overfilled them all. Manager was outstanding & very knowledgeable. Overall excellent experience, I'll definitely be back for future repairs. read more

Solid work, courteous service, no complaints. I was able to make a same-day appointment to have all four tires replaced, which really helped me out of a scheduling jam. I had done some moderate research on the tires offered and knew what I wanted. Kevin managed to upsell me slightly, but it was not at all pushy; rather it was helpful and informative. He took a couple of minutes to explain the pros and cons of each choice. They quoted an hour to an hour and a half, but were done in about 45 minutes. And instead of waiting for me to come back, he called my cell phone which saved me a little more time to boot. Much appreciated. read more

They were very prompt responding and fast doing the work and they alerted me to other tire damage that I wasn't aware of. I'll definately go back. read more

This is a place you can trust. I brought my car in last year due to a slow leak from one of my tires, problem identified and fixed quickly at a much lower price than expected. Then this year it was time to have my tires replaced, I got a very reasonable estimate and the work was done in under an hour with friendly service. I would definitely recommend this business for all your tire needs. read more

Tire on my car started leaking about 10-15 PSI per day. I visited Harlem store in morning without appointment. They accepted car, and fixed tire in couple of hours. Thanks folks. read more

Went to this location on a recommendation from my Father-In-Law. All I was looking for was a new set of tires. The gentleman at the front desk took my car and told me it would be ready within the hour. Thirty minutes later I received a call that I was in need of new brakes and rotors, I was quoted an astronomical $1,800 for the job. My brakes and rotors were still under warranty from the dealership so I told him just the tires please. I was then up charged for a new set that I didn't ask for because "the ones I had clicked online were not available". When I came to pick up the car because I had earlier mentioned to the Front Desk attendant that this was my wife's car he told me "I would never put my wife at risk letting her drive a car in that condition". When I left I made an appointment at the dealership where I bought the car and after a full inspection they told me I still had close to 50,000 miles at least until I would need new brakes and rotors. It wasn't so much that there was an attempt to take advantage of me it was more so the statement regarding my wife. In my opinion that is a very low brow way to engage with customers and only plays into the stereotype of mechanics being dishonest. Very upset to not be able to take my business someplace so recommended and I will be sure to tell everyone I can to avoid this location. read more

Great experience at Cassidy. Purchased a new set of tires with installation online made an appointment for the following day. Took my car in and got them installed in about 45 minutes. Thanks Cassidy! read more

I knew it was a bad day when I had not 1 but 2 nails in my tire. My tires are 5 years old. Despite the low mileage I expected the absolute worst and prepared to be told I need to get all new tires. I braced myself for their response and it was not what I expected ...,they patched my tire within 30 minutes, were incredibly kind and made a suggestion to get 2 new tires before winter. My husband told me this was the only place I should go and I know why. Thank you Cassidy. read more

Thank Heavens for this facility. I spent $1,100 down the street at a competitor (Just Tires/Goodyear) in Morton Grove. Cooper Tires renewed my faith. The Manager took 30 minutes of his time to correct the the negligent, poor service of Just Tires. He refuse compensation. At Goodyear, I was treated horribly once they had my $. PLEASE save money, insult, poor quality and service and GO DIRECTLY to COOPER TIRES. BTW, I have filed a consumer fraud action against the Morton Grove Just Tires/Goodyear facility. Thinking it was a fluke, the Manager at JT a chance to explain. He reacted aggressively and shouted that his mother-in-law was Goodyear and he didn't give a damn. This was lol funny. Outrageous, but funny. CASSIDY was perfect. read more

Kevin was great, responsive and honest. Price was more then fair, highly recommended!

I'm very disappointed in the service I received. My husband brought the car in because he believed there was a slow leak on the tire and he was having to make an emergency trip out of state to see his Dad. I made the appointment for Monday morning before he was leaving. They seemed to want to blame it on the weather change and we thought of that too but the one tire was still losing more air than the others. My husband was having to add air every few days. He went in, they did remove and inspect the tire and said they didn't find anything. Luckily, he made the trip without incident but the tire was still the only one losing air. Well, they lost a tire sale and my faith in there business when I found out that there was a small side puncture in that tire. read more

WOW this place is excellent, very professional and I am more than pleased with the way I was treated and the service I was provided. 5 stars is not enough Having lived in numerous Chicago areas for the last 20 years, I have had my fair share of necessary tire repairs. I happened upon this business because of an urgent tire repair due to a nail in my tire. I was expecting the same nonchalant impersonal fix and go, as well as expected to pay higher than usual price and an extra long wait because I showed up without an appointment and that's typically just how all my other experiences went. In the past when having car issues I have usually faced aggravation, condescension and leaving the place gouged and exhausted from the anxiety of being upset as well as wasted 4-5 hours of waiting. Not only that but Covid-19 has literally slowed everything down. From the moment I walked in until the job was complete I was given an explanation of what they could do and what my options were. It was very informative for me and I sure wish this level of service was the norm. I was also expecting to have to wait an extra long time but was shocked and surprised that the job of putting a new tire and rotating the remaining tires for proper safety recommendations was done in literally less than an hour. This place is awesome and I highly recommend it. I will probably make an effort to go here for all my car tire needs and they also perform some maintenance on autos as well. read more

I have to again give these guys 5 stars. 2 flat tires in a week and Kevin, Carlos and the gang were quick, courteous and reasonable. Shout out to the technician (the middle guy in the group picture on the Cassidy website) for coming out of the garage to offer us advice with an unforeseen problem we had with one of the flats. read more

Consistently good, honest service. Kevin will not try to upsell you. They will schedule you an appointment in a timely fashion so your wait time is at a minimum. They will check the air pressure in your tires when you drive up for free and adjust it. Friendly employees. read more

I requested a synthetic oil change as indicated on the work order but shop decided to use regular oil without my authorization. Really?

Always helpful, very professional...extremely trustworthy... I have seen them help out someone with a tire pressure problem or another similar small problem, and not charge the person...especially good for women who arrive by themselves-they can trust this company to not take advantage of them... read more

Omg!! These guys are amazing!! They always do great work!!! I want to thank them all. Kevin, thank you. My family and I can always rely on you guys to do great work to all our vehicles, including my work vehicle. Prices are always very reasonable. Thank you again. read more

I've been there only a couple times for an oil change but both times were great experiences. They are friendly and knowledgeable. I will always take my car there. read more

I've been coming to this location for years now and haven't had a single complaint. The crew is extremely professional, friendly, and knowledgeable. This is the only place in the area that I would consider for an oil change, tires, tire rotation, brakes, etc. read more

The most honest guys you are going to find. I bring it in (after my dealer said I need 1500 worth of work) and I tell them I hear a noise when I turn the heat up. They see the rubber came off my windows and fix that...and find nothing else. Do a courtesy check for.....FREE. Kevin and Cassidy tires I will be sending people your way. Thank you. read more

Outstanding service! I would definitely return to Cassidy for any tire needs. Kevin was great to work with, and they were able to meet my needs when a competitor could not. They definitely know what they're doing. read more

Got a new set of tires for my 2006 Chevy Suburban a few weeks ago. Tires were old and I had to add air every couple of days because of corrosion on the aluminum rims. They did a great job cleaning my rims. Haven't had to add air since my purchase several weeks ago! Very happy with this location. Fair price and great service! read more

During the last 40 some years I have had many of my cars serviced at this shop for tires and other repairs and it was a 5 star treatment along with price I have stopped four five times in the last couple weeks toget my tires rotated and brakes looked that was purchased a year and a half ago.I was told that I had to leave the car for hours and could not make a appointment so without any other transportation Im headed back to the car dealer.It feels like this shop is under new owners. read more

Had a bent wheel replaced 1/15 but wheel was still leaking. Took it back a week later when the flat tire light came on. "Just needed pressure adjustment" Light came on again and the bmw dealer said same wheel was still low. read more

Unbelievable service here and all locations. Cassidy has serviced our trucks and cars for 40+ yrs. Melanie in Niles is phenomenal! I highly recommend Cassidy. read more

BEST SERVICE. Quick. Fast. Kind. Knowledgable. No bullshit. My first time here and they are just so incredible and professional. I did a walk in and the moment I pulled into the drive way, the owner, Melanie, walked up to me asking what I need. She took my car in right away. Gave me a quick, honest, and fair price for a new tire, alignment, and balance. I am very pleased. I definitely recommend Cassidy tire service to everyone! Luckily I live a walk away but totally worth it if u live far too. read more

Last year I said that I was going to replace my tires before our vacation. Last month I went back to Cassidy Tires, and I got an amazing deal for a set of four, which included an immediate $75.00 rebate! They did a great job, kept the best tire for my spare on the minivan, and got it done quickly and efficiently. While on the trip I did notice a slight listing to the left, and when we got home, Cassidy Tires checked it all out and rectified the problem quickly! These tires are great, and the ride on them is so smooth! Ask for Bob, the manager. Great job, team! read more

It's no wonder these guys have five stars on Yelp. Just been absolutely blown away by how professional These guys are. It's also worth noting that they had exactly the tyre I needed in stock, when three other providers in the area did not. Will definitely be returning to their Cassidy again. read more

What a great service and recovery from bad experience in another location . Kevin the manager was great and really professional and helpful Thanks all read more