Horrible customer service. I believe it was the manager that came over to me and my friends and cursed at us and yelled at us for no reason.

If you can get past the terrible customer service and extra filthy restaurant, the pizza is delicious. Looking for another location that might be a little cleaner and a little less rude. read more

We got three pizzas and the other two were fine, I'm sure mine tasted great but there was a long dark hair (I have blonde) cooked into my pizza. It's unfortunate seeing other reviews with the same complaint. Nobody cares enough to make sure this doesn't continue to happen. read more

MOD Pizza - Hair in pizza - Pizza Near Me - Allen, Texas

The team at this location is outstanding. They always engage and constantly make me smile. As David will tell you, "attitude is everything," and theirs is top notch. read more

MOD Pizza - Pizza Near Me - Allen, Texas

Service service SERVICE!! I placed an order for deliver and the door dash person cancelled my damn order for some reason. I called the store at closing and those folks were too kind. I tile them what happened and the still made my order and they were sweet enough to allow me get it even after the 8 pm closing time. They were friendly and showed me awesome customer service. read more

Been there several times and it is not bad. I like the crust and the fresh ingredients. Pizza is still hot when we get home. Service is good, and the place is clean. Had a complaint once and they gave us a coupon for 2 free pizzas. read more

Most terrible location. We love mod pizza but this location is particularly worse. Very bad service, super rude staff and inedible totally burnt pizzas every time. Due to proximity to my place I had to try few times and I let it pass despite facing worst experience most times. Twice we got meat pizza for vegetarian. The crust is almost always burnt despite giving them reminders. Though I am a reluctant person to give bad reviews, this particular location forced me to give this review read more

MOD Pizza - Pizza Near Me - Allen, Texas

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Cooked my pizza perfect! Staff very helpful and friendly. Work well together as a team.

I put in an Ordered online via their app, bc I had a free reward for a free pizza (we usually love their pizza and order their a lot, enough to have points for a free pizza ) but, when I get they completely forgot to make my pizza! When I asked the manager just to give my free reward back, The mgr just said it "should be there after I close today" and if it doesn't to "call the phone number on the app" but there is no phone number, still haven't received my reward back so that's a wash... The staff had no interest in making pizzas since just didn't want to make it clearly just wanted to go home, and their manager was extremely rude, not the first time but today was on another level. I won't be going to this place again read more

We received our 2 gluten Free pizzas and one regular pizza with Anchovies. The pizzas thru door dash. One box was smashed. All three were burnt on the bottom and around the crust. It was soggy and burnt. We were starving so we picked off what we could eat. I'm such a fan of Mod, but this was so disgusting. I'd really love a refund!!! If we order again we will do it in person and wait. read more

MOD Pizza - Soggy and burnt - Pizza Near Me - Allen, Texas

OMG, this food was so good. The people were so nice. We walked in and felt so so welcome. The pizza was great and drinks were awesome. Thanks for the great service read more

MOD Pizza - Yummy pizza - Pizza Near Me - Allen, Texas

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Great place and fun staff! Pizza were yummy! It's kinda like a chipotle for pizza.. read more

We love MOD! Our entire family can all get the pizza we want for reasonable prices 8 dollar per pizzas with as many toppings is insane. Manger made sure I received my military discount even with the curbside pick up. read more

We really enjoyed our dine-in experience! We split a salad (delicious) and ordered individual pizzas that were both excellent. Super friendly and helpful staff. We will be back! read more

First and last time customers. My family went last night instead of going to Pie 5 due to convenience --never again. We did a take out order for 4 pizzas. It took over 40 minutes because the burned mine and had to make another one. The menu says they have over 30 toppings but doesn't list which. I ordered the Caspian. Asked for banana peppers. Not on the hidden list of toppings. My family didn't complain about their meat lovers or pepperoni orders. My husband said the ingredients were fresh. My order tasted like they only cooked the crust and then added the toppings. Chicken was undercooked, BBQ sauce was overpowering. With red onions. Needless to say I woke up with diarrhea-- possible salmonella poisoning? If others like the it for the staff and you order on line go for it. We will stick to Pie 5 and don't waste money on the no name cakes. They are just ding dongs taken out the wrapper and re wrapped in foil to up charge gas station snacks. No thanks. read more

MOD Pizza - Location - Pizza Near Me - Allen, Texas

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Very clean and friendly staff here, fast pizza and unlimited toppings for good price. Will go back for quick pizza fix.

Walked in and ordered 1 pizza at lunch. Certainly not that busy in restaurant with moderate amount of pick-traffic. The in-store line was like 1 person maybe every 5 minutes. Somehow with 5 staffers they lost the order. We waited probably 20 minutes before asking. Then 2 of the staffers are laughing at us. One was a teenager and the other a much older woman. My daughter said she would never go back to that location again. I don't know if I will go back to that location but this staff today was poorly trained and rude. read more

I have always loved MOD Pizza...the pizza is spectacular...however, the level of customer service at the Allen location makes me never want to come back. The past two times I've made a Curbside pickup order, the experience was the same: not good. I do Curbside pickup because I usually have my young kids with me, and Curbside is super convenient with young kids. However, both times I've ended up having to go inside anyway because they "don't see my car" (when I'm literally parked in the front, waving at them). It's not ideal to have to get out and go in, but the worst part is the reaction/attitude/disrespect I get when I go in and ask for my order...the kids working there are rude and act like their job is inconvenient to them. Advice to the manager...find respectful people to serve your customers so you don't lose your customers. read more

Wish I could give it zero. I have eaten from here 3 times. 2 times there was hair on my pizza. The last time there were multiple hairs. When I contacted MOD they blew me off and didn't get back to me. After months of not ordering I decided to try it again. Today I find a black hair on my pizza. Mind you I have blonde hair. Nothing is more disgusting than hair on your food. I tried to give this place another chance even after the unprofessional way they handled my last experience. So I don't recommend this place to anyone, it's obviously a dirty place that doesn't follow rules on hair nets. read more

MOD Pizza - Hair on my pizza. Tower the middle over the clove of roasted garlic. - Pizza Near Me - Allen, Texas

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Had great luck with MOD until today. This was my fifth visit. In the past the Pizza's and service have been great. Today I must have got the new kid on the block...had to prompt him on everything. I ordered a pepperoni And mushroom pizza and small side salad which he nearly forgot They were quite busy, so the wait was long. The lady boxing the Pizzas finally ask my name(Bob) then what kind of Pizza. She looked around, went into the back and brought out my? Pizza. When I arrived home I had a dry cracker tasting pizza. And if you look at the paper, I got Mega's pizza. Oh well back to Pizza Hut read more

MOD Pizza - MOD Pizza - Pizza Near Me - Allen, Texas

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We ordered MOD pizza thru the app and I must have clicked pick-up but I meant to order delivery... After not receiving my order for quite some time I went back and realized what happened. I called MOD to explain the situation and apologize and see if they had our (3!) pizzas. They did and they offered to remake me fresh pizzas at no additional cost and they also gave me the cold pizzas! This was above and beyond and so much appreciated. Not only are the pizzas DELICIOUS (cheese for my kids, ruthie for my husband and build-my-own + cauliflower crust for me!) but the staff is always extremely friendly. If you're looking for a quick pizza and great customer service, get MOD! **specifically the new location in Allen, TX off Stacy Rd!** read more

Super delicious! Crust is perfect and there's so many options, it would be hard to get tired of this place. The people working there are also super friendly, above average friendly. Mike made the experience super fun and easy! read more

I love what this business stands for and the McKinney location is amazing. This Allen location is the worst thing to happen to Mod Pizza. Employees are rude and lazy. They yell across the restaurant to each other. They don't acknowledge you when you walk up to the counter unless you say something first. They wear headphones on the job. They don't refill the drink station or clean tables. I have literally been handed my pizza on plates that had sauce on the bottom of the plate like they only rinsed the top. Absolutely disgusting. Even the counter where they prepare you food is an absolute mess. Never come here!! Visit McKinney location. read more

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Love their pizza but they really need to give correct times for pickup . Every time we've ordered , I've had to wait at least 30 minutes past the pick up time. I know they are busy but that means they should keep that in consideration when providing a pick up time. 5-10 min delay is tolerable but a 30 minute delay every single time is a bit much. Like I said, we love their pizza but that love is fading fast:( read more

I have visited this location two times now. Each time the staff was so courtesy and accommodating. Rebecca was especially helpful this visit. I have food allergies and she made sure to avoid what I was allergic to. Love this location. read more

I just wanted to give two thumbs up to David and Cornelius great customer service. Thank you. Great attitude.

I had such high hopes for MOD but these past experiences have me put off for life. I ordered a pizza with roasted vegetables and dairy-free cheese and received the disappointment attached. The cheese was, for some reason, sitting atop all the other ingredients, none of which appeared cooked through. The cheese was strewn on only about half the pizza and didn't have a chance to melt. Despite specifically asking for roasted vegetables such as broccoli and corn, nothing seemed to have been thrown in the oven at the same time or for more than a few seconds. As visible in the second picture, there were entire cloves of garlic tossed in, several entire heads used throughout apparently. Not only did they not care or were unable to adequately build a pizza, the staff couldn't be bothered to do so in a timely manner. Online order was placed at 4:13 PM with estimated pick up time of 4:30. Arrived at 4:35 and waited 10 minutes before approaching cashier to ask about the online order that wasn't yet ready. They then proceeded to throw the order together, only after being asked about it. We had tried their other location in McKinney and were met with ingredient availability issues and orders being made and delivered ahead of ours despite waiting. Contacted corporate and local office back then but heard nothing about the feedback submitted. Decided to give them a second shot and it turned out worse this time around. With the options available around, Blaze, Pie Five or even Little Caesar's are a much much better choice. read more

MOD Pizza - Pizza Near Me - Allen, Texas

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"Superfast" more like SUPER SLOW. My order had an estimate ready time for 7pm and after 45 mins it still wasn't ready. The system they have is really horrible. There's no order in which they put the pizzas in the oven. It seems like the company will accept an unlimited amount of PREPAID orders, but won't have it ready on time. I think that's borderline fraud. read more

MOD IS WHERE ITS AT My boys Cornelius and Korey are STEPPING DIFFERENT really made my day with a great attitude and customer service. Not to forget is abt to be BUSSIN GO MUNCH AT MOD!!!!!!!! read more

Burned pizzas and an incomplete order. Pizzas were both burned, old and arrived cold as though they had been left laying out. Crust was tough, crunchy and burned; I would have been much better off getting a frozen pizza from the grocery store. So gross, won't order from the Allen location ever again. read more

The first time I went to MOD was in Seattle about 5 years ago. I had no idea this was a chain. I did remember the pizza being amazing. I am happy to say the pizza is still amazing. I had the mad dog and loved it. The crust was perfect. They have a menu with suggested toppings for your pizza or you can build your own. They don't charge extra for toppings which is nice. If pizza isn't your thing they have salads too. The staff was extremely friendly and knowledgeable about the menu. Can't wait to see more locations in the Dallas area. read more

Great Pizza Joint!! Amazing Staff!! Take Advantage of all the customization and I guarantee you won't regret it!! read more

MOD Pizza - Chicken Broccoli, Onions, Green Peppers - Pizza Near Me - Allen, Texas

I went to MOD Pizza 845 W Stacy Rd Suite A, Allen, Tx 75013 to place my order for two pizza's today 12/24/2022 & after the order was place one of the young men handling my pizza picked his nose before putting the pizza in the oven how gross are these fast food place are becoming going into 2023 people please be careful out there it's getting sick & disgusting infact I'll never go back to MOD Pizza again. read more

DELICIOUS fire baked pizza! With endless ways to customize your pie, you can never go wrong! Regularly, we are welcomed by friendly and accommodating staff, including our new friend Mike! We were so excited that MOD was coming to Allen and with them up and running, you have to stop by! Despite the Corona virus, MOD Pizza was still taking to-go orders! 10/10 and would definitely recommend! read more

I've been trying to eat a good pizza close to home and I tried some ok ones but this One is just awesome. This is gonna be my first option when I want to eat a good pizza with my wife and kids. Thank you guys for good product and attention. I think one of them was mike, but all of them were very nice. Thank you read more

Ok so my significant other and I tried this place out about three weeks ago. We placed a pick up order for starters. First of all, the pizzas are personal sized pizzas, which is great because you can pick whatever you want without having to negotiate with others about what toppings you want. Second, they have a great selection of toppings / sauces. Third, they are extremely friendly. My only objection is... the pizza was undercooked, SPECIFICALLY the dough... the very center of the pizza was SUPER doughy... not appealing. Cook the pizza so the dough is fully cooked next time please, and I'll give you 5 stars. read more

Been here twice, both times they failed. Tonight I went in to order a pizza in person, I told them everything I wanted, and somehow the pizza was lost in the oven, or they gave it to another customer, and no one realized where my pizza went. Manager went out to the parking lot to see if the Customers were in front of me had my pizza, with a very nonchalant attitude, he did find it. The other manager offered to make me another pie, but I felt like this place did not deserve my business. I asked for my money back, and went across the street and spent more money at liberty burger. Nothing was fast about this place, and everyone that works there seem to be a faded teenager, or a manager that needed a day off to recuperate from the nonsense that they are peddling through their pizza ordering system. The first time I went there was an online order, and I had to wait for them to make it when I got there. Magically my order did not go through. It was a great pizza, but for $16 and a hassle with the employees? They should change their subtitle from "superfast" to "superflaccid". If you want teenagers to make your food, just go to domino's or chipotle. read more

I tried this location for the first time yesterday; ordered the mad dog to go. Mike, the manager on duty took my order & made my pizza. He was very courteous and aims to please his customers. Suggested adding pineapple to my pizza which I had not tried before. The pizza was delicious! Great crust with a variety of fresh toppings to choose from. David was also very courteous and pleasant. He offered the finishing sauces and packets of red pepper & cheese. Good price for a custom pizza. This location has only been open for a few weeks and they still have a few kinks to work out, but I will definitely go back. read more

Went for our first time. Food was excellent, service was great and the manager stood out in his leadership. Very pleased and will be back. read more

MOD Pizza - Pizza Near Me - Allen, Texas

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The staff here are so nice, welcoming and down to earth. Very chill environment. Im a diet keto and they have cauliflower pizza crust OMG AMAZING!!!! We ate here twice in one week. read more