Thieves! I brought my car in because it was shaking. I paid or agreed to pay a $210 diagnostic after being told that substantially lower price by the Midas on Watt Avenue. When I went to this location, they told me not to go to Watt because they were bad to customers. They called me back and said that the reason why the car was shaking was the control arms and a few other things. I found out that they were asking for more than double than a few other shops and that I couldn't afford the over $3000 price they asked. By that time they had got me a Lyft to my job but when I needed a ride back, they said they wouldn't give me a ride back and that they wouldn't let go of my car unless I towed it out. I decided to trust them and get the control arms on the front of my car fixed because they said that would fix the problem. When I got the car back and got it on the freeway it started shaking again. I called and told them that the car was still shaking and they said that they fixed the risk but not the problem and that they were clear about saying that. So now I am out almost $1700 and my car is still broken. They had me apply for some kind of line of credit and the first thing they did was try to max it out. Don't go to this place or any Midas for that matter, according to them. I'm going to see if there's any legal action I could take but I doubt it. I have a feeling these guys have been getting away with this kind of stuff for a long time so they could pay for their garbage commercials. I attached a picture of the persons contact I was talking to their. They went by a different name on the phone. The employee I dealt with in person was a young dude wearing a "training day" movie T-shirt. How appropriate. A corrupt cop stealing from people. read more

Midas - Is this a real name? - Auto Repair Near Me - Roseville, California

Years ago, I visited this location to diagnose an issue one my car. After paying the diagnostic fee, they claimed another $800 would be needed to open up the car to find out what was going on because "they've never seen this issue before". Left right after paying only the initial diagnostic. Went to a different shop for a second opinion and they found the issue no problem. Based on the reviews, not surprised things haven't improved. read more

I recently had my window motor and regulator replaced at Midas. They had to order the part, which was initially pretty expensive, but they went out of their way to find me a more affordable option--which I really appreciated. While the car was in, they also did a full vehicle inspection and let me know that my rear brakes needed to be replaced. I agreed, and I'm glad they caught it before it became a bigger issue. They were very communicative throughout the whole process, keeping me updated every step of the way. The total cost was a bit hefty, but I understand that comes with the type of work that was done. Overall, I'm very happy with the service and the honesty from the team. read more

Came here for an oil change which was $107. During pick up they let me know I need new front brakes ASAP (est. $519) and new lower control arms (est. $1512). I decided to wait and call around for quotes. I found a different place, Red Sun Auto, that quoted me $410 for new brakes. I decided to go with them and I scheduled it for a few weeks out. Today was my appointment with Red Sun, and after inspecting my brakes they called me to let me know I have over 100k miles left on both my front and rear brakes. DO NOT GET SCAMMED HERE. They obviously are taking advantage of peoples lack of knowledge, especially as a young female. The manager was the one who helped me with all this. Very very disappointing. Go to Red Sun or at least some place that's an ounce more honest and respectable than this place. read more

Great service my suv was in for four brakes done in a couple of hours after dropped it off. Was cheaper than Les Schwab tires.

They have me the best priced out of 4 places I checked to have my brakes done. They also checked my other brakes though they were supposedly done by Roseville For 2 months ago and it turns out that Roseville Did had not done the job!!! Yelp review on them will be posted! read more

do not go to them I repeat do not go to them he is very rude and will up charge you tell you this and tht is wrong it not even wrong this guy had constantly got me out of money beware of business owners like this who teaches his employees how to get money out of you as well read more

person answering phone spoke poor english. Asked what times available for oil change they told me they open at 8. Made appointment and when I got there they said I scheduled drop off service. I did not. Very poor service to get appointment. Will not be going back after 15 years of going there. read more

I am new in the area and wanted to establish a relationship with auto service company. After seeking out Midas on Foothills in Roseville I called to book an appointment for an oil change on my Jeep Wrangler. The person answered the phone was very friendly and thorough and booked me an appointment the same day. I arrived at the shop and the rest was seamless, they even honored my coupon. This is now my shop! Thank you! read more

I came into the Roseville Midas shop 9099 Foothills Blvd for an oil change and a few additional services totaling around $150. Shawn, who greeted me at the counter, was professional, courteous, and easy to talk to--we even shared a bit of light-hearted banter. When I returned to pick up my car, Shawn surprised me by saying there would be no charge. I asked why, and he simply said, "I like the energy you brought into my shop today." That kind of kindness and recognition goes a long way. Shawn, you've earned my loyalty--my business is yours for life. - C. Clarke read more

Never again. Just went for a diagnostics and they quoted me $90. For repairs they went on to say a few things need to be replaced and it would cost over $3k. I called my mechanic friend he said he would do it for less than $500. Went to pick up my car and they charged me not only the diagnostics but "one hour of labor" huh? What work did they do exactly for one hour of labor when it was supposed to be diagnostics?? Rip off! read more

I would say a normal circumstances Midas is not a bad place. But I will say the foothills location is extremely unprofessional. They will definitely reel you in with good values and coupons that will save you a ton of money. But their customer service lacks a lot. This morning I booked an oil change at 11:30 AM for 4:00 PM the same day I received an email that stated and I quote you will receive a call within 30 minutes. I never received that call or an email or any response confirming so I called to confirm my appointment at two, and I was told by the employee that there's no way they could do my oil change today even though I had booked it online . I explained to him that after I booked it I received a coupon for a certain price point for an oil change and he said well I'm sorry, but there's nothing we can do. We don't have time for you. He said the only way he could do my oil changes if I left my vehicle, which I explained the reason why I needed it done today was because I was leaving tomorrow. The long and short of it is he could care less about my issues or the fact that nobody called me or emailed me back what the email said within the 30 minutes he sounded like somebody who thought it was it just a job and it's not his responsibility to care. It's just my opinion, but for the money find somewhere more professional professionalism starts at the door. It radiates through the job and the work they do so if they're unprofessional at thedoor. How can I trust them to do a good job behind the scenes on my vehicle? read more

Did a good job n the oil change, it only took a couple of hours. The only reason this isnt a 5 star is I paid more than I typically do at the Midas I used to go to in SD and also the amount advertised in the mailer. Not a big deal because I didn't want to nickel and dime with the mechanic that is going to be working on my car however bring the advertisement or coupon with you so you can reference it. I had a good experience here though read more

My husband and I both bring our cars here--not just because it's close to home, but because the staff is consistently kind, professional, and honest. A couple of months ago, I was having some work done on my A/C. Although the issue was initially misdiagnosed, they took full responsibility, offering a complete refund for the parts and labor, along with a discount on a future service--without me even having to ask. That kind of integrity made me feel truly valued as a customer, and I deeply appreciate their hard work. While many employees have provided us with excellent service, Shaun, in particular, has handled everything in an especially commendable way which is why we will continue to come back. read more

I've been getting my Mercedes oil change service from this place for a while , recently had my engine light on , dropped my car off for diagnostics , picked it up with a quote for repairs , noticed my audio didn't sound good, check my truck and my stock subwoofer was missing , I'd advice everyone to check your car before picking it from this place . They steal items from vehicles, I'm never going back to this place read more

I had a scheduled appointment for an oil change and the work was completed within 45 minutes (quoted it would take less than an hour) Win #1! Ray was transparent on the additional work my Jeep needed but did not apply any pressure for me to schedule the work (as most places do) Win #2! I took my Jeep back to Breakmasters who completed a service that should not have been on the list provided by Midas and what a hassle that was! (They quoted me double and seemed irritated with my questions) I called Midas to schedule an appointment for the additional work they recommended and they scheduled same day! Win #3! All of the work was completed within a timely manner and the entire staff was knowledgeable, friendly and I would recommend family and friends to this location! Great job guys and thank you again! read more

Went in today with an appointment for an oil change, tire rotation and ride share safetycheck. Something went wrong so they were way behind. (It happens) not a big deal. I was informed they wont do the rideshare safty check anymore. (They did last month for one if the other companies i work with) not sure what changed. Wound up with an oil change, safety check and new set of tires at an competor. Used to have amazing customer service. Now they send you to their competition. Gave them the benefit of doubt in the past with a couple jobs that weren't great. Think im done after today though. read more

I moved to Roseville a year and a half ago. When I needed a new battery, I chose Midas. They were very professional, kind, and explained what they were doing to my senior jeep. I have been back to Midas two times since for other mechanical work and was given the same care with my jeep. I would not go anywhere else. I trust them implicity. Beverly Mendenhall read more

We had a long drive with our daughter's Mazda. It needed an oil change and we chose Midas-Roseville, based on our past excellent experience. They put us on the schedule right away, and the job was done well and professIonally. Excellent customer service, as well. We highly recommend Midas Roseville. read more

I bring all of my cars here for an oil change. Every other shop I have been to always called me and told me "recommendations" my cars needed. Midas on Foothills has never once called me to tell me this. They change the oil as I requested, and call me when it's done. They do an inspection and let me know if something if flagged, but they never pressure me. Last time, I asked for a tire rotation. Rather than doing the tire rotation, they actually called me to tell me I did not need a tire rotation!! This is the place for trustworthy mechanics! read more

The only place I'll take my vehicle for now on.Customer service was excellent. Quality of work excellent. They make you feel like family and are very knowledgeable about their work. Thank you Midas for turning my experience at other places to a very good experience, there's no comparison. Thank you again for all you do for your customers and community. I did not catch all your names but you know who you are. Thank you so very much. read more

The experience here was great, the guys worked quickly and were very helpful. Shaun was very friendly and helpful. I would recommend to come here next time you need work done! read more

Absolutely NOT a place I would recommend. The first time I went there before to have my oil changed, they proceeded to tell me that I have issues worth almost $2000 to fix. They gave me an unsolicited quote which I did not take. My brother is a mechanic and checked my car after the oil change. He said they were full of BS!! For convenience (since it's only a couple of minutes away from my house), I scheduled a synthetic oil change for Wednesday at 3:30. The guy that answered the phone and confirmed my Appointment pulled up my phone number and saw that I am in their system already. He said we have your information, we will see you tomorrow at 3:30. I get there Wednesday at 3:25 and the guy at the front said I had no appointment confirmed and the guys have already locked up ready to go home. He proceeded to ask if I would be available the next day. No, I would not and I just walked out. People work and we take the time to take care of things during our days off. It's unfortunate to have to deal with people with no respect for your time. I will never ever go back there again. Not trustworthy and very unprofessional!! 0 star! read more

Cody and Ray did an awesome job at helping me get an oil change in under an hour at a great price. Job well done

I had to replace my trucks wheel bearings and was quoted an outrageous price of $500 for the pair. I asked can they get them cheaper somewhere and I was told even the dealer sells them high. I contacted the dealer and got the pair for $300. That was the 1st strike for me, secondly I spent $1500 for installation & 2 months down the road I continued to have issues.l which now included my ABS Sensor/Traction control sensors being permanently on. I contacted my insurance and thankfully they were able to get me into a shop to evaluate & discovered that when Midas installed the Bearings, they caught the ABS sensor/Traction control into the Bearings resulting in the sensors to be torn apart. I have been reached out to Midas on numerous occasions by "David" & I explained the situation but then Get ghosted. I do not recommend this place to anyone for major parts installations as they are not professional and look to upsell. read more

Always had a good experience here having been a longtime customer. With or without appointments they try to squeeze you in as long as you check-in early morning. Maybe that was pre-COVID and lately we've just been doing appointments. This last routine oil change got me out the door within the estimated waiting time of 45 minutes. A $15 coupon has also been credited even if I didn't print one. This practice by different managers of this branch isn't the first time which is why I continue to bring my business here. read more

Trustworthy and great customer service! I have consistently gone to this location and never once felt like I was being upsold. The one time I did need more than an oil change, they took the time to explain to me what was needed and were honest with their opinion (whether the repair was worth it for the age of my car and how long I could wait to get it done). Seems like the location is under new management and the customer service is amazing. Thanks! read more

I made an online appointment to get my car's oil changed in response to a special they were running. When I arrived at the store, they refused to honor the special and quoted me a price that was double the amount. I asked for the manager, and he told me to take it or leave it, and if I don't like it to take my business elsewhere. They were rude and belligerent towards me because I asked that they should honor their own oil change special they were offering online. Buyers beware... those specials are a trick to get you come to the store. It's a bait and switch tactic. read more

This was my go to auto place for over a decade until they closed a bit. Came back when we found out they reopened. We went for an oil change and they are supposed to do safety checks while they do that. We dropped off our truck for the oil change and they called to let us know it was done. We were told that everything looked good with the safety check and our truck got a clean bill of health. The guy with whom I spoke was arrogant and a bit condescending (maybe because I am a woman? I hope not!) But he was WRONG!! We noticed something with our breaks. Decided to take it someplace else since it was given a clean bill of health here. Front breaks were metal on metal and both break pads and rotors need replacement. Not safe....so yeah, worthless to say they did a safety check that is supposed to include breaks. It's sad when a place you trusted for so long has gone downhill. I really hate saying this but since I cannot trust them anymore, I will no longer be giving them out business. read more

I've tried to drop my car off in the morning twice this week at 7 AM when their website says they open. Both times they weren't open, even as late as 715. They must not want our money. read more

I had been going to the Jiffy Lube near my house, but I got the sense that the person I was talking to about my vehicle wasn't very knowledgable and was just reading information off a computer screen. I heard Midas was under new ownership and the owner was pretty cool so I decided to check it out. I took my vehicle in for an oil change and Mike was super knowledgable and explained things to me in a way I could understand. I appreciate the fact that he spoke kindly to me and wasn't condesending when I admited to not being knowledgable about vehicles. I didn't feel forced into paying for extra vehicle maintnance like I did at Jiffy Lube. I HIGHLY recommend Midas! read more

These guys fixed a ton of stuff wrong with my truck for a great price and went over everything that was wrong and broke down exactly what was wrong and all of the associated charges with me, along with multiple discounts they added on. I feel way more comfortable driving my truck now. Shawn was especially patient and helpful at the front desk. read more

Update: I went to Brakemaster on Harding, with an appointment, and they figured out the squeal within 10 minutes with 3 techs looking at it to troubleshoot. They printed out a an estimate and gave me time to decide if I'd like to move forward. Honest, quick, and no hassle. That's how it's done. read more

I needed to replace two brake pads on the rear axle. I was told my 2020 used Lexus GX, a 44k vehicle was "luxury" and tried to charge me $760. Apparently the employee added new rotors to the work order which was never requested. Also the place is empty, I was the first one to arrive at 9:15AM after waiting 2.5 hours I asked for a time estimate and I was told another hour because they had to go get my original brake pads from the dealership. read more

Just came home after an oil change, car is smoking, bottom is covered in oil. Will be coming back tomorrow. Not sure if I should drive there or tow the car there. read more

Midas - Oil filter or the bolt is loose I am guessing. - Auto Repair Near Me - Roseville, California

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I really hate to leave a bad review but in this case I have to. I ordered a set of tires a few days before I arrived and they weren't there. I left my vehicle and was told they would get them and have my vehicle ready by 12. It wasn't but it was ready a few hours later. They didn't put the new valve stem covers on and put 2 old ones in and the TPMS started malfunctioning a day after I got my vehicle back. Within a couple of weeks my SUV was shaking on the highway so I took it to another Midas shop for re balancing and that shop found out the the other place didn't even balance the tires. There were no weights on the rims. The guys at the other shop were all shaking their heads....wow. I have done business over the years with other Midas shops in various states and I will say I won't be returning to this one again. TPMS went off because the tires were over-inflated by a lot, the tires that were put on my vehicle are different from the receipt so they won't be registered with the Dot therefore I can't get the rebate for the tires I paid for and who knows about the warranty, my name and address were even misspelled! The Midas in Rocklin fixed the tire issues that the Roseville location created. I would leave negative stars if I could! read more

Wasted my time. Brought in my standard $19.99 oil change coupon that I always used only to be told that they're not honoring it anymore. Sounds like false advertising. Not bringing my vehicles here anymore read more

I have taken my cars to multiple Midas for oil changes, this was by far my worst experience! Making an appointment was fairly easy, was able to call and get in the next day. First issue was the employee who works at the desk and phones, was very awkward customer service. He wasn't rude, but also didn't seem like he knew what he was talking about. He was the one who pulled my car in the bay, then tried to pop my hood. He couldn't figure out how to pop my hood so he proceeded to tell me he would have to use a tool to get it open because it seemed broke. I immediately jumped to the defense because it's not broken, and I didn't want him to brake anything by not knowing what he's doing and using a tool to pop by hood! So I told him nevermind I will take my car elsewhere (I just had a bad feeling that they didn't know what they were doing) , he then got a mechanic over to pop the hood and was able to proceed with the oil change. (While doing so they popped off my kill switch to my speaker that should have never been touched!) anyways...when finished, they didn't do a check on my car and I was under the impression by my years as a customer that a full "check up" on the car was standard. Lastly, driving home from the shop I kept hearing a scraping sound but I didn't think too much about it, then the next day I still hear it. I called my husband because I thought I hit something and it was maybe stuck under my car, but that was not the case. The mechanic didn't screw the plate back on when completing my oil change so it was dragging the ground for two days! I was just very disappointed in this locations standards and professionalism. Will never take my cars back here. P.S from the bays, to the office, to the bathroom... this Midas is disgustingly dirty! Rat poop in the bathroom, spider webs in the lobby, dirty dirty floors. I didn't even sit in the waiting room with my kid because of how dirty it all was. Just way worse all around. Don't go to this location. read more

Midas - Auto Repair Near Me - Roseville, California

Bad customer service. I came by around 4:40 PM to get my tire fixed as I'm completely flat and I already added air about for times, but I won't be able to get home if I keep losing air every 3 minutes. I told the guy inside who's just chatting with waiting customer. He said he won't be able help me at all as they'll be closing in 20 minutes. I told him it's an emergency and I won't be able to get home, but not willing to help. I looked outside to see if they're busy, but there's no cars being repaired. His employees were available to do it if they really wanted to. This guy wearing uniform and hat who work as a receptionist will encounter some worse situations. Like they say what goes around comes around. Hope this lazy employee gets fired. I will write a letter and complain to the corporate office. read more

Ron and his employees were really sweet! squeezed me in for a tire patch last minute free of charge. He really didn't have to do that but did and I really appreciate it. Will definitely return for more maintenance and laughs! Thanks again Ron. read more