After going to three dealerships, as well as Carmax and test driving five plus cars, I finally…read morestumbled upon Desert Auto after searching Craigslist high and low. I saw a wide selection of automobiles available in an assortment of makes, years, and styles. I talked to Tamir and he was responsive, friendly and followed through with things. The transaction was fluid and there weren't any surprises. I recommend checking out their inventory and considering what they have available when you make your next car purchase.

I don't usually leave reviews... but I think when people treat you well you should call it out…read more I happened to stop in to the lot with a friend to look at a car for him; they some very nice vehicles. I happened to see a car I had a model of as a kid (BMW Z3M) and fell in love and I just mentioned to Sunny I wish I could get it. Long story short, I went back a few times to look at the car and Sunny knocked off an amazing amount of money to fit it in my price range. At no time were they pushy or tried to get me in some other car, they literally hacked the price to make my dream car fit in my budget. I've never heard of such a thing. I 100% recommend this place and this is where I will buy my future vehicles.

Can I give zero? Literally knew it was for my daughters Graduation and 18th. Sold it to me knowing…read morethere was no headlight and not even a plug for it (had to go to a junk yard) then 100 miles check engine light. But sat there and told me about his son driving! Would he want someone to do that to his kid????? POS

I brought a 2001 Honda Accord 4 years ago from this dealer and it was a great car.The car had no…read moreissues and drove great. I'm writing this review now because it should be noted that the owner is great, helpful and honest. Buying a used car is nothing like buying a new car but it was smooth for us and reassuring. We had a great experience.

just bought my 6th car from bob today 2/17/2023 he is a good man and owner of a good dealer in…read moreyucca valley need a car go see him I promise you will get treated good it all about down the road motors ..... thanks from Brian meynhardt proud owner of six cars from bob

From the owner: We started our business in 2000 and have been hard at it ever sinceread more

My experience with CarMax has been excellent. I believe CarMax is a trustworthy dealership that…read morestands behind the vehicles it sells and provides a transparent buying process. While no company is perfect, I have found the employees to be hardworking and genuinely trying to help customers. Many negative reviews often come from situations where customers may be frustrated with financing outcomes or other circumstances that are not entirely within the employees' control. One thing I appreciate is that the staff takes the time to explain protection plans such as MaxCare. For customers purchasing luxury or higher-mileage vehicles, repair costs can be significant, and these plans can provide valuable peace of mind. Rather than viewing it as a sales tactic, I see it as an option that customers should seriously consider. Overall, my experience with CarMax has been positive. The staff treated me professionally, the process was straightforward, and I would recommend CarMax to anyone looking for a quality used vehicle.

Poor Management, Wasted Time…read more I drove an hour to this location after reserving a vehicle online. The website made everything simple -- that's where the good experience ended. When I arrived, I waited about 20 minutes past my appointment time. After sitting down with the salesperson, I learned the car I came for had open recalls and couldn't be sold -- something they texted me about 30 minutes before my arrival while I was already driving. No earlier call, no meaningful notice. I had already been there nearly an hour. Management offered a $300 shipping credit (only usable at that location), which wouldn't even cover the typical shipping cost. They refused to apply it elsewhere or cover full shipping despite the inconvenience. Gas reimbursement required a printed receipt from before leaving -- unrealistic. I decided to look only at cars physically on the lot. I clearly said no white cars and no compacts. I was repeatedly shown white cars and compacts. Eventually I purchased a different vehicle after another long wait. During the test drive, the tire pressure light came on. I was told it was handled before delivery -- it wasn't. The car was also handed over dirty (filthy rims) and missing the actual emergency key -- I was given a plastic cover instead. The salesperson was polite, but management failed at communication, preparation, and basic follow-through. I've bought from CarMax before with no issues. This location was a completely different experience. I won't return. Four hours in-store for this level of execution is unacceptable.

Jonathan from AutoXit was extremely pleasant to work with from start to finish of selling my car…read more It's my first time doing anything like this as I've always traded in or sold my cars directly at a dealership, so obviously thoughts of legitimacy arose. The TLDR: this is legit and the process was better/faster than going through a dealer. Highly recommend! I'm located in NorCal but Jon made it happen by booking a flight basically the next day upon the sale agreement. Communicated with me through the entire process which was comforting to know that this was real and that I could trust him. Unlike going through a dealership, this process was made extremely easy and almost effortless. Explained all the docs I was signing, allowed an opportunity for me to retain copies of the docs, and made the whole transaction super smooth. Check was already made out to me and given to me during the transaction. Jon is a super chill guy and easy to talk to, but make no mistake he gets the job done and makes you feel confident in your decision to work with him. I'd highly recommend AutoXit to anyone who's on the fence of giving them a try - GIVE THEM A SHOT!! Thanks Jon!!

We sold a vehicle to these folks. They sold it to someone, but left it in our name. Now someone is…read moredriving around getting tickets in our name. Be Careful of these people !!!!

I accompanied my son recently to look at and test drive a 2019 Nissan 370Z Nismo listed at $29,085…read morewith about 68k miles at Joshua Tree Chrysler Dodge Jeep Ram. We drove about two hours to get there, so we were hoping everything would line up. Overall, the experience started off really positive. Russell, who helped us during the test drive, was friendly, easygoing, and professional. When we asked about getting a pre-purchase inspection (PPI), there was no issue at all. They were open to it, and we signed the paperwork and took the car to a local shop we had already researched. That part of the process went smoothly. The inspection cost us $120. During the inspection, the mechanic found a few concerns, including a leaking rack and pinion and brake components that would likely need replacement soon. We already knew one key fob needed to be replaced since that was disclosed during the visit. Based on everything, we were looking at roughly $4,000 to $5,000 in upcoming repairs. The car itself was nice but not perfect. It had an aftermarket (carbon fiber) hood with visible scratches, visible sun damage on the spoiler and roof edges, and a few other cosmetic imperfections that we were willing to overlook. Taking all of that into account, we made an out-the-door offer of $29,000 and discussed it with Chris, who Russell passed us along to in order to go over numbers. Unfortunately, even after sharing the inspection findings, the dealership was only willing to come down $500 from the listed price, and that was before taxes, license, and doc fees. We were not expecting a dollar-for-dollar adjustment based on the inspection, but we were hoping the $4K-$5K in upcoming repairs would be reflected more meaningfully than a $500 reduction. That gap didn't really reflect the condition of the vehicle in our view. Because of that, this ends up being a 4-star review. Russell and the overall customer service experience were genuinely good, and the PPI process was smooth and hassle-free. The only real disappointment was the lack of flexibility on price after legitimate mechanical issues were identified. One takeaway for anyone shopping for a used car: always do your due diligence and get a pre-purchase inspection. It can easily save you thousands and gives you a much clearer picture of what you are actually buying. In short, good people and a solid process, but limited willingness to adjust price based on inspection results.

It's hard to know how to review this place because I don't know the reason for the chaos. Like, did…read moreeverybody in the shop get the flu? Did most workers quit unexpectedly? Was there some strange software glitch that caused stacked and overbooked appointments? I might be sympathetic if the issue had been addressed/explained. Just know if you go, even for something fast and simple (see other reviews like Anthony D's if mine isn't enough), plan to be without a car for days. 12 days for me for a visit that should have taken one or two days at the most. One way they handle the problem of not being able to get the work done is to just not answer the phone and ignore the text message thread they create to communicate. Basically my car sat in the parking lot most of those 12 days, so all I can do is guess that they way overbook and do not have enough technicians. They don't explain the cause of the delay and they don't apologize. I do know they ordered a part that was delivered the next morning - so being unable to get parts wasn't the issue. I'd planned on getting the minor repairs, then trade in my car. I already had a new vehicle picked out on their lot, but after the service fiasco I don't care to do more business with them, so I'll be purchasing a car elsewhere. I will say the repair seems to be fine so far.

This purchase was the easiest one for a used car I ever experienced in my life. John was so great…read moreto work with and we got a good Toyota. I recommend this dealer to everyone. Esta compra de auto ha sido el mas facil que e experimentado en mi vida. John es maravilloso para trabajar con el. Yo recomiendo este dealer a todo aquel quien quiera comprar un carro usado.

I talked to him about buying one of his cars, and he said that he wanted to take it to the mechanic…read moreto get it checked before I bought it. He obviously didn't get it checked. The radiator had a leak and destroyed all the spark plugs, there were also other issues with it that I had to get fixed, which cost me about $1000. Don't buy a car from him.

If you need dealer specific repairs (warranty or recall) they are a good place to go. Other repairs…read moreor services such as oil changes, brake service and regular services can probably be done cheaper elsewhere so shop around.

Bought a vehicle from this dealership and had an issue that was brought to the attention of General…read moreManager Nick Fletcher. Nick immediately contacted me to address my concern(s). Nick handled the issue very professionally and made sure I was completely satisfied with the outcome. I commend Nick for the service he gave me into making my car purchase as enjoyable as possible. Thank you Nick and keep up the outstanding customer service!

Nick at Auto Inn is the absolute best! Not only is the Auto…read moreInn a great value but the pick up and drop off shuttle service has always been spot on!

The business is 6 stars! Robert Defazio and his son Nick own and operate this auto storage and…read moresales business. You can count on being treated with respect, honesty and integrity. They went the extra mile to be sure my car fully met my expectations. Robert volunteered to work directly with the Porsche dealership to be sure the car was properly inspected and prepared for sale. He saved me hundreds of dollars in the process! Don't store or sell your car without talking to them first.

Norman made my car buying experience exciting and easy! I had full control of the situation and…read morenever felt like I was being taken advantage of. He was able to get my 2019 Toyota Camry at a great price and under the asking amount, saving me $3550.00. With COVID-19 we were able to FaceTime and only met in person one time, to pick up my vehicle. If you're looking to avoid the bullying sales experience then I highly recommend Krafted Auto to do all the dirty work.

Buying a car with Norman was the first time I've ever bought a car where I not only didn't have the…read morenagging suspicion that I'd been screwed, but where I actually felt like I got the better end of the bargain. At no point did I feel pressured or sold to, Norman was patient and explained the inside scoop on why I could get a better deal on this car than that car, but why I might want to spend a few more bucks on a car that was more money but was a far better deal, and most importantly he allowed me to make an educated decision about what suited me rather than your typical car salesman who tries to sell you what's best for the salesman or the dealer. I can't overstate what a difference it made the car buying experience having someone honest with insider knowledge like Norman on my side. I will never buy another car without him.