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    Motorcars Washington

    4.8 (20 reviews)
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    5.0
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    Auto Repair
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    5.0
    (1 review)
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    4.5
    (17 reviews)
    Oil Change Stations
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    I found the best deal for the Panamera Turbo here. Great trade in value for my macan and my friend's RS5. Garret is a cool guy to work with. Also his buddy. This is an amazing showroom to visit.

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    11 years ago

    Best car buying experience I have had! Will be buying all my vehicles from this place.

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    Review Highlights - Motorcars Washington

    From the moment I first stepped into the showroom and met Jarrod it was clear that he is a real car enthusiast.

    Mentioned in 14 reviews

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    Mercedes-Benz

    Mercedes-Benz

    (243 reviews)

    Awesome!! Nic Hupp, and his management team, REALLY saved me!…read moreLocally, we'd just been hit with a huge snow storm and freezing temperatures. And that's just when my alternator/belts stopped me dead in my tracks. I'm a VanLifer - from California, so without the ability to drive or charge my house batteries, I was stuck, and could freeze, without help. Chantilly Merc was booked solid - weeks out, and yet - given my situation, like triage in a hospital emergency room, juggled things enough to accommodate me the morning I arrived. They got me fixed up, and done by end of day, while I waited in their cozy comfortable lounge. 5 STARS for Nic Hupp, and the management team at Chantilly Mercedes! I'll be forever grateful. They restored my Hope.

    When it comes to customer care , Mr Prince Addy, is truly exemplary. I sincerely hope Penske &…read moreMercedes-Benz value, Mr Addy and his team, Eric Carlson, Zabed Chowdhury and Freddy Diaz. These 5 star ratings is specifically for the great service provided by Mr Addy and his team provided. Mr Prince Addy should be the hallmark standard for customer care & services for "Mercedes-Care Service with their Executive Referral Managers and Legal Team. Mercedes-Care is a separate entity from the MB of Chantilly Dealership and have a lot to learn about customer service and satisfaction. I purchased a new Mercedes this year, and as always, the level of professionalism, honesty, and attention to detail I received was exceptional. I've been bringing my vehicle here for service for over 10 years, and that kind of consistency is rare. Mr. Addy and his team have earned my trust through their commitment to excellent service and genuine care for their customers. They consistently go above and beyond, making every visit a positive experience. Their dedication is a big part of why I continue to return and confidently recommend this dealership and service department to others.

    Chantilly Auto Sales - You can see why this car is appreciating in value!

    Chantilly Auto Sales

    (38 reviews)

    Rude and snarky when speaking with the Sales Manager Tony Hafiz…read more I wrote to inquire about a BMW to ask for maintenance records. He referred me to the CarFax. I said that in 2000 miles that the timing belt was going to need replacement as well as the water pump which can run from $3000-3500 and that is why people tend to trade them in at that point...to avoid that expense which gets passed along to the next owner. I apologized and said that I would pass as I did not want to purchase a vehicle that will need $3-4k worth of repairs 2 months into ownership. He came back at me saying they have timing chains not belts and if I assume all of the go out that I "should call BMW because he is sure they would like to know that". Written using capital letters being very snarky. (timing chains or more labor intensive than timing belts so he essentially shot himself in the foot by pointing that out by the way) I thought that was quite rude and had choice words for him. He did respond and apologize (because I said that I would write a review letting people know how he spoke to me). He said that he didn't mean to be rude that it was meant as sarcasm. Does that make it any more acceptable to be sarcastic with a potential customer?? It shows a lot about his character. To treat people as if they were below him. And the fact remains that most BMWs have timing chain/water pump issues as well as oil leaks. Imagine that in 2000 miles of ownership (the car has 78k miles) that if a mechanic tells you this needs to be done and gives you and estimate for $3500. Do you think Tony is going to cover that cost? No. Do you think Tony is going to warn a customer of the possibility of this expense? No. He acquires a BMW cheap right before this maintenance needs to be done. Polishes the car to look new. Flips it for a profit. Why do you think a BMW that costs $40k new a couple of years ago is being sold for $12k? Because people buy them new, keep them while they are under warranty, then trade them when the warranty is up for another new one leaving the VERY costly repairs for the next owner.

    Mostly everything so far... very nice informative salesperson... car was clean as new and runs…read moregreat so far!

    Motorcars Washington - car_dealers - Updated August 2026

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