I have been a client since Niki and Karen opened this business. From the first apt till now I have…read morefound DMA to be the pinnacle of what and how a business should be. The Spa is always immaculate, comfortable and a place I truly enjoy going to for treatments. Recently I had booked a two hour apt. for cool sculpting and my daughter who just had a baby ended up in the hospital so I had to stay to watch the baby and unfortunately had to cancel my apt at the last minute. Niki was understanding and compassionate, she even followed up to check on my daughter days later. I find Niki and Karen to be thoughtful, kind and professional. I hate when my treatments are done, I would love to stay all day being loved and pampered with top notch services.

I've been a loyal customer for several years. I am always courteous and trouble-free. However, I…read moremissed two appointments due to unexpected life events and couldn't make it to those scheduled times. At one point, I reached out to let them know I was running late, and Nikki, who has always been unpleasant during my visits for service, gave me attitude, so I ultimately didn't show up because I happened to check my email and saw a cancellation notice. I booked a future appointment and arrived on time, but once again she had canceled my appointment without notice, meaning I showed up for a canceled appointment that was sent via email. Nikki asked me to sign a form about being charged if I no-showed or didn't call, which I signed. She also wanted to take my credit card info to ensure I would be charged if I didn't show up or I had to pay in advance for any service. I thought this was unfair since I've been coming here for years and this had never been mentioned before. After that visit, I scheduled another follow-up, and Nikki called me from a private number, presumably thinking I was avoiding her, to tell me I needed to pay in advance. I refused because I told her I would be there. I believe they only treat certain demographics of customers in this manner.

Vibrant Dermatology in Dedham is truly a special place, and Dr. Ip and her team are nothing short…read moreof amazing. From the moment you check in with Ashley at the front desk to the care you receive from Morgan and Anna, you feel welcomed, supported, and most importantly seen. I have alopecia areata, and as a woman, losing my hair was devastating. I cried many tears over the years, but then, out of nowhere, my hair started sprouting back. It felt like God was saying, "Here, take this," and I wasn't about to question it! That's when I found Dr. Ip through a referral, and let me tell you it was one of the best decisions I've ever made. She evaluated me with such care and expertise, starting me on a treatment plan tailored to my needs. We began with topical treatments, added excimer therapy after a few months, and incorporated steroid shots every 6-8 weeks. No two treatment plans are the same, but I am living proof that Dr. Ip's hands have been blessed by God! Beyond the top-tier care, what I love about Vibrant Dermatology is that they never push products on you. They make thoughtful recommendations, and you have the freedom to say yes or no (trust me, I've done both!). If you're looking for a dermatologist who truly cares, give Dr. Ip a try, and be sure to tell her that Shaleah, her favorite Alopecian, sent you! I mean, I must be her fave, right? Lol.

Dr. Ip (when you can see her) is surely a talented dermatologist. However, if you are looking for…read moregreat customer service and patient care, you will not find it at Vibrant Dermatology. Often I was treated with condescension and made to feel like it was just about the money with the Dr. and her staff. Dr. Ip responded in bad faith with regard to several insurance claims (claims that were eventually paid out to the Dr by my insurance). With so many talented dermatologist in the Boston- Metro area, I was colossally disappointed that this office and staff lacked the professionalism and attention to patient concerns I've come to expect with all of my medical providers. If you want a provider that prioritizes dollars and notoriety over patient care and satisfaction... then Dr. Ip and her staff are the folks for you. If you are seeking great customer care and service; find another provider.

Oh man I really don't even know where to start. I had an absolutely incredible experience at…read moreEssential. I was given a gift card for my birthday and had heard so many good things. As soon as you walk through the door it feels as if you have been transported away from all the hustle and bustle of everyday life. The space, is stunning....its both luxurious and tranquil. Kelly warmly welcomed me and walked me through the different options for facials. I ended up choosing one that was focused on hydration because I tend to have dry skin. Rose was the aesthetician that performed my treatment and she was absolutely amazing. I have never fallen asleep in any massage or facial in my entire life...and when I tell you I could not keep my eyes open....I am not exaggerating. This was the most relaxing treatment I have ever had!! I fell asleep, even snored a bit. I was so comfortable, relaxed and cozy, and the massage throughout the facial was the "chefs kiss". You are really getting the best of the best. Of course my skin was glowing after and I left feeling like a new woman. 5/5 I would give more if I could ! Can't wait to go back

Aesthetically pleasing is an understatement. Not only are they located in Dedham Square with plenty…read moreof adorable shops and free parking, Essential Skincare and Medspa is a beautiful, professionally managed facility with a warm and welcoming team. I had a consult & service with Christina and she is awesome! Super friendly, no pressure, and great at her craft. I've also had RF microneedling with Colleen. I can see why everyone loves them both! I highly recommend Christina, Colleen, and Essential. You'll be glad you made the trip.

Cassandra and her Team are welcoming and professional. I only wish I went earlier, my confidence…read moreimproves exponentially each visit. The results are amazing, I keep adding areas- virtually no pain, and you can toss your razors and wax! Prior to my first appointment, I didn't realize that you don't have to wait for hair growth for your next appointment like you do when you wax. They know exactly what combination of laser and electrolysis to do to get the results you want.

Love this place! I was nervous to go but it's the best thing I've ever done. Cassandra and the rest…read moreof her team are awesome, the place is clean and inviting and the results have been great! I highly recommend this place!

I've had electrolysis on and off for years, but finally found the best with Lisa. I am very…read morethrilled with the results. AMAZING! Lisa is extremely professional, and her space is always clean and well sanitized.

Great results! In electrology obviously skills matter, and Lisa's got the best skills! She…read moreaccurately estimated the number of sessions needed and has been so successful. I'm thrilled with the results. Lisa is the one any only one to trust.

Want to Wish each and everyone at Joseph A Russo's Center a wonderful and healthy 2026!…read more I pride myself on supporting and reviewing exceptional Businesses, Restaurants, Medical, and many more that affects all of us! And with that said, I personally think that this venue will make 2026 a very happy one for all those using this Full Service Center! HAPPY NEW YEAR TO ALL!

I recently had a Sofwave laser treatment with Sabrina, and I am absolutely blown away by the…read moreresults. I've tried a variety of skincare treatments over the years, but nothing has come close to what Sabrina was able to achieve with this. My skin looks tighter, smoother, and more refreshed--truly the best results I've ever had. On top of that, Sabrina is incredibly knowledgeable, professional, and kind. She made me feel completely comfortable throughout the entire process and explained everything in detail. If you're considering Sofwave or any med spa treatments, run--don't walk--to see Sabrina. She's a game changer!

Hi Patty thank you and Gail for always making me feel good about myself you both make such a…read morepositive difference in peoples lives

Excellent service. Patty's amazing & very professional & knowledgeable. Great place to go for all…read morecosmetics procedures .