Amazing customer service and selection! I was greeted at the door and immediately tended to. Their associate knew their products and was immediately able to recommend a few pairs of shoes. read more

This store is amazing! I was shocked at just how big a selection they have for the size of the store. Way more than any shoe store I've been in before. I was helped right away and tried on lots of pairs of sandals before landing on a pair. read more

I was greeted when I entered the store and waited on promptly! I explained I had one foot bigger than the other and having hard time getting pickleball shoes that fit! Shushan measured my foot help select the right shoe with a great value! Mike's has nice selection of pickleball shoes and greater value than specialty stores! read more

After 2 recent knee surgeries, my surgeon recommended GOOD shoes, directing me to the REI store. Mike's shoes is SOLELY a great & specialty shoe store in the same shopping center with knowledgeable and helpful staff. I bought 3 pairs of shoes, 2 on sale. I wore the most expensive pair per my Dr suggestion. The shoes I wore exclusively for one week did not solve the problem, as the Dr feels possibly another surgery may be needed Mike's shoes graciously took the unused pair back and refunded my money. FYI. It was 1) longer than the usual 15 days (I waited till I saw my Dr again - 3 weeks) and 2) they usually do not take shoes back that were on sale What great service I will shop there first in the future VS a store that sells everything but the kitchen sink. read more

An all around great experience. Patient, well-informed service. I left pleased with my purchase and love my new shoes. When I'm back in town and need a new pair of shoes I will go to Mike's. read more

Best shoe store ever. Best customer service and selection. Went there yesterday in search of a Mary Jane comfort type shoe. Called first, yes, they have a few. Upon arrival, I had two amazing gracious customer service reps (the store was empty) help me with about 35 pairs of (like) shoes and I found the perfect pair. Beautiful shoe selections. Hidden jewel. Tami, Fleur Very Pretty Flowers owner read more

I absolutely love this location. Over the years all the brands of shoes I bought got worse and worse in quality. Finally I lost it when a pair of vans starting falling apart after 3 months. I found Mikes shoes and have bought every pair here since. - quality, quality, quality The quality shoes I find here are worth every penny. I've never heard of Ecco before this store but hands down worth the price. - service Each visit I feel very taken care of and this most recent I found myself taking an extra pair of shoes home due to the suggestion of an employee. I pay more then I did before for the shoes here but given the quality, service and local business aspect it's worth it. All the shoes I have bought have lasted multiple years. Far beyond the last par of vans or anything else I bought. read more

Mike's Shoes - Ecco shoe clerk suggested today. - Shoe Stores Near Me - San Luis Obispo, California

This is the only spot in town to get nicer, quality shoes. You could also get some brands at DSW, but if you want to support local - this is your jam! They are more focused on comfort shoes than heels - so if you need flats, boots, slip-ons, slippers, sandals, or sneakers - they have a great selection. I like shopping their sale rack - but all of their prices are super reasonable for the quality of shoes! read more

I bought a pair of shoes last week and had a very helpful person. I wore the shoes once and I ended up twisting my knee very badly when wearing them. I tried to exchange them for a lower pair of shoes but they refused since they said they could not resell them. I told them I would even take store credit because I wanted to buy more shoes from them. I still got a "no". That is not good customer service. I will not buy from them or recommend them. read more

Always provide wonderful personalized service. I love the high quality of the shoes they carry and the folks who run the store.

Great selection of shoes. Bought uggs here for my daughter that were sold out everywhere online. Salesperson were friendly and helpful.

This is the #1 place we go to buy all our shoes. They KNOW their inventory and take the time to help you choose the shoes you need. Best customer service & selection. Skip the big box stores and go here. You will be SO happy you did. They carry the big names as well as socks and inserts. Seriously, the BEST! read more

They're great at Mikes. They carry quality shoes at competitive prices. The staff is polite and kind. Their style of shoe is comfort and everyday with excellent quality, but they've got some dressy things too. I first did business with Mike when I bought shoes from him at Rileys , where he had the concession for the shoe department. He's been a part of the San Luis Obispo business community for a long time. read more

Great selection of well made comfortable shoes. I found a couple pair of sandals I wouldn't have found where I live. Definitely worth the trip. read more

What great service and what a wonderful selection of shoes, even in my size. (11). The quality of their shoes is top notch and their prices, very reasonable. I only wish I lived closer. I was on vacation in Cayucos and found Mike's Shoes on my way home. Thank you for great service. read more

I needed some nice dress shoes for work. I purchased two pairs since the prices were very reasonable. I will be purchasing more in the future. Thanks. read more

Fantastic store! We walked in and were greeted so nicely. The sales people were friendly without being pushing or hovering at all. They have extensive inventory of high quality, supportive shoes that we never find at other stores. You can tell the difference in quality!! And it's so great to try on in person!! Between myself and my fiancé we tried on around 15 pairs of shoes, they were super kind and patient and were not "salesy" at all. They were knowledgeable about their shoes and their materials and qualities. We bought two pairs of shoes and couldn't be happier!! I walked out with mine on, I am so happy. Thanks so much for the great experience Mikes shoes! We'll be back! read more

This place has fantastic staff and an excellent selection of high quality shoes. I ended up with a beautiful pair of dansko work shoes and my partner got some nice non-slip dress shoes. The staff suggestions and guidance were so unbelievably helpful, I ended up coming back the following day to purchase a beautiful pair of blundstone boots! I was also very pleased with their adherence to cdc guildlines and mask use, I felt very safe shopping here. Thank you to all the kind ladies at Mikes shoes (I forgot the gals names already but the woman with brown hair and the woman with blond hair were especially wonderful) , your excellent service made loyal customers out of us. read more

I love this place, the customer service is just amazing. I love small family business, you know you will get the most quality in service and in product. Prices are well affordable. If your looking for great walking, hiking, casual, or dress shoes this is the place to go. Thanks again Mike's Shoes read more

The best selection with the best customer service! Family owned & operated, dog friendly , people friendly, great selection of high-end shoes! Everything from kicks, to clogs! Beach wear, sports wear, dressy, or casual! Customer service is en pointe! They will size your feet & even get down on the floor to help you get into the shoe! read more

Got my birthday boots today. Fantastic staff! And they even wrapped them for me. I love shopping local!!!

These folks are the best. I replace my walking shoes every 6 months so I visit the store a lot. They have helped me make the right choice for shoes every time. Can't recommend them enough!! read more

I LOVE Mike's Shoes Very nice selection of great brands. Always someone to help you, & they do let you wander w/o being pushy. They have current styles & great brands. Only twice in the many years I've been shopping there have I gone back to exchange a pair of shoes. Both times were easy & I did find a better fit. Only reason I didn't give 5 stars is because I've had many years of visiting Spain & falling hard for the "Pikolino's" brand ;). Mike's doesn't carry these...so, I do look elsewhere ;);) Thank to "Mike's" for staying put! read more

I have been going here FOREVAH!! This is worth seeking out in the back of the parking lot, amongst the never-ending construction - because this is a wonderful family owned store that always gives fantastic customer service. There is a fairly big variety of both men's & women's shoes in the store, along with slippers, ugg boots, and even crocs (not my fave but someone is wearing them). There are at least 2-3 generations of family members working in the store, and they all bend over backwards to help out customers and make sure you leave happy. It is customer service that is hard to find in most stores nowadays. It is lovely to see and I am happy to give them my business. read more

I've always loved the selection of shoes and helpful staff and today was above and beyond. I had new custom orthotics and Mike (the owner) patiently brought me a gazillion of shoes and advised me on their proper fit. They're getting in Fall styles and I'll be back. read more

Mike's Shoes is a small family owned business with a great selection of fine shoes, expert consultation and customer service. My favorite is the "Sales Rack" with step discount on great top brand name shoes. You won't always find your size, but when you do you will get a great shoe at the best price around. You can buy cheaper shoes but not the quality you will find at Mike's with their good prices and service. If you are a walker, you will find what you need to keep your feet happy for miles of fun. read more

Just had the most wonderful experience today at Mike's! I bought two pair of shoes and couldn't be happier. The salesperson was exceptional. Not sure what her name was, but out receipt says "Shushan". Will be going back again soon. read more

Small shoe store that focuses on selling more comfortable and high end shoe brands like Sofft, Born, UGG etc. Customer service was great and they have a pretty big selection for such a small store. The sale section is always worth checking out! read more

I have been having some foot problems and shopping for comfortable shoes and sandals. One foot swells up and both rub along the sides. I have checked out some recommendations and did find one new pair of tennis shoes. But having only two shoes I could wear was problematic. So yesterday I went to Mike's Shoes! The staff are friendly and knowledgeable. I pointed out some styles I liked. The salesperson brought out several different styles. I tried them on and ended up with the next size up for more room and comfort. Other sales associates stopped by with comments and suggestions. I purchased three pairs! So very happy that I stopped by this place! Two slip on and one sandal with adjustable straps! I recommend you try this place FIRST for value and friendly service! read more

Great. Service selection and great price! My wife got me ugg slippers for Christmas when I didn't like the fit they help me get the right size and also a week later returned to buy my wife a pair of earth boots she had liked for her birthday! Prices on mine and wife's were both lower than on the internet and retail! Can't beat that plus u get them that same day!!!!! read more

Great small locally owned shoe store with excellent customer service. Large inventory, found exactly what I was looking for, staff made it a point to greet me and ask what if I needed assistance when I entered with being overly persistent. Would definitely recommend Mike's Shoes. read more

I used to love coming to this store, everyone was friendly and offered to help me. I've been in twice in the last week, and I had to wait around and then finally ask for help. last time I came 2 months ago they didn't have my shoes and told me to wait till the end of the summer. Today once again they didn't have shoes in my size. It's rather disappointing that they don't have a size 37 or size 7 shoe. read more

I love this shoe store! If you are looking for options on any type of shoe this is the place. I've purchased dress shoes, casual, walking, and hiking shoes from them. The inventory and styles are endless. The staff are super friendly and knowledgeable on any type of she you are looking for that I always welcome their recommendations. I am a fan of Mike's Shoes and I know that when you visit them you will become a fan too! read more

I went here recently to get shoes for a new job and the service was amazing! The couple working there completely took care of me and helped find exactly what I needed. They were patient, nice, knowledgeable, and just great to be around. I feel like i got family treatment here. read more

It is rare to find a store with an owner who is so knowledgeable about his product. We travel to SLO once or twice a year and always make it a point to visit Mike's. I get Ecco shoes, usually on sale, and always find a great deal. We've heard people come in with all sorts of problems, and Mike always knows the ins and outs of which shoe will work for which situation. I can't say enough about what a great shoe store this is, if you're looking for quality shoes. read more

The selection of shoes is awesome, however, every single person working had no type of personality and were just not friendly at all. This made it uncomfortable to shop. The lady helping us out just came off as rude in like a "I-hate-my-job" kind of sense. Really strange and just awkward being there. But like I said, great selection of shoes. read more

My podiatrist highly recommends Mike's for Merrell shoes. I've been going there to purchase them for the past three years. The shoes are pricey but my feet have improved so much since wearing them. Generally I find the sales peope very pleasant to deal with but when I went in there this past Friday I was very disappointed. My mom and I felt like we were being watched over like we were going to steal something. I ended up buying a pair of Merrells but she said forget it after the way we were being treated and I can guarantee you that she would've bought a couple of pairs if she didn't feel like she was being treated like a thief. The older woman who was working there was also talking very loudly on a personal phone call right into my ear as I was checkinng out. Very tacky. I think in the future I will take my business to Santa Barbara or the internet. Very sad considering I like supporting local businesses. read more

I love this shoe store. Every time I come in the staff makes me feel like family. They go out of their way to help you find the perfect shoe and will order one in your size if they don't have it in stock. It is a wonderful family run business and they really know shoes. I would not go anywhere else! They have a great selection too! read more

Warm and welcoming customer service can be found here. I grabbed my husband a pair of ECCO'S for his birthday and then came back to grab all three kiddo's UGGS for Christmas and left with a complimentary bottle of UGGS protectant. This store knows how to treat a customer! They gave me 15 days after the holiday to return anything that didn't fit. Only one pair had to be exchanged and they were more than happy to do so. I'm happy to have found a local store that I feel good spending my money at. In closing, I overheard another couple reciting how pleasant their visit was. It's most refreshing, especially after my last experience with a local competitor. read more

I thought it was important to take the time to post this review because you really get a better idea of a stores customer service when something goes wrong. I mean, if everything goes perfectly, fine, everyone is nice, you pay and leave, everyone is happy. However if something goes slightly wrong, you really have a great opportunity to see how it is handled and how you are treated. I have to say that Mikes Shoes handled it VERY well. Long story short, I was accidentally charged 2x for one pair of shoes. I noticed it on my statement and they happily, promptly issued the credit. They remembered me, and even said to speak directly with a specific sales associate the next time I was in so they could continue to "make it up to me". Bottom line, excellent customer service, great quality shoes. The only reason I did not rate it a five is I like a little bit more selection. read more