If you're looking for a calm oasis after the chaos of security, this lounge is your golden…read moreticket--spacious, organized, and serving food that'll make you forget you're in an airport. The moment we cleared security, it felt like we stumbled upon a traveller's haven. The lounge is right after security, which is a blessing when you just want to drop your bags and relax. The space is enormous, with ample seating, and it never felt cramped even with a steady flow of guests. Whether you're a solo traveller or wrangling a group, there's a spot for everyone. Now, let's talk food and drinks, because that's where this lounge truly soars. The menu was extensive (and yes, I regret not snapping photos for proof!), but every dish we tried was delicious. We kicked things off with a tomato basil soup that was so good it could make you forget about your flight delays. For mains, the lemon pepper fish, chicken in curry, rice, fresh greens, and assorted desserts hit the spot beautifully--comfort food done right. Drinks are a treat too: I enjoyed a Great Lakes beer, which is part of their complimentary selection, though if you want to indulge in the finer spirits, be prepared to pay a little extra. A small note for fellow travellers: wait times can stretch during rush hours. We had to scan a QR code to join the waitlist, but honestly, the reception staff run the place like a well-oiled machine. From managing the line to the smooth entry process, everything was systematic and stress-free--a rare sight in any airport. All in all, this lounge turned our layover into a mini vacation. Great food, an inviting atmosphere, and staff who know how to keep things moving make this spot worth every minute of the wait. As the saying goes, good things come to those who wait--and in this case, they come with curry, craft beer, and a comfy seat.

I've never been to this T3 Plaza Premium lounge (near gate B23) before. Unfortunately I seemed to…read morehave written a previous review stating I was at the US departure lounge, which this isn't. However, I see other people's photos and the interiors don't match either! I am currently flying international so I thought this was an international lounge. After I left the lounge, I discovered another Plaza Premium lounge near gate C31). So I asked the staff there. They said they were the official International lounge and I was in the Domestic lounge! So it appears Domestic and International departures have no security barrier between them, just the US departures have a secuirty barrier due to their advanced customs clearance at the Toronto airport. People using the lounge passes from credit cards are limited to 2 hours of use. You can pre-book your entry time if you wish for US$9/person. When you enter the lounge, you have to show your complimentary passes or purchase them. There is also a self-serve entry kiosk. The lounge looked clean. There are a few attendants picking up finished dishes and cleaning tables. We arrived at 07:00 with their breakfast service. There is plenty of options. There are 5 hot dishes (sausage, scrambled egg, potato wedges, baked beans, and egg burrito), oatmeal, salad (balsamic vinaigrette is available), cold cuts, cheese, yogurt, cereal, bakery items (bagel, bread, muffin), pop machine, and hot drinks machine. I like their milk hot chocolate. The latte was missing milk! The oatmeal is very watery and bland. There are 4 toppings but it didn't include brown sugar. The bar (for alcoholic beverages) opened before 08:00. All food and drinks are self-serve except for the alcohol. There are condiments. However, the condiment bottles/containers are with the food section, so i had to go back twice to put some pepper on my food; they don't have little pepper/salt packages. There are tables and counter seating for eating food, lounge chairs, etc. There is free WiFi. The lounge is wheelchair accessible. There are separate male/female washroom and they are wheelchair accessible. Review 2026-112

The outside is somewhat deceiving until you walk in and realize the place is indeed just a small…read morelounge with a very intimate setting. Staff are very accommodating. So many different flavors for hookah to choose from along with the flavored water which we opted out for. First time smokers ar truly unaware as to how light the smoke is and feel as if it's smoking nothing. The harshness of regular cigarettes can't be compared as the shisha and has the unique flavor infused. Exotic Candy was nice to start with Crown Royal at your side. Lounge chairs and ample tables, minimal decor and many patrons.

Sketchy. Dirty methods. Red flag after red flag…read more Located in the middle of nowhere, probably best when u wanna keep below the radar for promoting a place like this. Cover charged only to walk in to a nearly empty place (except 1 other party of 4) with music so loud you can't even hear the hostess and we are told we can only pay with cash and cards are not accepted (red flag) . We were optimistic and decided to make the best of it while we sat and waited. Our server brought over a menu for food drinks and hookah.. Then a handwritten stained pieces of folded notebook paper and crossed out words here and there, presenting it to us as the "currently availability hookah flavors" (red flag) . We still kept an open mind and began to place out orders. Every hookah food and drink order requested was "not available" or out of stock. We ask to see the manager, who walks in and tried to make a package deal to accommodate the lack of availability from all departments. Hungry ad realizing there is not much to eat, we ask for our cover money back to leave. We are approached by promoter who refuses to return our money and begins arguing with manager about lack of food or hookah flavors or drinks (red flag) . The unprofessional Promoter goes back to negotiate giving us back half but returns with 4 bouncers and forces us out of the place and curses at us upon us asking for our refund after he tells us he is not allowed to serve us hookah tobacco because the place is not licensed to do so , and continues to yell at us as we walk out the door . ( red flag confirmed) Great customer service guys . Excellent way to promote.

What I really loved about this place was the aesthetics, the ambiance, the music, the mood…read morelighting. It was clean, lots of seating available which consists of love seats & chairs. The space is split into two sections front and back with the bar/ vip section. It wasn't as busy when I arrived but nonetheless the vibes were great. The music wasn't too loud that you cannot maintain a conversation. They have the regular shisha flavours like double apple, mint etc. They also have other special flavours like island breeze which cost $32/shisha. They do charge for extra coal, the shisha comes well prepared and ready to be smoked. It was a smooth, flavourful & enjoyable experience. Now one thing I have to note, their menus is fixed, you cannot convince them to make any altercation to any item on the list nor request items (drinks) which aren't on the menu. That leads me to my next point, you cannot order sides unless you order a main. I personally don't understand why. One may not necessarily want to have a full meal late into the night but nonetheless they would not budge. The weekends are busy, reservation's recommended and they follow a strict dress code. I do believe they are setting a precedent and catering to a demographic as more of an upscale Lounge. The service was great, server was attentive but also apologetic as she was bound to a strict menu. Worth checking out for the vibes.

It's more of a club environment but depends what you're looking for. I went there a couple of times…read morewith a friend and enjoyed it. The hooka is decent but they charge you with each change of coal. I had the shawarma poutine last time, it was delicious but def more tandoor flavoured meat than poutine but still tasty

Small lounge at Pearson Airport (Terminal 3). I get in through the Visa Airport Companion program,…read moreand have luckily never experienced being waitlisted or turned away. Guess it's about timing though, as I've heard from my friends that it's always super crowded. The breakfast eggs are often overcooked to death, turning into this grey-greenish solid. And the cleanliness of the tables, plates, and cups are sometimes questionable. Around 11ish they start serving lunch, and the selection is slightly better than breakfast. I've come across their butter chicken curry a few times, and it's quite alright. There is a very limited selection of food and drink, but it's still a good enough place to charge your electronics and get comfortable before a flight.

This paid lounge was ok. It's basically a place to eat and a few soft chairs, so certainly do not…read morego in expecting a high end lounge experience. The food was good and they had some options for little kids. They have virtually no options to cater to food allergies. In general, if you're going to come here, consider what you would spend at another eatery in the airport first. basic beer, wine, and spirits are included, but only well options, as you would expect.

WORST EXPERIENCE EVER…read more Went there yesterday with my friends and girlfriend. We aren't from the area and wanted to eat some authentic african cuisine. Walked in around 8pm; Lights were on, music playing and a couple eating in the corner. we all sat down and then a waiter came to us telling us to leave that "They were closed". The funny thing is the hours are pasted on the entrance and they were to be open till 11pm. I dont know why we got kicked out, i wouldve said racism but both parties are black. We ended up going back home after not being able to find another place to eat. They clearly dont want customers wouldnt recommend

I called 24/7 Lounge and placed an order. I picked something that was on the menu. The item was…read more$17.99. When I got there I was told that my order was $28.99. I asked why. They said that the price of food went up. I made her aware that I purchased the same item from them the week before and I paid $17.99+ taxes. I even showed her the menu that was sitting in front of me with the price that said $17.99 at the restaurant. I was told that they forgot to change the price. I will no longer be purchasing food from this establishment. Very dishonest and poor customer service.

Bartender was nice. Vibe was ok at first…read more Gf and I (also female), got harassed by a guy who wouldn't take no for an answer in the play area and had to be pushed away by another male patron to give us enough space to escape. We reported it to staff who then said they would address it and proceeded to do nothing about it. Gf tried to follow up with management about it and got told she must be mistaken despite us both having identified this dude by his photo in the Facebook group. They then said everything under the sun to convince her she doesn't know what she is talking about. Anyway, if consent is important to you, don't go here. All patrons are equal, but some are more equal than others.

Don't have manager don't let me in because I have allergy to cold weather!!!!!!! Don't let me talk…read morewith manager make boring my weekend !!!! It's so far to my home go by uber go back home by uber too bad virbe place video in = www.https://youtu.be/Hg5LTJW5NDA?si=_CBw_2KGPOBReMTx

We came here for some light food and a beverage after landing late evening on arrival…read more Was very quiet, and some things they were out of but what they did have was enjoyable.

Came here April 17 evening as I read some good reviews of a nice low key place to have a few small…read morebites to eat. Pros: Great food and drinks. I got the Power bowl and my partner got the dill pickle poutine. Generally good portion size and what felt like overall good value for money. The cocktails were very reasonably priced. It's also a cute, cozy atmosphere, and really nice for a hotel attached restaurant. Particularly when it seems to be non chain and many steps above the usual Denny's restaurant. Cons: A few on this visit. Floors felt really sticky in parts. It's a wood floor and I'm not sure if perhaps they used the wrong cleaner for the purpose, as I've had a similar thing happen to my apartment floor. Server said they would clean up the table. Bartender came up after 5 minutes waiting in the seats by the entrance. Asked if we had a seat, told him we were told to wait, then he immediately escorted us to a table. There was a little confusion between the server and bartender as they tried to tend to us sort of twice in the beginning. The place was about 80-90% full, and it looked like it was they were the only two working the front of house at the time, so I could understand if there was a bit of a problem. Looked like they were hurrying. Drinks arrived in a reasonable time though. Some miscommunication when bringing the food - the bartender was bringing it over and it was loud. He started auctioning off the food, so couldn't hear him, so we said, "what?" He replied, "oh, wrong table" and then sort of stormed off. Looked like they tried to sort out the confusion, and after about 5 minutes the server came to us to clairfy and explained what happened. Said the power bowl dish went to someone else but the person that got it, their order was being made so it'd be a small delay. She offered the 15% discount on food that diamond tier RSVP members at the Sandman hotel get. She was very apologetic about the incident. The bartender came at the end of the meal to provide the bill. They gave me the POS and then just left the table. MIght have been a one-off experience, the last review was six months ago. I would say the server was mostly good at remaining her composure. She seemed slightly flustered at the very beginning but things were busy. The bartender seemed to have gone a bit rogue and was a bit aloof to us. A single page menu had about 3 items off the menu, marked with white out. Could use a bit of an update. I'd probably check how busy it is before possibly ordering there again, opting for a delivery option instead.

I love this place! The food is amazing, the decor fits the vibe and the staff are defiantly doing…read moretheir jobs right! This place over Fusion Lounge any day! Although I wish it wasn't always so packed I guess people agree that this place is great. AND I RECOMMEND THE SHAWARMA NACHOS! So fire.

Cute spot to find some late night shisha. Definitely a younger crowd but they were just chilling so…read moreit was quieter. There are tvs and good music so that kept me and my date occupied. When we arrived they sat us in the side room at the small table and we are both quite tall so with some convincing I got them to switch us to a larger table out in the main room. My date wanted to sit in the couches but they said those were reserved for groups, fair enough but it was close to closing time so it wouldn't have killed them to appease us. My date got a vanilla banana milkshake and I got chocolate which were very yummy although I wish they had their liquor licence so I could have a drink while I smoked. I guess that's what makes it a good spot for a younger crowd. I will definitely go back again, it's closer to home than most lounges and it's low key.