This was a very hip and fun hotel to stay at. The decor is very IG and TikTok worthy. The staff were super nice and the rooms were pretty clean. I loved the perk of each guest getting a free drink at the bar. If you don't drink alcohol you can use your free drink token on non alcoholic beverages. Upon checking in, we had to check in at the bar which is interesting and different because the person checking us in was also making drinks. The night we arrived there was an event with a dj so it was extremely loud and packed. They had the front garage open to the seating area outside which was very cool with all the bistro lights. Parking SUCKSSSS!!! There is no designated parking. It's "find your own parking". We went to the garage right diagonally in front which belonged to the office buildings in front. The parking lot was only open Monday through Friday. So we panicked for a second but was able to get our car out with our parking slip on Saturday. It was $24 a day for that garage. The hotel recommends the the City Center garage which is like 2-3 blocks away. I recommend pulling up to the hotel and dropping your stuff off with the bar before you go to this garage. On the weekends all the nearby garages are closed so the City Center garage is your best option. It is a huge garage but all the surrounding shopping uses it too so we ended up 4 floors underground. Then walking 2-3 blocks back to the hotel. However it is a very nice garage with tons of employees and only $22/ day. We Ubered a lot to avoid moving our car. The gym is on the 5th floor and it is pretty nice. There is also a nice rooftop patio from the gym which I think is nice to have drinks, coffee, eat or just hang out. There is also a hidden nook out there. However no smoking allowed. On the 2nd floor is the library, which is overlooking the lobby/common area. Lots of seating for working and studying. Even a coffee machine available. There is also this cute reading nook too. Coffee is free but there wasn't free breakfast. There is the only convenient of purchasing grab and go drinks, snacks and little bites. There was a QR code in our room to order room service. I think all hotels should go towards using QR code for room service menus. My husband and I didn't eat at the hotel so I have nothing to comment. Now the room. Based on the room I paid for we for were on the top floor which was the 13th floor. With city views and full length windows. The windows have two types of shades, light filtering and black out shades. Of course the rooms are small. I don't know why people are so shocked by this. It's literally in the hotel details. These are studio style rooms. The room was clean. However our sink took a while to get cold water. That was in room 1315. There is a steamer in each room or a communal ironing area outside the rooms in the halls of each floor. I loved the makeup remover rag they provided. It comes out of a sealed bag and does not have any harsh chemicals. We had a mini fridge in one of our bed stands. Also a laundry bag in the drawer of the other night stand. The multiple pegs on the wall made it very convenient to hang lots of stuff. There is also a full length mirror by the front door. The AC worked great. The bed sucks!!!! It was soooo firm. Also, we didn't have a thick blanket. It was like a piece of flannel with a flat sheet. Overall we had a pretty good experience but not a 5 star experience. read more

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I'm a local who has held events at this hotel. I highly recommend it. I've dealt with many hotel staffers in the past at other hotels, and this one is exceptional. Erich provided stellar hospitality. read more

Moxy Washington, DC Downtown - Hotels Near Me - Washington, DC, District of Columbia

I did not stay here but came here for the Happy Hour! I have to say the Happy Hour is one of the best I've seen. Unfortunately, the drinks were disgusting haha. Sad to say for the price you pay, it was definitely not worth it. But I'm still giving it 5 stars because it had a great vibe and the bartenders were pretty friendly. read more

Moxy Washington, DC Downtown - Hotels Near Me - Washington, DC, District of Columbia

Wait time ridiculous to get to the rooftop. Which there's no music there's only 1 person to give you access to the rooftop. On Sunday, we waited over 30 mins for someone to go up and come back down off of the elevator. If I didn't assume I think they're biased! read more

Moxy Hotel has such a wonderful aesthetic to it and is great if you are looking for a cool Instagram picture! Overall, my boyfriend and I had a wonderful experience. Our room was on the 4th floor overlooking the front of the hotel. Although the room was not on a higher floor, we still got an amazing view! The hotel and room were very clean and did a great job making us feel safe during COVID. Personally, I feel like we got a great experience for what we paid. My only issue was when I called the hotel after my stay, the man who answered my question was very rude and hostile. It was just an unpleasant interaction. I would definitely recommend Moxy to anyone looking for a hip place to stay while in DC! I would want to stay here again! read more

Location of this hotel is 5 stars, close proximity to everything. The bar is fantastic with a breakfast option and an espresso machine

I'll make it clear that I am too old to be their target demographic, but overall I enjoyed my stay. This is a hipster hotel, from the check-in at the bar to the half-naked dude on the "do not disturb sign" to the loud nightclubby lobby. However, because it's brand new, it's also really nice. It's very clean, my room (4th floor corner) was quiet. The rooms are TINY however, and I cannot see how anyone would want to share this. I've been in enough NYC rooms and don't mind tiny rooms as a solo traveler, but there is literally just not enough floor space here to share with another person. And the double room has bunk beds. YIKES. The other issue with sharing would be that the whole bathroom is glassed in. Yes, there are lines in the glass offering a tad of privacy, but you can still see everything that is happening in the shower and on the toilet. There is also no closet and no dresser, you use pegs for your clothes. I was fine with that, but I had barely enough room for my own 3-day stay, can't see how that would work with 2 people. And there is literally not enough floor space for 2 suitcases. There is no desk, dresser, or any kind of ledge even, so if you want to use your laptop, you'll need to hang out in the lobby. Last tip: there is no registration desk, you check in at the bar. But they give you a free drink when you do! Tips: bring your own shampoo/conditioner; bring your own hangers if you have more than 4 things to hang; be aware the double room is bunk beds. No restaurant/food service, but there is free coffee all day and some snacks for purchase in the lobby. read more

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The space is very cool. Check in is at the bar. Staff is friendly and helpful. The rooms are very small, there are no closets, only hooks on the wall. I was disappointed in the bedding arrangement (see photo). Frankly while this is just poor execution on behalf of Marriott and an inexcusable way to treat a paying guest. There are certain standards expected of a hotel chain like Marriott and presenting a paying customer with a loft to sleep in in unacceptable. Other notable features; Moxy's idea of a desk ... see pic, look closely, you'll find the attachment below the chair. Thanks for the nostalgia of my grandfather's schoolhouse desk Marriott, but we're in the 21st century people need an actual desk to sit at and do work. Positives are the bathroom which was sleek and contemporary; I mentioned the staff, they were great; you'll be provided a token at check in for a free drink - I had their local IPA - it was very nice. In retrospect I should have had several to bring back the full nostalgia of my college dorm room experience. Thanks Marriott, I definitely won't be returning to this property. read more

Moxy Washington, DC Downtown - Sleeping arrangements at the Moxy. Truly a miss on execution Marriott. This is a hotel, not a college dorm room. - Hotels Near Me - Washington, DC, District of Columbia

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I have to say I was extremely satisfied with the service that I was provided. I had a nice check in process and very friendly staff with great information that I wasn't even expecting. Unfortunately as I made it to the room I received a call from a friend that DC was going to be shutting down and it would make my business trip difficult to get around. I then quickly gathered my stuff and went down to the lobby to check out. The staff notices I have all my luggage and began asking if everything was ok. I explained the situation and they understood and checked me out no charge. Now that is customer service. They even asked if they could help with anything more. If ever travels bring me through here I will for sure stay. read more

Wonderful experience at the Moxy! Upon arrival the hotel check-in is in the bar which was upbeat and unique. The lobby area mirrors that of a community area of a hostel. They have several games, couches, desks and a place just for people to socialize. They don't offer a free breakfast but have coffee and hot tea available plus items available for purchase in their store. This was convenient, I was attending a conference and accessibility to sandwiches, fruit cups, yogurts, bagels, etc was eased time constraints. The rooms were small, modern and modestly priced especially given the great location. Everything was clean. Since this stay, I've recommended the hotel to several friends who frequently travel to the area. The only down side is the limited parking in the area which is a citywide complication. The Moxy did suggest a parking garage with overnight parking but it's about 2 blocks away and is $30 a day. And for the single traveler maybe be cautious. The garage door was in a poor lit dead end alley, the garage door was accessible by code that you have to exit your vehicle to enter and the interior of the garage was poorly marked for exits. As for the Moxy itself, again, loved it! Would stay again and know to make other arrangements for parking. If you want to get out of the traditional establishments and try something new and different, something fun, the Moxy is a pretty cool place. Safe travels read more

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Really cool hotel, went for a work trip in walking distance of DT office. Since this was paid for by my company I didn't think much of the final bill. It wasn't until I went to submit my expenses that I saw an itemized receipt, where they charged me $300 for smoking. Mind you they mentioned nothing about adding the charge, when I left or even after I went back home. I didn't so much as light a candle in that room, let alone smoke cigarettes or anything else. I mean I cannot stress this enough, I didn't even think about it. I was in town for work, not to party. My assumption is that they get alot of booking from companies who don't check their itemized receipts so they try to pull one over on them! I spoke with a rep today who said she has to speak with the "head of operations and housekeeping." I followed up twice after the initial call but got voicemail. I will update this review with their response. I'm considering reaching the BBB and any other regulatory authority. Anyone with advice, please reach out to me ASAP! read more

Be prepared for small rooms but the atmosphere was great. We spent most of the time in the bar area or in the city. I would definitely stay again! read more

A nice hotel if you like dirty fingernails, hair and other stains that are likely bodily fluid stains on your sheets! In two different rooms! Gross! read more

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I knew I would be coming to DC for a conference several months back and so decided to hold a room early anticipating that I would need it. Just around the corner from the convention center, there is the Moxy, the red-headed step child of the Marriott group. It's quirky, frequently dressed in pink and when you check in I received 2 free drink tokens to be used during my stay. The lobby looks like it was dressed by a rebellious teenager with an eye for interior decorating. Despite my appreciation for the traditional fancy hotel look, I really enjoyed my stay here. Rather than walk up to a check in counter here, you walk up to the bar. You're greeted (incredibly professional staff!) and quickly checked in to your room. The rooms here are small but they have everything you need. At moments I felt like I lived in a tiny home but you quickly realize you don't need that much space (you're in DC after all and really should be exploring the city). You get a really tiny mini fridge, decent internet and a steamer for your clothes. If you need an iron and a board, you'll have to go down the hallway to use the shared one (you quickly realize it's not necessary that each room have their own!). Gym here is pretty nice but as with any conference, there's a rush to get to the treadmill in the morning. Food and drinks at the bar downstairs but really there are many great restaurants just within walking distance (Momofuku and Milk Bar being a couple examples). Loved this place and wouldn't mind coming here again especially for the relative price of a room here. Not sure what the nearest metro stop was (didn't really have to use it. Reagan is your closest airport although we mistakenly arrived at Dulles (story for another time). Recommended, easy to book online and great service. read more

If you are looking for cool and minimalism then this is the place. And if you want to go up and down the stairs to find an ironing room at the end of the hall, that actually has an iron in it, then this also your place. Also if you want to go back to your room on another floor to fill up your iron with water then this is it too. And don't mind that the stairwell doors lock on each level so you have to go down to the ground floor and catch an elevator up. And if you need to get dry cleaning done, and you want to search google or Uber for dry cleaning pick up and delivery, then this is still your place. Finally, no closets and no drawers so if you don't mind putting your underwear and stuff in a pile on a nightstand (No desk, chair or counter) then you are right at home. Cool, hip and fun - but totally worthless if you are on a work trip and need to look sharp for business meeting and such. Next time I will spend $25 more dollars and stay at a hotel that offers more than below minimal service. And for what it is worth, the people are really nice here. read more

The Moxy was very different from our traditional stay!!!. Johnathan made us feel right at home upon entry. He was very attentive. He was knowledgeable about the the surrounding attractions (City Center). I will definitely recommend this location. Although, everything was closed when I arrived. I felt like I never missed a beat Thanks to Johnathan!!! read more

I had reserved a King Bed room with the Moxy for my husband and I's micromoon (yes, a smaller mini moon lol). It's a trendy hotel for mid-twenty year olds as it focuses on the social aspects and spaces... Upon arriving (around 10:15 PM) I was told that the room wasn't ready/available. They started to explain that it was "due to COVID" and that "there was limited staff". This is unacceptable. ReGARDLESS of a pandemic, I reserved the room in advanced and it should've ready. We were given two drink tokens and two $10 meal vouchers which was appreciated and the room was clean (we were "upgraded" to a corner room which was allegedly the biggest they had but didn't feel like it) but it was the LAST thing we wanted to deal with after our wedding. We finally got into our room around 11 PM. read more

Moxy Washington, DC Downtown - A King bed room - Hotels Near Me - Washington, DC, District of Columbia

Such a fabulous hotel! I still can't get over how adorable all the decor was. If you want to meet people while visiting, this is the perfect place to stay. The lobby has so many games and comfy seating areas, perfect for socializing and passing time between plans. The hotel is very conveniently located for anything you want to do in DC. The staff was lovely and helpful. Top-tier customer service! Special thanks to Jonathan for making sure we had everything we needed. He gave us so many good recommendations for places to check out while we were visiting. Also wanted to shout out Tierra and Ralph for being so friendly and making sure we enjoyed ourselves while hanging out at the hotel bar. I highly recommend staying in one of the corner rooms if you want a gorgeous view of the city. I loved the automatic curtains! Our room came equipped with blackout curtains which were absolutely vital for blocking out the amazing natural light after a crazy night on the town. I can't wait to come back when the rooftop is open this summer. I will 100% be back again! read more

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The manager is rude The drinks are not the best The customer service is slow and sloppy I should of read of the reviews before coming in -- Stay away from this place read more

Seriously? What is this, and who would ever decide to stay here? A whole joke. The table is hung up on the wall, no cabinets or drawers. No space to walk between bed and wall or bed and bathroom. If you wanna iron your clothes, you gotta do it in the hallway. TV is mounted right up on the bed. Flat pillows, no comforter, just a. Throw blanket and flat sheet. No, I don't want to pay 150+ a night to be a in prison cell. BYE! read more

Rooms were really small and hotel service was terrible. We also had ants all over the hotel room and the hotel manager completely brushed off the complaint. read more

Came here for an event recently. Had a super dope experience with a bartender named Tom if I'm not mistaken. Super knowledgeable guy in the spirits space. Suggested an amazing cocktail that wasn't too strong & was perfect for the night. He had good conversation as well. Will definitely be coming back to that bar & hope to see my guy again. Dope spot for sure. read more

We checked in on a Friday. We didnt have a clue that this spot was THE SPOT... The happy hour was fun. It was busy and the drinks were good. A live DJ comes in at 6pm and that's when the party starts. He played all my jams. If you are looking to let your hair down after a long work week and chill. This is def the spot! The rooms are so freaking cute. Small but cute. Heck, that shouldn't matter if you are out and about enjoying yourself. They have coffee for free downstairs in the morning. I love this place!! I recommend it!! read more

Awesome awesome experience! Was visiting DC for a couple days for a conference at the JW Marriott and ended up staying at the Moxy. Really cool vibes right when you walk into the lobby. The check-in is at the bar and there are some fun decorations, games, bikes to rent etc. in the lobby. There were also some complementary snack at the bar. The rooms are a bit small but is comfortable and has everything you need! Would definitely stay stay there again. read more

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The Moxy was a cool hotel. It had a nice aesthetic as well as good customer service. The room was smaller than I expected but it fits the "classic millennial" trend. They offer 1 free drink and a $10 voucher for breakfast. With this, I was able to get a pastry and juice. It knocked the hunger off but I expected more for breakfast. They do offer free coffee though. read more

This hotel is pretty darn cool! It's really modern which I appreciated and it has some stand out aspects I think are worth talking about! They have games and adult coloring books in the lobby next to the bar so if you want to drink, relax and have fun this would be perfect for you! The lobby opens up to the street like a garage which really sets a chill vibe! I suggest getting breakfast and drink tokens with your room if you can. The flatbread is really good! If you don't you can just order it while your there but doing it prior to is a better deal. They also have breakfast to go! As far as the room goes it's pretty modern and sleek. I really liked the little quirks they had...like the mirror had a written message on it saying "I woke up like this". The overall vibe of the room is industrial. The corner room gives you an open, over looking view of the city with a lot of windows! It's beautiful! Get it if you can! The only short fall was that they didn't have a fridge or microwave....it's not a big deal but if you want to be about to chill your drinks or store or heat up your leftover food you'll be out of luck here. It would have been beneficial for sure. They do have a gym which opens to a balcony and that was pretty awesome! I will say the gym is relatively small in size. It's a very cool space though with free weights and yoga mats you can take out to the balcony. There's also a water machine in it. There's also an ironing station on each floor (I think it's on every floor). There's still an iron in your room but I guess this is for people who have suits, gowns, etc. that need extra attention. Overall this place gives off super chill vibes and it was a great place to stay during our vacation. The customer service was pretty good. Nothing stood out but but they were friendly and got the job done. read more

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This is specifically for the rooftop bar. Lulu and Terrence were phenomenal. Music was great. Drinks were great. Their service was top notch. Really enjoyed everything about the the rooftop. read more

Customer service is terrible. Employees have bad attitudes and act like your bothering them. They do everything they can to not acknowledge you at the bar in the lobby. It's a mission to get up to the rooftop. Go else where don't let the aesthetics fool you! read more

Honestly..and pardon my French here, but all the reviewers writing poor reviews are clueless and uncultured. Yeah- don't bring your family here, and don't stay here if you're coming to the city for a business trip. Newsflash! Marriott's marketing team already created hotels to cater to those crowds. This is the perfect hotel for young individuals/couples to stay for a weekend trip in DC. Rooms are small but guess what's super spacious..the monuments and museums you came here to see. Also guess where you can get amazing meal and not a bar snack.... any restaurant in the city. Hotel is clean, bed is comfortable, bar drinks are great. I'd recommend. 5/5. read more

I wasn't really sure what to expect since it was our first Moxy (and the Yelp reviews kind of scared me). The location was easy to find and it has a really neat vibe with the lights and exterior decor. I loved the bar area (also doubles as check in location) and the fact that we each got a free drink token upon arrival! The first room we had was a queen bed and it was very small but I asked to get an upgrade to a king bed (yeah Marriott Gold Elite!) and the guy put us in the coolest king bed corner room! The room was still small but big enough for us and had an AMAZING view. It was very chic and modern. The bathroom is only separated from the room by a translucent pane so make sure you really like and are comfortable with who you are staying with! I didn't care for the shower design as it only has half a sliding panel door and I kept getting water everywhere (and there was a draft... brrrrrr). The other amenities are pretty standard and we had a great time! We did have to call for housekeeping as they didn't come during our day exploring but towels were sent up right away. We went to the bar the first night to redeem our tokens. The drinks were pretty good and it was a great place to people watch. We enjoyed the free trail mix and gummy bears with our drinks before heading out to dinner. Overall, Moxy has it's quirks but I would stay again as long as I had the same corner king room! read more

Last week me and my boyfriend booked a room for the Moxy to stay one night. We were having a great night until about 11:45pm when our AC unit started making an extremely loud grinding noise. We called the front desk and the woman working (who she was very nice) switched us to a different room. This room however did not have a working AC unit and the temperature would not go below 71 degrees. We decided to then pack up and leave at 12:30am and call management the next day to request a refund. Well, when my boyfriend called to talk to management we were informed we would get a refund in 3 days. A week later we get an email stating that we will NOT be getting this refund because of "hotel policy". So now we basically got scammed out of over $300 for a room that was not matching the quality expected for the value. I highly don't recommend this hotel as I would look into other hotels that can better accommodate and respect their guests. read more

This hotel is WONDERFUL! It's upbeat! Urban and the staff here treat you like royalty! The specialty cocktail is super good!!!! I was only here for one night! I am dying to get back!! read more

This place is a hot mess. I booked the hotel over other more vetted chains because it seemed like it would be similar to the Kimpton brand, which I really like. Instead, it's an upscale hostel but at 4-star prices. I don't usually use most hotel perks, so I wasn't bothered by the sparse list of amenities on the website. But this bottomed out my low expectations. First off, all of the bathroom doors/walls were clear. So you need to shut the room's blinds every time you want to do 80% of the things a bathroom is used for. I guess it's to make the tiny room feel more open, but if you are sharing with another person, prepare for things to get awkward real fast. And when I say tiny....the furniture didn't really fit, and you have no space to walk around. If they had just added a foot of extra space between the bed and wall, it wouldn't have had that sardine can vibe. I didn't want to hang out in my room at all, it was so depressing. Though judging by some of the other reviews, it seems like some rooms are better than others. My room was definitely not as nice as what is on their website. I didn't mind the lack of closet; I had enough hooks for my needs, and they ended up being more convenient for hanging scarves, hats, purses, etc. They did have an in-room safe, which was a welcome surprise since it wasn't listed on the website. And the room had pretty good hair dryer. If you use a curling iron or hair straightener, though, beware: no bathroom fan and a low ceiling kept me worried I'd set off the smoke alarm just styling my hair. Cleanliness and consistency are the major issues. When I first checked in, one stack of towels in my room looked normal, but the other stack looked gently used and refolded. It was as if the used towels were folded for the last guest, but then housekeeping forgot they had been used and didn't think it was worth replacing "new" towels. One of my friends had it worse, though: her bathroom wasn't even clean when she checked in. And there was a lot of variability between rooms...some of us got refills on the few room amenities they give you, and some of us didn't even get them in the first place. I get that they opened recently, but basic hygiene should be the first thing sorted out. I don't want to put the blame on the staff, though; usually when stuff like this happens it's a top-down problem. I'd say overall this place is not as advertised. If you want a budget lodging with few amenities, go with an affordable option, like an actual hostel or AirBnB. If you want trendy hotel with a cool vibe, stick with a chain that does it well. read more

If fun, fabulous and fierce had a baby - they'd create the Moxy in DC. For real. I'd never stayed at this concept hotel before. As soon as I walked in the door, I was greeted in the only way one should be greeted, with a cocktail. Lol. The checkin was so seamless. The room was very clean and uniquely designed. It felt like I was staying overnight at my favorite cousins' house. The staff was so professional and friendly as well. Anyway, whenever I'm in DC. I'm staying here. read more

unbelievable night. We had reservations, but bartender/front desk said no rooms available. No manager on duty, no offer of another marriott property. no help in finding acceptable room. What hotel is run by a bartender! shame on you Marriott for allowing this hotel in your chain. Thanks to Coli-Wagner travel agency found us a room. read more

Moxy Washington, DC Downtown - check in and bar area - Hotels Near Me - Washington, DC, District of Columbia

There is no room to work in. No desk. People smoking dope in the rooms and setting off the fire alarm. Only one elevator works. It would be fine if I wasn't a boomer. read more

THIS PLACE IS AMAZING; And by that, I mean the people (Laz the Bar manager, ALL OF THE STAFF) are the friendliest most helpful people. There isn't anything they couldn't recommend and or put together themselves for you. The room was super clean and shower was bad ass. Very modern, city feel to the ambiance. The gym / 5th floor lunge area is super relaxing and the spaces they have in the common lobby area and 2nd floor, for guest to play games; jenga, dominoes, monopoly, etc etc etc is the coolest share space ever. Most considerate contribution to modern day art decorations flow through out. I've never considered a city my 2nd home until this spot. COOKIE LOVES YOU GUYS read more

Horrendous hotel to stay in. Save yourself. Just no. Yesterday I stood outside of my room after a 12 hour workday because the hotel forgot to service my room. I walked into a room that had t been done, dialed "crew" and there was no response. Tried again 5 times and no response. Tried calling from an outside line (my cell phone) no response. I pick up my bag, head down to the "lobby" which is a bar with pounding music where it is taking the young men 15 minutes to check in for some reason, wait in line and finally ask them why this incompetency -- and the first it has no idea. Spends 10 minutes talking to someone on his earphone and then grabs hold of the next guy who then asks - what is your last name...after the first guy had already taken all my information to start. The circus starts all over again and then when I ask why didn't you guys pick up the phone when I called so many times, the guy is like -- oh we didn't have any calls coming in...? I stay at a marriott literally every week and choosing this moxy was a HUGE MISTAKE. Apart from the incompetent staff, it is loud as hell with chanting people at the bar, the rooms are cold matchbox sized without a closet, the blinds are hard to pull up and down and the whole place is full of cringeworthy cliched sayings like "I woke up like this" and "vote for pizza"....nothing in the hotel makes any sense. They are trying too hard to appeal to what they think millennials want (and I am a millennial and they have no idea). Don't do it - I am checking out tomorrow. Eventually the cleaners have arrived and noted oh there was a do not disturb sign on. Totally 100 percent inaccurate. I am literally never staying at this hotel again -- and I strongly recommend you don't either. There are tens of other hotels in the dc area which are 500 times better than this place. Just no. Turns out I am not alone - many others also feel the same way, its just odd. See TripAdvisor. Update: The above review is still true - but huge shoutout to MVP room service attendant Louisa and the competent woman handling the front desk in the AM who located my wallet I had left in the room. Louisa was also the one who came running to clean my room when they had missed it yesterday. Please give Louisa and the competent woman at the front desk a raise and a promotion. They are the reason there is one star at all. read more

A lot of energy apparently went into designing a trendy space. Unfortunately, that focus is not reflective in the quality of food and service. Greasy, overpriced fries. We basically had to wait on ourselves. However, they twice tried to collect and run our credit card in a near-empty eating area. When we explained our credit card had been run and that we were simply finishing our drinks before leaving, it brought GREAT confusion to the third wait staff person encountered. Go to Hotel Eaton for better food and service in a trendy hotel. read more

2/5: Do not stay here if you're on business or on a long vacation. DO NOT BRING KIDS HERE Pros: - Young crowd/vibes. Everything is new and is made to appeal to a younger crowd. Maybe a bit too much. Hashtags and meaningless quotes everywhere like "I belong to the Ice Cream Party." Otherwise, the pink decor and the hipster vibes this place gives is something new. - Great drinks. Damn these were delicious. If you just want to hit the bar and meet people, this place is for you. - Great bath amenities. High quality amenities but they are locked so you can't take them home with you like other hotels. - Lots of shops around. This is on K street in the heart of downtown so you won't ever be bored here. Cons: - Non-existent cleaning/room service. The first night I requested more hangers and they never came. They cleaned well the first day but the second they changed my tp and ignored the rest of the room, then put the do not disturb sign on my door to cover it. Hopefully this will get better as the hotel staff grows with the hotel. - No dresser or closet. Received 3 hangers and a couple hooks on the wall. Requested more and I never heard from them again. - Weird bathroom. Square toilet and half a shower door; my floor became very wet. - Very loud. The bar blasts music and there seemed to be a group of frat guys in there every night who would shout and holler. Could even hear the place in my room. - Gym is a broom closet. A couple treadmills and some free weights. There was however no room to lift them. - Bad dining service. Appetizer-like meals, salads and flatbreads. I sat with my laptop to complete some work but no one came to ask if I wanted anything after 30 minutes. After calling someone over I ordered a flatbread and a drink. Received the food in 15mins but never received the drink. Someone taking my plate away asked if I wanted a drink and I told him I never received it and ended up getting 2 free ones which were both extremely delicious. - A single iron in the hall per floor. Only takes 10minutes to heat up so you can stand there awkwardly in your pjs greeting everyone anyone entering or leaving the elevator, clothes in hand. God forbid someone is already using it. read more