Thank you again Dr Patrick and all your staff, for giving my little Tasmanian devil her yearly shots again. As always you were all very kind and compassionate to both of us. I especially liked how you handled the Covid nuisance - very professionally, efficiently and very safely. To top it all off, the bill was very reasonable. Same time next year :) Marianne and Lucy read more

De Patrick has cared for my chihuahua for 3 years. Yes, the office is very busy. But they do a good job at a fair price. Megan, the vet tech was so incredibly empathetic when we finally had to put our girl down at 14.5 yrs old. Yes, I would recommend Montecito Vet with confidence. read more

Last year, my fiancé and I took our 15 year old dog Rudy in (who unfortunately has since passed away due to old age) anyway, we took him in because he had a growth in his nose and was having sinus issues. All we needed were some antibiotics and anti-histamine and a medication to stop nose bleeds. We pulled in. They came out to our car, took down our information, and then a while later, came out and took our dog Rudy in to be examined. Not only did they charge us an outrageous amount well over $600's, to top it off we took him in for the sinus growth issue. However when his visit was over they brought him out to our car & gave us the bill. The woman who brought him out after he was finished, the way she explained things left us utterly confused. They only gave us a few antibiotic pills and they also told us that he was quote " infested with fleas"!! We were very confused because he did not have any fleas whatsoever! We told the woman that he did not have fleas and that we already give him a monthly dose of flea meds. They insisted that he was ravaged with fleas and told us that we had to pay the bill in full. As soon as we got home we searched every nook and cranny, every square inch of our dog, and surprise surprise.... NOT ONE SINGLE FLEA!! read more

AWFUL place, do not take your pet here! It's like a factory. Each veterinarian must help at least 7 people an hour. The diagnose is correct but the caring of your animal is not there. I took my pet to Montecito and gave Dr. Patrick the paper work from an emergency clinic and Dr. Patrick was reading it and explaining things and stopped in the middle and told me to wait, he paused then finished explaining, told the veterinarian assistant what to do and then he left on to his next patient, there was unanswered questions and the assistant had to go ask while he was seeing another animal. A few days later when I had to take my animal in to get euthanized I asked to go into a room right away when I brought her in, but had to wait. It was loud and there were so many people people were standing because there were no more seats to sit left. When Dr. Patrick came in he did a very fake,I'm so sad, told me had to shave her to find a vein, told me it was going to be fast, and boom it was done, he told me she was gone and left. This was the worst experience ever and I will always remember how my animal who I loved and who spent years with me was treated so uncaring to me and my animal. I think nothing but sad thoughts when I think of how my animal died and what it was like those last moments,and it was the most saddest and most awful thing someone ever did to me or any of my animals. I have nothing but sad and hurtful memories from Montocito Vet. read more

They are always so caring. I felt they cared about my Gracie just as much as I did. Thank you for your kindness, empathy and professionalism. read more

My friend recently took her dog, an award winning Leonberger, to this vet. She wanted the vet to check if her dog was pregnant. They confirmed the pregnancy, and said that there would be 10 puppies. Well guess what? Nine months later... she went to another vet, and it turns out the dog was never pregnant at all! Don't criticize me for the diction that comes with my old age, but I think the most apt description of this so called veterinarian is a QUACK. Clearly she (and don't get offended young people, I'm not assuming her gender) neglected all former medical training and thought it was totally fine to say with certainty that a dog was pregnant with 10 puppies that she just felt with her hands! No ultrasound, no testing. Quack vet doesn't even have ultrasound equipment. Now this, this could all be forgivable. They could have simply given my friend a refund. One that was well deserved. But NO! They said that just because she paid for a check up and they said the dog was pregnant doesn't mean they are liable for anything. Well, they're liable for a bad review. I wish I could give less than one star. WHAT A SHAME. read more

Once the decision was made to let my 14+ year old lab go, I made the appointment. They had me stand in a crowded waiting room, crying my eyes out for a half hour past my appointment time! When they finally let us into a room to say our good byes, she couldn't walk and some other client (not staff) helped her into the room. The shot had a bad reaction and she tried to flee. This was the most heartbreaking experience and the staff at this clinic are like salt in the wound. None of them ever seemed happy or to enjoy what they are doing. read more

I would recommend Montecito Veterinary Center & Dr. Patrick, I've taken my dog there for dental cleanings 3 or 4 times and they always do a wonderful job! They are also very professional and nice whenever I have spoken to them on the phone or in person. read more

Spent 1.5 hours waiting for my dog to get three booster shots. Put on hold 5 mins while checking in. I guess this place is so popular they have to overbook and let the parking lot fill up while your animal is inside held hostage. We've had good service before but this isn't a good way to run a business. read more

I tried making an appointment by calling multiple times. No answer at first, and when they did pick up they didn't even acknowledge the call...and hung up on me no less than four times! I also cannot get a hold of a manager to notify them of this so the complaint goes here on Yelp. I'm finished with this vet. There is other quality vets to choose from and I would advise that you do the same. read more

I took my recently rescued senior blind mini-poodle there for a dental cleaning and possible extractions. I dropped her off in the morning and picked her up in the afternoon. They told me they removed 2 back teeth, one with 2 roots and one with 3 roots. Extra charges for deep-rooted extractions. $650. When I asked for pain meds, they refused. No antibiotics sent home either. As days progressed, she was in terrible pain, whimpering and groaning. I was unable to get her into an emergency hospital because they were so busy. Finally found another very caring vet who agreed to examine her on a Sunday when their clinic was closed. The rash she was developing that was getting worse and very red. I was shocked to learn the rash was a burn from a heating pad, often used during surgical procedures. She ended up having a huge severe burn on her right thigh. Dr. Grant Patrick denied any responsibility for the pain & suffering and burn wound. I learned later that he sold 1/2 his practice to another vet who does not have a good reputation. Dr. Patrick did not seem to know which teeth were pulled, when I spoke with him on the phone, as shown on my documentation I brought home after the surgery. He was very defensive. For the first 3 weeks after the dental surgery, I cried each day from grief & trauma caused by seeing my poor little Molly suffer so much. I had to treat her open wound several times a day. Her personality has changed and she has become very fearful and hyper-vigilant. I pray for healing for Molly and I. Animal advocates in my community have been really supportive and were horrified by the photo of her wound and the fact that Dr. Patrick did not send home pain meds and antibiotics after the deep extractions. read more

I've been taking my dogs to Dr. Patrick since 2010. Dr. Patrick has cared for my puppies as well as helping me say good-bye to my beloved seniors. I have nothing but the utmost respect and confidence with the care that Dr. Patrick provides. He's an amazing veterinarian! As far as his front desk staff, this is where the great service stops. One individual in particular is the most brash and rude person one could encounter. When asking questions she acts as if she is inconvenienced and put out by them. She really needs to work on her customer service and communication skills. I watched her interactions with several pet owners over the course of 30 minutes and wondered how she kept her job?! It's unfortunate that one bad apple can ruin what otherwise would have been a great experience. read more

Long story short - my cat has a weird name. I've been to vets all over Sonoma county and I was always treated strange because of this. But at Montecito Vet we have never felt more accepted or cared for. Dr. Diehl has always treated us with respect and top notch care. He has been my primary vet for years now. I also witnessed the front desk lady Taylor go above and beyond for an elderly man during one visit. He was looking for a certain address and she did everything she could to make sure he knew where to go. In an age where it's easy just to tell someone to google it or use the gps, Taylor did the respectable thing and took time out of her very busy morning to give him precise directions. Sorry for the long post - but my bottom line is that Montecito Vet will treat you and your beloved animal with the respect they need! Highly recommend to everyone! read more

Every time we make an appointment, staff is friendly and usually able to see our little Boston in a timely manner. Office is efficient, even appointments in the afternoon usually have a max waiting time of 10-15 minutes to be seen. Most importantly the vet, Dr. Patrick, is someone who never makes us feel rushed during an appointment. He is very thorough with our dog & let's me ask questions without making me feel like he's in a hurry or looking down his nose at me. The guy is easy going and a genuine care for animals always shows. It is such a popular and highly recommended vet for obvious reasons. Unfortunately, if you have to cancel, you might have to wait more than a few days to reschedule. 1 of 2 veterinarians we take our little Boston Terrier to see. We like another, & it happens to be right down the street for emergencies or scheduling problems. read more

I absolutely love Dr. Grant Patrick! And his entire staff must be hand-picked. Everyone there is good, kind. Loves animals, but also their owners! read more

My dog Rusty had his teeth cleaned and all went well. Happy with the service and the staff is very nice. Dr. Patrick and staff are doing a great job. No problems. read more

Montecito Veterinary Center - Rusty - Veterinarians Near Me - Santa Rosa, California

2 years back I went with my Mom and my Sister for their dogs. I thought they were great. I am not sure what happened in the last 2 years but the only reason I am even giving 2 stars is the vet was very nice. The entry way is a zoo and no it doesn't just pertain to folks with cats. My poor puppy was traumatized by the chaos. The 2 girls at the front desk, so unfriendly and 1 was extremely rude to the clients. Not asking for a bestie here by any means but using their manners is just customer service 101, I don't have to spend my money there. I was told to bring in what vaccination papers I had, I did that. This was a rescue pup, she had shots from another vet. I was asked what shots she had...um my degree is in accounting, I am NOT a vet. That was a fiasco. I asked them to clip her nails, the girl made my pup yelp...I could've done that myself. Basically I paid for a wasted office visit. The reviews seem mostly to be so outstanding. Maybe it's who you know there because my pup nor I were treated very well there. On the search for a vet that fits us better. Update: I went to another Veterinary Hospital. Lucy had so much done. She should have only received her Rabies yesterday. I feel Montecito took $80 from me and did nothing other than run a flea comb through her and make one her nails bleed in an effort to trim them and tell me she's fine, come back in a month. She was due for a set of shots when I took her into Montecito a month ago. Had the front office help called on the paperwork I had from Lucy when adopting her they would have known. Instead they prefer to be rude and inconsiderate to their clients, you know instead of actually doing their job and assisting the client. I can't emphasize how disappointed I am with Montecito. Do NOT go here, they are a RIP off. read more

OUTRAGEOUS PRICES - LACK OF TRANSPARENCY AND CUSTOMER SERVICE Just to be clear, I bring my young cat at Montecito Vet Clinic but my older one has been followed by vets at Pet Care for years. I needed a nail trimming for my older cat and I made a phone call to ask if Montecito offers nail trimming service for cats not under their care and the nice lady on the phone told me that they do, but didn't mention anything about the "price policy". I booked an appointment. At the check in, something was odd: they requested the vaccines records from Pet Care (for a nail trimming???) Still, no one explained me anything about the "price policy": not on the phone, nor in person at check in. More odd, before the nail trimming a doc quickly checked my cat and read her records... Finally, when I had to pay for the service, they charged me $64.00, FOR A NAIL TRIMMING!!!!When I expressed my extreme surprise for such outrageous price, I've been told that my cat had a "half visit" with the doctor in order to establish care (?) and that from now on I will pay only $17.00 for any nail trimming service. When I told her that nobody told me anything about that before performing the service, she just said "I'm sorry"- a quite meaningless "I'm sorry"! The only reason why I bring my young cat there is because he only needs vaccines and Dr Patrick is a nice doctor; but, what happened this morning is shameful!!!! read more

Horrible parking, high price and the legendary Dr. F isn't around that much. The people working there are cold as Ice. This place lost the local feel and I will continue to spread the word. Say your prayers when exiting the facility as well. read more

Dr. Lankes is very knowledgable with exotics. She has teated my iguana and a bearded dragon with mouth rot. She's is always very upbeat and can help you find solutions that are reasonable to manage, affordable, and effective. The front office staff are equally cheerful and quick to greet you when you arrive. I can tell by the number of wagging tails in the office that many families agree! read more

I saw a worm in my cats stool so I called and asked them when I could bring him in, lady on the phone told me they just needed a stool sample. I wait all day for my cat to poop and I finally get there 5 minutes before closing when they tell me I have to bring the cat in because he's never been there before. Why didn't they ask when I called...?!? I sat in traffic for 25 minutes with a bag of poop in my car. Not cool lol. Maybe inform the entire staff of stool sample protocol so people don't inconvenience the staff right before closing? I felt so embarrassed standing there with a bag of poop I didn't even need to collect!! read more

Love the great service and care we get for our pet. Dr. Patrick is a great Veterinarian and we appreciate him and his staff.

Dr. Patrick is a likable guy and really loves animals. I trust him to my veterinary care, he even performed surgery on one of my cats. The one change I would like to see is a separate entryway for cats. The lobby is a raucous kennel every time you go in. Cats are traumatized before they even get on the examination table. There are three entry doors. Perhaps the entry closest to Hwy. 12 with the bench inside could be reserved for cat owners. Dr. Lankes at Montecito Veterinary is wonderful with cats. I recommend her for your feline care. read more

Both vets here are great, and the staff is wonderful. I've had to bring three of my animals here in an emergency, fearing the worst once, and every time the clinic was able to make time for us and we received the best treatment. Once when we couldn't find the source of the pain until a second visit, they waived the visit fee since it was the same issue. Organization, compassion, and meticulous record keeping make this the only place I'll bring my fur babies. read more

Montecito Veterinary Center - Shorty loves Montecito Vet! - Veterinarians Near Me - Santa Rosa, California

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Been a client for many many years! Would trust my fur babies to another vet! Dr. Patrick is extremely compassionate!

Montecito Veterinary Center is our vet of choice for all of our pets. We have a chihuahua, a beagle, a hairless sphinx cat, and a normal cat :). Clearly, we have pets ranging in all different sizes that have different needs and Montecito Vet Center takes so much care in treating our pets. The other day I took my chihuhua to get her teeth cleaned and I was amazed by all the dogs in the waiting room. Clearly, other people agree with me that Montecito is the best! My little Bella is so scared of other people and dogs and they were so sweet to her during her stay. If you love your pets as much as we do- They are in great hands at Montecito Vet! read more

These folks are very nice. Unfortunately though, the vet I've seen there (can't remember name) has not done much for my Cat. I've been to him several times, gave him my opinion (she has some urinary issue), but he's done nothing but to offer a new, costly pain medicine. I might call him illegitimate. I'm going to find someone who can actually help, or at least tell me the truth about her condition. I'm really upset with the vet. read more

Vets are great here. Very happy with the service every time we have been there. Checkout process has been disorganized and taken longer than I'd expect each time, but that is my only complaint. read more

I used to believe this was a 5 star establishment with fair pricing. However that has changed with the price gouging I experienced yesterday. I ordered Next-guard for my dog and usually there is no problem. This time after I ordered it I was told that by law he needed a new exam because it's been over a year. Took him in and the exam lasted 2 minutes max. All the vet did was told me my lab needs to lose some weight (she did not give any recommendations on how to do this), checked his stomach, listened to his heart, looked at his eyes real quick, and felt his stomach. Turned out the exam cost me $64! Twice as much as the actual flea medication. I could understand that price if there was an actual exam, but I could have called in and told her that my labs is a little over weight and other than that he is healthy. If this is the new standard of pricing for a 2 min "exam" I will be taking my pets elsewhere. read more

We had our two puppies spayed and neutered here. The veterinarian was great and the surgery went well. I wish based on that alone I was able to leave a positive review. However, when our pups went through the procedure we also opted to have their stool tested (they were recently rescued). We were told the tests came back clear and were NEVER notified of any issues. Fast forward to almost ONE SIX MONTHS when we contact the office for verification of these samples for a boarding facility, and they tell us FOR THE FIRST TIME that one of our dogs HAD tested positive for giardia. What if we hadn't asked for these results?? We would have NEVER KNOWN. As a pet owner, I was shocked and extremely bothered that there had been no follow through whatsoever to let us know our dog was sick in the first place and that due to this she was unnecessarily infected for so long. This utter lack of responsibility left me to feel the need to leave a review so at least future patients will make extra sure to follow through on their pet's test results at this facility. read more

Wow! This vet is awesome! So far we've had 2 healthy litters of boxer pups, and have taken both to Dr Patrick. He has done an amazing job with both tail docking and dew claw removal. The staff is super friendly, helpful, and the energy in the place is contagious. Dr. Patrick is so good with animals, and you can tell he truly cares about your pet and NOT about the money he's making. I will be recommending this vet to the new owners of our 8 pure bred boxers pups as we find them loving homes. read more

I've taken three exotic pets to Dr. Lynne Lankes And had a great experience. She gave so much wonderful information on care and home remedies to help my pet and give me multiple treatment options. I can tell she really cares about making sure her patients get well, she asked me to give her an update and I did and she answered urgent follow up questions I had quickly which I am forever grateful for. She is very nice and professional and I fully trust her with my animals. They also have great prices for rabbit spays and neuters if you need that done! read more

Having lived in Santa Rosa for 28 years, we've found Dr Patrick and his staff to be the very best in town. His professional expertise goes hand-in-hand with his caring, honesty, and devotion to animals. Phone calls are returned in a timely manner and all treatment options are explained. He's taken excellent care of our Smooth Collies (one of whom is a Champion show dog) and cats ... from nose-tip to tail-tip and everything in between. Montecito ranks #1 in our family. read more

I am here with my little grand dog whom I am crazy about. They are so kind when you walk in the door with a panicked puppy. They treat him as if he were a human, taking such good care and getting the puppy better. Totally recommend all the vets here! We have seen a couple of them and all of them are so professional and compassionate. I just wish they treated people, I would come here!! read more

I wouldn't want to take my animals to any other vet! I had taken my 13 year old fur baby to Montecito thinking I was going to have to put her down, but with the love and care the doctors gave her, I walked out with some medications and my baby. A couple days later it was like she was 5 years old again! Running around, wagging that little tail of hers! And the staff there are just amazing. Every time I walk in to pick up food or medication, I don't even need to say who I am or who my dog is! They always ask how Marley is doing and always tells me to give her love for them. Truly such a great vet! Highly recommend taking your fur babies there! read more

Hands down the best veterinary clinic in Sonoma County. I recently had to put my loving boy down and they were so quick to comfort and aid me. The lobby was full of people and right when I walked in they were able to put me into a room. The receptionist was so sweet as she came into the room to ask me what I had planned to do with the ashes after. It just made the whole experience a lot more comforting. Thank you Montecito Veterinary Center read more

I cannot say enough good about this place. I love the staff and Dr. Patrick and Dr. Diehl. Having Dr. Diehl join the staff was a great addition as he seems like a great vet following the same philosophy as Dr. Patrick. I feel totally confident whichever vet the pooches or kittycats see. They treat the animals as friends, remembering little things about them... just as if the animal were their own. I also like the fact that they can have an orthopedic surgeon come to operate right there, saving substantial money. I have recommended him to everyone and all my neighbors go to him. The one across the street from me calls him "Dr. Doolittle." Just an aside: You will find the costs lower than in other clinics, too. read more

I have been going to Montecito Vet for years. The reception staff is rude, unpleasant, non empathetic difficult to work with. The only reason I gave them 2 stars was because of Dr Patrick and the other Vets. read more

Dr. Lankes has been caring for my 'Little Bird'. I can tell that Birdie really likes Dr. Lankes and we surely appreciate her being there for us during our sojourn with a hair tourniquet. (A single strand of my hair unknowingly got wrapped around his little ankle ;-( Not fun for my dear little one and so much worry for his mom. We thank Dr. Lankes from the bottom of our hearts for being there for us on such short notice. We anticipate and pray for a happy outcome for my dear, tiny little green man. Please note that the entire office staff is exceptional, friendly, professional and very helpful. I would highly recommend Montecito Veterinary Center for the care of your little friends. read more

I have been going to Montecito Veterinary Center for six years and have been very happy with Dr. Patrick. My last visit I saw Dr. Lankes and left feeling angry and dissatisfied. My dog has gained weight and we are working very diligently to help him reduce. Dr. Lankes hardly looked at our dog but spent most of our appointment lecturing me and talking down to me regarding "what I don't know"!! I have had many dogs and have dealt with many life-threatening conditions usually gaining the trust of our vets. Dr. Lankes does not know me or my dog and STILL DOESN'T!! The shot was administered by her but she did not even listen to our dog's heart or even place him on the exam table. I should have gotten the shot from the friendly tech and avoided the fee for a "professional evaluation"!! THANK YOU Dr. Patrick for your kind and professional work...hope to see you next time!! read more