Some of my friends discussed how they came to get a Brazilian Wax and how good it felt, but I…read moreexplained to them a terrible service I experienced while receiving one in Dubai, resulting in my fear of ever getting one again. They encouraged me to get one, so I faced my fear and made an appointment. Once I arrived and checked in, I waited maybe 1 minute before I went to the back. I had my nervous laugh going, but my girl made me feel comfortable the entire time, even when I wanted to scream! The vibe and music was awesome, helping me to take my mind off of it. She was quick and so sweet, laughing because I was being extra! At the end, I decided to reschedule my next appointment, pleased with the entire service. I definitely recommend everyone to come!!!!

Service was amazing. Alex did a great job. Amazing vibes and very clean environment. Receptionist…read moreis kind as well. Definitely will be back!

As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.

Kait. Kait. KAIT!!! I can't say her name enough because that's just how much I love this woman!…read more I hadn't had a Brazilian wax in years, so I was a little embarrassed about the... well... "growth" lol. But when I tell you Kait put me completely at ease, that's honestly an understatement. My niece recommended Charlotte Sugaring and told me to book with either Christine or Kait. I chose Kait because her sweet smile in the picture just drew me in--and I'm so glad I did. From the moment I walked into the shop, I was greeted with the warmest energy. I met Christine first, and she is just as beautiful on the inside as she is on the outside. Then a stunning Mongolian goddess came out to the lobby (cheekbones for days!), and when I complimented her--because I do not hand those out unless I mean it--she smiled and said, "Oh, you'll be fine," in the sweetest way when I told her I was nervous. And then... there was Kait. She's a dead ringer for Kaley Cuoco--so stinkin' cute--and her energy is pure sunshine. From the moment we started, she talked me through every step, which I so needed, and she made the whole experience feel like catching up over coffee with a friend. The room had low, soothing lighting, relaxing music, and the perfect post-wax oil that made the whole thing feel like a mini spa moment. Kait isn't just good at what she does--she's genuinely kind, comforting, and so easy to talk to. I felt safe, seen, and taken care of in a way I didn't expect from a waxing appointment. For all things Brazilian wax from here on out, Kait is my girl. I'm officially a forever client!

I really wanted to love this place, but the techs here are hit or miss. After my last experience I…read morewont be back. Recently I had a gel manicure done that lasted all of 3 days. I went back to show them the shotty job that was done- my cuticles were not properly pushed back and the paint was lifting and chipping on every nail, so they scheduled me for a repair 2 days later and gave me permission to soak it off at home since it was snagging on everything. When I arrived for my appointment they told me they need to charge me for a new set because it was now past 5 days. I had time stamped pictures to prove the manicure didn't last, but they still refused to redo my nails now saying they'd "fix chips within the first 3 days" but that they don't redo the whole job. Consider my experience before you drop $60 on a manicure here.

Tried it here based on a friend's recommendation and so happy I did! Clean, quiet and friendly!! I…read moregot the deluxe pedicure and she did a wonderful job. I never felt rushed and i truly enjoyed the service. I also got gel polish and so the total was $60 but overall I think it was worth it to visit a spa that does excellent work!

I highly, highly recommend getting your eyebrows threaded by Ritu, who is very meticulous and…read moreskilled. Per her business card, her hours are: Tuesday: 10AM - 8PM Wednesday: 10AM - 3PM Friday and Saturday: 9AM - 5PM OR 11AM - 8PM

I have been having henna and waxing of my eyebrows done by Afton. She does a great job. I love the…read morewaist they look after my treatment. It's also so relaxing I fell asleep during the drying time.

Maddie is great every single time. She makes the experience super comfortable, easy, and as…read moreenjoyable as possible (haha). And great conversations!

I've been to the Rea Rd Wax location several times and have had pleasant experiences. However, my…read morepast experience with Madison was negative stars and I would not recommend her to anyone. She half waxed my eyebrows, talked down to me and was condescending the whole time. She was very unprofessional and I'm not sure how long she will last here. Her schedule seems to always have availability and that's due to her waxing experience. She is nothing compared to Raven, Christina or Ashley skill set & personalities. You have been warned! Book with another another wax specialist if you want a Five star experience.

We were walk-ins and immediately seen for a pedicure and full set. It is welcoming and so happy to…read moreask for a service and not feel pressured to get other stuff. Owner recommended dip for my teen that was less expensive and would last longer. I almost fell asleep during my pedicure - calm vibe, plenty of chairs and clean place in the late afternoon. We will be back!

They did not answer their phone. I went by on 2/23/26. It is permanently closed. The place is…read moretotally empty. Sad

Robin is amazing and super friendly. Went here for a spray tan for a wedding coming up and so glad…read moreI found this place. Will definitely be a repeat customer. Very reasonably priced and Robin makes you feel at easy & comfortable. Highly recommend you check her out.

I have been going to Robin for years and drive 30 minutes one way every two weeks to see her…read morebecause she's just that good! I see her for lashes, waxing and spray tans and she's incredible- does a flawless job every time! Highly highly recommend!

It had been a few years since I got a wax done because my laser hair removal didn't fully work. I…read morewanted to give it another try since it was close to the house. Kendra was very nice and the space was clean. I signed up for the membership for the summer. Pro Tip: I exfoliated and took Tylenol and applied lidocaine gel about an hour before and it was virtually pain-free!

This was the worst wax that I have ever received and I will certainly never return to this…read morelocation. Kensley, my wax technician, was very dismissive and had an awful bedside manner. She told me there was lifting of my skin (a significant problem) and tried to continue without letting me see. The overall experience was very rushed and unpleasant.