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    Moxy Washington, DC Downtown

    3.3 (234 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Lupe M.

    Sadly this was the worst hotel I think I've ever stayed at. When I arrived to check in, I was told my room wasn't ready and had to wait or come back. I waited in the lobby for over an hour for my room to be ready. Once inside my room I noticed there were a few things that were different about this hotel. There wasn't any dressers to place your clothes in once you unpacked. So your clothes would have to stay in your suitcase. There also wasn't any closets or clothing rack to hang your clothes up. Instead there were hooks on the wall with four hangers. I called the front desk for more hangers as I was staying a full week and had work clothes and evening clothes. The front desk brought two additional hangers to my room. The mattress was super thin and hard. I asked the front desk if a mattress topper was available when I was leaving for the office and was told there would be one in my room when I returned. When I made it back to my room that evening there was nothing there. I called the front desk and asked about the topper and was told one would be brought to me. A maid brought me an extra bed sheet. After this I called the front desk again as there must have been a miscommunication and was then told that was all they could do. The elevators had a bad smell of dirty laundry and feet. I ended up checking out of this hotel and moving to another as I was unable to sleep on their hard mattress.

    Guacamole
    Vy T.

    Went with some friends to the rooftop bar for some drinks and food to celebrate her birthday. The vibes were excellent with the cherry blossom decor on the ceiling, rooftop bar had open air between indoor and outdoor areas which was ideal on such a beautiful day. There was a DJ who kept the energy high and people were dancing. Drinks and food were good.

    Bret B.

    Newer hotel with good location. Small, clean, functional rooms. This brand is tuned into the party set and will appeal to bachelorette parties, NFL visitors, staycation set, etc. With that said, this particular location of Moxy is not too loud to run off work travelers like me. Amenities include: large comfortable lobby and bar, nice outdoor seating area with Adirondack chairs, rooftop taco & tequila bar. Staff is pretty attentive. Not sure about front desk running bar concept. I get why they do it to save on salaries but it is two pretty different jobs with different responsibilities. If they do this.... should ensure they have at least two people at the bar / front desk from 3p - midnight.

    Diana D.

    Moxy DC is best for low-maintenance travelers. The rooms are tiny-fine for a solo trip or couples who just need a clean place to crash after being out all day. Beds aren't the most comfortable, our TV never worked, and we were woken up by the fire alarm one night. Amenities are bare minimum, but the staff is friendly. The location is decent, about a 15-20 minute walk to most attractions. If you're looking for simple, no-frills accommodations, it does the job.

    Sy L.

    There are no complaints about the overnight stay at Moxy Washington DC, downtown. The outside is very inviting with colorful seating. When you enter, the lobby is full of games such as connect 4, chess, and checkers. check in happens at the bar. I arrived early but they held my bags while I went to explore DC. Upon my return At 4pm, I was able to check in. They hand out a chip to order a free drink at the bar. The room had bunk beds, a tv ( but only viewable if you sleep in the top bunk ) cute bathroom. There is no seating area. There is a rooftop bar/restaurant.

    Roof top bar
    Andrew T.

    On a Sunday it was busy people were out two bartenders and one server did not help, good music but hard to have a conversation while the music blasted. Cocktails were small and a bit stingy, nice place to sit but not on my list to recommend. Hotel had no wifi and the usb ports faked to charge my devices.

    Alli C.

    Absolutely loved our stay at Moxy DC (downtown)! This was our second stay at this property, and our 5th Moxy stay. As loyal Marriott members, we always appreciate the fun, social vibe of Moxy --and the welcome drink is much appreciated. The room was on the smaller side (as expected), but spotless and super well-maintained. The bar felt a bit pricier than other Moxy locations we've visited, and the pours were on the lighter side, but the energy and atmosphere made up for it. This location really has all the games and an amazing indoor/outdoor lobby. Shoutout to the staff--everyone we interacted with was genuinely friendly and helpful. We'll definitely be back!

    Angela S.

    Recently stayed here over the weekend based on reviews I've read citing how fun this place is...and its my biggest regret! We traveled to DC for the weekend to celebrate my sisters birthday & wanted to find somewhere that we could enjoy ourselves without having to go outside, due to the extremely cold weather conditions currently happening up North. With the Moxy being known for their fun rooftop, we opted to book 4 rooms here. The place is very cute in the lobby. Love the concept of the check in area being a bar & guest get one free drink voucher to redeem for either wine, beer, or their signature drink. The check in process for my room took quite some time, since they only had one person checking people in. When I say this place is severly UNDERSTAFFED I mean it!!! Valet parking is $60 but I dont recommend it because there was only 1 valet guy and there was a long line wait so we self parked at the lot on the corner for $40. Anywho, this hotel is simply a well dressed hostale. The rooms are tiny, like super tiny. Which means, housekeeping shouldnt have a problem keeping the rooms clean but that wasnt the case for me. I reserved a King bed room which ended up having what looked like pubic hairs sprinkled under the pillows and roaches. We spent most of our time on the roof top since we didnt check in until after 4 so I didnt notice these issues until after we got done partying on the rooftop. Of course there was no housekeeping on staff to clean the room, only one nighttime staffer who had many different issues to resolve, and no more King beds available. I was moved to thee smallest queen bed room Ive ever seen, that also had a dead roach laying on the bathroom floor. I had to share this bed with my sister since her room also had issues. The fauct in her room kept dripping and they advised her they didnt have the piece to fix it. With the rooms being so small, you can hear the dripping noise from the bed & it drove her crazy. The next morning, I spoke with manager Yasmeen to address the issue. She was sweet, apologetic, and came up with a fair solution. However once I got home and realized the mexican restaurant on their rooftop double charged my card, I tried to connect back with Yasmeen to have this issue fixed & she has been ducking me since. Ive called and emailed her with no reply. When I spoke with another manager yesterday, shw acknowledged Yasmeen received my email and promised a call back which has still not happened. I will NEVER stay at this property again. I truly cannot believe this is how they treat customers, especially ones with elite status!!!

    Library /Study area for working on your laptop.
    Tara B.

    I had a nice stay here! I was in a queen private room and although it was small, it had the basics of what I needed and I was within walking distance of so many great places for sightseeing. I do wish there was a small table to eat some door dash meals, but otherwise it was nice having a gym, library area, and free coffee plus a free drink token. There is also a cute balcony on the same floor as the gym. I went there instead of the rooftop bar, but seems nice, One thing was that it was a tad odd coming downstairs to what would normally a hotel lobby but instead is a bar and people dressed up waiting in line to take the elevator to the rooftop bar. Once you get over that initial shock, the hotel set up is very cute and the rooms were quite soundproof so I didnt hear any music from the rooftop. They also had a fun calendar with different holidays and were giving out things like lollipops for lollipop day. And I got 2 small bottles of water everyday in my room after housecleaning. Staff were very attentive, I would recommend it.

    Robert M.

    I didn't stay at Moxy long enough to leave a thorough review, but I can speak highly of the game area downstairs and the ambiance of the rooftop. The views of DC in the summer are breathtaking, and the floral arrangements hanging from the ceiling create a colorful atmosphere. I look forward to coming back after work for happy hour.

    It's Italian
    Staci M.

    This cute pet friendly boutique hotel is a gem! Love the check-in process being at the bar. Gives the lobby more of a lounge feeling and less stuffy. Check-in was quick, despite the room type I requested not being available. I was also given a drink token to use at the bar during my stay. The alternate room option I was given turned out not to be the same (no wrap around window and the room seemed to be a little smaller). But I was only in town for one night and this options sufficed for me and my pup. The bed was comfy and the size of the room was great for me (I would not recommend two people unless you REALLY get along). The bathroom is pretty open with the shower being in the center of the room. I headed back downstairs for my drink - I would probably not get the signature premixed drink again (only mixed drink available with the token), but I appreciated being given a drink token regardless. I headed out to explore downtown DC with my pup - this location is in close proximity to so much! It was a quick walk to the Washington Monument. I will definitely be returning to stay at Moxy next time I am in town - I've still got the rooftop bar/restaurant to explore :)

    Tia S.

    I recently stayed at this property as part of a group booking from March 21-23, 2025, and unfortunately, the experience was far from the standard I've come to expect from Marriott. I feel compelled to share our experience in the hopes of improvements being made for future group guests. Check-in Experience & Lack of Welcome Reception: Our group arrived promptly at 4:09 PM on Friday, March 21, with expectations of a warm welcome and a designated point of contact -- both of which had been arranged and confirmed ahead of time. To our surprise, there was no welcome reception, no staff assigned to greet us, and no preparation evident for our arrival. This created immediate confusion and an unorganized atmosphere that set a poor tone for the weekend. We were told Rudy would be on-site to assist, but he was nowhere to be found. Attempts to reach him throughout the weekend via text, especially regarding spoiled breakfast items and a request to cancel breakfast, went completely unanswered. Room Assignment Failures: Room assignments were another major issue. Most concerning was the fact that a 9-year-old child was mistakenly placed in a room alone, which raised significant safety and liability concerns. It took over an hour working with staff member Leo to rectify the situation and properly reassign rooms. To make matters worse, we were told Leo does not work weekends, which left our group with no support for the remainder of our stay. Security & Administrative Oversights: An updated rooming list, which was supposed to be provided for our external security team, was never delivered. As a result, I had to manually compile the list myself -- an unnecessary and time-consuming task that could have easily been avoided with proper follow-through. Wake-Up Calls & Breakfast Service Failures: Our request for wake-up calls for multiple rooms was never fulfilled, which caused further disruption to our already tight schedule. On Saturday morning, I called at 6:30 AM to confirm breakfast and was told it had not been prepared due to a cook calling out -- something we were never informed of ahead of time. Our group had scheduled activities based on the promised 6:30-8:00 AM breakfast window, and this oversight threw everything off. On Sunday, breakfast was available, but the orange juice was spoiled, which was both disappointing and a potential health concern. Billing & Rewards Issues: At checkout, I received no itemized bill and was advised to follow up with the Sales Department -- which I've now attempted to contact multiple times with no response. Additionally, my Marriott Bonvoy number (#977743558) was not attached to the reservation, despite several prior requests. This not only affected my ability to earn points, but also impacted recognition of my loyalty status. Missing Group Benefits: After following up with Marriott Customer Service, I learned that group bookings typically include several benefits. Of the standard offerings, we only received the complimentary hospitality room. The following benefits were not provided: Complimentary room for the coach, organizer, or team lead (I was instead offered an upgraded room, not complimentary) 4x Bonvoy Planner Points based on total group spend 5,000 Bonvoy points upon agreement signing To say that this experience was disappointing would be an understatement. What should have been a smooth, well-organized group stay turned into a stressful and chaotic weekend. The lack of communication, disorganization, and failure to meet basic expectations left a very negative impression on myself and our group. I strongly urge hotel management to review this experience internally and follow up regarding compensation and the missing group benefits. I would appreciate being contacted directly to resolve these concerns. Final Verdict: (1 out of 5 stars) - This experience fell far short of Marriott's usual standards, especially for a group booking. I cannot recommend this property for group stays unless major improvements are made.

    I really thought this man hadn't played in a LONG time. Someone is lying!

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    The bartender Tom is a beast behind the bar. He asks what his client likes and can make the best drink. Always on point!

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    No laundry to clean my shirt for tomorrow. When you stay in a hotel and can't even do the basic things you do at home, find another hotel.

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    Review Highlights - Moxy Washington, DC Downtown

    On the second floor they have a library area which people use to do work, and they have a conference room type room that people can use.

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    InterContinental The Willard Washington D.C - Main tea area

    InterContinental The Willard Washington D.C

    (413 reviews)

    $$$

    This is such a beautiful historic hotel! I stayed here for a 3day work event. It is conveniently…read morelocated near all of the monuments. Most were all walking distance. The hotel staff were very friendly and helpful. All that I came in contact with were always smiling and eager to make conversation with you. The rooms were spacious, and had all or most of the extra amenities you need. I would love to be able to come back and stay here on my next trip to DC. PS. If you do get to visit this hotel, don't miss the history gallery! A small room dedicated to the history of the hotel. It showed which presidents or dignitaries, and celebrities that have been to the hotel over the years. MLK finished writing his "I have a dream" speech here. President Grant spent a lot of time here, so did Lincoln, etc. The history of this hotel amazed me. Take this place in if you can!

    I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (495 reviews)

    $$$

    From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

    The location of this JW Marriott is stellar! We could walk to almost all the sites or pick up the…read moreOld Town Trolley that they provided credits to take and get a free shuttle to the monuments and Smithsonian Museums. Upon welcome we received free Trolley tickets for one day and some food credits, probably based on our Bonvoy Status (we travel all the time). The price for a room I guess because of the multiple conventions in the place was excessive. I think for a room, not a suite, it would have ben $750 per night during the week. I thought that was a lot so we used points, and the 1st night they had not held our King Room for us, and despite being our anniversary, we had to sleep in a double room and move the next day. Unfortunately, the double room was quiet, and the King Room had an adjoining door and we heard every little thing from the room next door. I would put this down one point, but the service, staffing and helpful Concierge made this place really nice for us.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

    (185 reviews)

    $$$

    Downtown

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    The Conrad is a luxury hotel that is probably one of the most expensive in the area. You can take…read moremetro to Convention Center. There is also parking at the hotel. You might be able to find metered street parking if you are visiting a hotel restaurant and don't want to valet or pay hotel parking. The staff are helpful and polite.

    Waldorf Astoria Washington DC - Exterior

    Waldorf Astoria Washington DC

    (154 reviews)

    $$$

    Federal Triangle

    Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!

    Enjoyed a beautiful afternoon tea service here during cherry blossom season to celebrate my…read morebachelorette. The vibes are opulent- the Peacock Alley is located in the grand lobby, which is massive and airy with a glass ceiling overhead to let in tons of natural light. A harpist also set the mood beautifully, but they didn't stay for very long- they maybe stayed about 30 minutes past our 3:30pm tea appointment. Tea services are offered at 12:00 noon and 3:30pm. The central cherry blossom tree is the showstopper, and the main reason I chose the Waldorf for our afternoon tea. I had heard that there are several cherry blossom-themed afternoon teas all over DC that may have better food options, but this was the only one with decor this grand. My main concern was with our seating. I had called ahead of time to ask if they could accommodate my group to have a close seating location close to the cherry blossom tree due to our special occasion. The staff assured me during two separate calls that they would be able to accommodate our request, but upon getting seated, we were seated in the far corner by the bar. It is true that there is a fair view of the cherry blossom tree everywhere in the lobby, but I was disappointed at our far vantage point given the fact that I had called to confirm a close spot to the cherry blossom tree twice in advance. This is because I wanted to originally schedule the premium experience (premium seating, champagne, and fine china), but it was not available to groups larger than 4 and we were a group of 6. The service was otherwise perfectly fine and the portions of food were generous and tasty. We were all definitely full after finishing our savory bites. Our collective favorites were the chicken cherryaki and crab beignet bites, but we all appreciated the diverse offerings. We also had a friend with a peanut allergy dining with us, and they accommodated her easily by separating her pastries onto a separate tiered tray. It looks like the only item with a possible nut allergen was the crab beignet (her version had tofu). Despite the mild issues with seating, the experience was gorgeous. As a cherry blossom lover, I can see myself doing this every time I'm back in town. - Ambiance: 5/5 - Service: 4/5 - Food: 4/5

    The Hay-Adams - Executive Studio room

    The Hay-Adams

    (179 reviews)

    $$$

    Downtown

    Delicious food, incredible views. Stunning architecture. Clean. Comfortable. The beds are like…read moreclouds. Just Exquisite.

    Still wondering what is 5-star about this outdated, tiny-rooms, no view place. Our stay at The…read moreHay-Adams was deeply disappointing and fell far short of basic expectations, let alone what you would expect from a property claiming five-star luxury. For the rates they charge, the conditions and service are unacceptable. The building is old, heavily dated, and features cheap fixings. The bathroom is tiny, featuring a cramped round sink with virtually zero counter space to set down any personal items. Furthermore, for a five-star hotel, lacking a proper hot tub and standalone shower is unacceptable. The towels provided are cheap, rough, and feel entirely out of place at this price point. The bathroom ventilation is so old and loud, that I can't even believe it's there. No fridge in the room, only a mini bar that will charge you if you move around mini bar items to place your own drinks. The view of the White House was severely misadvertised. To actually see it, you are required to pay an extra $700 on top of an already steep $600-per-night room rate. The acoustic insulation is non-existent. If anyone is staying in the room above you, forget about sleeping--every single footstep and movement carries straight through. The front desk staff was entirely dismissive. After promising to switch our room to resolve our issues, they dragged us through three separate attempts, wasted hours of our time with non-responsive answers, and then finally demanded we pay even more money to fix their mistake. After we went through, not even a complimentary breakfast or really anything. Shocked that this place is more expensive than Four Seasons, St. Regents, and the kind. This is barely a three star hotel (except location of course). Stay away.

    Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

    Residence Inn by Marriott Washington, DC Downtown

    (143 reviews)

    $$

    Downtown

    I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

    From the moment of check in to check out the next day, I was treated with disrespect and a rude…read moreattitude. The lady who worked late night barely looked at me when I approached her. She was very short in her reply to my question about what the closest metro was. She was too busy looking at the computer (or whatever that was in front of her). No other customers were around. I then asked about a wake up call and she "huffed" in frustration. I asked for her name and she pointed to her tag. I am truly upset at how i was treated overall. I will not waste my time again with Marriott, especially with how much it costs at this location!

    Moxy Washington, DC Downtown - hotels - Updated August 2026

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