I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Great customer service - responsive, flexible, and reliable! We've had the initial session and have…read morenot seen any bugs so far.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

Potomac Pest Control has been excellent to work with. We live in Reston in a wooded area behind a…read morelot of trees, so we assumed some level of pests would always come with that. But even with that setting, they've helped us get to the point where we really feel like we can have a pest free home. Our main concern was gaps in the basement that were allowing insects to get in, and they were the only company that said they could fill those gaps. They also sprayed the perimeter, and since starting with them, we've seen a huge decrease. They are professional, reliable, and easy to communicate with, and I would definitely recommend them to anyone looking for effective pest control.

Tenant found a mouse in a studio apartment. Put out five inquiries on Yelp, and Potomac was the…read morefirst to respond AND they said they could come out same-day to remove it and check for an entry point. Cost = free inspection and $250 flat fee to plug holes, set traps, etc. John from Potomac came out, plugged a few holes, sets some traps and then charged me LESS than the estimate because the job was straightforward. Quick response, courteous communications, same-day service, more than fair pricing. Highly recommended.

Reputable, reliable and works on getting your issue resolved in a timely manner. This company…read morefocusing on customer relationships and transparency. Arriving one time is something that makes Elite Ops stand out from others. 100% recommend this company for pest related issues.

Update to prior review: STILL w communication issues. We never had rats in our restaurant. I…read moreclarified this with them. They are horrific with communication. The owner has a big ego. I only mentioned that it was pricey compared to our prior pest control. I never said we wouldn't move forward- in fact I told him to start service. We now work with another premium pest control company- HIGHLAND ECO PEST CONTROL. They have been amazing, responsive, professional and took care of our issues quickly and we use them for ongoing pest control. The onboarding process with Highland was incredibly easy and fast.

We were very pleased with the customer service and thoroughness of the inspection of our house. I…read morethought that the price was reasonable considering all that they will do to help keep the mice away. I would definitely recommend Connor's. They are very professional and reliable.

Gary is very knowledgeable and explained how the treatment works. He's very professional and…read moreanswered all my questions. I highly recommend this company!

Because I'd seen a few mice in my kitchen, and my cats had recently become very attuned to my the…read moreareas underneath my stove, fridge, and dishwasher, I found Rossi Pest online and emailed an appointment request for an estimate to seal everything up to keep the little buggers from getting in. Joe Rossi came by and did a thorough inspection of my kitchen and sealed off possible gaps, holes, and entryways that he located. Now my mind is more at ease that my cats won't have a new (living) toy to play with. Joe was incredibly friendly, did a great job of explaining what he saw upon his inspection, and how he was going about fixing problem areas, and the cost was incredibly reasonable. Hopefully we won't have any pest issues in the foreseeable future (knock on wood!) but if we do we feel great about giving Rossi Pest a call. A great local family owned company.

I was frustrated with this service after spending a few hundred dollars on a package and taking…read moretime off work for multiple visits to essentially have no resolution to my problem and no advice for further steps. I was out money not only for the exterminator, but for a video camera and furniture that I ended up throwing out. Pros: were flexible with scheduling; showed up when they said they would and were careful not to make a mess; seemed knowledgeable Cons: never caught a mouse or found where they were coming in; I had to insist that they plugged holes; I felt like they essentially gave up and even seemed to doubt when I continued to find mouse droppings.

Update 2 Jan 25: I've been a Holiday Termite and Pest Control customer for years. They always…read moreaddress any pest issues I have and provide high quality service. Wesley was my technician today and he was friendly and professional. Thanks!

Showed up right on time. Very professional. Received the receipt I requested. Overall quite…read moresatisfied

Unacceptable Customer Service with Miche Pest Control- Virgina…read more I had been a loyal customer of Miche Pest Control for several years, but my experience ending service has been extremely disappointing. I requested cancellation of my service effective September 3rd, and they confirmed it. However, they still charged me for that time period. When I asked for a refund, they refused--even though I was no longer receiving services. This shows that Miche Pest Control values profits over people. Their unwillingness to issue a fair refund after years of business demonstrates poor ethics and disregard for customer loyalty. On top of that, their service quality had already been subpar, which was one of the main reasons I cancelled. I strongly recommend that others avoid this company and instead choose a more reputable provider. You can also check the Better Business Bureau, where you'll find additional complaints from past customers who experienced similar issues My response- that call mentions my renewal is 9/27. Hence the follow up actions. Bottom line that fee includes sept and i am not receiving that due to the cancellation. Its unethical to take someones money and not deliver service. It should be at minimum prorated.

While ALL of the techs we've had have been incredible, the customer service side is AWFUL. Getting…read moreahold of anyone if it's not about money due is non existent. They'll blow up your phone when you need to pay a bill, but attempt to talk to ANYONE about ANYTHING- impossible. We missed two months of bills because we were in the midst of some issues which I communicated to them. In late December I reached out several times to attempt to speak with them about the bills for payment and service as our portal was not working. They never answered any calls and then blew up my text messages for payment where they argued with me the entire time. We ended up paying for THREE Months of service without any fucking services being done. Already have emailed three times, called and left voicemails and attempted to text them to figure out what's going. HIGHLY do not recommend and your're looking for join the team- take your talents elsewhere. It's clear from all the reviews in the past three months something has changed for the worst at this place.

Great service and the technician was superb. He took the time to explain the process and what the…read moredo. The follow up was timely and the same technician showed up which was super and I felt the continuity of the service was preserved. Good value and the offer a package deal. Well worth the call and they are veteran owned and operated. Best service requested. We had a rodent problem and the knew just how to isolate and identify the problem.

Mr. Murphy did a great job. Sprayed the upper floor of our home promptly and efficiently once I…read moretold him we were having a problem with spiders up there. Very courteous and extremely efficient in his work.

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.