Tire and Wheel Warranty…read more When I arrived to pick up my 2026 911 Carrera, the finance manager spoke to me about purchasing the tire and wheel warranty package. He mentioned that it was the only warranty package that must be purchased before leaving the dealership. I can understand why. About four months after taking delivery of my car, the left rear tire kept losing air, very slowly. I searched for a puncture, but could not find one. At five months, I got curb rash on my right front wheel...ugh. Caner had contacted me for a six-month follow-up, and I mentioned both issues. It was during that conversation that he asked if I'd like a service tech to contact me. That is when I spoke to Tim Wong over the phone. We made an appointment for the very next day, and I drove to the dealership. After filling out some paperwork, Tim let me know that my warranty included a loaner car, and he offered me a new Macan. While in the waiting room, I heard the receptionist offer local customers Uber service to their homes and back. I dropped off my 911 on Thursday, and it was ready for pickup on the following Tuesday. I mentioned to Tim that I had an appointment on Monday, so he kindly arranged my pickup for the following day. The man who serviced my car, Bowdoin, sent me a video of the car's inspection via Tim's email. He was very thorough and friendly in his assessment. Caner was off that day, so he arranged for Hart to go over some of the PCM questions I had. He answered both and was engaging, friendly, and professional. My left rear tire had a nail, which caused a slow leak. The tire was replaced. The curb rash on my right front rim was fixed as well. I've come to realize that a brand is only as good as the people who represent that brand. So many of my friends have said, "Yeah, they should do that since it's a Porsche and the amount you have to pay for them!" In theory, that makes sense. Yet I've had horrible encounters at Porsche Fremont, and it is the same ownership as Walnut Creek Porsche, Fletcher Jones. Two opposed levels of service. My friend, who has owned 14 911s, has his cars serviced at Monterey Porsche, and his stories are horrible. This is not just Porsche, but any brand, Sony, Canon, etc. These are the individuals I have encountered at Walnut Creek Porsche, and I could not be more pleased with the levels of service I have received. Tim Wong Hart Benson Caner Nisanoglu Kasia Ksarzynski Bowdoin I've always contended that the leadership of any organization is reflected in the staff. My compliments to the manager of Walnut Creek Porsche. Thank you.

I reached out to Mike Pardini directly. I appreciated how quickly he responded…read more he handled the whole deal from the first email. Responsive and straight to the point. When I got to the dealership he introduced me to someone on his team to finish the paperwork and delivery, but he was still around through the whole thing. The next day he called me himself. Just to ask if I was happy with the car and if I had any questions. That kind of follow up isn't something you see much anymore. If you want someone who actually communicates and follows through, I'd recommend Mike.

Where do I begin here. I took my older C class Mercedes to the dealer as the previous owner that I…read moreknow well said the guy there is great. So i took it there for a maintence/fluids and such and have them look over the car. Oakland Mercedes said I needed 7k worth of work, they also took my newly detailed car through the wash offsite and ruined the paint with a ton of light scratches. Screw stealerships. So now im stuck trying to find someone to maintain my car. i had a small oil leak in the valve cover gasket and the steering felt off so I needed someone to look at the car. I found Independent Mercedes on Yelp and decided to give it a go and I am so glad I did. In the era of modern plastic laden overly technical cars I am happy these guys are around. They are primarily 2 sons of the original owner but pops still hangs out. They are very easy going good natured people and they can be trusted, no doubt. I have NEVER had an experience like this in the auto industry. They looked over my car, noted the issues and I setup a time to get the repairs done. They took the car in, fixed the issues I had, did it at a very reasonable price and even fixed some door trim issue I had that lost it's adhesive without even asking. I wouldn't hesitate to bring your Mercedes here. I would even drive an hour or more to bring it here. Businesses like this and people like this simply don't exist anymore.

So happy and relieved I found this place. After years of the dealership ripping me off I finally…read moretook the time to find a local mechanic that specialize in Mercedes service and I'm so grateful that I found these guys. They're family owned and operated, honest, reliable, and they do great work. I always leave feeling like I paid for my car what I got and that my car is in good hands.

Fantastic place! Torsten has been great to deal with. He helped diagnose an issue with an…read moreintermittent Service Engine Soon light. Have a smog check due soon, so it was important to get that fixed. Another more troubling concern was the odd handling I was experiencing after some suspension work. They replaced a few bushings and the tightness returned. Torsten is awesome and great to just chat with about cars and stuff. Definitely my go-to shop for my beloved ZHP-a 2004 BMW 330i with the Performance Package and 157k miles.

I brought my Maserati Ghibli S in for its scheduled maintenance service at Prestige Autohaus, and…read morethe experience was excellent from start to finish. Torsten runs a shop built on professionalism, and skill. Everything about the process was smooth, organized, and handled with the kind of confidence you want when servicing a high‑end vehicle. What impressed me most was the straightforward, honest approach. Torsten focuses on what actually needs to be done and delivers exactly that. It's rare to find a shop where you feel completely comfortable leaving a Maserati, but Prestige Autohaus earns that trust effortlessly. The service was completed on time, the pricing was more than fair for a vehicle of this class, and the overall experience showed why so many people rely on this shop for Italian and European cars. Prestige Autohaus is reliable, and highly skilled -- exactly what you want in a specialty auto repair shop. I'm very satisfied with the work and professionalism throughout the entire visit. However, Torsten did try to sell on the idea of a bad A/C Compressor, but I quickly rebutted that the A/C Compressor was already replaced in September 2025 so it's practically new which he confirmed on my car's service history on his computer. Oh well.... 4-Stars only. Be sure to know your car history before taking your car to any repair shop.

I've been taking my BMW F30 3 Series to Orkhan, and I couldn't be happier with the experience. He…read moreand his business partner, Simon (who specializes in Mercedes and Porsche), are incredibly knowledgeable, friendly, honest, and genuinely care about doing quality work. Most recently, Orkhan completed a suspension upgrade on my BMW, and the car feels fantastic. They've also handled my routine maintenance and other service over the past several visits, and every experience has been professional and straightforward. They take the time to explain what the car actually needs, never try to upsell unnecessary repairs, and their workmanship has been excellent. Finding a mechanic you can truly trust isn't easy, but these guys have earned my confidence. If you're looking for honest, skilled technicians who take pride in their work, I highly recommend Orkhan and Simon. I'll definitely continue bringing my BMW here for future maintenance and repairs.

Simon and Orhan have been great with making sure my BMW 330i is running well. I got it certified…read morepre-owned, so at one point I was going to make an effort to go to the dealer to get work done. Until my check engine light came on. The team has been super nice with helping me clear the light and understanding I want to try to use my CPO warranty. Up until... I'm also female, so I usually have the fear of being up charged at auto mechanics. I don't get that here and we actually do talk a lot about cars as well, mainly my desire to own a 2001-2005 Mercedes SL55 AMG (R230). I've also learned a lot being here as well. If my family ever needs work done on their cars and don't want to go to the dealer- then I'll take them here. I told them once BMW wanted me to get fuel injection cleaning and I got warned that it wasn't necessary. I've seen some late model Porsches, BMWs, Mercedes in the shop occasionally, so it just shows that they're better than the dealer both in pricing, repairs and service!

My family has been bringing our cars to Jeremiah for several years now, and we wouldn't go anywhere…read moreelse. If you're looking for an honest mechanic that genuinely cares about the safety of you and your family in your vehicles, look no further than WC Autopros. Everything he does is well-explained, and he lets you know if something is an immediate need or can be delayed a season or later. He will never push an unnecessary repair or replacement. He's also helped my family enormously with sage advice on cars in general, he is very knowledgeable of the industry. How lucky we are here in the Diablo area to have such a trustworthy shop and a friendly, dependable person running it.

I took my 2003 Toyota Tacoma in for service because my check engine light wouldn't turn off. I had…read morerecently replaced the battery, but after only two weeks and less than 100 miles, the light was still on. Jeremiah and his team diagnosed the issue, cleared the codes, and let me know that my water pump was on its last legs. They advised me to closely monitor my temperature gauge and strongly consider replacing it sooner rather than later. The check engine light stayed off until I was just 10 miles away from my smog testing appointment. Rather than miss the appointment, I went in and explained that I likely wouldn't pass. I called Walnut Creek Auto Pros, scheduled an appointment to replace the water pump, and asked them to check the EVAP codes as well. After the repairs were completed, I returned to the smog station and passed without issue. Even though they're 35 miles from my home, Walnut Creek Auto Pros is the only shop I trust to work on my truck.

Andy and Cat are the best in the business! My family has been going to this shop with our cars for…read moreyears and every time I am impressed by their professionalism and quality work on my car. Recently I convinced my boyfriend to take his Honda Pilot in that was having issues with the speed sensor on the transmission. Another shop he took it to tried to scam him and make him pay thousands for a new transmission instead of being honest about the issue being the speed sensor. I convinced him to give Andy a call and let him know about the speed sensor diagnosis. We organized a time to have the car towed in, they were able to take a look at the car and fix it in less than 24 hours! I can always trust every time I come to Walnut Creek Imports that they are being honest with their diagnostics and suggestions for fixes. They also do not price gouge or try to take advantage of female's with pricing! My boyfriend's car runs like new and so does mine thanks to the continued service I have gotten from Walnut Creek imports over the years. Cannot recommend this shop enough!

Time to review WCIS again. Cat & Andy bailed me out last Labor Day weekend--had me get my car towed…read moreto their place on Friday afternoon (they answered the phone just before a holiday weekend and did a phone mini-diagnosis) for a starter replacement on my 2013 Acura. First thing Tuesday morning Andy called with confirmation and estimate. My car was fixed and I was back on the road that day. Last week I dropped my car off- with an appointment- for an oil change. I had my 2 young grandchildren with me and after a walk to see the Maseratis and "lambos" on the corner and a cup of hot chocolate, my car was ready. I like that Andy suggests upcoming maintenance that needs addressing or attention but he isn't alarmist about it. See you soon, Andy

I had my car towed on a Wednesday late afternoon, no appointment, my shifter stopped working in my…read more2008 BMW 328i sport coupe. Brandon was great! He was calm, very helpful and nice. I was panicked. Got my car back on Monday. M Service is honest and they do excellent work. I left the shop with both my arm and my leg. I am definitely going back.

M Service is great -- they do what needs to be done with an honest assessment and no pressure to do…read moreany unnecessary work -- very competent and a pleasure to interact with. We appreciate the ability to drop off early and pick up at the end of the day -- they make the whole process very convenient. Thanks guys!

I really enjoy working with Rob and Kunio as they are honest, quick and extremely knowledgeable…read moreabout car repairs!

Great spot for auto work. Kunio and Rob are really knowledgeable, friendly, and helpful. I have…read morevery limited car knowledge and they're great about telling me when it's time to change things out, like my tires or battery. Highly recommend!