To all those that got a "flyer" with their win a prize by opening their "tabs" please don't bother, is a scam to get you to their place. I got a "winning" tab with the picture of 3 trucks on it. When I went there, they then have you "spin" a wheel on their laptop (even though the flyer says if you get a match you already a winner) and then give you a coupon for an oil change, This is a total scam, and there is no way am going to risk my car getting an oil change when they damaged a costumer's car with their awful service from what I see on the reviews. Don't bother going there if you think you going to get a prize, is just a way to get you there so they can do their "sale pitch" on you. read more

Milford Chrysler Sales - Gives you a winning "prize" but is a scam, after it tells you you win, when you go there you have so 'spin' a wheel on their laptop. SCAM!! - Car Dealers Near Me - Milford, Pennsylvania

The worst service dept I have ever encountered. They are trying to rip people off and take advantage of people. Unprofessional and they have NO idea what they are doing. read more

no option for ZERO stars Never, never again will I step foot in there for a vehicle purchase or service. $1,000+ for a thermostat on a Jeep Wrangler? I don't think so $500+ to repair a FAD connection? The part is $80 (at another dealer, mind you). All you are doing is funding the owner's next supercar...they like to show it off in the showroom sometimes to show you how bad they screw you over. Best part...the lady that runs the service counter and her numerous excuses. "the thermostat is a pain in the ass to get to" Nooooo, sweetheart, it's right there and its 2 bolts. then she tried to excuse this obvious price inflation by saying "everything is expensive now" They still managed to charge me $400 to pull my Jeep in and out. They didn't actually do anything other than put it on a lift and open the hood. Two "diagnostic charges" How this place stays in business is beyond me. Drive across the bridge and see anyone at Port Jervis Automall. Bottom line is, if you like to get bent over and screwed with no lube, go on over. Otherwise, go anywhere else and stay away from these price inflating crooks read more

We purchased a 2024 left over jeep with 30 miles on it. there was damage to the paint on the fender. They had constantly told us that they will take care of it. To this day (since August) they have not done the repair. They constantly lie. We just spent $275 at another dealer for the repair. Use caution if you go to this dealership!! read more

I recently purchased a used vehicle from Milford Chrysler, Dodge, Jeep and Ram (CDJR) Dealership in Milford, Pa. I took the vehicle to my local repair shop to rotate tires and learned that an Anti-Theft Lug Nut existed on one of the wheels. The local repair shop and I looked for the key and no luck, as well as learning that the vehicle didn't have a spare tire. I called Milford CDJR Dealership and spoke to Jimmy Z. the salesperson who sold me the vehicle and explained the situation and I was told that there wasn't anything the dealership could do for me regarding the lug nut situation and I also expressed that the vehicles spare tire was missing and learned new vehicles doesn't come with spares any more for which I expressed my dissatisfaction with the sales person because Jimmy Z. should have disclosed that upon the purchase of the vehicle. I expressed that I will never purchase any additional vehicles from Milford CDJR. I guess they dealership isn't to be concerned about doing their due diligence by inspecting the used vehicles to ensure other customers don't experience the same situation before selling vehicles and not just for a commission! read more

In early July I took my 300C in related to 2 recall issues. One was an older recall that I had failed to address in a timely manner. Due to that, the parts were difficult to find. The Service Advisor, Casey Van Horn had to search for them. During the interim she kept me constantly informed of the progress thru to the completion of the job. Such customer service is commendable and leads to happy customers. John Henderson read more

I have been purchasing cars from Milford Jeep dodge for 20 years and never questioned a repair as my cars were always new enough to have a warranty. But since I retired two years ago I don't have a real need for new cars and so my 2017 Jeep grand cherokee and my 2017 dodge charger have no warranty. I brought my jeep in for an oil change and was told I needed ball joints, end links, sway bar bushings and of course a wheel alignment. Almost $4,000.00 BUT SOMETHING WAS WRONG. I within the last year had end links and ball joints replaced.(New and high performance) better than stock items. so, I decided to let another shop (that I trust) check it out. They told me all that stuff was new and in great condition. My wife had a problem with the 2017 dodge charger! when the headlights would work and when they didn't. left headlight out or right headlight out. both on both off. So I bought it in for a check. They charge $174.00 for diagnosis. I was told That I needed both headlights replaced, at a cost of over $4,000.00 once again. so again I started to research on line and most you tube videos showed the same problems and to check the fuses. I AM GLAD I DID! you tube was right fuses were melting. A COMMON PROBLEM. changed the both headligh fuses for $2.00 and everthing has been just fine. Went back to Milford Dodge to retrieve My $174.00 diagnostic fee back and told them they would never get another dime from me or ever see me or my cars again. UNTRUSTWORTHY AND OR DUMB TECHNICIANS. If you are under warranty you won't notice! But if you are paying out of pocket you will pay for incompetence. read more

If I could give zero stars I would. I dealt with a sales woman named Tina who was very pleasant and friendly, that was the only positive. there were questions about my trade that the sales manager Joey was supposed to get back to me about, I never received a call back. Tina called two days later assured me all was good with the trade, and set a time to come in. My husband drove over five hours and found the vehicle was no longer there, it had been sent to auction. Tina called and apologized profusely and told him she was assured that the vehicle was available several times. Tina needs to find a different dealer to work for! I am beyond disgusted with this dealership! read more

456 dollars to do 2 rear disk brakes on a nitro. 456 dollars. The parts alone, i priced out, $66 per side. Where is the 300 coming from? How do you justify 456 dollars for rear brakes tat are disk no less?? Crooks. Simply put. I ended up getting them done in middletown for 275. Not only will i never bring my vehicle there to fix, I'll never buy from them either. Keep robbing people and hopefully others will smarten up and stop giving you business read more

The team was great, super helpful. We worked with Ramon Roedan and was very knowledgeable and was able to help me with my purchase.

Good people to buy and service your car. Anytime I ever had any issues it was always corrected. Casey and bill are great

scam artist, false advertisement, wouldn't buy a rock from them. when buying a vehicle be prepared for problems with them

This place almost blew my engine up after a 1st time oil change. Kids working not professionals. The owner. Bill Rosado should clean house and fire the whole service department. I would suggest having your service done at another dealorship. read more

Called on Monday and was able to get me in for service on Wednesday. They did what I needed to have done quickly while I waited. Traveled from NJ to try them since dealerships near me suck. Was impressed and worth the drive. Definitely will go back here for future service needs. Staff was excellent and friendly. Waiting area was neat, clean and had coffee and free snacks They even have outdoor patio sitting area so you can enjoy.the view. read more

My wife and I went into Milford Chrysler Jeep today and looked at new Jeep Grand Cherokee Limited. We walked in with some trepidation (like entering all new car dealers) and were met by Andrew May. What a pleasant surprise. Andrew was knowledgable, helpful, patient and not pushy. We are not sure if we are ready to buy yet but I would recommend that anyone who wants help buying a new Jeep ask for Andrew. 5 stars. read more

Question: How can this dealership say they inspected our car and have the brakes, rotors and tire go within a week? Answer: No one really inspected the car. They took the money and did not provide the service. I think that when you bring your car into a dealership for an inspection that they should actually inspect the car. I don't mind having my car inspected once a year. It's like going to the doctor, anything that I can't see the mechanic should see, and then repair it. This way I do not feel like I'm in any sort of mechanical danger when I'm driving my car. Thanks to the Milford Chrysler Sales Service Department not only did we risk our lives believing they inspected our car but if they would have even looked to see if there was a problem we could have saved about $800 on costly repairs caused because they never fixed the original set of repairs that needed to be done and things went from bad to worse. Because we were going on a road trip we especially asked that the car had a good looking at from top to bottom and to change one of the tires as 3 were new and one was quite worn out. We went out of our way to ask about the brakes because they felt like they were pulling when applied. These guys said the tire was good for at least another year and the brakes were sound and didn't need anything done to them at all. 50 Miles later the tire went flat on Interstate 80. We called them up and they apologized and we bought the new tire as we wanted to do from the beginning. 1200 miles later we hit Columbia, Missouri and the brakes started grinding and smoking. We are 1200 miles away from home and knew of no place to bring the car and to make matters worse - we can't use the car. We're stranded! We bring the car to a dealer who informs us the brake pads are completely worn out and have scratched and warped the rotor. I told him that we just had them checked and he laughed and said no one ever looked at those brakes. Our car was inspected and this so called inspector/Dodge Specialist, Milford Chrysler, didn't give a damn about anyone's safety. Our tire went flat and our brakes gave way both within days of this so called STATE inspection. Their "professional service" had us stranded on the interstate one week and in a strange city a few days later. These people should be out of business. At the very least they should not be allowed to do State Inspections. read more

James Postorino was my sales man at this dealership. Nothing but professionalism, honesty and all around a smooth purchase. 10/10 recommend buying from him again. Him and his team were great and I felt comfortable making the leap to buying a new car. Thanks again James and the team. read more

I called their Jeep service dept not long ago to get a cost on a Mopar wire harness, needed for a trailer connection. Material cost was the usual full retail, ($130 which was expected). But when the service tech told me it was a 3 hour job and the total cost was nearly $500, I knew this place needs to be reported to someone. He explained to me the harness needed to go "All the way from the back to the front...." (Duh) "....and it was very time consuming." And to top it off, he says my computer needs to be reprogrammed so the car knows it is now a 7-pin connection, and not a 4-pin! ..... (Outrageous). Knowing this was way out of line, I searched a bit on the internet and found the part needed at the official Mopar website. The description of this part had the installation time. It was .4 hrs. Under a half hour. And no re-program (no surprise there). I can see how some people can easily get scammed by vendors like this. Absolute disgrace. All the single women out there (and some men) that mechanically just don`t know any better? Taken advantage by this dealership`s service? ......... Pathetic! Oh, I bought the part I needed and installed myself. 30 minutes! That`s a retired carpenter doing the job, no lift, on his back, with a hand full of tools. They certainly should be looking into the morals of their staff and possibly company ethics. read more

This company does not fulfill their promises or obligations. They were unable to provide the vehicle I ordered. They do not return phone calls or emails. Stay FAR AWAY from this company. They were eager to write the order and take the deposit. Not eager at all to help once they had my money. read more

Very great full for their service department. We were traveling through on our vacation and had a tire issue. They helped us out to get back on the road. Friendly staff and reasonably priced! read more

I have tried to buy a car from this place for many years now ! Each time I go there it's the same story ! If you are in need of a car & have a limited income don't go here unless you have a seizable income ! This place needs money down ! read more

Ten years ago we bought a 2005 Buick from Milford Chrysler. We feel we received a good value and were treated respectfully. The car served us well, however in May of this year we decided to look for a newer vehicle. I received a letter from Milford Chrysler promising me a good trade in value for the Buick. We stopped in on a Saturday afternoon and to our surprise drove out in a 2015 Chrysler 200S. We were offered a fair trade-in for the Buick (it wasn't in the greatest shape), and good financing. Dave and John (the floor Manager and Sales manager worked with us to get a car that we really liked at a price we could afford. I've had several trips to the service department, once for a recall notice, and once for a mechanical problem. Both times we were treated very well. Chris the service manager goes out of his way to provide excellent customer service. I can highly recommend Milford Chrysler Sales if you're looking for a new or used vehicle. read more

This review is for Service department. They are extremely efficient and provide great customer service. I will never use a NYS dealership again. I used this Location 2x on my Dodge Durango. I couldn't be happier. Thanks! read more

Great place to get a great deal! I traded in my older car for a newer jeep it was a hassle free process! The sales personal are very friendly and the service department is very helpful! read more

No sense of customer service. Went in a couple of years back to sell back a Jeep. Was offered $2500 declined and sold it for $4400 to an independent dealer about a month later. When they called to follow up I told them I sold it. However about once a week I get junk mail saying they want to buy my Jeep. "Could be worth $10,000". I've called four or five times to explain I don't have the Jeep and ask to get off their list. They're relatively nice and say OK, but the mailings never stop. They come in plain white envelopes with no markings now. That way you have to open them because you have no clue who it's from. What you expect from spammers. The contact is typically listed as John Fournier but I'm not sure if it's a real person. He's never available and has no voicemail to leave a message. To me this is all poor customer service so I wanted to warn everybody. read more

This dealership makes a habit of making racist and condescending remarks about people with disabilities. Heaven help anyone that may be a potential customer that has even something so small as a learning disability they will call you a "retard". Or if you have a lazy eye they will ridicule you. Horrible customer service and even worse people skills. DO NOT BUY YOUR CAR FROM HERE. This customer service was not from a salesman however from the owner and the general manager themselves. A disgrace of a business. read more

I have never had such an unprofessional and insulting experience as when I stopped at Milford Chrysler to inquire aboiut the asking price of a car.! I am a local businesman for over 4 decades and would never talk to a customer the way in which I was by them today. So my mistake was stopping there ,and I will never do so again , but the insulting fast- talking salesman and his dealership made a bigger mistake and they loose. My advice...stay well clear of Milford Chrysler..thier prior reputation speaks for itslef! (1 star rating only becuase Yelp won't allow none) read more

Do not bring your car here! I made the mistake twice! There was a recall on my Dodge Grand Caravan. They claimed they did not have the part but to just continue as usual shouldn't be a problem. While waiting I was driving with my children when the switch recall burst into flames and I was forced off the road into a stone wall causing damage to the car. Eventually Dodge had to buy back my vehicle from me and Dodge did a respectable job with that. I purchased a brand new 2017 journey and had 10,000 and change miles on it while driving once again with my children at 50 mph. The car suddenly had steering issues almost like a switch went off when trying to slow down the brakes would not work completely. This time I was able to not make impact and safely get car to side of road. The car was bought to Milford Chrysler giving them a second chance I should have known better. After having it towed there in fear of driving it even though after restarting it it seemed to be working once again. (Seems electrical of sorts) I explained to service secretary the issues. The next day was told the issues were being addressed then was told they could not find issue. They were going to contact Chrysler to see if they could assist in the resolution. I left my work keys in my car and my husband said he would go retrieve them from my car at dealership. He arrives to find one of the employees loading our car with his one year old baby and his personal belongings taking it home for the night. He then explains his car had broken down and he was going to take it home to help diagnose issue. My husband went in to speak with manager and to tell them the car was unsafe and it could possibly happen to him with his child in the car. The next morning Chris Service manager called and stated they did not even know what the issues were with the car????????? What??? I was told earlier you could not find any issue and they told me you were contacting Chrysler for help? What is the true story Chris??? Or is it we caught you guys doing shady stuff with my personal vehicle. Do not bring your car to this dealership they are beyond shady and it is very poorly run. After we called General manager they decided they could not find an issue with the car and it needed to be picked up. Just get rid of the problem I guess. Be aware they let employees drive around their children in your personal car under your insurance. They even allow it to be taken home overnight. BE AWARE!!! read more

I got a 2015 Dodge Charger One year ago Andrew was my sales guy he was great till this day he says hello

If you want to buy a car, DONT buy it here. They will give u 10 free oil changes but each time you go for an oil change, they'll find 300$ worth of problems that needs to be fixed. Horrible horrible HORRIBLE!!! GO SOMEWHERE ELSE!! read more

I had my windshield replaced here and it now sounds like a drive a convertible. I had them do a State Inspection and they failed me for my rear brakes, they said there was 1/32 left on them. The car only has 50,000 miles on it and I had the rear brakes done 9 months earlier. I asked him to look at the brakes, to see if maybe there was a problem because they did them 9 months ago, he told me if I pay $411 to have them replaced he would look to see if there was a problem but only if I paid to have the brakes replaced. I took my Jeep to another mechanic and he showed me that there was 3/4 of life left on them and they did not need to be replaced at all. I was lied to and they failed me on state inspection which I paid $22 for! Crooks!!! read more

I can't believe what happened to my 96 year old friend. During Memorial Day weekend my friend needed to buy a used car. The car was advertised in the $11,000 area. The salesman came back from the manager's office all flustered and notified my friend there was a mistake on the price. They upped the price $2,000 more. She doesn't like confrontations and moved forward on the purchase. She forgot to mentioned that she served world War II as a nurse. If anything, for anybody, the price should have not changed. That was false advertising or they took advantage of her. She doesn't even like the car. She ended up going to Nissan and traded it in for a more suitable car for her. She lost money because the Nissan car is a much older car so she didn't have to spend anymore. I really was furious of what happened to her. That manager should be fired. I've gone to them a year and half ago. They quoted me $407 a month for a lease. I ended up going to Franklin dealership in Sussex and my lease came out to be $339.40 a month with a free hitch and 3 extra months. read more

My husband and I just purchased our 3rd truck from them. I will never purchase a vehicle from anyone other than them. From the first time we walked in there, they have serviced us in a way that we have not experienced from a dealership. The sales staff and service staff are always extremely friendly and helpful. We have always gotten fair pricing for our vehicles and excellent service. Highly recommend them !! read more

The instrument cluster went completely out. Milford Chrysler said they needed to run a diagnostic that I would have to pay for and they can usually find the problem in 1 hour. I agreed. The hour wasn't enough. They wanted to run a full diagnostic because they couldn't find the exact problem but found several computer codes. After another 3 hours they said the computer fried the instrument cluster and it needed to be replaced. In order for them to order the part, they demanded a deposit because the part would have to go to an outside vendor for the vin number and mileage to be burned into it, and told the part should arrive in a week and they were sorry for the inconvenience. Nice so far, another week goes by and still no part. Milford Chrysler demanded a deposit on a part that was not in stock and could not ship. The dealership will not authorize a rental due to the parts delay but offered a"discount" at $30.00 a day that I would have to pay for. When they realized I wasn't the naive woman they thought I was and began making things difficult for them, instead of trying to accommodate me for the money I paid and the time without my vehicle, the parts manager Casey yelled at me for 5 minutes telling me "I'm done with you, come pick up your car, get it off my lot, we are not finishing the repairs and will refund you a portion of your money!" Ummm, I don't think so, bud. Let's see what my lawyer says about that! How does a dealership treat a customer like that when they have been without their only vehicle for 16 days. Casey, you need some sensitivity training, to say the least!!!!! read more

never again!! i was totally ignored by all the sales staff!!!! to busy on their phones or talking to each other!!! i sat in a red charger closed the door hard!! and nothing moved to the jeep outside the sales manager office!!! and he never looked up!!! i have over an 800 credit score and almost out of my lease !!! take my business out of town to another dealer!! at least the service dept took care of me!!! read more

I've dealt with Milford for 20 years & have bought 10 or 11 new vehicles from them. That's around 3-4 hundred thousand dollars total.With that kind of patronage, you would think they would treat me fairly. A few weeks ago I had a front end lined up. The steering wheel was crooked so they did it a second time. It still wasn't right, the car pulled & the inside was covered in grease. I complained to the service writer & he said he would tell the manager. I never heard from the manager so I called the dealership & asked to speak w/ the service writer. I was told they were all busy & would have to call me back. I never got that call. I then called & asked to speak w/ Casey the manager. I'm still waiting for that call. I took the car to a reputable front end shop who lined it up again & gave me a computer print out that showed how far out of alignment the car was after Milford lined it up. It cost me a hundred dollars. Milford won't return my calls so I went on their Facebook page & gave them a negative review. Now, they have blocked me from their page, so, I will go on Facebook, yelp, you tube, call the B.B.B. & file a complaint with the state Attorney General about how Milford Chrysler cheats their customers. Whatever you do, don't deal with these people. They are dishonest & won't stand behind their work read more

I stopped doing business at Milford Chrysler about 6 years ago when my new Suzuki I purchased there was brought in for regular maintenance to maintain the extended 200,000 warrantee and I would be talked into spending (at the last straw) over $600 on a NEW CAR because otherwise I was threatened that my extended warrantee would be voided. Wasn't bad enough the oil changes were double the cost of any local guy! Anyway, walked away 6 yrs ago after quite a row and dumping tons of money into "maintenance" on a car that was less than a year old! Well we finally went in to have our recall on the passenger airbag seat sensor replaced today. RECALL=FREE! So fine. Well, wasn't my husband surprised when he got a $400 bill! They replaced 3 tire pressure sensors and an O2 sensor etc that WAS NEVER AUTHORIZED! He refused to pay for it as he NEVER authorized the work! SO, he had to sit there for another length of time as they took the car BACK in to remove all the parts back OUT of the car. And as he was making his stink and sat back down to wait, he heard from others in the waiting room that they had the same thing happen to them! I understand they try to upsell work, that is the service writers job, but you say hey, you need this too, do you want that done today, do you want to make an appointment for another time, etc. To go ahead and do it and then try to force payment or bully the consumer after the fact is deplorable! This is not the 1st time for US and now even after 6 yrs I see nothing has changed! Imagine trying to find a way to force $400 out of someone never thinking we would call your bluff and make you remove the parts rather than pay you for it! I called Suzuki Corporate to file a formal complaint. Now, while in the past I had had good deals on other vehicles at Milford Chrysler (this was my 2nd car from them), we got HOSED on the deal on that Suzuki (though we love the car) AND the Service department is shady at best. NEVER NEVER AGAIN will I set foot in that place. I'll go to Sussex Honda before I ever go to that place. Shame that we cannot trust the local folks! I'm all about supporting local business too! TSK TSK! read more