To the response that the business owner provided for my previous review…read more Yea, no. My cars were mechanically in perfect condition before I brought them to this place. All of a sudden after the work was finished on both separate occasions, some sort of mechanical issues would magically appear with it. Me personally, this isn't a coincidence. The people here are predatory and will scam you any chance they get, even if it means damage to your vehicle in order to force you to pay for additional repairs with them. L establishment.

Worst Muffler Shop Ever. Took 3 hours to add a muffler to my Honda. Save your time and money go to…read moreAndy and Classic Muffler Shop on Winfield. Andy would have taken care of you in 30 minutes. These guys are Amateurs. Don't waste your time and your Money.

If you are looking for a professional, trust worthy, friendly, affordable & efficient auto…read morerepair/maintenance shop whose staff won't try to oversell a customer on "extras", then Alvin's Auto Center in Willow Glen is the place to go.....Sam took excellent care of me and my hybrid SUV. For years, I always stressed about taking my car in for service to auto dealerships or other local auto shops who pressed me on completing unnecessary repairs....Michael & Company just down the street from Alvin's Auto Center is a prime example of this. I trusted them and after gauging me with multiple costly repairs, my SUV still didn't run properly. Those days are over now that I've found Alvin's Auto Center. They also have a Milpitas location which I am sure provides the same level of customer service & care. Again, Sam & Anthony - You guys are the Best!!!

Growing up, I watched my brother frequently visit Alvin's. I decided to carry on the legacy and…read morestarted going to Alvin's for my general car repairs and maintenance, and that is something I have never regretted. From my first car fresh out of high school to the 5+ vehicles i've owned since, Alvin's has given me a level of satisfaction and comfort that no other shop has managed to do. Even for vehicle repairs that I know I can do at home, I still opt for bringing my car into Alvin's, knowing that they will do it right and make sure it's right every time. Their pricing is very fair taking into consideration the amount of value you get. They have some extremely knowledgeable technicians who have been in the industry for many many years. Mike also makes sure to always purchase parts that come with warranty (unless stated otherwise) and i've seen parts that come with 1-5 year warranties. It adds an extra layer of comfort knowing you won't be charged again for a faulty part or a job not done to proper spec. If you're considering a new shop to take your vehicle for general repairs and maintenance, I would look no further. Alvin's really knows what they're doing, and Mike at the front desk is extremely easy to reach out to.

I'm updating my review to 4.5 stars for the recent service I got…read more Vik, the manager called me and offered to clear things up and provide reassurance. He clarified that during my follow up appointment, he did in fact say that he would waive/ decrease the diagnosis fee since it was a follow up from the previous issue. He apologized for the confusion and offered to make it right. When asked, he stated that the replacement unit they would be using is a Denso compressor (high quality) which also came with a 2 year/ 24000 mile warranty. Vik also detailed that if the price quoted wasn't going to work out for me, he could call around for other parts or even an OEM. After accepting his offer for a Denso unit, he said that he recommends changing the receiver dryer filter which came with additional cost. I was taken by surprise but he said that if the compressor fails during the warranty, the first question the manufacturer asks is if they changed the receiver dryer filter. I think if it's important to have that changed at the same time, it should be disclosed to the customer to start. After scheduling and arriving to the appointment, they were able to get me in and out in the same day (7:30am - 5:30 pm) for both the compressor and receiver dryer filter. I was also able to get my system tested and fluids refilled. The shop was also able to check over my whole car for other issues and found that my engine coolant was leaking at the hose. They didn't mention this problem the last two times so either it just showed up or it wasn't checked. Overall, I'm happy to report that the car AC is actually freezing now and stays cold (at least since the last few days) and with the warranty stated on AAA's site/receipt, I'm confident in the repair. The customer service from the staff is very friendly but just had a miscommunication to start. Things I would ask during scheduling if I came back here to repair my car would be: what brand part are you using, does anything else need to be replaced at the same time, how long is the warranty?

Had an 8 am appt today to simply do a diagnostic check and get a code. Thats it. I am a AAA member…read more I was rudely told by the male front desk "help" that I would be charged upwards of $250 for the check which O'Riley Auto Parts did for FREE and without an attitude. I'd also like to give Amy the Bot ZERO stars. I followed up as directed, no response. Great job, Amy!

I had a difficult car problem - the battery on my 2014 Fiat 500e EV wouldn't charge. Townsend's…read moredid a diagnosis and found that it needed both a charging module and a controller module inside the main battery pack. Since the car isn't made any more and neither are any of the components, they worked with me to try to find parts. I ended up finding that the controller is not available, and found a refurbished battery pack through Fiat Chrysler. They were very patient waiting a long time for the battery to be shipped from the east coast, and when they put it in and got it programmed, it now has about 15% more range than it had when it was new! They kept me posted on the work through the whole process, and I recommend them highly.

Larry and Demetrius gave me 5 star customer service and were really nice I felt part of the family…read more They were honest, accommodating, and really did the most they could to help me during a difficult time. Thank you all so much for replacing my compressor and such short notice, they gave me options as to what route I wanted to take with the repairs and communicated updates with me every day that they were working on my car. Now it's back to 100% and I'm glad I found this shop! Thank you Larry, Demetrius & the rest of the crew. I'll definitely be back & I'm so grateful to have found an honest, reliable and kind mechanic! Family owned as well so I appreciated that aspect of the business. Take care guys!

I can't believe it's been so long since my last five star review of this fantastic business. White…read moreRoad auto service handles everything automotive for myself and many of my friends. I have my oil changed there, both major and minor repairs, and I just had brakes (front and rear) replaced there yesterday. Tai has been servicing my cars for about 15 years now. He is absolutely the fairest, most honest mechanic I have ever dealt with in my life. I think it's also a good sign that several of his staff have also been there for this full-time. One has to assume he's just as fair and honest with them as he is with his clients. If you live anywhere within the greater San Jose area, and need good, quality, honest car repairs you need to look no further than White Road auto service.

This is how you get ripped off... I got a card in the mail…read morefrom AAA for a free 40-point vehicle maintenance inspection. I didn't even know AAA has auto repair centers? However, I trust AAA and have been a member for quite sometime so I took my car in to be inspected at their Tully Road location. To make a long story short and after testing my car with lots of fancy diagnostic tools they told me I needed $3,924.07 in repairs including front and back brakes. Huh?! I asked what is "needed" rather than "recommended"? He quoted me around $2500. I politely told him I would go to my regular mechanic to take a look. I've been going to Tai/Tran at White Road Auto Service for decades and he has always been the most trustworthy person. Being a good old fashioned mechanic he looked under my car with a flashlight and deducted I needed my front brakes resurfaced. Then he checked under the hood and said I needed to top off my oil. Total cost $234.91. That's a difference of $3,680.16. Who do you think is going to be my forever mechanic?

The best service in the bay area and honest. I come here for all of our vehicles maintenance.read more

I do not recommend SOS Auto Repair in San Jose. My van's turn signal issue led me here. They first…read moresuggested I order a relay, which I did, but it didn't resolve the problem. After finally taking the van to their shop, they called three days later to say it was actually just a fuse, and the repair would be $280. Understanding the high cost for a fuse, I respectfully asked if they could include a basic oil change (which my van needed) in that $280 charge as a gesture of customer service. The owner, Mr. Arthur, flatly refused and was incredibly rude in the process. Charging $280 for a fuse replacement after giving incorrect initial advice is excessive. Combining that with terrible customer service and a greedy, dismissive attitude from the owner makes this an easy decision: avoid this shop at all costs. They are dishonest and do not value their customers.

I'm one of those people who knows little to nothing about car repair so I'm always on the lookout…read morefor a truly fair, honest car repair shop. Well, I found a great one in Prosperity Automotive. My car was in need of a tuneup and Prosperity was recommended to me. They gave me a comprehensive and quick estimate of my car's needs and did not pressure at all when I chose what to do immediately. Their original estimate seemed very fair. And, believe it or not, when I went to pick up and pay for the repair, the final cost was significantly LOWER than the estimate. Very competent, quick and honest! Thank you!!!!!

I brought my 2014 Volvo XC60 to the shop early morning for a tune up and new tires. I was surprised…read morewhen I got a call later the same day that my car was done. They fixed a couple odds and ends and didnt even charge me full rate. James is a good guy up front and his honesty and sense of humor will definitely help Paul's business. I recommend this shop hands down in San Jose.

Quick service, great communication, reasonable pricing!…read more My AC stopped working, and it was explained to me what the process would look like. They were quick and I received a text with a detailed bill. I okayed the job over the phone and then paid at pick up. Working with Go To Auto Care was a very easy and pleasant experience!

Friendly, honest, and professional. The reviews did not disappoint me. They did not charge me for…read morediagnosis and is honest with me about the issue. Highly recommended