Came thru in a pinch Mike did everything he could to help us. Thanks Jim's towing. We needed help…read moreand you were there

Jim's Towing Service was nothing short of amazing! He was quick to arrive and get the job done well…read moreand efficiently. He is super nice and friendly, and was such a life saver and a pleasure to work with! I hope I won't need another tow service anytime soon, but if I do- you bet I'll be calling Jim's Towing Service. Thanks a million!

Got into a rough pickle and needed to get my car towed. The man who came was extremely kind and…read morehelpful, took extra time to care for my vehicle and helped guide me in the right direction as to what I needed to do next. Made a scary situation less intense and stressful. 10/10 would recommend and use again.

These guys got me in last minute and did a great job and every gave me a ride home while they were…read moreworking on my car!

I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

Kevin was so helpful, kind, and quick when needing to tow my car. I waited hours for another…read morecompany but he came instantly. I definitely recommend AK Towing and Recovery.

towing for disabled vehicle…read more My truck was disabled last night on a country road. AAA left us high and dry, saying they couldn't find a tow company. I called AK Towing around 1030 last night and he showed up as soon as he could. He also offered to call AAA and arrange the tow through them so I didn't have to pay the hundreds of dollars out of pocket to pay up front for the tow, which really helps financially as things are tight for everyone right now. While driving out to meet him (the ordeal with AAA lasted about 4hrs, so we had returned home), I passed a woman walking on a remote stretch who had hit a deer. I gave her a ride and he stayed after my tow to help her out too. When I left, it was around midnight. It was a late night for a hard worker and a true gentleman. Thank you.

Did a great job, at a great price. Can't recommend enough. Do not, I repeat do not use Moscow…read moreTowing. Had a terrible experience with them.

I would give negative stars if I could. Driver went to the wrong address, then yelled at me for not…read morebeing there. When he finally found the correct address he refused to come onto the property because we have a gravel driveway and it's apparently "unsafe". He was rude, confrontational, angry, and frightening. He blamed me for having a car problem and told me to figure it out myself because he wasn't going to do anything "unsafe" like drive on a gravel driveway. One of the worst service experiences I've ever had in any industry.

I needed to find a trustworthy auto shop in Moscow for my son, who's away at college and drives…read morehome to Seattle from time to time. I reached out to The Hive Auto Repair, and from the very first conversation with Sivan, I felt completely at ease. They were able to get my son in quickly, which was a huge relief because he'll be on the road soon. During the oil change, Sivan and his team noticed a couple of things that needed attention and took care of them right away. I really appreciated how clear and honest they were throughout the process. As a mom, knowing there's a reliable place my son can go to if anything ever comes up means everything. I hope we don't have to go back anytime soon, but if we do, I'm glad to know The Hive is there. Great service, fast turnaround, and genuinely good people.

LOL at this repair shop. First off, they are extremely overpriced. I feel like an idiot getting…read morefixes on my car here. I spent over $4,000 for a new power steering pump, alignment, and they somehow found that my steering was still not straight (even though it was not an issue before) so they called me and told me everything they needed to do. Since I travel for work 5 days a week, I felt I had no choice but to let them continue and finish the service. When I brought the final cost and services to a different auto repair shop, they felt so bad for me for spending the money I did. That's when I knew I made a big, big mistake. They also don't have an issue pressuring you into making sure they get to work on your car. They want to overcharge and take advantage of people who have little to no car maintenance experience. They also take too long to get simple repairs done. I had my car dropped off for the above service. During that time, I needed to get a rental because they didn't have any loaner cars available (according to them). They promised me it would only take 2 days. I called every day for 4 days and then they changed the pick up day/time for the following day. Finally was ready. BUT WAIT! THERE'S MORE!! I drove about 5 miles and started hearing noises as I drove on the main road. I took it back and they said my struts were worn out and they needed to be replaced. I asked them how did they not catch that during my initial service? They told me they didn't hear anything during the test drive and they didn't do anything to those parts of the car. BULLCRAP! They did a wheel alignment (or did they?). I took it to Les Schwab and they said my struts were fine that they were just loose and they did what they did for free and sent me on my way. My assumption for that is they want to take their sweet a$$ time so they can charge more for labor costs. So many issues with this crap auto repair company. I encourage anyone who is thinking of getting services done here to go elsewhere. Literally anywhere else in Moscow or Pullman. Heck, travel to Spokane/CDA if you have to. It will save you so much time, money and frustrations!

I called for a tow, the gal was polite and asked the right questions. She said she would pass the…read moreinformation on to the driver, and he would be contacting me. Matt called me and told me when, he was headed my way. He was polite, curtious and professional. With a confident " can do " attitude he hooked up to my RV, disconnected the rear connection of the driveline, and tied it up correctly. In a timely manner the tow was safely completed at a reasonable rate. I will be sending folks your way, Thank You !

Best tow company in the valley! Had a flat at top of the Lewiston hill and they were there in 15…read moreminutes. Fast and friendly.

Great price and work. They replaced two new manifolds and a new muffler and exhaust on my truck. I…read moream thoroughly happy with their service.

Joe is unbelievable and an all around solid businessman. He goes the extra mile for customer…read moreservice and listens to what your needs are as a buyer. You have got to go check them out and support this dealership who values quality cars, excellent customer service and helping the customer find their best fit!

I'd give 4.5 stars if I could…read more The Good: 1. I feel Evergreen has put more effort into communication than most. I have above average tools and mechanic knowledge, but I don't have much time. I like to understand, more than most, what is being done and why. They have always taken pictures and even videos showing me exactly what the issue is. I have appreciated this. 2. They have worked with me when I bring in my own tires and parts. Some other shops have been less than ecstatic when I have pre-purchased the replacement tires or parts. 3. Evergreen has done well combining labor totals; for example when two things need to be done, but half of one job is done by another... ie. if it takes an hr to pull everything apart and two different items need to be replaced once apart, they have not charged me twice for the same first hr of work. Some shops don't pay attention and total up shop hrs for all work regardless. (usually they are charging from a predetermined amount, and if they don't manually tell the computer to adjust, the computer won't know to adjust. for the two similar jobs.) 4. Fletcher working the counter has always been positive, and had things in order. 5. In my experience they've had better than average knowledge of lifted vehicles. The Bad: 1. In my experience they cost more than other similar shops in the area. Other: 1.Not everything has been perfect, I had 35" tires balanced pretty poorly, massive wobble at most speeds, but when I brought the truck back they took care of the issue quickly and did not recharge me for the re-balance. 2. They looked at, but would not work on my supercharged e46 M3. They referred me to PDQ in Lewiston as they felt they were unqualified. I actually appreciated this. I want things done well and like to know I can trust them to tell me before they get into something they can not correctly remedy.

Highly recommend! I had a regular oil change service, the price is amazing compared to other shops…read morein the area, as well as having a friendly front desk staff member. I paid only $75 for my older 2004 car's oil change. I really recommend coming here for the price, friendly and knowledgeable staff, and quick service.

We have had Point S in Moscow do our oil changes for the past several years. Point S prices have…read morealways been reasonable and lower than competitors. We have always received friendly professional service and highly recommend Point S in Moscow.

Bruneel Point S Moscow evaluated my 2011 Subaru Outback for a noisy (embarrassing) exhaust issue…read morethat I couldn't find myself. Within 15 minutes of dropping the car off, they resolved the issue and charged nothing. Thank you Bruneel Point S for being an awesome business in our Moscow community!