This was my first time using Oil Works. I brought my Corolla in for inspection. The…read moreSupervisor/Manager was fast and extremely personable. I was having a hard day; it must have been evident on my face. My interaction with him was exactly what I needed. He asked if I was Ok and I asked him the same question. He said that they were pushing through some recent company changes. "Everything happens for a reason", I said. Something that I needed to hear in that moment myself. Great customer service and fast/efficient work! You can't ask for more. Give them a shout! They are worth the shot, you won't be disappointed!

Told me skid plate needed to be taken off - $10 charge - in order to reach Oil Filter. FALSE!!!!…read more And I asked them to take this charge off, but totally unnecessary to take it off AND they didn't even try to put it back on correctly. They jammed it on out of place so one screw could not be tightened - BUT they just left it that way. I had to take it off, start over and do it correctly when I got home. WTYF. WILDLY INCOMPETENT! Never returning. Terrible approach. What the hell did they think was okay about taking off part of the truck for NO REASON and then not putting it back correctly. I get the constant upsell BS, but this is way worse. Never returning.

They made a great first impression. Everyone at Take 5 Oil Change was professional, courteous, and…read morereally informative. They did not just suggest services, they actually walked me through what they were doing, what I was seeing, and even what I was hearing. The whole experience felt very interactive and customer-focused. I have three vehicles, and one belongs to my son, who is a brand-new driver. This would honestly be such a valuable experience for a new driver to better understand what is needed and why. I never felt pressured into extra services at all. Everything was explained clearly, and the team was transparent throughout the process. The service was timely, the atmosphere was great, and the pricing was comparable to other oil changes I've had. I also needed a coolant flush and was able to use a coupon, which was a nice bonus. Overall, I'm very happy with the service and will definitely be bringing my other vehicles here too. Shoutout to Miss Whitney, Tyreek, Trevor, and the rest of the team working today. Great communication and a great experience overall.

I stopped by the location on Lake Creek Pkwy and 183 in Austin. I'm an Uber driver and needed an…read moreoil change before the start of SXSW. Besides my second marriage this was the biggest mistake of my life. I drive a 2023 KIA Soul and the tech put the wrong oil in my car. This wasn't discovered right away. Leaving Take 5 my car made a noise and died, just stopped running. My son helped me get it home and for 36 days it did not run. It would start, make a noise and die. After replacing parts, because I thought it was other things, a battery, a sensor. My neighbor who is a mechanic at UT made the wrong oil discovery. He changed my oil and it has ran perfectly. Take 5 took responsibility, they even have the tech on video putting the wrong oil in my car. Jaylen at the location told me the store would send a refund check for the oil change and claims would handle the rest. It is May 18. I have never received a check for the refund. I have sent receipts and proof of missed wages, everything they have asked for. Brandon in claims said he was assigned to help Dee in claims and it should be resolved in about a week. That was three weeks ago. Today Dee said she sent it to investigations and it will be at least five more days until they look at it. I missed 36 days of work. For 36 days I couldn't pay bills. I'm slowly catching up. I've been lied to and ignored and pushed to the next person on the ladder. I didn't want to make a post or a bad review but I feel like I have no other choice. Communication is all I want and I'm not getting it. Do better Take 5. This is just the beginning.

NO VENGAN A ESTE SITIO!!…read more Cobran más caro los servicios y te cobran extras por todo! Ladrones!

DO NOT COME HERE. I came here to get and oil change on 2/22…read moreand after I left my Subaru immediately started juddering and making noise underneath the car. I went back the next day and they only checked the engine area and not under my car and told me it's probably because of the gas I use (idiotic and for a mechanic to blatantly lie knowing I don't know much about cars is disgusting.) I had repairsmith come and look today and discovered that this place had drained my transmission. They were not supposed to touch anything that did not have to do with an oil change. I've attached a picture of proof that they touched the transmission

There is nowhere else you should go for an oil change. They literally can't increase their service…read morebecause it is STELLAR -and fast as light speed.

In & out in 20min, DAN did a great job, super polite, very helpful, explained everything I needed…read moreto know, then topped off my windshield fluid, to boot.

Quick and easy service for walk-ins on a weekday! Great hours and quality work. I dropped by on a…read moreTuesday morning right when they opened for an emissions test for my car (no appts. made for these). I was in and out in 30 mins.! No frills, no upselling, just decently good and quick service. I will definitely return for other car maintenance.

Just FYI, this place puts oil change stickers in your car like this one in the image in your car…read more This is gonna be such a pain to take off! :((((( Don't skimp on this, this is the worst!

I go out of my way to the other side of town to get my oil changed here. The workers are always…read morevery professional and friendly and work quickly. This has been consistent for the past 12 year (so rare for a business in a growing city like Austin).

Very liable family oriented and very reasonable and not to pricey I recommend to the fullestread more

I usually hate getting my car serviced, as I'm a young woman who doesn't know much about cars and…read moreis always weary of getting swindled. I came in to this Jiffy Lube location for squeaking breaks and was pleasantly surprised by the friendliness and helpfulness of the staff. Eddy showed me the break parts and walked me through what was causing the squeaking in detail. He was honest and let me know I had a bit of time before I needed to get the parts replaced. He even told me "there are no dumb questions" which was super nice and reassuring. He also filled up my tires as a complimentary service. Overall, the staff were super helpful, honest, and friendly. Thank y'all for your amazing customer service!

I am extremely frustrated with the lack of equipment and technical oversight at this franchise…read more Over the last few visits, I've been to two different locations, and at both spots, I was told they didn't have a "working grease gun." For a business that markets itself as a "Lube" specialist, it is unacceptable to be unable to perform a basic chassis lube. It shows a fundamental lack of understanding of vehicle maintenance beyond simply draining oil. If you have a vehicle that requires actual grease points to be serviced--especially older models or heavy-duty trucks--you're better off going to a dedicated mechanic who maintains their tools. Extremely disappointing to see "preventative maintenance" limited only to what can be poured out of a bottle.

I cannot say enough good things about Lamb's Tire & Automotive. I had just driven in from Dallas…read morethe night before and don't live in Austin, so I had no idea where to go or what to expect when my Tesla started making this awful noise--like it was dragging a bunch of empty cans underneath. It was loud, embarrassing, and honestly pretty stressful. But as usual, Austin showed up with that signature Texas charm. They took me in immediately, had someone look at it right away, and fixed the issue in under 10 minutes. No hassle, no upsell, no runaround--just quick, honest help. And the best part? They didn't even charge me. Everyone there was incredibly kind, professional, and genuinely helpful. It's rare to find a place that treats you that well, especially when they could have easily charged for the time. If you're anywhere near Austin and need automotive help, this is the place to go. Fast, honest, and truly customer-focused. I'll absolutely be coming back here any time I'm in town.

I've been using this Lamb's location for routine maintenance on two vehicles and have had very good…read moreservice. Scheduling is easy, they've been prompt completing work and the cost is reasonable especially if you take advantage of their specials. Very nice staff.

Took my car there based on a co-worker referral and yelp reviews. Very pleasant experience. Very…read morefair and honest pricing. Communication was A+++ Car was repaired and now runs smooth as butter. Will be back soon for AC repair. Thank you Mr. Danny!

Danny is very helpful and is honest. It is refreshing to find a competent mechanic. All of our…read morefamily use Luu's automotive for all our vehicle maintenance.