this place use to be great with the original owners great food and outstanding customer service now it would seem that the now owners and workers obviously don't care or know what they are doing and when they say they will replace the messed up item for you they turn around and the actual person you spoke to acts as if you never spoke to him and/or they try and tell you some other story also the prices differ from on line and at the store so they tell you you must be looking at doordash prices as if doordash prices could ever be lower priced than them plus everytime i order from them their own workers have done the delivery huh i will not be going back there and i will forsure spread the word of their terrible food and service especially since i am part of the hospitality industry you get no stars milano's pizza on stassney even though one is mark you have to pick a star so you can post kinda sh!++¥ since they deserve none on my behalf read more

Sorry Milano. I gave you a chance, but you misled me with your colorful and glossy flier on my doorstep. The pizza on the flier looked delicious. Big, fluffy crust, very different than the deflated crunchy crusted pie that arrived at my doorstep. I thought it would be closer to a Mom and Pop pizza joint like in the NE, but instead I got a Gattis or Pizza Hut without the sale prices. Taste: Not gross, but very similar to a frozen pizza from HEB. delivery time: a little over an hour after i called to order. All in all, I would definitely not order from them again, nor tell anyone else to. :( read more

I picked up .Disappointed because the location is close to home ! The pizza isn't much better than a hot pocket . Tastes like frozen pizza . The dough just wasn't right . I had two bites too many . I wish I had listened to some of the negative reviews - My logic was ...well a lit bit more money but the ratings seemed better than Dominos lol . (Maybe I'm just really particular and picky with my pizza ... it's just not the place for me ) read more

We gave Milano's a chance because we has such bad experiences lately at Austin's Pizza. I had high hopes, but the pizza was lukewarm, and the toppings skimpy for an XL pizza. Oh we'll, my search continues. read more

Unfortunately, while the pizza was nice, my delivery experience was less than satisfactory. The initial delivery arrived an hour late- a fact I tend not to let bother me too much- but was then delivered to the wrong door (who took it and ate it, though that is a reflection on the character of my unfavorable neighbors). The re-fire would arrive two hours after my initial delivery time and I was offered no discount, no coupons, and no refund of any of the fees, merely had an "extra cheesecake" (something I had previously told them I was uninterested in when they called to let me know the cinnamon sticks were unavailable) included in the delivery without my consultation. This left me with two cheesecakes, which I will not eat, after I had requested tiramisu as the cinnamon sticks substitute. I understand that mistakes happen, but this was an overall extremely disappointing experience and a significant time-waste. Based on customer service and response to mistakes, I would have to say I am not inclined to return business to them nor recommend them. read more

I'm rather surprised by the high reviews, perhaps we just got food on an off night but it was not good. Our order was simple--ordered garlic bread and an XL pizza. The garlic bread wasn't ready when I arrived so I got to watch how it was "made." They sliced in half a small loaf of store bought bread, slathered some nasty spread on it and toasted it. The spread was oil and herb not garlic and it was gross. Waste of money. The pizza was ok, nothing special, nothing I would drive out of my way for again. The owner wasn't even apologetic about the bread not being ready and just took out his frustration on his employees. I could hear and see him berating them for not having the bread ready. A customer service orientated shop would not have charged me for the garlic bread. read more

I love Milano's pizza. Great crust, superb sauce, and fresh ingredients. The people who work here are great and I feel good supporting local businesses. The pizza is so good I haven't tried much else on the menu, which I suppose is my fault. read more

their veggie gourmet pizza is AWESOME. pesto sauce, broccoli, mushrooms, spinach, and more. so good. pretty expensive, but really delish. oh also, about half of the prices on their website are out of date, i believe. just ask them for a menu flier with your next delivery. read more

The best part about moving to the South Side is living next door to this place! My boyfriend and I have ordered from here twice and they never disappoint! Their pizzas are huge with an abundance of fresh veggies. Their calzones are pretty awesome too! Theyre open til 12 on the weekends which was awesome when my flight arrived at 11:15pm. We called at 11:40 hoping they would still deliver and yep, they were here at 12:06! Fresh and hot! THeir garlic butter dipping sauce is so good! Dont bother with the ranch though, its not good at all. However I highly recommend anything on their menu! YUMMY!!! read more

Pizza was ok. Definitely had better. Wasn't much better than a frozen pizza. But you can't go wrong with $9 for a med 3 topping (delivery special). read more

First time eating here, got delivery. It came pretty fast which is great. I got the chicken parm dinner which comes with pasta and a salad. (Basically a mini version of the garden salad). The salad was fresh, no wilted lettuce. The chicken parm was pretty tasty, no complaints except the potion of chicken was rather small. I'm used to getting a large breast on a dish like this and I think it came with like 4 or 5 pieces of already-sliced breaded chicken. The pasta itself is nothing to call home about and the garlic bread was a little stale.... But overall I got my craving fulfilled and I'm fairly satisfied. For the price and quickness of delivery, I would eat here again. read more

This place is no good. I don't care what anyone says, if you use frozen breaded chicken breast and serve people cold marinara sauce, there's a problem there. I Had chicken parm sub and its no good the chicken looks and taste fake. And pizza rolls which are actually not horrible, except for the fact that they give you cold marinara sauce with it. And I'd be surprised if they make their own marinara. Idk how places like this stay open when there's good places like home slice in the area read more

Had previously ordered a pizza from here and it was great but last night I placed an order for pick up over the phone. When I arrived there was no record of my order even though I was told it would be ready within 20 mins. I was very disappointed to have driven there and wasn't able to wait for another order to be made since I was in a hurry. :( read more

If I could do less rating I would. Took them 2 hours to get our food and when I called the phone guy had an attitude like I did something wrong by spending 40 dollars at his place when inquiring about my order. Wow low and will never order from there. Better of with Jimmy john. Credit my card you do not deserve my money. And I will pass this one...looking at most your reviews you average sick and not customer service. Can't wait to tell others not to order from you. read more

Ok--- so this may be going out on a limb, but I definitely think Milano Pizza is one of my top 3 favorite places to get pizza in Austin (NOT to go eat there... it is more like take-out). The slices are big, the sauce is delicious, the cheese is great, the ingredents are fresh and plentiful, and the crust is perfect - not too thin and not too thick. I don't know about the subs or pasta, but as far as pizza goes you would have to be crazy to order from any pizza chain when this restaurant is probably just as close!! PS - try the gourment veggie pie. It is AMAZING!! read more

I just ordered here for my first time after receiving a flyer on my door, The calzone was massive and good, the delivery price is 1.50 so that is great as well, i would have gave 5 stars but the wings i got were horrible, they were very little meat, they were very dry in the meat and also dry on the barbeque sauce, there was barely any on there, so that made me want to give 3 stars, but since the calzone and delivery price are good i will give 4 stars since i will return i just wont get the wings, have to try the mozzarella sticks and hope those are better. read more

We really like Milano's and eat there often. Delivery is a big no-no. They are slow to arrive, if they do at atll. If you go here, strictly pick up. Their pasta dishes are good, the pizza rolls are amazing, and we cannot get enough of their specialty pizzas. read more

Milano is the best delivery in South Austin. I will say that East Side Pies and Homeslice may beat Milano in a taste test but not by much. If you need it delivered south of Ben White, Milano can't be beat. Not too expensive. TONS of fresh toppings. Delivery always arrives 15-20 minutes ahead of what the guy on the phone tells me. Delivery drivers have always been friendly. Pies arrive near Ben White and Manchaca hot, crispy, and very, very good. Thank you Milano for being virtually the only local, quality option in the 78745. read more

We have been ordering from Milano's for 4 years. Granted the consistency in the food was hit or miss. More often is was great and kept us coming back. The delivery persons were always great. We have spent hundreds of dollars at Milano's. Tonight was the last time they will get our business. We waited over 2 hours to receive our order. I can understand a business being swamped and behind. But do NOT lie to me when I call about the status at 1 hour and 2 hours and you tell me it has been out with the driver. In addition you were rude and impatient over the phone. The driver was kind and the box was stamped with him picking up the order to deliver just 5 mins before arriving at our door. For all this you offered us a liter of Coke??!! A refund or coupon for a free pizza maybe?? We gave the Coke back and told the driver to tell Milano's they have lost a customer. We have overlooked mistakes with this company in the past without calling to complain but this is the last straw. Good riddance. You really should run your business with your customer in mind...and oh yes, DO NOT LIE. Not good business policy. Not in the spirit of Austin. read more

Just tried it for the first time..pretty good not the best BUT all about the price $12.95 for large 2 topping...how can anyone complain? Live close to this place..thank goodness it's here because there is not a lot of pizza places super close. I. Positive I will be back read more

I've gotten delivery from here many times now. We can finally say there's a solid "sidewalk Italian cafe" in South Austin. Most other Italian foods are very pricey. Intentionally, I've tried many things: pizza, pasta, calzone, sub, rolls. SALAD and dessert. Everything has been good, delivered efficiently & price is awesome. Lasagna, salad & garlic bread $7.99! No chain pizza joint even remotely compares to these guys. read more

I have to update this review to 5 stars because I really feel like I am cheating Milano's if I don't. Over the weekend my boyfriend and I ordered the BBQ Chicken pizza (hold the tomatoes, add jalapenos) AND IT WAS LITERALLY HEAVEN IN THE FORM OF PIZZA. Milano's really outdid themselves and even made up for the 4 star "way too spicy" wing review. read more

I live right near Milano and find their pick up friendly and easy...delivery too! The pizza is not Homeslice but for the price and size, it will do! They have great specials, look up their deals before ordering and take advantage of one! Large specialty pizza gets a free medium pizza....what??? Yes! I have never had anything but pizza from Milano's but look forward to trying their calzones and other offerings. read more

I decided to order pizza for delivery. I'm located in the middle of nowhere so there aren't many choices for delivery. I was very happy to find out that Milano's delivered to my zip code. The menu looked promising and the prices were fair. The delivery took about 45 minutes which was the same amount of time they estimated. I was very happy with the delivery guy he was friendly and on time. My food arrived hot and I believe they included napkins and parmesan. I ordered my favorite type of pizza pepperoni and artichoke and it was delicious the sauce and cheese came together perfectly. I also got lasagna with bread sticks and salad. The pasta was large enough to share with my mom and we had plenty of leftovers. I would definitely order form them again. read more

I ordered chicken fettuccine and garlic bread, with a slice of cheesecake. I really enjoyed my meal and I am excited to try more items from them. They were very friendly as well! read more

Very affordable and yummy. This is my new go-to pizza place. The delivery is always fast and the guy is always super nice.

I gave this 5 stars because there is no other pizza place (south) that delivers the quality that these guys do. i read the negative reviews and have ordered from them 5 times so far. each time I ordered, the delivery time was either earlier than stated or right on time. combine that with a crispy crust and lots of great quality toppings to get an excellent pizza delivery experience. these guys have been extremely polite (both over the phone & in person), the pizzas have always been really hot, and every order has been exactly as ordered. not sure why the negative reviews??? maybe they are old, or just didnt like them. but this has not been my experience over the past several months. read more

I was pleasantly surprised by this place! It's rather expensive but they have a bunch of deals on their site, coupons, etc. I used the one for 3 medium pizzas for $17, which was a great deal (cheaper than Dominos). Unfortunately only got 1 topping per pizza but I don't like my pizza loaded with stuff anyway. The guy on the phone sounded a bit surly but was efficient and I got my pizzas delivered hot in under 25 minutes. They also gave me tons of pepper and cheese packets without me asking for them, which was awesome. Pineapple was delicious, pepperoni was good, jalapeno was ok. It was spicy but I wasn't very fond of the flavor of the cheese mixed with the jalapeno. Crust was pretty good, sort of like French bread (chewy) but with flavor, not like Gatti's flavorless cardboard crust. Overall this place is a better alternative to Dominos or Papa Johns for having pizza delivered (with less grease and less artery clogging), as long as you take advantage of one of their coupons or special offers. UPDATE: Went back a few more times. Their chicken pizza was bleh (dry chicken) but I love their crust, sauce and cheese! Extra cheese pizza, pepperoni and pineapple was amazing. read more

For Austin, this is the best Pizza in town. Crust is light and airy, sauce is delicious and the pricing is very competitive especially with buy an XL Specialty and get a MED 1 topping free (put's me just over $20). I'll put it like this, I'm out of their delivery area, I drive across town for Milano, I've tried many other pizza places in town and this is the only one I love. it's proper pizza, the way pizza is supposed to be. As for service, I've never had an issues, they're always friendly enough for me, also I've ordered here countless times and can only remember one period when the phone was an issue, I figure it was a fluke and has been corrected. As for prep timing, from the time I order, it takes me about 25 minutes to walk out my door and into their's, and my pizza is always ready when I walk in. read more

Very good pizza at this hole-in-the-wall takeout joint! I found this place when I was searching for pizza restaurants near me that had more diverse options. Milanos stood out as having some unique-sounding pizzas and so I figured I'd give them a try. I was pleasantly surprised to find my that Gourmet Chicken Pizza was delicious! Awesome sauce, great flavor, and "felt" healthier haha. Since then, I've ordered one of pretty much everything they have on the menu. Although the Gourmet Chicken remains one of my favorites, you really can't go wrong with what you get. My office now orders from here for all of our team lunches and I'm still not tired of it. Definitely give it a try! read more

I ordered a calzone with pepperoni, meatballs and onions. I have to say that it was larger than I expected. I did think it was odd that there was sauce inside the calzone, not something I'm used to, but it worked out well because the marinara I got on the side was cold. That must be a Texas thing. It was decent to say the least and the price wasn't ridiculous. I'd go back, I'm looking to try the pasta next! read more

Not exactly NY style, but really good. Especially for Austin. Love the fresh garlic and fresh basil. ;) The coupons are good too. We picked up so we can't say how the delivery was. read more

Called and complained because my chicken was black and burnt I didn't want mushrooms in my chicken alfredo didn't even know that it came with mushrooms he didn't tell me that it came with mushrooms.... when I called to get my food replaced he said he can replace my food if I pay for it.... and I said I'm not going to pay for more food when I already paid for something I didn't order and he said if I don't like it I can order food from some where else it's not going to hurt his feelings. Then he said he wanted the food back before he replaces it or gives me my money back? Really???? Was he going to send it to someone else or what? Not only was the chicken burnt my sister's chicken parm was dry and couldn't even cut through it.... He was obviously the owner bc he said he was and only a owner could care less about one less customer he lost. This was the worst customer service I have ever experienced in my life..... save yourself the anxiety and go to Olive Garden......that man is heartless and has no consideration for people.... and there hard earned money! Not only is he all that but he is greedy very greedy and people like that won't go far... that place should be shut down or please hire someone that has a soul!!!!! DO NOT GO THERE PLEASE!!!!! read more

Milano Pizza - The picture don't even do it justice!!! - Pizza Near Me - Austin, Texas

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As far as environment, it's one step up from a food truck. No where to eat except one outside picnic table. The guys there are more like friends and paid no attention to the fact I had an infant with me and continued their conversation, cuss words and all. If I come back I'll order and pick it up when it's ready or have it delivered but I will not stand there while I was being made again because I don't want my daughter to hear those words. The actual food was decent. Better than chain pizza but not as good as real pizza. read more

This is a great place. Huge calzones, pizzas, and subs. Don't pass up this hidden gem off of Stassney in South Austin.

I couldn't ask for a better neighborhood pizza joint. The pepperoni and medditeranean stand out for sure. Plus they have decent sandwiches and pasta. read more

Love them. Best pizzas for the price & they deliver. They have great online specials. They also use Mozzarella cheese, my favorite.

The pepperoni pizza is really good and their garlic sauce is awesome. The pizza came to the house hot and my diet coke was cold. The delivery guy was really nice too. read more

Food is good, but online ordering is not an option anymore.

I had Milano's pizza it was really good. It too much cheese or sauce, just the right amount. Much better than any chain pizza place. You can tell that the owner puts time and effort in his recipe. Also on another note my daughter tried the chicken tenders she said they were the best she has ever had, she maybe 7 but she knows bad and great chicken tenders. I would suggest anyone should try it in the Stassney area. read more