It had been many decades since my mom pierced my ears and lately I've had some difficulty getting…read moresome posts through, so... Kharisma, the manager, was very kind and took the time to pierce the ears again!!

I took my 3 month old to get her ears pierced and Kharisma, the store manager, made the experience…read morewonderful. She was friendly and warm with such a great positive attitude. Kharisma was so amazing. My mom and I both got our ears pierced too in solidarity. Thanks again for a great experience and a gentle hand.

I really like stopping at this store while I am at the West Covina Plaza mall. They have a lot of…read moreanime gear, pop culture collectibles, or alternative fashion and is a fun place to browse. The interior of this store has that classic edgy vibe with dark decor, loud music, and walls full of graphic tees, hoodies, chains, backpacks. Even though it has that dark decor and vibe, they still sell cute anime or Disney accessories. I like their variety of Loungefly backpacks and they are cool to collect and also can be quite expensive. I also browsed their clearance section which contained a lot of T-shirts, anime hoodies, Sanrio merchandise, and goth-inspired accessories like chokers, jewelry, and platform shoes. Service was good. Some employees are friendly and helpful when it comes to finding sizes or locating specific merchandise. However, a lot of times the prices aren't marked so I had to take it to the register to get the value.

It's the best place to get the coolest gifts for the teenager (and teenagers at heart!) in your…read morelife. They always have great sales going on so that helps a lot. What I so appreciate is that they have an option where you can ask the item to be shipped to their store instead of to your home since there is a minimum purchase amount you must meet before availing of free shipping. I don't want to have to spend on shipping but I also don't want to have to blow all my money on things just to get shipping for free. This is a nice compromise. The staff is so helpful, especially Pow. She helped us navigate the store and find what we needed. But then again, getting lost in all the merchandise isn't so bad because they have so many little knickknacks you can examine. My husband always has to pull me out of the store because left to my own devices, I'd probably linger there for hours.

Staff is really friendly and helpful, also is great that you don't have to gamble on your POBs…read morewhich is the best part I like about the location

They're located in La Puente now. Go to their IG for updated info. I wanted to get STRAY KIDS light…read morestick for the upcoming concert for my sister, so I searched nearby kpop store. Their prices online matches what they have in store. It was a bit pricier than retail, but at least I know I was getting the legit item. They're located in a plaza with two stories. Plenty of parking in the lot & I think the other businesses are opened on weekdays only so it was pretty empty. The store also had lots of freebies like posters, photo cards, etc. The female manning the store was very patient with us browsing and answering questions. They also sell make up, albums and other collectible items like Sanrio and Pop Mart. They were reselling Labubu's and had some clothing as well. Super cute store and would come again for any kpop needs, since it's not too far! :)

I don't expect much from forever 21 however I've never had a horrible experience…read more The closthes compared to other stores are affordable however they are not ment to last. It's short term fashion. The selection is what's trending. Good luck finding anyone to help because they won't. Clothes all over the floor. Kids running around. It is what it is. It a good place to find a cheap outfit. That's about it.

Imagine having several employees a long line and having 3 employees standing by the same rack of…read moreclothes for the entire time. Meanwhile you have one employee waiting on some sort of override, and one other employee servicing all the people. The perception is poor.

Hours changed. Be aware so you don't drive over here while they are still closed because online…read moresaids otherwise. Hopefully they update it soon. I did put update on maps but not sure how long that takes. This picture was taken on July 17, 2025 Also they don't allow you to try on anything white.

I love how the store has affordable prices for clothing. They have a very wide selection and the…read morecustomer service is phenomenal. I purchased a makeup product and when they were sold out, I called to see if they were going to restock and thank God they did and you cannot beat the prices that they have. I will continue to shop here and hopefully they keep selling the makeup product that I love.

I came to this location to see if they had my size in kids sizes. I was greeted by Jasmine who…read morehelped me answer literally all of my questions. I swear I was in there for over an hour, pacing the shop asking a million questions. Jazmine (I really home I'm spelling this right) asked me specific questions about what I was looking for, had me try different brands, sizes, the whole nine yards. She dealt with me going back and forth and was just the best person I could've asked for that trip. Thank you so much, Jazmine!

If you read most of my reviews you would see I'm big on customer service. I'm not asking to be…read moretreated like a king but some decent attempts that show you care about your job. I came here during the week looking for crocs with my daughter and wife. There were about 3 young girls at the counter..none of them acknowledged us or can greeted us. Then one of them says "this b**** is leaving" at that point I just opted to walk out and give my business to someone else. I'm not a prude but I do not need my daughter to here that type of language from staff.

Friendly staff. Clean store. Incredible selection. I appreciate their return/exchange policy. They…read morealso have a clearance section located in the back of the store with wonderful finds at a fraction of the price. The staff is always friendly and helpful too, I always love asking them for their opinion.

Just an ok PacSun like most. Honestly, easier to order online because the clothes will be better…read morequality and not as dirty, dusty covered if they've been sitting in the store for a while lol. The sales associate did not greet us when we walked in. This is probably a common occurrence in all PacSun stores smh.

Has a lot of options and selections, value is good, service was good as well, and has a ton of…read morechoices and not empty unlike other.

Natalie! thank you so much for the spectacular service! Natalie is a pro at customer service and…read moretook great care of my mother and i. i was shopping for an xmas gift for my partner and Natalie answered all my questions and even built a gift box and wrapped the shoes for me! fantastic service. the price was fair and very similar to smaller sizes from the croc store. they advised me that DXL works with manufacturers to make larger sizes so a lot of the stock is exclusive. very happy to have one so close with great stock and superb service. i would definitely recommend and will be back!

I actually just left, but my shopping experience was so good. I'm in the parking lot right now you?…read more These guys are great I was greeted when I walked in the door. And checked on several times Ryan was totally helpful. I don't know if your company look at these reviews but definitely you got a good employee. You should let them know that.