The store itself was wonderful and helpful. However the part they sold us was defective. i have…read morebeen referred to Dept. of Customer Success, Executive Division. Cmmunications in progress. ------ 1st Advanced couldn't tell us specifically which alternator we needed for our van so we bought two to the tune of $1300+ (with intention of returning unused one) and went to a garage we found in the area (we were on a road trip starting our vacation, so didn't know anyone in area). The garage took us in and did the repair. We were so thankful to be on the road that we paid him cash and headed out. Unfortunately lost the receipt. Wasn't really planning on needing it. Lesson learned! Initial breakdown did not have to do with Advanced Auto Part. And we made an assumption that the part(s) we purchased would be good. for the price...maybe should be lined with a little gold? 2nd on the way home. SAME PROBLEM. This did have to do with Advanced Auto part. Alternator was bad! so now we're in NJ and have to find some help. We eventually did find a repair shop that could help us, but not until the next morning so we were stuck overnight. Not their fault, i put this blame on faulty part as well. So the alternator that we purchased from Advanced was no good. Shop replaced it with a NAPA (where they get their parts) and the cost of the alternator was 1/2 of what we paid at Advanced, although the labor was double what we paid the first time. This garage told us that NAPA will stand by their product and if something like this happens they will reimburse for additional labor as a result of THEIR BAD PART. So I called Advanced to see if they'll do the same. if the part they sold us was good we never would have been delayed getting home and having to pay even MORE labor to reinstall another alternator not to mention the towing fees to get the van to this garage. They did refund me for both the alternators that i purchased. the bad one and the additional one i had to purchase. now i'm tyring to get assistance with the added labor we had to dish out. Stay tuned... i am hoping to be able to update this review with a positive note.

Wonderful service. Needed a rear wiper blade for my RAV4. Flavius is the best! He helped ensure I…read moregot the right one and installed it. Highly recommend this store!

Exceptional experience at Garavel Subaru with Byeong and Bob. After visiting 5 Subaru dealerships,…read moreGaravel Subaru stood out completely. Byeong and Bob delivered the best customer experience we've encountered; direct, fair, and genuinely consultative rather than pushy What impressed us most: - Fair trade-in value with transparent pricing - Honest communication about vehicle details (they proactively disclosed when a car had $300 less in add-ons and adjusted pricing accordingly) - Problem-solving approach when minor issues arose - Focus on finding the right fit for our needs Based on this experience and consistently strong reviews, we're switching all our servicing to Garavel Subaru. Highly recommend working with Byeong and Bob, they set the standard for what a dealership experience should be.

I have been buying and having my Subarus serviced at Dan Perkins Milford but when my daughter…read morevoiced concern about her car and we live one mile from Garavel, I ran the car over. They were doing a full service which was more than Dan Perkins, They then showed me we failed the back tire alignment so I had them do an alignment. Again, more than Dan Perkins. And mind you, when I check in, I showed them right on the Dan Perkins website the pricing specials and the most they did was a $50 credit. Still paid more but that seemed ok until I was told the back break pads needed replacing. They quoted $500. Dan Perkins right on their website charges $350. Even with time and gas, worth saving $150 to drive to Milford. however, I let them do it after the service agreed to match the price. Go to pick up my car. Told it is $812 and then go to swipe the credit card only to find out that they charge for credit cards. This is not some small business. This is a major car dealership. It was lucky I had a check on me of I would have had to pay an extra $25 or come back with a check. Very sneaky not to tell you upfront when you drop off the car. Drive to Milford. Dan Perkins is the absolute best and they have a great waiting room with lattes, Capuchino maker, snacks, and will change the TV station if you ask. As a side note, I have bought three Subarus and every time the price was better at Dan Perkins than here. Go to Milford!!!!

Recently, I needed a new battery for my Subaru. The service I received was timely and helpful…read more The staff were all positive and worked together as a strong team. I would definitely return the the Auto Zone; 50 Cross Street; Norwalk, CT and feel confident with the results.

Matt and Frankie were an amazing help! I needed some specialty HID bulbs for my Subaru. They gave…read moreme great advice, ordered the correct bulb and it was there in a few days. They take the time to actually help you you assess your issue and resolve it. Great communication and customer service. A+ experience.

I don't know what these other reviewers experienced, but I have done business with these guys many…read moretimes over the years and they've always been great to deal with. I've never overpaid, and if a used part was non-returnable I was told that up front. But it was also the right price, a fraction of the price of a new aftermarket part, so I knew why I was there. Read my other reviews - if someone does a lousy job I let people know. It's an auto wrecking shop, not Bergdorf Goodman. Get your used carburetor and that's that.

SCAM, HORRIBLE, SHADY, AND MORE. They steal from the poor. I bought a motor; it DIDNT work; told…read moreme to buy another one; I bought it in order for them to take back theirs and give refund; now claim that the one they gave to us wasn't theirs! Don't buy from here! It's so shady, I now see other reviews with similar words.. hard earned Ernest money down the drain, horrible people.

They paid fair and picked up. Easy to work with pleasant and professional .I would use them againread more

They'll go the extra mile to find the part you need; if they don't have it in the yard, they'll get…read moreit from another place fir you. Pricing is always very fair; the Lajoies have been in Norwalk a long time, and they treat people right.

Tom and Tim are great! I'm a long time customer both personally and for business. Always dependable.read more

I have been a customer for over four years, the owner of…read morethis business is a very honest and good man.

Go in and see the Owner Mike he's a nice guy with a lot of automotive knowledge. He has owned and…read moreoperated the NAPA store for a long time.