Ariel, did a great job finding, repairing, replacing, and servicing all my termite bait traps. My wife talked with Ariel to confirm job accomplishment. I am very pleased with the outcome. Thank you. read more

I haven't had a bad experience yet with Moxie's services. Every technician I encounter is very nice, professional, and easy to talk to. I utilize Moxie for the Mosquito Pro Maintenance, and the Pest Control Maintenance. I really like that I can have them come back as many times as I need in order to reservice an area for free. When I'm not present for a service, my ring cameras capture everything. These technicians take a lot of care, and the services are done very professionally. read more

I needed to terminate the exorbitant contract at my 96-year-old father's property. I am not sure they actually come, as he'll get a notice they sprayed for ants, and he'll be overrun with ants. They aggressively emailed and called every day after his credit card expired and I said I'd pay the final bill but wanted the service discontinued. I warned them not to contact my father, who has dementia. They DEMANDED a power of attorney be emailed to them or they'd forcibly continue their service, billing and harassment. This company is up with American Home Shield in terms of harassment and aggressive techniques. I cannot wait to just put in those little ant traps for $5 instead of their $268 "spraying" and never hear from them again. read more

Worst company in the area. The service was ineffective after four months. The techs were not knowledgeable and the management was rude and confrontational. They showed up for a deep treatment without notifying us that preparation was needed - causing a month delay. Treatment was still ineffective. They then made unauthorized charges on my credit card and even a cancelation fee. Would rate ZERO if I could. Wish I had time for a civil suit. read more

Moxie Pest Control - Chantilly - Moxie's Mascot - Pest Control Near Me - Chantilly, Virginia

took the time o do things correctly. did a good job. used to have ants and bees in weep holes and now all seem to be gone after letting recommended treatment program, treatment is dog safe after a few days .. read more

100% agree with all the other reviews here... They came to our door at 7:35 PM, on Memorial Day... This company is a pain in the ass to all the neighborhoods in the Northern Virginia area... They blatantly ignore No Soliciting signs and continue to push their product after repeatedly being told NO. The company's pathetic attempts at an apology just will not do - They clearly don't learn the lesson, or don't care. You'd think multiple pages of reviews bashing them for these tactics would drive the point home. REPORT them to the BBB and your local Consumer Protection Division within the Office of the Commonwealth's Attorney who handles complaints about deceptive business practices and harassment. We had one named Jayden(?), today, who wouldnt stop pestering my elderly grandmother. They tried throwing the classic "I do work for your neighbor" bullshit. After telling him over and over in a gentle way that she didn't want the service, he just kept on and on.. I was listening thru the Ring camera and finally had enough and went downstairs and said in exact words "I've heard her tell you four times she doesn't want the service. Take a step back, and have a nice day." ..and they do this every year.. Despite the fact that there is a NO SOLICITING sign on the mailbox.. He also gets SUPER close to the door, unnecessarily so if you're making a sales pitch... You don't need to be right up on my door like you're about to come in... He also had to be told to leave multiple times. After we closed the door my grandmother thanked me and said "yeah, he's one of the more pushy ones" indicating that this has happened numerous times... read more

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Guy from here showed up on my doorstep at dinner time, acting like a MAJOR creep. Knocked aggressively, and when I answered and asked if I could help him, he just leaned against a pillar on our porch and said, "...yeah." No pitch, no sale... just weird silence. (God help any woman these creeps visit). Finally at prompting he started in with, "Well we're in the neighborhood helping your neighbors..." (common line, no... they're NEVER helping your neighbors), so I told him I'm not interested and started to shut the door. Creep starts talking faster, then continues standing on my porch mouthing off. Quick read tells me the whole company is a perfect fit for creeps like this, so I ain't gonna waste my time telling them they should fire him. Just be aware if you're looking for pest services apparently these guys are the 4-Chan of the pest control world. (Who knew there was even a niche for something this awful?) read more

We had a 'mouse-in-the-house', and called Moxie. This was back in late '24. They came out servicing the insides and the outsides, promising to return 'monthly' ... they DID NOT. When they did return it was a quick and quiet walk around the outsides of my house ONLY ! They never even knocked. For this half-ass 'service' (if you'd care to call it that) they attempted to charge a full service fee. I called Moxie on their inept 'service' and cancelled immediately over the phone. IMO- they have poor service and LOUSY customer relations. Avoid at all cost. They deserve a "D-". read more

We really like Moxie Pest. We have been pest free sisnce we hire them about 2 years ago. Today, Robert Stair was very attentive to all our conserns and did an splendid job on our property today. We highly recomend them!!! Thank you! read more

I am very satisfied with the service provided. The technician arrived promptly as scheduled. He conducted a thorough inspection of my attic and explained the issues he identified as well as the proposed solutions clearly and professionally. I found the pricing to be reasonable. The technician demonstrated a high level of professionalism and courtesy throughout the appointment. read more

Outright subscription scam. They come around door-to-door, offer a discounted service, get you under contract and just keep billing fees. Totally ignore the "no soliciting" sign on the doors around our neighborhood, too. As far as the service itself, I've seen no difference between having them spray their crap around the house vs. no service at all. Same flies, ants, spiders, stink bugs as always. Tried to cancel several times, they pretend they don't have any record of it and keep billing. Now they're trying to get me for another quarterly subscription fee and demanding I pay. Harassing me over text and phone calls. Stay the hell away and just go to Lowes or buy the same spray crap online and do it yourself. NOT WORTH THE MONEY or the aggravation. read more

I used their services for about five years but could never really say I was satisfied with them. Their pricing seemed high and the one issue I needed dealt with--mice--never seemed to be fully addressed. Most importantly, this company seems to have a business model of creating their own business. A year or two into our relationship they recommended a termite treatment, at a cost of several thousand dollars, based on termites found several yards from my house. A couple years later, they offered a free attic inspection. The inspector then told me that I likely had mice in my attic and probably snakes--a classic line to instill fear in the homeowner and have them agree to what the company wanted to do, which was take out all of my current insulation and replace it with new insulation at a far greater cost than the termite treatment. What was the final straw for me though was their promising to offer that same free attic inspection again recently. When I said "no" they didn't politely respect my wishes and move on, but asked repeatedly 5 or 6 more times via phone call and text, each time seeming to take my no for an answer until a couple of days later when they conveniently had a technician in the neighborhood. When I sent them written notification that our business relationship was over, they said they needed me to call them for "security reasons," even though I had also texted them several times telling them that we are done. The have continued to text saying that my account is still active. I have recently notified them that I will be seeking a protective order if they don't stop. Hopefully that will put an end to it. read more

Jihad was extremely helpful and and very courteous. He sprayed around my interior basement door where I've been having problems with small ants. He also placed bait traps and sticky pads in my utility room for mice intrusion. Working in the rain outside to treat the exterior of the house Jihad completed his work efficiently and thoroughly. read more

I was a customer of Moxie for a little over 6 months and I will say that my bugs got worse after signing up. We had several additional appointments to address these concerns but they seemed to be to no avail. The bugs got larger and more frequent. I will say that the techs that work for this company are nice but the price associated with the service considering my experience, not worth it at all. Next, you should read the fine print on the contract because there is NO WAY OUT! Even if the service isn't working and the additional treatments aren't working, NO WAY OUT! I even sold my house and moved to a state that doesn't have Moxie. Nope, NO WAY OUT. I had to end up paying the early termination fee which was 80% of the total remaining fees for the year. They were "nice enough" to wave $50 of that fee after I thoroughly explained the situation with bugs and it not helping but I feel as tho I shouldn't be in the hook for services that I do not feel met my expectations. I'm putting this review out there so that buyers can beware and not sign up for such services. Looking back, I should have just bought some supplies and did it myself. I would have saved myself headache and a ton of money. Also, I NEVER leave negative reviews so this is saying something. read more

Happy Holidays Moxie Pest! Thanks for providing quality care services to my property for the past 5 years. Keeping pest, termites, and critters at bay is saving my sanity. I don't see them so it must be working. read more

We have been Moxie customers for many years. Marcos was outstanding, professional, and personable. Great Job, Marcos!! Thank you, Moxie. Patrice H. Fairfax, VA 22032 read more

They've been my exterminator for years, and I've never had a complaint. Excellent work. Friendly, professional staff.

Moxie promise the moon and stars and delivers nothing. I asked for pest control in my kitchen and study. In two visits they never did anything. When I called to complain I was told something would be done immediately. Nothing happened. When the next tech came and started outside I told him the problem was outside but he wouldn't budge. He refused to give me a card so I could call his office. I told him to get off my property and that I was cancelling the contract. I also called their office. They never offered alternatives or solutions. After a week they said theey were going to charge me $299 termination fee. Since they in breach of contract I asked him how they could do this. They threatened to take me to small claims court and I said go ahead I'll sue you for my legal fees since you never provided the services you promised. They then went to Discovered and billed me. I am appealing to Discover citing VA contract law. Which is on my side. I had to go with Orkin. Always pay more for an honest job rather than these crooks. Yelp gives them a very poor rating and many people have a similar experience to mine. Consumer beware. read more

In the beginning they were responsive and easy to make appointments. After a couple months they remember to take money every month out but doesn't not respond to texts or emails. Made an appointment to come and never showed then later said they will reschedule and never really heard back. Trying to cancel let's see how it goes... edit: can u message me because I don't know how to message you through this. Name is under Chang Y. read more

Moxie Pest Control - Chantilly - Pest Control Near Me - Chantilly, Virginia

I've been very disappointed with the service. The technicians don't show up on the days they're scheduled, ignore requests, and keep changing appointments without proper notice. They also fail to follow up after treatments. I'm still dealing with roaches and have had to purchase my own treatments because the service hasn't been effective. Despite all this, I'm still being charged monthly since I can't cancel before the one-year contract end read more

They are the worst. They will pester you into trying a complementary service, and then charge you. When you try to get out of an agreement they trick you to sign, they charge $333. Also, the "complementary" service was ridiculous. They placed 2 mice traps and that was it. Do not open your door for these crooks! read more

The lying, shady young man who aggressively came to my door (unfortunately right when a package delivered so I actually answered) was so off putting that I checked to make sure he wasn't trying to distract me at the front door while someone broke into my house from the basement. He would not accept that I didn't want services, lied about neighbors signing up with him, and was selling a service that's both expensive and incomplete - certainly to upsell for regular services later. Honestly I think he believed I'm an idiot. Instead of arguing with him, I just stood my ground of NO and eventually he left. But it got to the point where I felt so uncomfortable with him I almost called a neighbor for safety purposes. read more

The sales rep came to my door and I was not able to answer the door, the sales rep then called out to my 6 year old son through an open window in the house and asked him to come to the door. Fortunately, my son asked me first asked if he could open the door. A few minutes later, I was able to answer the door and the sale rep was riding a modern electrical scooter across my lawn. I ask the sale rep to stop and dismount the scooter and he refused, then continued to ride off the property to the street. I called the local company office and asked to speak with the branch manager, after being put on hold for over 9 minutes, I was told the manager would return my call. That was an hour ago and I have not heard back. read more

Moxie Pest Control - Chantilly - Pest Control Near Me - Chantilly, Virginia

Moxie pest control came to my door at 8:15 p.m. and would not stop pounding on my door. Salesperson stated that my neighbors, William and Valerie use them and that he will give me a special discount only today if I sign up with them in that very moment. William and Valerie, if you really do exist will you please tell crew manager from Moxie not to knock on my door again. I don't appreciate pushy sales; especially after I told him that I was using another company and I am totally satisfied with them. Also let him know , I thank him for the suggestion that I send my current pest control company a Christmas card. I'll make sure to add a bonus into it.... Because I appreciate them not being pushy pricks. read more

Moxie Pest Control - Chantilly - Pushy sales people thank you Moxie for making me appreciate my current pest control company. - Pest Control Near Me - Chantilly, Virginia

An incredibly uncomfortable experience at our door. A young man had already been told by my husband walking our kid on the sidewalk we don't use any pesticides. We have an Audubon certified habitat sign, that should be the first clue. As the young man went into his pitch I said we don't use any pesticide. He said, yeah, your husband just said that. So why are you here? He asked how we control ants in our house. I said we don't have any. He said my pesticide is organic. I said it doesn't matter. All pesticides kill all bugs and insects - there is no discrimination. He said but you don't want bugs. I said, yes we do, look around, the world is falling apart. Insects are a critical part of the ecosystem. I said, we're not interested and have a nice day. He insisted on talking over me and continuing as I closed the door. Geesh. Btw the best mosquito control is BT in five gallon buckets. Our property is very wet and we never have them since starting this three years ago. $5-10 a year. Google it! read more

Caveat emptor... Buyer beware! Moxie uses fear tactics and aggressive sales to trick you into a contract that is 50% higher than the small businesses, Mom & Pop shops around the corner from your house. First of all, the representative went into the woods to look for "termites "of course you're going to find termites in the woods... It's the woods. He proceeded to tell me that it was eminent before they went and attacked my house and that I needed to have the $2400 service to ensure that my house does not get attacked by Swarmers. We negotiated the price of putting traps around the house down to $1,750. Still not having a good feeling about the entire process I was able to get a comparable quote for less than half of that! Even then, the agent from the other pest control company said I don't need it, but if I wanted to the process would be simple and less expensive. He then walked around the house to look at the bait traps that Moxie left behind and the correct bait wasn't even in the traps. It was basically empty a scam. Bottom line make sure you do your research on all the companies you encounter, mostly Moxie because they are after your wallet, not the bugs. read more

We've been using Moxie for many years and are happy with it overall. Their services are also improving. Kevin helped us find a hole on the wall in the basement where we has a mouse problem, which was missed by all the previous technicians. read more

First...you Colin (I think that's what you said) show up at 9pm on a weekday.....9pm !! Then I tell you I am not interested and you keep babbling. Young man, take a hint. When someone says no, say thank you and leave. Also never try to sell services at 9pm. Pull that again at my front door and I won't be so nice next time. I will never do business with this company, because of this interaction. Terrible manners and practices. read more

The amount of time this company solicits is completely unreasonable. They have come to my door 2-3 times/year, despite my telling them repeatedly that I am very happy with the service I've had for a decade. They are always pushy, always try to make the conversation last longer, and always question why I'm not giving them a chance. Tonight, though, they pushed too far. A rep knocked on my door at 8:51pm. It was dark. When I explained that we are not interested and that the late night knocking was inappropriate and said goodbye, the man asked more questions and as I began to close my front door he approached more closely with more questions. It wouldn't matter to me for a second if they were excellent exterminators with how they treat people. If they treat potential customers with disregard and disrespect, I cannot even imagine how they treat their customers. read more

Customer for several years. Good: Quarterly (external) treatment against Ants. Took note of likely bad spots and focused on those during walkthroughs. Free follow ups when ants got inside during interim period. Always got a text/reminder before and after treatments. Flexible schedule Bad: Always trying to upsell something. Not respecting customer wishes "Free" Termite inspection. Inspector found a branch/log with termites. Not sure where this branch/log came from. Not that I'm trained, but none of the areas he indicated termites might hide have bulged or darkened in the 5 years since. I indicated that I did not want "reminders" of these upsells. Yet, I'd get a yearly reminder- several around whatever the anniversary date is. Next it's a "free" attic inspection. Again, overload of reminders. Again I indicated that I want out Now it's for mosquito treatments. At least these were up front about a $69 charge. But again- reminder overload when I didn't immediately respond "No" Based on my consistent indications that I only wanted my contracted services, they should NOT be bothering me. They lost a long time paying customer read more

Just had a visit from Trey, Cameron, and Zack. With a tag team like these guys, pests don't stand a chance! They were positive, professional, and great to work with. They did a thorough job, as Moxie folks always do. I'm very happy with my Moxie service! read more

James was very thorough and efficient and also very pleasant to deal with. Thank you.

Eric Z was knowledgeable and courteous. I find that to be generally true of each of the techs who visit my home. I prefer to let them do their work outside without any interaction with me, which they respect. Later, I retrieve the door-hanger with a summary of their work and that's it. The customer service people on the phone are also very responsive. When I have a question or concern, they get me to the right place for an answer. They communicate in advance so I know when Moxie will be showing up at my house. I sympathize with anyone who was subjected to aggressive or obnoxious sales tactics. If that happened to me, they'd be gone. I can honestly say, though, that I haven't had that experience with Moxie. They've delivered what they promised. read more

These guys are pretty responsive to specific needs. They come into the house (if you are there to let them in and if you want them to) to treat for and/or prevent specific issues. read more

WILD. These people are WILD. Hilarious when even the customer service admits that their sales people are "a little aggressive." Ringing my doorbell 3 times within an hour is a little more than aggressive it's harassment. And the condescending little prick who rang my doorbell 3 times and continued to antagonize me when I told him a child was upstairs sleeping. NEEEEEVVVVVERRRRRRRRRR will I ever even think about hiring these people. In fact, I'll do my best to make sure I spread the word to everyone that will listen to me. read more

Been a customer for 10 years, and while the pesticide formula they use is effective, the customer service is not. I scheduled an appointment for service inside. The gentleman who scheduled the appointment said the window for the appointment was 8 am to 12 pm. My husband worked from home to accommodate this. It is now 4 pm, and nobody has been to our home... because, I was told by Daniella at their call center in Dallas, Texas, Moxie's window of service is 8 am to SUNDOWN. After I expressed my frustration and stated this was enough to make me look for another company, without any hesitation, she goes to terminate my account. I asked to speak to a manager, but there's no manager to be found. I've been a customer for 10 years, and this is how they handle these type of situations? With all the local soliciting they do, you'd think they'd try to hold onto a long-term customer. UPDATE: A manager called me and said my appointment was, in fact, between 8 am and 12 pm today. She said there was a "glitch" in their system. She tried to make up for the oversight, as well as Daniella's indifference toward me considering terminating the account. I truly can't say whether we will remain customers after today, though. read more

I don't know if they're good at controlling pests but they are awesome at knocking on my door and soliciting after 9:00 at night with the hard sell. read more

Moxie's technician, Mr. Tom Papavasiliou, did a tremendous job on my first home treatment. The pesticides were applied uniformly on both the interior and exterior of my property, and all eaves, windowsills, etc. were swept and checked. He was very polite, knowledgeable, and professional. The sales and customer service representative, Ms. Kaylee Turner, was also very helpful in double-checking my order for accuracy & making sure I received a readable copy of my contract when the first didn't download. Great service, and very impressed! read more

Liars,cheaters,trying to put termites in my backyard and ask me for 3800$ to fix it T Having hard time to cancell the account with them since they are keep on knocking my door file:///var/mobile/Library/SMS/Attachments/51/01/83056CDF-0E85-455A-89B7-BFDDE5D9637D/IMG_5442.mov read more

This company uses door to door salespeople who apparently cannot read "No Soliciting" signs or do not care. I don't care if your service was the best In The world. I would NEVER use your company due to the pushing sales tactics. If you want business, put a sign on the mailbox or door. When you ring the bell you wake up napping babies/toddlers, you make our dogs bark, and you interrupt our remote work. As soon as we see you guys coming in our neighborhood we put out the text alert. Save your time and effort, and be respectful of ours. read more