Dealing with water damage and mold is something that no one wants to go through, but I can't…read moreimagine having gone through it with anyone other than Hansel. He and his partner do all of the work themselves, so you know exactly who you're dealing with from start to finish. He took care of my home as if it was his own, and was responsive, transparent and communicative throughout the entire process. Having never gone through this before, it was important to me to have someone who I felt like I could trust and would give the information to me straight, and I found that in Hansel. Even when it became a larger project with more days than anticipated, they added on a 12 hour Saturday work day and put in all of the time it took to resolve the issue in my home. His prices were competitive, and he sent us a certificate of completion at the end.

I highly recommend All Pro Environmental Solutions. Hansel and his team helped us through a very…read morestressful mold remediation process and went far beyond the scope of work throughout the entire project. Hansel was extremely detailed, responsive, professional, and communicative every step of the way. He constantly kept me updated and always took the time to explain everything clearly. During the process, he even stayed late to help locate the source of a water leak, showed me video footage of the issue, and guided me on the next steps needed to properly address it. His honesty and attention to detail made a difficult situation much more manageable. I also obtained estimates from other companies, and Hansel's pricing was very fair and reasonable for the amount of work performed and the level of service provided. He also referred us to excellent companies and professionals to help with the reconstruction work afterward, including rebuilding cabinets and repairing the opened walls after remediation was completed. The work was completed thoroughly, and the property successfully passed clearance testing. I truly appreciate all of Hansel's hard work, professionalism, guidance, and care throughout this entire process. Highly recommend.

Great work ethic. Arrived early and got the job done in a professional manner! Michael and his crew…read moremember took the time to properly perp area and dispose of demo materials.

Great experience with this asbestos company from start to finish. The team was professional,…read moreefficient, and very careful with safety. I especially want to thank Michael. He was knowledgeable, patient, and took the time to explain everything clearly. He made a stressful situation feel much easier and handled the job with real professionalism. Highly recommend this company if you need asbestos services!

It was great working the Hazmat team to remove asbestos from my kitchen and surrounding area after…read morea pipe burst. The team was thorough in their work, they started project on time and completed the project on time. Gilbert, the project manager was great to work with and keep me updated on throughout the process. I would highly recommend them.

No one ever wants to be told that you have asbestos in your home. It's like being told you have…read morepoison or toxins that you have been living with...and now the state is eyeing your home with their arms crossed, tapping their toes to see what you are going to do. So, what if you could turn to someone trustworthy that would take care of it all and make it OK. What if you could find someone that knew the process, would take care of SCAQMD, remediate the asbestos totally, and leave your home asbestos-free. Well that is exactly the Hazmat Team. From the moment Erik came to provide an estimate, his honesty and professionalism put me at ease. But just to be sure, I got 5 other estimates. While, theirs wasn't the cheapest, this is not a point you necessarily want done cheaply. Nor was it the most expensive...but it was the most thorough of the 6 I received. The the gentlemen that came to perform the abatement, Porfirio and Diego, were wonderful, quick, efficient and thorough in their work. I could not have asked for better people if I had to go out and choose them myself. Erik returned afterwards to inspect and ensure I was satisfied with their work. So, all in all, I am so glad that I chose to go with Hazmat Team. You will not find more honest, trustworthy, and thorough people. You will not be disappointed. Guaranteed!

They're a Scam. They found a lean on my property and pay for reviews. They actually put a lean on…read moremy Property for over $10,000 more than the WORK I would like to share photos and contracts, to prove that they actually have not even even completed the Work

SOS responded very quickly when my water heater leaked in the garage and hall closet. The workers…read moreshowed up on time, wear polite and kind and did a good job. Now, I am trying to have the area restored and communication has been quite poor in spite of my calling to make inquiries about providing an itemized list of what needs to be done. It has been three weeks and I keep getting the run around. I am unable to give a job to a company who is not willing to discuss it.

Only positive things to say about Rich and his team. What a scary thing to have to deal with as a…read morehomeowner. He was always available to guide me through the process and spent so much time explaining things calmly and diligently and never made me feel rushed.

Hired Jackson abatement to remove popcorn ceiling in three rooms. They missed some popcorn ceiling…read moreasbestos under one light fixture during their abatement. They removed the light fixtures in the two other rooms, but somehow failed to remove the light fixture in the third. We thought that by the fixture still being up, that they had ensured there was no popcorn ceiling underneath it. We were wrong. A few days later, the ceiling refinisher discovered it when it was time to reskim the ceilings and he removed the fixture. The drywaller unfortunately dry scraped it off before I could stop him. I am extremely unhappy as we hired Jackson Abatement to handle the removal professionally so there was no risk to my family or young son of asbestos exposure. In hindsight, they failed and my family and son was still exposed to the asbestos that we were trying so hard to avoid. Rich did try to make it right eventually, but only with me pushing for resolution. A day or two after discovery, he provided a negative air machine and removed any remaining popcorn ceiling that was in the junction box. He also paid for air clearance testing which passed after three days of running the negative air machine. Both of these were because I requested/ pushed for it, they were not readily offered. Bothers me knowing that I paid multiple grand to have the asbestos in my home professionally removed so that there was no risk to my family. Due to their negligence, we were still exposed. Nothing I can do now, and I know nothing will likely come of it health wise, but I hate knowing my 7 month old son was exposed because of a failure on this company. Hoping they learned and do better for other families and customers.

Tom was incredibly kind, informative,and super responsive to help me understand the abatement…read moreprocess for popcorn ceiling removal. It really showed me how much he cares about customer service. I'd highly recommend reaching out to Tom for any asbestos removal needs!

So communicative, helpful, and prompt! I was so stressed after discovering there were probably some…read moreasbestos covered ducts in my basement, on top of my furnace breaking. I'm sure I sounded pretty frazzled on the phone, but Tom took the time to give me a detailed explanation of my options, even in a worst-case scenario, which was so reassuring. Whenever I had a question, he texted and emailed me back promptly. I got a few different quotes, and Tom's quote was almost $1000 cheaper than the rest! He also sent me a list of asbestos licensed hygienists to confirm the asbestos first - he originally referred to them as "guys," then corrected himself to add "and ladies," since a few were women. Small detail, but I appreciated the attention to inclusivity. The day of the removal, his team showed up early, were communicative about their arrival, finished earlier than they said they would, and actually put some of my things back in a neater way than I'd left it! All in all, everything went ....asbestos one could expect. Seriously, thank you!!

Saved me thousands of dollars from scam businesses that were using "mold" as a scare tactic. Jose…read morecame out and did a free inspection and estimate and told us what we were told was mold from other businesses was actually just years of dirt and dust and natural discoloration. Will continue to call them as I can count on Jose's honesty!

I would not use this company again…read more Our situation began as a water mitigation claim, which is already stressful for a homeowner, but the process quickly became disorganized. Communication was inconsistent, timelines changed, and we were told at various points that they were waiting on insurance coordination before work would proceed. The company ultimately chose not to complete the remediation, removed their equipment, and then billed for more days than the equipment was actually on site. When I attempted to ask questions and clarify the discrepancies, the interactions were not handled professionally. The verbal communication I experienced felt confrontational and dismissive rather than solution-oriented, which made an already difficult situation much worse. Everything was handled so unprofessionally. Because I needed to move forward with repairs and focus on my family, I paid the invoice to prevent further escalation while still disputing the charges. Homeowners going through a loss need clear information, accurate billing, and respectful communication. Unfortunately, that was not our experience.

As a realtor, I recently worked with Restoration Heroes on a property that had a leaky shower valve…read moreleaking behind the tile and into the wall. The area behind the shower was saturated with moisture and needed to be properly dried out before the shower could be rebuilt and new valves installed. Carlos Albanez, the project manager, was outstanding to work with. He kept us informed every step of the way, communicated clearly, and made the entire process smooth and stress-free. The office staff was equally pleasant and efficient, providing all necessary quotes and paperwork promptly. We were working under a very tight time frame, and Restoration Heroes completed the job on time exactly as promised. Their professionalism, responsiveness, and reliability truly stood out. I would highly recommend Restoration Heroes for water, fire, and mold restoration needs and would not hesitate to work with them again.

I had water damage. I called Pristine Plumbing, they recommended RH. I never filed a homeowner ins…read moreclaim, Carlos helped help massively explaining and walking me through everything. Eventhought the ins denied my claim. Carlos (and the RH team behind him) continue to argue on mt behalf and the ins still wouldnt over turn their decision. Carlos and the RH team worked with me the best they came to help with mitigation only. The rebuilding and reconstruction is being done by their sister compnay EagleEye. So far, ive been very impressed and recommended RH, especially Carlos, to anybody that has any needs.

I can't say enough good things about Core. We used them for lead abatement following the Eaton…read morefires in Altadena. Robert was our estimator; he was so helpful and truly cared about us as homeowners. We felt he had our back throughout the whole process and would advocate for what we needed to move back into a safe and clean structure. He was overloaded due to the sheer volume of homes needing abatement at that time, but he always responded and did an incredible job. We had a few project teams (led by Luis and Carlos) that came out and all were fantastic - super meticulous, hardworking, professional, and polite. They also wore proper PPE and followed all safety protocols despite it being 90+ degrees out. The best part of all - our house passed clearance - we tested the floor and windowsill of every room and the outside even. After hearing many horror stories from others, we felt really grateful to Core for their hard work and dedication to making our home safe to live in again.

Everyone was incredibly quick to respond in setting up the job. The team that did the work were…read moreincredibly thorough and professional. I would definitely use their services again.

We had an unknown long-term leak that caused damage to the walls and flooring. Orange County…read moreRestoration made the entire process much easier than we expected. From the start, they were professional, attentive, and very responsive in their communication. The team was very knowledgeable and kept us informed every step of the way. Jeff, Rico, Alex, and Eddie were all amazing and ensured the project delivered seamlessly. They took the time to explain what needed to be done and made sure we felt comfortable with the process. We were especially impressed with how careful and meticulous they were in prepping the area and setting up proper containment. The quality of their work was excellent, and they handled everything efficiently and with great care. We are extremely satisfied with the results and truly appreciate their dedication and professionalism. I would highly recommend them to anyone in need of remediation services.

We had a great experience with Orange County restoration. The entire crew was fantastic and…read moreextremely thorough in their work. Everything was done very clean. Rico, our main point of contact took great care of us and consistently followed up to make sure everything was going smoothly. This company clearly takes pride in what they do. We are very satisfied with the results.