they are extraordinary! They are polite, timely, and truly stand by their work. It's wonderful to…read morehave a repair place that you can trust. I certainly will not go anywhere else.

This place is legit! They're a friendly, professional, and super responsive team. Took my car in…read morefor an oil change. I waited about an hour and they did a thorough inspection too. Also, the oil change was on the house which was super generous and unexpected! I trust that they won't try to upsell or prescribe unnecessary services down the line. Recommend!

Chris the manager was excellent. And his staff, Troy in particular, was amazing. I had tire…read moreissues and thought I would need 2 new tires. That's what was quoted by somebody else. Well, I just had one new tire put on and had my tires aligned. The team there saved me hundreds of dollars. I cannot say enough great things about the service I received from the team. I will definitely go back and have them do other work for me. It's so rewarding to find an honest and efficient team.

I had a flat tire and was completely flat barely making it here right before closing. Chris the…read moremanager was outstanding and completely put me at ease. He came out right away to take and look and told me my options. My car was back on the road in less than 45 mins with no appt. Chris also explained other services and I will now be going back for breaks and rotors as I did not know they also offered these services. Thank you so to Chris and Brandon for all the hard work.

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Mobile mechanic was hired to inspect a vehicle up for auction online. The response was very fast…read moreand flexible on schedule. HOWEVER, the shining review given was very erroneous. I was told it was in great condition. I purchased the vehicle and after taking delivery, the local Lexus shop in my town put it up on the rack and showed a lot of rust, and virtually all after market parts throughout. What did I get from the inspection I paid for? Fast lotta nothing. And a rust bucket full of junk parts. Beware.

The last time I was in there, it appeared that ever single mechanic had been replaced. I used to…read morebring my vehicle here for inspections because they were always good at pointing out the real safety hazards as well as things I might need to be concerned with but not nessessarily a safety issue. This last inspection was different. I could hardly understand what the man was saying and while his english wasn't bad, he was difficult to understand. He did point out a number of things I should be aware of but I just didn't feel like I had the same service I used to. It was rejected (horn was broke duh.. should've checked that..) but I decided to have it re-inspected somewhere else after having a garage go over it. (Merv's garage is great). It's an antique 1993 Jeep that looks it. After the garage fixed stuff the first inspection missed, the Jeep passed... but it wasn't at that station.

Charged twice for same purchase!! Rude & incompatible! I need to file paper proof of double…read morecharging. I went there on Saturday, from afar! They charged me twice for the same purchase. First I had to swipe my card for the gas, but after loading, it (the POS) told me to go to the cashier. The cashier told me that my payment is not made, so I need to give my card to her. She took it and swiped it again. In my bank statement, I found that I have been charged twice. Now I called him, they said they will call me back later after figuring out what happened. Didn't hear anything from them, then I called after two days. This time they said that, I need to take the bank statement back to them with bank seal so that they know that it was authentic. They cannot check their transaction list, since they have too many transactions. I need to travel back to them with that piece of paper. They were very rude and didn't even say sorry at all.

This place is a cut above all the rest. The customer service is outstanding! They are quick,…read morePolite and full service. I came in for an oil change on my work car. They are very well versed with fleet billing. I don't pay for this. But the value is extremely amazing. They clean the windows. Top off fluids. Fill tires. They very quick. You get to sit in your car during service. I plan on taking my personal vehicle here. When it's time. I am very particular about my personal car. So that's saying a lot. I have been to a few jiffy lubes and quick oil change shops. This blows them all away.

1 STAR -- TERRIBLE EXPERIENCE…read more Absolutely terrible and disappointing service. I have brought TWO of my cars to Jiffy Lube multiple times, but after this experience, I will not be coming back. They advertise a "15-minute oil change." I waited in line for over 30 minutes while the two cars in front of me were being serviced, and then I waited another 40 minutes inside the office. At that point, I finally had to ask someone how much longer my car was going to take. What was advertised as a quick 15-minute service turned into well over an hour. Unfortunately, the wait wasn't even the worst part. Immediately after leaving Jiffy Lube, I went somewhere else to have my state inspection done because it was the end of the month. As soon as they lifted my car, they called me over to show me that the panel underneath my car was BARELY ATTACHED after the oil change, and there was still oil dripping around the area. Thankfully, the person doing my inspection fixed the panel for me FREE OF CHARGE. I was also told that an oil change at their shop would have cost me about HALF of what I had just paid at Jiffy Lube. So not only did I wait more than an hour for a service advertised as taking 15 minutes, I paid approximately twice as much and then discovered immediately afterward that part of the underside of my car had not been properly secured. And what about the other services Jiffy Lube advertises? My windshield was NOT cleaned, and the front floor mats/rugs were NOT cleaned either. I understand that businesses get busy and a "15-minute" service may sometimes take longer. But if I'm going to wait over an hour, I at least expect the job to be done CORRECTLY and for the services I'm paying for to actually be performed. After being a repeat customer and bringing both of my cars here, this was extremely disappointing. I will absolutely not be returning to Jiffy Lube again. Paying more money, waiting longer than advertised, and then having another shop immediately fix something that wasn't properly secured is completely unacceptable.

First of all shout to Elizabeth! She works the front desk, her communication skills and customer…read moreservice is over the top. Overall, this shop was amazing. Pricing is fair and quality of work is superb. Great communication between the shop and front desk as well. They provide detailed pre and post inspections. If they offer a service and feel like is overprice talk to them and they will find a way to work with something more managable. In our experience, we decided to go somewhere else to get our brakes done and the quality and pricing was a complete failure from the other place where we decided to get the service from. This resulted in wasted time and broken parts from something that was supposed to be "cheaper." But because of their detailed pre-inspection both times that the car came in we were able to get this resolve. I felt like Premier Auto were pretty transparent from the beginning, especially with being a woman, there is always the fear of being taken advantage for this reason. I highly recommend this place. Great jobs guys and I will make sure my husband keeps coming to you in the future for any car related issues! Thank you for working with us and ensuring our experience was pleasant from start to finish!

Best prices!!! Replaced a car battery in 36 minutes, same day. Called ahead and they fit me in at…read more4pm! They are in an industrial park, office is upstairs next to Starline restaurant. The garage itself is downstairs. The owner used to be a Mercedes dealer mechanic. Battery price and labor were lower than everyone else in town. Waiting area has WiFi. Look for 7608 on the side of the building. Car runs great. Thanks!

Steve is amazing and he's very knowledgeable, Always great customer service when I take my vehicle.read more

Received excellent services for my 2010 Honda Civic EX-L with Steve (Owner): hod replacement…read moreheadlights, oil change and alignment. Great value for service rendered. Thanks Steve!

If you have a Japanese or Korean used car, they're the specialists if you don't want to pay…read morestealership prices. Service is done on a first come first serve basis, no appointments required. They'll be honest with you about the work you need and don't need. Waiting area is clean and has cold water, and coffee. So far they've done a a/c compressor replacement, transmission fluid, and an oil change and I plan on continuing on taking my 10+ year old Toyota to them because I trust their care and attention. Thank you, K&B!

I felt I could trust them to be honest immediately. He told me what was needed now and what could…read morewait. Enjoyed the friendliness and openness.

A tire on my car went totally flat near the Springfield Mall less than an hour before the shop…read moreclosed, and I was 40 miles from home. The team was great and replaced the tire while I waited, even though they were about ready to close. Price for a replacement tire was reasonable. I am soooo thankful for them!

I bought the lifetime wheel alignment plan and when I lifted my truck, had to upgrade suspension…read morecomponents as well. When I went back to get my wheels aligned they charged me the full price. What is the lifetime wheel alignment, if it's not a the life of the vehicle? There was no clause in the original contact stating that all parts have to remain OEM! Had there been, I would not have bought the lifetime wheel alignment plan, knowing that I was going to be doing upgrades along the way.

Just a normal Friday -- being in dire need of new brakes bc I have to go out of town for a baby…read moreshower the NEXT DAY ... mind you, I left my car overnight, Thursday night, at the shop I now USED to go to. I've been going to the Shell off Backlick rd for years -- and for the past couple of years, I *have* been thinking that it's gotten a bit expensive, but I've never had another option so... I've stayed. This changed when I got the estimate for new rear brakes and rotors...and I thought ehhh.... Nah. Thats looking like they're trying to up charge me. And this was confirmed by my bf and his mechanic dad. So in a pinch, my bf had gotten some work done there in the last and I thought, Why not?? Let's go there and see what they say. Not only was this Mr. Tire FAST in their quote back to me, when everything was said and done, I BASICALLY paid a good 300$ less --labor and all--than I would have if I had gotten my stuff done at the Shell (If I get my breaks changed, I probably shouldn't be charged individually for the brake fluid flush....) So I thank the Mr. Tire for this. They got themselves a new customer!

Terrible service. Car was done and sitting in the parking…read morelot over an hour and was not told until I walked up to counter to ask if it was done. Manager on duty didn't care when I approached him. Do yourself a favor and go somewhere else for your alignment.