Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

CHICAGO CLOCK has been throughout the life of my long love affair & history with grandfather…read moreclocks, which began in 1980, the source for the maintenance & care of all my treasured clocks.

You will not find a more honest place to deal with! Andy and his team really helped me with the…read moresale of a high end watch. Their businees model is based on open and clear communication every step of the way. Their knowlege of repair as well as the resale market was outstanding and really helped "an outsider" feel part of the process, as well as educate me along the way. Not one to throw around reviews, but they earned it. Highly reccomend!

I was very sorry to see this shop leave Elmwood Park. The pieces are unique and beautiful. Very…read morefair prices !

Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced…read moremy Ebel battery & cleaned it!

I brought in my watch because I had dropped it and the back popped off. I looked up some youtube…read morevideos and couldn't get it back on myself, so I brought it to the watch doctor. He reattached it for me in a few seconds. He refused to charge me as well. This is the second time I've come in for help with my watches and I will always recommend this place. Thank you, watch doctor!

Came in here to get a watch pin and tube/collar to reconnect the links on my watch. It was $37…read moreafter tax. It only took ~10 minutes. It was a reasonable price so I didn't have to deal with it. The gentleman running the store was friendly. It's a small shop that has some Citizen and Bulolva watches on display. I think I saw a Tudor in the case, but their main focus is repair.

went to 3 jewelry stores with no luck on adjusting an odd pin system on an old watch. Came here,…read morewith almost no hope left, and they got it done in under 5 minutes for a great price!!!

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

I met Allison here when I needed my wedding ring appraised. The service was great. they were fast…read moreand efficient and I got what I needed. nothing like one day service!

I had several quartz watches that needed new batteries and decided to give Stones Jewrelry a try…read more Their pricing, service, and staff were all remarkable and all of my timepieces were returned to me quickly. I would highly recommend them!

I've purchased an engagement ring, wedding band, and a Cartier watch from Merry Richards Jewelers,…read moreand I can confidently say this is a top-tier jeweler. Richard is someone I've known for decades through a close family friend, and I completely trust him. My first purchase, a platinum engagement ring, was the largest I had ever made, and he made the entire process feel calm, straightforward, and easy. I shared what I was looking for and gave him the freedom to guide the decision, and the result exceeded expectations. His son Scott is equally great, and everything they deliver comes with GIA certifications, including QR-linked documentation, which makes the experience feel transparent and professional from start to finish. Richard is personable, has a magnetic sense of humor, and isn't afraid to tell you when something isn't worth it, which is rare in this industry. If you spend any time researching high-end jewelry, you quickly realize how much of the pricing at big brands is driven by name recognition, even though grading standards are consistent across the board because of GIA grading. Richard does an excellent job helping you understand what you're actually getting and how it compares, so you can make a confident, informed decision. We also had a custom wedding band made, inspired by a design from another noteworthy jeweler in London. The final product was excellent, the craftsmanship was strong, and the pricing felt very fair compared to larger retail brands. More recently, I purchased a Cartier watch for my wife, and the experience was just as smooth. It arrived quickly, exactly as specified, and any questions I had were answered promptly. Richard and Scott are consistently responsive and stand behind their work. He has also appraised jewelry for my family members, and those experiences were equally honest and direct. The jewelry business doesn't always have the best reputation, but this is a place you can trust completely. I'll continue to go back, and I would highly recommend Merry Richards.

The staff's expertise and honesty made purchasing such valuable jewelry feel easy and completely…read morestress-free. A truly comfortable experience--highly recommended.

The Swiss Watchmaker Jean Claude was the best. I was fortunate enough to have known him…read moreprofessionally for years having brought him several pieces to work on. One vintage piece that I had just brought him earlier this year that I wanted to keep close to a well worn used and not a complete refubishment turned out nicely. I was especially excited for this piece because it was rather difficult for me to explain what I wanted but Jean Claude came through again. One visit he was kind enough to show me some watches that he was working on which only further proved how many people trusted him. He will be missed. He not only provided great work but was a nice person as well. Finding someone to do what he did will not be easy.

Jean Claude worked on my Omega bumper watch, my Glasutte and a Tiffany watch and did very good work…read moreon all of them. Highly recommend.