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    Dakota Watch Company

    3.9 (26 reviews)
    Open 11:00 am - 7:00 pm

    Services - Dakota Watch Company

    Watch cleaning

    Watch part repair

    Watch part replacement

    1 More Service

    Watch seal testing

    Dakota Watch Company Photos

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    Recommended Reviews - Dakota Watch Company

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    2 months ago

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    Dakota Watch Company S.

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    11 months ago

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    10 months ago

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    1 year ago

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    Dakota Watch Company S.

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    1 year ago

    Amazing service by Harry, the manager at this location. He works tirelessly and to customer satisfaction.

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    Dakota Watch Company S.

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    2 years ago

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    2 years ago

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    1 year ago

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    Dakota Watch Company S.

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    3 years ago

    I bring all my watches here with any problems and they fix it right up. Super professional and accommodating.

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    Dakota Watch Company S.

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    Dakota Watch Company S.

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    3 years ago

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    2 years ago

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    Dakota Watch Company S.

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    4 years ago

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    3 years ago

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    3 years ago

    Exilnent service by Harry Barnes in fox valley mall Aurora IL replaced the battery of Rado watch plus two years warranty.

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    Dakota Watch Company S.

    Thank you Singh for taking the time to leave us a great review!

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    4 years ago

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    4 years ago

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    Dakota Watch Company S.

    Ahsan thank you for the great review!

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    9 years ago

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    5 years ago

    Needed a fix on my watch and the young man was very helpful friendly! Awesome experience!

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    10 years ago

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    6 years ago

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    16 years ago

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    12 years ago

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    Ask the Community - Dakota Watch Company

    Hi, I need a new watch face, for my ladies southwestern style watch. I was wondering if you sell them at your kiosk? Thanks.

    Sue, thank you for reaching out to us. Our Dakota locations would be happy to provide you with repair options for your watch repair.

    How much is watch battery replacement?

    Ivana, thank you for reaching out to us. The price of a battery replacement at our store locations range in price from $13.95-$29.95. Any watch brand that does appear on our FINE GRADE list must be serviced by a certified associate only.

    Don’t See Your Question? Ask Away!

    Review Highlights - Dakota Watch Company

    Harry is very knowledgeable about watches, I had a ceramic face watch that he handled with the utmost care.

    Mentioned in 7 reviews

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    Fox Valley Watch & Jewelry Repair

    Fox Valley Watch & Jewelry Repair

    2.1
    (41 reviews)

    I took my boyfriends fossil hybrid watch to this location in the mall. Needed the crystal fixed,…read morethan came to decide the battery too. They sent out the watch for an estimate on the crystal, a few days later I got a call from an associate with the price, I said I'd have to think about it and they said no rush. Than the District Manager Faisal, called, he was very kind and helpful, he explained ed the reason the price was more than I'd expected was because it was a crystal from fossil. He knocked down the price of both the crystal and the battery for me. It is a very good quality crystal and looks alot better than the crystal my boyfriend had replaced previously. The fact that he took his time to talk with me on a few different occasions and explained where they got the products from and where my watch was located was very reassuring, not to mention the fact that the initial repair was quick. They have good services and good products. I would recommend them.

    It's too bad that there isn't a ZERO Star rating above. We took a bracelet in for repair that my…read morewife received as a gift. I should have known better than to leave it at this shop because the only employee there at the time was asleep in a chair for anyone passing by in the mall to see. After waking him up I explained what we wanted done and asked for an estimated cost and day that we could pick it up. His reply on the pickup date was the following Monday. The reply on cost was "he may not charge you anything or it could be $10-$20." We asked for it t be done earlier if at all possible as we had a trip planned. I called on the due date to see if it was ready. At that time I was told that the repair would not be for another 3 days and that one of the 4 stones was missing. I disputed that claim as the bracelet had 4 stones when we left it. They told me that Mr. Sleepy took a picture of the bracelet and sent it to me. There was no time stamp on the photo proving his claim. I KNOW for a fact that the bracelet had 4 stones in it when we left it. This experience has been the most unprofessional and worst experience I have ever had.

    Dakota Watch Company - watches - Updated June 2026

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