Tyler was probably one of the best greeters for any customer service that I have ever had-so…read morefriendly and welcoming to the facility. Myles was super friendly and professional. I'm sure the whole gang is great and I appreciate the quick service!

I had my transmission fluid changed at this location and I just discovered after bringing it to a…read moredealership because it was leaking that the system was not tightened up properly after the service was completed here. I had to have the dealership redo the fluid exchange, at my own cost, so I would not recommend this location.

I have been useing Megan Auto for over 32years and have never once been disappointed. I find them…read moreto be honest, straight forward and go the extra mile to ensure your auto is fixed the correct way. every car I buy Ihave them check it out and have never been disappointed with the results. Definitely a 5 star place. WALT DONATH ELMHURST ILLINOIS

I brought my Alfa Romeo Giulia in with a brake/IBS issue. They took the job (credit for that), but…read moreeverything else was a mess: a month of delays while my car sat on the street, a hidden $75 parking ticket, 76 miles put on my car, rude treatment, filthy interior, and a padded "diagnosis" bill that left the brakes locked in service mode. Last straw: they hid the parking ticket until after I'd paid in full. The problem (short): Brake failure/IBS fault. I authorized diagnosis. After their "diagnostic," the car was left in Brake Service Mode with all four wheels locked, making even towing difficult without a full lift. -What I give them credit for (+*) +5* for taking the job at all. Many shops refuse Alfas; they agreed to work on it after I said I'd supply the correct used IBS unit myself. Why this is 1 star (everything below subtracts) Minus 1* Month-long delay & storage on the street They had my keys, yet the car sat outside on the street for over a month instead of on their lot. I had to drive over just to find out where it was. Minus 1* $75 ticket because the car was left on the street I later discovered a $75 parking ticket issued while the car was under their control. Minus 1* 76 miles driven -- way beyond any reasonable test Odometer shows +76 miles after service. That's not a "quick test drive." (See photos.) Minus 1*No fuel after all those miles They returned the car with no fuel added after putting those miles on it. Minus 1* Dirty hands on a light interior + trash left inside My light interior was stained and the car had trash left in it. I then had to pay for interior cleaning. Minus 1* Rude attitude when I asked why my car was on the street When I came to ask what was going on, I was told, essentially, "If you don't like it, take your keys and leave." I couldn't--because they didn't know how to exit service mode on the brakes and refused to fix it. Minus 1* Hiding the ticket They removed the ticket from under the wiper and never told me about it until after I'd paid. That's unacceptable. Costs & quote * $500 up front for "diagnosis." After this, the car was undriveable due to the brakes locked in service mode. * They quoted $5,500 to replace the IBS because "we don't want to deal with this car." * I negotiated $1,500 labor only (I supplied the correct donor IBS--no programming needed). * Add $75 ticket, fuel they used over 76 miles, plus interior detailing I had to pay for. I didn't run to write a review when I noticed the miles, the smell, and the mess inside. I didn't write when I had to pay for cleaning. But learning later that the $75 ticket had been hidden from me was the last straw. Bottom line: They took the job (+), but the way they handled my car and treated me erased any goodwill. One star. Do better.

I went to oil change earlier this year. It was professional service…read more Last week it reported coolant low so that I took the car there for a checkup. Andrew did a careful check and made sure coolant was fine. He is nice and friendly. Highly recommended.

Went in for an oil change ended up spending 500.00 upsell, unnecessary services and don't have…read moreclear pricing. Would never go back there.

This shop fully repaired my 2012 jeep Laredo V6 Pentastar engine with 98,000 miles. Thought I was…read moregoing to need another car... In 4 days they replaced 24 Rockers, 24 lifters, 2 cams, oil filter housing, 2 sensors, spark plugs, oil change, and broken tie Rod. It cost, including 4 new tires 1/3 of what a dealer would charge. It runs and rides great! pick up is improved, no knocking, balanced perfect. Thank You for saving me like $40,000 on a new car!!!

They were recommended to me by someone who had been going there for many years and I can honestly…read moresay that I will be continuing to use them going forward. I have used them multiple times now for some pretty big issues. Carter is always extremely nice and helpful, always willing to answer any questions you have. I have also worked with Chris two times and he was transparent and willing to work with me on payment. He explained everything thoroughly so I understood (I literally know nothing about cars). They get everything done so quickly and I have not had to go back with issues on something they repaired. 10/10 recommend to anyone needing repairs. I can't say enough positive things about them.

Excellent service fast and friendly clean exterior and shade for sitting out side nice appearances…read moreand very organize, fair prices and al cart services

I highly recommend this car wash facility as they always take care of me very well! Howecer, I…read morerecently had a huge problem that caused me to almost leave Delta Sonic forever, but, Stone made me feel valued and that my business actually mattered to him and that I wasn't just a number‼ His business excellence in customer service is second to none. My grandmother used to say," People don't care until they know you care‼" Thank you for hiring such an incredible manager that cares and works hard he literally took care of me himself‼ Stone is hospitality and a consummate professional! Also, I want to acknowledge a young man that has been taking care of my car for a few years and he is an amazing employee his name is, Roger‼ Roger is a superstar who works hard and with a spirit of excellence! He is kind and professional no nonsense type of guy! Lastly but, certainly not lease, Jacob whom I have known for a little while is so considerate, kind and a professional that doesn't mind apologizing, what a great human being that works with passion and excellence!! You do get good value for your money however, you have to make sure it's done properly. Keep up the good work guys!

Purchased a used car on Facebook Marketplace that had some issues quickly needing repair. Called on…read moreSaturday and they were already able to get me in for an appointment on Monday. The team was super communicative providing me updates throughout the day with what they found and delivered a perfectly fixed car by end of Monday. The work was flawlessly completed and the price was incredibly reasonable - no annoying upsells either! Great place - THANK YOU!

Got a brake fluid bleed and replacement of the DOT fluid great price when getting quotes and…read moreextremely nice guy in the front Jason I believe definitely a woman friendly mechanic shop will be coming here again

Bob's Auto on Ogden in Downers Grove was a lifesaver for me. They got me in quickly, explained…read moreeverything clearly, and treated me with respect instead of trying to upsell me on unnecessary work. The staff was friendly, honest, and easy to work with, which is hard to find these days. Pricing was fair, service was fast, and they helped get me back on the road without a headache. Definitely recommend if you need reliable auto work in the area.

Took my Ford F150 to BOB auto repair and they completed the repair the same day. Also mentioned I…read morehave low brake pad but could fix at a later date. there was no hard upsell and owner worked with me as my vehicle needed to be towed there. Price was very reasonable I would give BOB auto Repair an A++.

This business has new ownership following the death of the previous owner. We had taken our cars…read morethere for years and we're always impressed with their work. We just had our Toyota Hybrid in for repair and I'm happy to say the new owners are keeping up the quality and the competitive pricing.

I came here to get my bumper replaced after someone put a hole in it with a trailer hitch…read more The owner of this place keeps some very early hours, so you can drop your car off very early in the morning, which is great. This body shop did an excellent job on my car, did it for a reasonable price, and got it done overnight. I asked the owner if he could remove the old bumper stickers from my other bumper, and he did this for no charge, which was really nice and above and beyond the call of duty. The owner works hard and is very determined to do the best job possible. He puts lifetime guarantee on all of his work and works with most major insurances. Most highly recommend...