I've been a customer of Miller's close to 15 years and became a regular about a year after I began to do rideshare. I would bug Eric constantly with any questions regarding car maintenance and he would always answer them no matter how dumb I may have looked to ask the oddest questions and a business relationship was sparked. The years have passed. Wendy has sold the shop and Eric is no longer there but I could not be happier with the new owner. A couple of years ago, prices for regular maintenance begin to SKYROCKET to the point where it made no sense for me to do my regular maintenance at the shop any more. I was a little frustrated because Miller's didn't just feel like MY MECHANIC but MY FRIEND until the prices begin to feel like I was being taken advantage of or that my business wasn't appreciated any more. I'm a rideshare driver and I was getting 8-10 oil changes a year at the shop. It didn't make sense for me to give Wendy my business any more for regular maintenance. I understood the philosophy. I was "just an oil change" and really more of a hassle for a shop but what the old shop manager maybe failed to understand was that it wasn't just a car he was maintaining: the shop was maintaining the ease and comfort I had giving my hard earned money to them. The new shop owner, DERRICK has given the shop a 180 degree TURN!!! I LOOK FORWARD to getting my maintenance done and I have watched the results pay for themselves. I drive a 2020 Toyota Corolla Hybrid and when I account for the cost of gas, tire wear, oil, oil filter, air filter, cabin filter, and HYBRID BATTERY MAINTENANCE my car costs me about $0.12 a mile to operate. Since I've returned to regular maintenance at Miller's I've put over 20,000 miles on my car and have seen my MPG climb 3.5-4 MPG which has saved me nearly $140/month!!!! I will save nearly $1700 (if gas prices remain the same) after one year by returning to Miller's for my service. It's money in the bank in a time when it's hard to keep money in the bank but most importantly Derrick has rekindled a business friendship I can depend on and HIGHLY RECCOMMEND. I can't thank Derrick enough for the work he's put in to keep me a customer and writing this review is the least I can do for ALL of his EFFORTS!!! read more

Took my 73 pick up in for some brake work and they were awesome. The completed the work in a timely manner and explained what was done and what needed to be done to my vehicle. read more

This was our shop for many years. Honest and detailed. Wendy the owner would give us rides home and Erik was the best customer service person ever. Now with a new owner Ive taken my cars in three times and each time I get chastised by the new owner. If I ask for advice I'm talked to like a child and told they don't fix any specially cars. That's fine, just don't yell and act like you don't care about your clients. There are many options for a good mechanic in Fullerton. These guys won't be around for ver long. read more

Called the night prior, and arranged for the wife's car, 0830 drop-off, for a normal service and a vehicle check, next day. Derek agreed. I forgot the next morning, but called 09:30 AM, Derek agreed and I brought the car right over. At the drop off, described the wife's description of steering issues and the hot/cold knob temperature problem. Derek agreed to have it looked at. Received a phone call and Derek said both the engine and car air filters were dirty and should be changed. He told me that they had rotated the tires and was going to take the car out for a ride to check the steering. He called again and said that the car was fine but thought that the problem with the steering was the tires. He pointed out that the tires were eleven years old and he thought that they were internally starting to separate, and that it was probably time to get new tires. I agreed and returned to pay off the bill and picked up the car so I could take it to a tire store. Extremely happy with the service and consul on the condition of my vehicle. read more

Yes i recomend this place they have the best prices and advices about our cars Derick is so friendly and professional

Very reasonable, honest, takes care of customers. This is what a neighborhood mechanic should be. The owner himself gave me a ride to & from my house. They fixed my car and no problems. I will definitely return. read more

This morning my car was stalling middle of the road and engine was shaking. I went ahead and visited Millers Automotive and was welcomed by Derrick! He offered me to give me a ride back home while they were servicing my car, which was amazing customer service!!! Gave me a call later and told me my car was ready to go. I was expecting to drop $500 or more. When Derrick handed me the invoice it was only $80! This establishment has gained my trust and I will service my car in the future. Thank you again!!! read more

Very competent and reasonable. Took care of my problems quickly and customer service is best in industry. I highly recommend these folks. I'm very happy to have a permanent auto service partner! read more

Bad service very disrespectful came here with a small problem now my motors bad please don't come here

What could improve? In short; The ownership. Ever since Wendy sold to that brash, self-righteous, know-it-all Derrick; everything declined. Customer service, quality of service, accountability for services rendered...When a shop has a car for over a month to the tune of 3k, and the car is returned with different / new problems, AND the ownership refuses to accept responsibility; OR EVEN FINISH THE WORK (he washed his hands of us-said they wouldn't work on it anymore) and yells at you as if you were the one trying to pull a fast one-then you find a new mechanic. Coincidentally; you then proceed to tell everyone you know, post some detailed reviews, get the work done correctly someplace else that treated me like a decent PAYING CUSTOMER, and life goes on, better than before without the poisonous and disastrous auto mechanic experience you were just subjected to. NOTE: they make give at least 1 star BELIEVE ME IT IS 0 STARS read more

Unfortunately the service has gone downhill since the owner, Wendy, sold the shop. They told me it was time to replace a timing chain in my car based on just looking at the mileage since it was at about 100k miles. But those chains can last 2-300k with regular maintenance. The mechanic at my work checked my car and verified that the timing chain is fine. The new owner told me a bunch of stuff about the prices being a lot cheaper now that he's running the place, but I kept my old receipts and numbers don't lie. It's more expensive now. The labor rate is also more expensive. I don't expect a mechanic to be cheap or affordable, but I do expect to be able to trust them. I just flat out don't trust this place anymore which is a shame because my family was loyal to Millers for decades. Most of their previous mechanics appear to have left as well. read more

Never had a problem with them. Even once the new owner took over. We have taken 3 different cars and no problems. Always communicate what the problem is and with updates. Very nice and helpful read more

I was a long term customer with Miller's under prior ownership. I recently had my Mazda serviced by Miller's and found the new owner, Derrick, to be personable and professional. Service to my vehicle was quick and price was reasonable. Providing transportation (from Miller's to my home and later return) was a plus. Some change is inevitable with new ownership but I have no complaints and hope that the excellent service I've always received from Miller's continues. read more

Never, ever in my life have I received such incredible customer service (in any industry!) than with Miller's. Since my 2017 Jeep Cherokee is pretty new-ish, I haven't had to deal with a mechanic for many years, and was absolutely flustered when it stopped working. I had to go off of my best friend's recommendation for something trustworthy and near home/work, and I couldn't be more pleased. I called Miller's less than an hour before closing and asked Eric if I could tow it in, and without hesitating, he said yes. He was kind, professional, and accommodating. When he called me the next day to inform me of what was going on (and this is the most important part...) he actually broke it down in words this clueless gal could comprehend. I feel that too often specialized industries throw large phrases at us in an attempt to get away with a heftier price tag, but Eric made sure I understood everything he was saying. I've never gotten so much detail before!! I wrote down my notes, did my research, and found that he was right on track with the diagnosis and the price quoted was beyond fair. Communication was so seamless throughout the week that my Jeep was under his care. I never felt like I was bothering him by checking up, and even when I needed to stop by to grab something I had left in my car, he greeted me by first name and with a smile. Eric actually found a better solution to the problem that saved me money, and oddly enough, meant less payment for him. But apparently, a happy customer was more important to him. It was the epitome of 'integrity', and I just can't thank him enough. Eric, if you're reading this, you've got a customer for life. read more

Miller's Automotive is our go to place for honest, very reasonable price auto repairs. I have a 1990 Ford Truck that they repair and keep maintained. I can always depend on Wendy and Eric the shop managers ! read more

I took my truck in for an oil change and one of their mechanics, Greg, noticed a leak in my power steering reservoir. My extended warranty was about to expire so if Greg hadn't noticed it, it would have cost me a lot to get it fixed. Very happy with their service. read more

derrick and the team at millers were literally a lifesaver! had a lil accident at 4p on a friday and they were able to get me a loner for the weekend so i could still get to and from work over the weekend. super nice team and will definitely be returning for my car maintenances! read more

Had an engine lite on.. They ran diagnostics and found that it was a warning on Cadillac converter that most of the time resetting the warning light was enough. That if the light came back on to bring it back in for another look. I believe that some auto repair businesses would have taken advantage of the situation and even perhaps found other issues. They sent me on my way without charge and didn't find anything wrong. They even added air to my tires. I have to say the building also looked well managed and clean very professional compare to other mechanics I've used in the past. read more

I love bringing my car in here whenever any work is due. They are straight to the point and transparent with costs and time frame of when things need to be taken care of. Eric is always very kind and helpful. I would recommend this place to anyone who needs an oil change, transmission work.... anything auto related! read more

I just had the pleasure of doing business with them. I am recently widowed with a 16 yr old this was a tough year but they fixed my daughter's car, we're honest,priced right, I am a forever loyal customer now. I don't have to look for an honest mechanic any longer! Thanks a bunch! read more

Miller's Automotive - Auto Repair Near Me - Fullerton, California

We have been taking our trucks here for the past 10 years end Eric has always been great with helping us out.

Brought my wife's Honda in on Tuesday morning (7/2) because the "check engine" light was on. Even though they were one mechanic short because of the holiday, Miller's repaired the car in record time end returned the car the following morning, after a car wash!! Thanks for the hard work! Roy read more

I can truly say that I have never been more impressed by an automotive shop. Wendy and Eric are both friendly, professional, and best of all, knowledgeable. My car was fixed right the first time, and at a very fair price. Eric explained what was corrected, as well as recommendations for the future, in an easy to understand way. I would happily recommend Miller's to anyone looking for a top-notch, honest mechanic, and I know that I will be back for any future automotive needs. read more

All the reviews say this place is good but if you read them they are all the same format and style. C'mon Miller's you gotta be more creative when you write your fake reviews and mix it up a bit. Anyway I wish I could say I was greeted with a beverage on the 90 degree day but after telling the receptionist I was going next door for a Coke all I got when he looked up was "ok." Charged me $45 to inspect my brakes and then told it would be $834! for complete replacement of front and rear rotors and pads. At those prices I'll pass. Miller's you can do better then that. My advice to anyone reading is to shop around and do your homework. read more

Miller's Automotive - Front of the shop - Auto Repair Near Me - Fullerton, California

My family has been a customer of Miller's over the years, and we have always received honest, reliable and professional service from them. My recent visit was no exception. I dealt exclusively with Eric who was responsive and helpful, offering a loaner car when the repairs took an extra day to complete. If you want the job done right, with REAL parts installed by REAL technicians, then I heartily recommend taking your vehicle to Miller's. Yes, you will pay more than you would at many other places, but there is a reason for that. If you have a car that's worth spending the money on, then it's worth spending extra to get it done right at a place like Miller's .... read more

DISCLAIMER: While the following MAY be factual, this comment is only my opinion and does not include a false statement.In my opinion this place does the old bait and switch. They lure you in with their smile and then charge you upfront for an inspection, where i might add you can get free at other locations,they try and sugar coat it and tell you that " the inspection cost will apply to the cost of any repair" . Bait and switch..... I took my truck here because I heard a lot of good things, but I left feeling like I was forced to stay because of the upfront fee's. Get this the owner of the place calls me complaining about my negative review about her shop... Obviously this banshee doesnt understand that yelp provides a forum where a consumer can say w/e they fell like because its OUR opinion. Dont EVER go here.. unless u like being threaten by the owner... read more

I'm generally the type of guy that works on his on his cars, likes grime underneath his nails, and maybe some grease in the hair. But fortunately I came across Millers - upon entrance to their shop (which is very conveniently located in North Orange County) I was pleasantly greeted by their staff, offered a refreshing beverage and was quickly presented with the work order and within two shakes of a tail feather I was on my way. Thanks Millers Automotive! I'll be coming back! read more

This is the only place I will trust with my car. There's nothing shady about this place and they are extremely polite. It's worth it to me to bring my car here even though I've moved a little farther away and still have peace of mind. My family has been bringing all of our cars here for many years. I would highly recommend bringing your car here read more

We have trusted our vehicles with Miller's Automotive for well over a decade. There is nothing worse than playing mechanic roulette. Non of that guessing game with Miller's Automotive. It's repaired correctly, on time and at a fair price. read more

I drive a 65 mustang and I needed to get my distributer replaced . First took the car to Pepboys and had a disasterous experience, from multiple visits to even body damage to the car (will write my review on them when I see if they own up to their mistakes or give me the run around). The next day, I had Miller's Automotive take a look at my car and see if they could fix the engine issues that pepboys said were "normal". I picked up my car today and it is a joy to drive again. I will definitly return to Millers for any auto repairs I need in the future. They gave me a good price for excellent work done. Joel Saluta read more

Wendy has one of the best teams of employees I've had the pleasure to do business with. Eric I can't say enough about you sir. You have helped me out over the phone more times than I can count on everything and anything you can think of as far as vehicles go. And the mechanics out there barking their knuckles on engine blocks thank you for your quality of work!! You know as is with any service offered you can always shop around and get better deals and wonder if it is a better deal you're getting but for my money and my experience with Millers, I'll say this. They may not be the cheapest for the service you're looking for at that time but the quality of the parts and the skills to install them properly are worth that and in my years of dealing with them as a customer and it's close to 30 years I have never had to take a vehicle back to them for for work that they have done on it. You guys are great at what you do. If more companies ran like you there be a lot of great companies!! read more

My first time visit. Something simple and routine....Just an oil change. But, I was taken without an appointment. And, on my way in just a little over an hour..... Nice to find a shop here locally in Fullerton that is just as good as any Jiffy Lube or comparable for a quick oil change! read more

A great place to take your car! I have an older car and I am a woman. Some places have taken advantage but not here. Not only do they know what they are doing and professional but they treat everyone with respect. They not only explain things but fix it at a very reasonable price compared to their competitors. They have clients from all walks of life and everyone seems happy. I am happy with their work and very grateful. read more

Super thankful for an honest shop like Miller's! Came here after having received news from another shop that my car would need $2,000 in maintenance. After dropping my car off for what was anticipated to be an entire day's worth of work, I received a call a few hours later stating that they completed an inspection and no maintenance was needed at this time or anytime soon. They simply had to dust off a few parts and everything was good to go. They could have very much taken advantage of the situation and charged me for all of the things I relayed to them that were problematic (per the other shop), but they are honest and reliable. Not to mention the staff, Eric and Wendy, are incredibly respectful and efficient. I have been here a few times and each time I am always more than satisfied with the services provided. No more trying out other shops for me, they have earned my trust and respect and I will definitely be coming back for all of my car's needs! read more

When something breaks on my car, it's comforting and needed to have a place where dependability and expertise are as important to the mechanics and shop staff as these principles are to customers like you and I. Miller's Automotive does that for it's customers. Their attention to detail and their level of professionalism and quality are unsurpassed. I have always been blessed to be affiliated with them, as time after time, they have not only met, but far surpassed my expectations. They have time and time again jumped through hoops to get things done for me. I only wish that every company had as much professional attention to detail and care for customer service as Miller's Automotive. read more

Hands down Miller's is the very best auto repair shop on the planet. Their integrity, friendliness and expert service is stellar. I have been coming there now for about 15 years for all of our family vehicles as well as our work trucks and would never think of going to any other shop. I have referred them to family and friends and the comments I always hear back are about their honestly and professionalism. Love that they have been in business for like 40 years. Took my 14 year old Dodge Durango there today and they were happy to give me a loaner car even for the 5 hours it took to do the service. Don't pass this North Orange County Gem up, you will be glad you took my advice. Eric, Wendy and the staff kudos to you for having a first class operation!! read more

The Staff was very professional. The price for repair was reasonable. great service, saved me a bunch of money. They found a way to do the job cheaper. read more

Eric and Wendy from Millers Automotive have been my "go to" people for several years. They are very kind and professional. I trust what they say! The work they have done on my cars has been excellent. I'm glad to have mechanics I can trust in my life! read more

Wow. I'm impressed. We moved into the area two and a half years ago. I hate finding a new auto shop, so I've driven down to a place I trust in San Juan Capistrano when I've needed anything done. Last week our air conditioning broke and I needed it fixed for a trip ASAP. I found the reviews on here and decided to give Miller a try. I'm so glad I did! I was pleasantly surprised during the entire experience. I was treated with respect, was given a good price that was even less than I anticipated, and got my car back the same day with air conditioning as good as new. They also washed my car and replaced my worn out windshield wiper blades as an added bonus. It was such a surprisingly pleasant experience. I will definitely be back. read more

The best most honest customer service I've dealt with! I'm definitely coming back to service my cars here. Not only did they keep me updated on my car, but they made sure I was completely aware of what needed to be done. Eric the shop manager proved that honesty still exists in this cruel greedy world. They're not just there to make the money, but to really help their customers! That's exactly how they made me feel and I am completely satisfied with my services! If you need your car fixed or have questions, I recommend Miller's 100%!!! read more