This is our 3rd time staying here within 3 years. My main complaint is that they do not seem to mop…read moretheir floors. First and second time we figured it was a fluke, (our socks and feet were dirty just from walking around in the room)this time I brought my own swiffer cleaner and will be adding pictures from our stay and marked on the pictures just where I moped and what it looked like on the mop. The breakfast isn't great. People kept smoking in areas they weren't supposed to be smoking which made swimming in the pool unpleasant. I can't say we will be back as there is nothing special about this hotel to make me want to keep dealing with such gross floors

Not a good hotel at all. We stayed here when we visited Dollywood being a partner hotel. Would…read morehave stayed on property but required a three night min and we where only staying two nights. Place was filthy, our room smelled of must. They lost the do not disturb sign for our room. It is soooo loud with people coming in and out at all hours. You have no privacy at all. If I wanted a soda at the end of the night had to leave my room go down stairs to get it, but it's all outdoors, so in my pajamas not ideal. The reason I'm giving it two stars is my kid could have lived there because there was an indoor and outdoor pool. The breakfast in the morning also was good.

A mostly pleasant stay in a very conveniently located Gatlinburg location! Would recommend and use…read moreagain in the future. Details listed below. Parking. This is one of the highlights of this hotel. The covered parking garage is free and makes life in Gatlinburg less of a hassle as there is no free street parking. Given the hotels location smack in the middle of all the action, you can pretty much walk to all Parkway attractions. Check in. Very easy and pleasant! All front desk workers were kind and polite. The room. It could be better but it could also be a lot worse! Yeah the room was a bit dated and could use a facelift but most importantly it's clean and comfortable. All rooms do have a balcony but my supposed "Mountain View" was a sad view of the parking lot fronted by the butt end of a mountain side. Not really the breathtaking view I had envisioned. But eh! That's what going to the National park is supposed to serve. If the view is important to you, request a city view. Breakfast. Prefacing by saying that any free breakfast is definitely appreciated BUT this leaves a little to be desired. Some more options would be nice. I had expected some muffins, bagels, maybe a waffle machine as well. Continental staples if ya know what I mean. But again, it's enough to satisfy. Facilities. Nice pool deck area with a spa and gym. It was flooded with kids and partiers on the weekend but was calm and quiet for my brief visit on a Sunday afternoon at 2pm. Location. THIS is the real reason to stay at this hotel. It truly doesn't get much better. As noted, all parkway attractions are walkable from here. Even better is the five minute drive to Great Smokey Mountain National Park. Miscellaneous. Okay so pretty much everything about my stay was pleasant but one major complaint I do have here is the noise level. I know that Gatlinburg is somewhat of a party destination but omg the loud music shook my room late at night. The walls are paper thin which is frustrating enough without the added nuisance. The hotel NEEDS some type of policy like no loud music and pool closure at 10pm. Price was pretty much on point with the neighboring hotels so if given my pick of the lot I would choose this place again!

Old... 2 elevators ... we're on the 8th floor.. we got the romantic Room for our anniversary, hot…read moretub and fireplace... Sheets and towels looked beyond clean and fresh... and the room was basically clean, but it smelled like cat pee.... I was trying to get something in the main hub of of Gatlinburg and this place had decent reviews... let's agreed to disagree. Parking garage is $16 a night, which is doable, but the spaces are so unbelievable small that the driver has to pull out in order for the passenger to be able to get in unless you wanna bump the other car door... Elevator was beyond slow, which we had heard that in reviews... when you have two elevators and 800 rooms that makes sense right. It needs some definite maintenance attention. I told my husband, I'm just going to go with well-known name hotels from now on. And the bathroom door couldn't close tight... the door was too big or lopsided or something..... all in all the carpets in this room need to be cleaned or something there's a definite pee smell! Ice machine out of order... so no we didn't use the ice bucket!

It was comfortable and clean, and the pool was nice. The big problem was that someone was smoking…read morecheap marijuana all hours of the day and night, and it was in the the air conditioning. It was even in the elevator! When I told the person tat the front desk, their only response was "I have 56 rooms to worry about." I don't think I'll be going back.

Front desk lady was nice. Motel was pretty sketchy though. Didn't feel safe with people running…read morearound the outside balcony hall at night, slamming doors, being super loud. Definitely don't recommend.

It is a newer property and atop a hill. While I was unsure about getting to it by car, the name of…read morethe hotel is in large white letters atop the building. I arrived after 1:00 am and was greeted by a friendly night clerk. He told me of the amenities. I tend to be a green traveller and prefer to turn down maid service. There were ample towels and wash cloths as well as plugs for my plug-in devices. The mattress was thick and firm. The room had a shower (no tub). I did not inquire if tubs are available in any of the rooms. (Perhaps you might want to ask them and let us know). The property offers a breakfast buffet, but it is not included in the price of the room. I tried it once and it was adequate. The omelet style eggs were perfectly round and the sausage patty was too spiced for my taste. They had waffles that the guest could prepare him-/herself with an electric waffle iron. They also had biscuits and bagels. Parking was not a problem and there were a number of stations for electric car charging. The only two complaints that I had were the coffee (supplies were limited and the front desk didn't have any). I had to wait for the next day and ask for a maid to give me some. The room also had a steam iron, but no ironing board. I didn't bother to ask. The air conditioner worked well and was not overly loud. The television was a little difficult to work, but I do not subscribe to cable so that lack of knowledge is on me. I would recommend property as a good, clean value. It is easy to access from roads to The Island, Gatlinburg, and most commerce in Pigeon Forge.

Wanting to stay close to the heart of Pigeon Forge, without the traffic? Then, the Cambria is for…read moreyou! I saw this was a new hotel, so my husband and I checked it out for Valentines weekend. We loved how nice, clean and spacious the lobby was upon arrival. The staff was friendly and helpful. We enjoyed the different board games in the lobby, multiple seating areas, and the hotel lobby market which had a self checkout with a variety of snacks! I liked that the snacks were about the same price as if you ran into a gas station or convenience store- where other hotels I have stayed at they are overpriced. We loved the room! Most hotel beds are on the firmer side, and this one was perfect, it was right in the middle- just enough firmness- and the pillows were soft- but not too soft that you don't have any support. The shower was very large compared to most hotels, too! I love how at this hotel when you pay for a Mountain View, you get a Mountain View! When you are ready for bed, we loved the automatic blinds to make the room nice and dark! I also must add that I thoroughly enjoyed that Keurig coffee in our room!

Valley Forge Inn is an excellent choice for those looking for a really good room, nice amenities,…read moreat a great price. We got a 2 Queen bed room with a walk in shower, request ground floor which was provided, and their prices are unbeatable, clean, well organized room, microwave, small fridge, nice tv all in good working order, online check in, 24 hour desk, comfortable beds. We arrived and everything was ready to go for our check in, the staff is so wonderfully nice. They have a breakfast daily, indoor and outdoor pool, good parking areas. PLUS one of their staff does tik tok videos about the hotel too! We would recommend staying here. Only drawback is some traffic noise but that is not a problem the staff can cure ... lol

This place is like a home away from home. Everyone who works there is always so nice and…read moreaccommodating. It isn't the most up to date place in Pigeon Forge, but it is always so clean which to me means so much more. It is so convenient to everything. Literally a short walk to the island and some great shopping and restaurants. You should definitely give them a try! You won't regret it!!

Booked through monster reservation group! Have used monster…read moremultiple times and have never been disappointed. Customer service is always on point all info is given upfront and they are patient and answer all my many questions. This was a quick 4 day girls trip the hotel was clean comfortable and prime location.

My family had a really great experience at this hotel. We attended the convention next door and…read morewere able to walk over every day (driving is a PIA) and enjoyed all the meeting rooms in the entry and such to spend time with people. I really liked when they had the grilled chicken breakfast available but didn't find it every morning. The room was comfortable and housekeeping did a really great job.

I've been staying at this hotel every single Gatlinburg/PF trip I come on! Nearly a decade now…read more Yet, I've not had one bad experience!! They are so friendly and I don't have one bad word to say about them or their hotel. Rooms a spectacular, and no matter what balcony you receive, you get a good view. I love the "Historic" label, makes it so fun to stay at and look around!! My favorite part about this place is how convenient it is to just walk out onto the main strip of Gatlinburg!!!!! To the owners: Never let anyone take this place from you or try to buy it!! You are sitting on a relic! I always look forward to coming back :)

Gatlinburg Inn is FULL of nostalgia! Built in 1937, the rooms are vintage with antique furniture…read moreand lighting. The mattresses, bedding, and carpet are modern. There is a modern TV and the bathrooms are recently updated. The room was clean and comfortable. Given the history of the hotel, you do feel as if you are walking back in time. The staff is friendly and the hotel has been owned by the same family for four generations. A full breakfast is offered each day until 10 AM with a different menu offered each day. It is excellent! Upon departure, you receive a small box with a glazed dessert. If you enjoy history and a place that has stood the test of time with a great reputation, stay at Gatlinburg Inn!

I will be honest. When we checked in, I thought the front desk clerk was hateful and quite lazy. I…read morewas skeptical about our decision to stay here. We went to our room, and it was less than desirable. We spoke to the manager the next morning, and she went out of her way to accommodate us. She listened to our concerns, saw them first hand and offered to change our room. Once we looked at the new room, it was very clean and had no issues. I am thankful for her exceptional customer service. Aside from the original clerk and the outdoor, poolside lounge chairs needing updated, this was a lovely stay. The pool area was great and the fire pit area is very nice.

We were down the first week of August 2020 for our 30th Wedding Anniversary. We were apprehensive…read morebecause of the COVID situation but we were very pleased with our accommodations. The rooms are sanitized between each guest. But I still brought wipes and high touch areas each day. The staff wore masks and the guests were required to wear masks inside. Daily cleaning service has been suspended and that was fine with us. The room was supplied with plenty of towels and washcloths to get us through a couple of days. But you could call and have more items delivered if needed. Breakfast has been suspended and the workout room is closed for COVID. There are 4 exits to the building so there is easy in and out and parking. I can't wait to go back!