I recently had my car repaired at Hance's Uptown collision center and could not be more pleased…read morewith the results. Jimmy Smith was my Rep and he was outstanding. The entire team was professional, friendly, and clearly committed to doing high quality work. Not only did the do an amazing repair job and completed the work in a timely manner. if you're looking for an auto body shop that truly takes pride in their work and delivers excellent results, schedule an appointment and see for yourself. thank you again Jimmy.

Did a solid job with our Tesla model y bumper. Quality service with timely communication and very…read morecompetitive pricing and done in a very reasonable timeframe

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

These people charged me $2,000 dollars and told me my car was completed they took payment then told…read moreme my car wouldn't start I'll need to jump it to get it home. Mind you they charge me extra for the initial evaluation which didn't include this issue. They never refunded me or fixed it. I took it to another shop and they told me my parts were installed wrong. They also told me they could get me cheaper parts but still charged me the same as the expensive parts. Run from these people ​​​​they're scam artists

I waited a month before Sewell collision could take my car. When I brought my car in, they said it…read morewas going to take 6 to 9 weeks, which was ridicules for a bumper cover replacement and paint. I pulled my car from Sewell; had DFW Pro Bright Star Body Shop do the work, man they hooked me up. This is a family owned and respected auto body shop that goes back over 20 years. They were able to complete my repairs in 2 weeks!!! I was informed exactly where they were in their process through text mails that lead you to a dashboard which displays Dropped Off - Started - Finished - Picked Up. In addition, it displays the costs and deductible with contacts with DFW and your insurance provider. Overall, they did a great job on my car, and they were able to help fund the deductible based on my financial situation. I will always use them for my auto body repair needs, I think you need to go down there check them out. Ask for Peyman, he's the man...

My story with DFW Pro Bright Star is rather long…read more Being new to Texas and not having established quality relationships with local businesses, I was totally in the dark about where to take my White BMW 535i that had been damaged by the Transport Company in July of 2018. DFW was my fourth visit. I was skeptical about the business and the area it was in, but Peyman eased my concerns immediately. He listened and he was very hospitable and informative of the process and timeline for repair. When my Wife dropped off the car for repair, they paid for an Uber to get her back home! The car looked great once finished and I was a happy camper. Fast forward to October 2019, I noticed several dark spots on my hood where it had been painted the year previous. You could tell the spots were under the paint and I could not polish them out. I took the car back to DFW Pro Bright Star and Pouya, not only greeted me with a friendly smile, he actually remembered me from over a year ago. He quickly assessed the situation and without hesitation, he asked me to leave the car so they can take care of it. After four days, they called me to say my car was finish and to come get it. They backed up the work they originally did and my car looked new once again...no charge! I was impressed with their commitment to doing great work and pleasing the customer! I have become a customer for life! They have earned my business with 5 Stars. Thank you Peyman and Pouya!

I have taken two cars to the PLano location. They do GREAT work! Recently, I worked with Matt at…read morethis location. His communication during the process was outstanding. When I picked it up, it was better than when I bought it. I am serious. Matt is a rock star. Barry G.

I cannot comment on the quality of repairs performed by this shop because I ultimately chose not to…read morehave the vehicle repaired there. However, I believe consumers should be aware that I was required to sign a repair authorization before the shop would prepare an estimate for my insurance claim. My vehicle was non-operational and was brought in for evaluation. The shop concluded the clutch was the source of the problem and began extensive body teardown work as part of the estimation process. After the vehicle was returned to me, I had the transmission removed and the clutch components were found to be largely intact. The actual problem appears to have been internal engine damage rather than a clutch failure. What surprised me most was the extent of the teardown performed before I understood what would be involved. At one point, major body panels had been removed from the vehicle even though no repair work had been authorized beyond the estimate process. After I raised concerns with both the shop and my insurance company, all charges were waived and the vehicle was reassembled and returned to me. The truck appears to have been put back together properly and in substantially the same condition it was in before the teardown. Based on my experience, I would recommend that customers ask detailed questions about what authorizations are being requested, what teardown work may be performed during the estimating process, and whether the shop is performing a body estimate, a mechanical diagnosis, or both.

Mr. Steven Rodriguez, along with team member Leslie, can be relied to get the job done RIGHT, at a…read morereasonable cost and QUICK. (R Rear quarter panel dent, scratch and full paint repair, was under 5 bus days.) They dealt with insurance, rent cars...the whole nine. I just tossed them the keys...the process was easy and and painless. THANK YOU

Repair wasn't done correctly. A FIRE started on my truck while in their shop. I was told everything…read morewould be replaced/Repaired by Caliber Collision. ....That was a lie. I was charged and my insurance was billed for work they didn't even do!!! Illegal and fraudulent!!!! An hour after picking my truck up, my check engine light came on. They ordered new O2 sensors and I brought into another Caliber Collision. An hour after leaving this location...check engine light came on again! After taking my truck into a different mechanic (Not Caliber) to try and get the O2 Sensors fixed properly fixed, the mechanic informed me that they couldn't do anything because my entire undercarriage was burnt including melted wires and harnesses. And, all metal was still charred and oxidized from what looked like a fire. No wonder the O2 Sensors weren't working. Now...I am left with a truck with damage to the electrical system that we don't know how deep it goes. I would highly NOT recommend using this company.

Did a great job on making my wife's 2019 Genesis look like new! Fair price, great work, nice…read morepeople. Photo of the after below. Despite how I look in the photo, I am very happy with the work.

A big thanks to true kings. They repainted my car they even help me pick out a new color. Honestly…read morehave to say thank you again. They had the patience to sit with me and make sure I picked out the right color for my paint job. They were extremely straightforward very affordable. They got it done in 2 days unbelievable service. Thanks again true kings.

Accidentally bumped into a pole and lost. Cowboy Collisions was first company to contact me. They…read morewere great. Calvin and Anthony are cousins and their families have been in the industry for years. They decided to open up a new storefront location in Plano near Ave K. I am so very happy! They worked with my insurance company. They also have discounts for Veterans (like me) and can work with you on assisting with your deductible on a case by case situation. Very happy! Here are some before and after pictures! Here are Anthony and Calvin! Give them a call!

This was a very stressful experience. They did not do the job they promised. They constantly…read morecomplained about the amount of money they agreed to, repeatedly asking for more and more. Called me 4xs to pick up the car incomplete. Required payment for inadequate service and services not rendered. After paying thousands, my car still requires expensive work that should have been clearly included in service of repairs. And did all this in the name of Jesus. Very blasphemous and money hungry. WOULD NOT RECOMMEND !!!

Long story short: You will not find a better body shop in DFW. Period. Thomas and Bruce are proud…read moreowners of the go to shop. If you don't believe me, just check out their lot full of exotic cars that all the dealerships in DFW send them to work on. That in itself shows the level of work they produce. Details: I bought a body kit for my 370z and was looking for someone who could paint and install it. Unfortunately, my aftermarket bumper was not ideal to work with, but Thomas and his crew spent almost 3 whole weeks perfecting it. Thomas was very honest about expectations and explained everything to me thoroughly. There was some extra mesh work that needed to be done to protect the inside of the car and Thomas didn't even charge me for it since he probably felt I was spending a good chunk of money on the entire kit. Whatever the reason, I was totally ready to pay him for additional labor, but he declined. I'm writing this review an hour after I've picked up my car and it looks absolutely phenomenal. I'll update with photos later. If you need anything custom, aftermarket, body, paint, insurance work, etc. New Concept Autoworks is the place to go. We are all lucky to have Thomas and Bruce here in DFW. I will never go to another shop. New Concept Autoworks has my business for life!

I've been taking my car here for years for body work and paint. I have also referred many clients…read moreto New Concept. There is nothing to complain about. 5 stars all the way! Bruce is an absolute artist!! I got into a fender bender with my Lexus and he patched it up for me and it looks brand new and drives excellent!! He was able to work with my insurance and get the job done. He does great quality work and is very detail oriented. I couldn't ask for anything more. I also just picked up my Audi from him today. He painted my brake calipers red and the grill and Audi logo black. He was a able to get it back to me in a matter of days and OOOHHHWEEE does it look sweet!! Perfect shade of red and he gave the car the pop it needs!! Its located off of 75 and Legacy in Plano. The location is fast and easy to get to. So next time you want to get a new paint job or get in a wreak Bruce is THE MAN that will get everything brand spankin new for you!! Thanks Bruce!