I don't know what the fuss is all about. This is a very modest place where you can relax. I was in need of a decent massage after a long and exhausting week and wasn't sure if they'd have an appointment on Sunday, if I called on the same day. Not only did they accommodate me, but they even took me at 6:30 for a 90 min session despite 7 being their closing time. The ambience is decent. You cannot expect a Newbury st ambience or treatment for the prices they charge. My body work was just what I needed. I've been to fancy massage places and they tire the hell out my body trying to get knots off. Here, there were no fancy techniques that the so called licensed pros use. Simple, straight forward massage to get you the relaxation. There was soft music playing and the place was not crowded. So I cannot speak for the noise levels on a busy day or hour. I had a woman assigned to me and I had no issues with her getting on top of the bedside to give me the massage on the opposite end. She gave me a bottle of water after the body work while she prepared for the foot spa. The foot massage and spa were the best part of the 90 mins. There were huge comfy chairs and the sections were separated to give good privacy. There were TVs for entertainment. If you're looking for bells and whistles, this is not that place. If you're looking for some sincere service, give this a try. I will be returning with my husband. read more

Absolutely terrible. In short, I am in so much pain 2 days later that I almost stayed home from work today. First off, my boyfriend and I bought groupons for here because we wanted to try the hot stone massage. We get massages every couple months but have never tried hot stone. Well, when I called to make our appointments, I was told that they no longer offer hot stone massages. Oh well, I can deal with that, not the end of the world. I asked them if we could do our massages together, they said yes. When we got there, they brought us to separate rooms. I asked to go to the bathroom and was directed down a stairway to a sketchy basement. Used the bathroom, went upstairs, was directed to undress but leave my underwear on - weird, because usually you're told to undress to your comfort level. So I undress, get under the sheet, but am hesitant to put my face down because there is a paper towel in the face rest. It just seemed dirty and unprofessional. An older man came in and handed me a hair clip off a shelf in the room and motioned for me to pin my hair back (I had forgotten a hair tie). Since I was already having doubts about the cleanliness of the place I asked if the clips were cleaned between each client. The man didn't seem to understand. But, as it turned out, the room we were in (that had no door, just a curtain, and the walls didn't go all the way to the ceiling) was so close to the reception desk that the guy working there heard my question and came in to answer. He said he didn't know if it was clean (ew) and said he would get me a new one (nice - and hopefully true). So we're all set and my massage starts. All I can think about is the sounds from the street, the conversations at the reception desk, the grossness of the entire place, the ringtone of the people outside my little cubicle. Needless to say, I was not feeling relaxed. The massage proceeded without any question as to what kind of massage I wanted, what areas I wanted him to focus on, what I liked and didn't like in terms of pressure... nothing. So he then "massaged" my back for over an hour doing the exact same motion the entire time. Literally all he did was push his palms outward from my spine. With no lotion. For over an hour. I literally was trying to come up with excuses in my head for why I would need to get up and leave. But, stupidly, I stuck it out. When he finally moved to my legs/butt, I was surprised that he was massaging me over the sheet. Then I started to feel thankful that he was over the sheet - he got a little too close for comfort. Oh, I almost forgot - he was also whispering to himself while massaging me... wtf??? Then he rubbed my legs for about 5 minutes and put a hot towel on my back and we were done - but not without the grand finale of him pounding, literally pounding, all over my body very quickly. He then left and waited by the reception desk while I got dressed. I met up with my boyfriend right outside my room - we walked around the corner to the reception desk where both of our masseuses were awkwardly hovering, waiting for their tips. So, now here I am, 2 days later, in a great deal of pain, my back and neck feel bruised and sore at the same time, in addition to the back pain I was experiencing before the massage. NEVER GO HERE. if you have a groupon, just throw it out. Or try to get your money back. But do not, ever ever ever, go here. read more

i purchased a Groupon for a couples combo massage and made an appointment for Sunday afternoon right away. I received TWO confirmations: an email and a text message. All we had to do was show up. When we did, the lady in charge told us she had no app't for us and we should come back 'tomorrow'. When we said, "No, we can't do that" she then said, "Come back 1 hour". We showed her our confirmations, but she didn't seem to care so we left. Please also note that NO ONE was in the chairs except 1 person (an employee) who was relaxing. This is also not one of your soothing, relaxing spas with darkened rooms and music. As soon as you walk in the door, the chairs are right there so anyone who enters will disturb you. There are many, many more choices...especially in China Town!!! read more

I set up an appointment but when I reached there they told me to wait an hour because no one was free. This was after I called two hours before the appointment to confirm. Horrible service. read more

I could have fallen asleep in their chair several times during the 2 times I've been here. I don't know what they do, but if you're looking to relax, this is the spot. All they need is a taxi service to drive you home after. I had the 90 minute combo, which I did not originally know included a body massage. That was pretty good, but the best part is absolutely the leg and feet massages. Bring a magazine or book and expect to fall asleep...well worth the money, especially if it is a Groupon. read more

This place is very shady beware. The first time I went there they were not open at the time Of my scheduled appointment. Since I took public transportation I waited for 30 minutes before my bus returned and they still didn't show up or call to tell me they weren't coming. The second time I scheduled an appointment they did not honor my Groupon. They told me that they do not except coupons on the weekend however when I called to schedule the appointment I told them I had a Groupon. When I arrived for my appointment they were very rude and insisted that I pay cash. They have very poor customer service. The woman I spoke with on the phone called me a liar when I told the guy who works there that she told me I could use a Groupon. I was beyond disappointed. The staff there were dirty-looking and so was the spa. I am so glad that I didn't stay because they really creeped me out and I wouldn't want them to touch me. Also I wouldn't trust their read more

Unfortunately it seems many people didn't have a good experience at Mozi Foot Spa. I went in for the 60 minute foot spa/reflexology and it was really lovely and relaxing. The place itself is clean, with nice mellow music, a quiet atmosphere and comfortable chairs. The foot spa/reflexology ended up being more than I expected. First I started out soaking my feet in a hot tub while I received a shoulder, neck and arm massage for about 15 or 20 minutes. Then I had the reflexology, where my feet and lower legs were massaged. They covered me in a warm, soft blanket and the chair was comfy. I was able to just close my eyes and relax and I really enjoyed it. I can't say how the body work is - apparently people have mixed reviews for that - but I definitely can recommend the foot spa (foot bath) and foot massage/reflexology. For 60 minutes it's only $40 plus gratuity which to me is a really good deal. Give it a try! read more

Went here recently on a friend's recommendation and unfortunately did not have a good experience. The foot massage was not really a foot massage as it was mostly time spent on shoulders and arms- the actual massage was not well done and the therapist was very distracted. I would not recommend. read more

I redeemed a Living Social deal here and had a great experience. Clean, friendly and relaxing. You get what you pay for :)

I was gifted a groupon for a 90-minute body massage and tried this place out. I requested a female masseuse. She did not ask me what kind of massage it was but I clarified that it was a full body massage and told her what I didn't like. She did not speak or understand English so it was too hard to communicate. I made a couple requests- don't massage here and don't like that chopping technique but she didn't understand. Compared to other massages I've had, I felt she used too much massage oil. read more

showed on time for 7:30 session. got seated and waited for 15min before a lady showed up! by that time the bucket where my feet were left is barely luke warm. the foot massage was more lame rub than real massage! worse they shorted me on time for almost 10min. will not recommend read more

I called day of and got an appt. for an hr later which was great. They were sold out of the 90 min groupons but they gave me a discount anyway. I wish I didn't read the negative reviews before going because I had a bad mindset heading in! Sure the bathroom is a little sketchy and the massage rooms aren't luxurious but your eyes are closed anyway so who cares! The 3 stars is in comparison to some amazing places I've been so Fair is fair! I work in a salon and am on my feet constantly so I requested work on my lower back, shoulders, and neck. There was a language barrier with my masseuse and she had to use the receptionist for translation but that wasn't a big deal to me . I was there for muscle massage not relaxation so the distraction was fine. Except for that hiccup my 90 minute massage was great, went by too fast as they all do. Again this place isn't the Ritz but it doesn't pretend to be. It was very quiet and decor was relaxing. As for people complaining about their "butt being touched"...hello!!! Your butt is a muscle, that can get quite sore I might add so it was welcomed by me. They also have a punch card for buy 5 get 1 free! I'll be back for sure. read more

That is a great massage store! Their service and price are really good. I relax more after I go there and I also will go there again. When I ready to go and the server gave me a card and there said if I go to there 5 time for the massage I will get one free massage. read more

Went here after buying a Groupon for the 90 minute combo package (combination foot soak and massage as well as back massage). There is nothing fancy about this place, but it's clean and they do their jobs well. Keep in mind the price is cheaper because there aren't as many amenities as the fancier spas. Having said that, I think this place is great for maintenance work. I got Eric who did a great job on my feet and back. He always made sure I was comfortable and that the pressure applied was what I wanted. read more

Pros: The place was clean and well- lit, nice decor. The manager was very accommodating and polite- there was a mix up when I first went to use my groupon and he re-scheduled me for the next weekend and was apologetic and very understanding. The manager was great. The foot refloxology/ massage was good, but a lot of firm pressure that hurt a few times. Pros: The massage room is separated from the main room with walls and no ceiling and a curtain, so you can hear all of the outside noise which makes it hard to relax. The massage was not relaxing and hurt. First, after I undressed and laid down on the massage bed, I heard the manager call the female employee and tell her something- probably to go in-- I don't think she was expecting it because she was talking to him in an upset/angry tone. Then she came in and immediately started basically pushing on my back, no introducing herself or asking if i had any back pain or what pressure I preferred (which I heard the other male employees ask when they were working on other customers later on). I asked her to use less pressure, and she lightened a little but it was still hurting, so I asked her to not use as much pressure again. She threw up her hands and said "i wasn't using any pressure" and went to the curtain and started calling to the manager, talking in an angry tone. I sat up and said I thought she was being very rude, and she said she wasn't she was just talking to the manager. I heard him say something, and she said "sorry youre right please lay back down" So then she continued the massage, but she kept pressing her fingers in hard along my spine, at one point i said "ouch" and she didn't stop or ask anything. I asked her to lighten a bit and she did, but when she did it again a few minutes later it was harder again. At that point, I had given up on asking her to change her style. She didn't ask if it was "good" until the end. At one point, she began talking to manager through the walls. Talk about not helping a customer to relax! She kept just running her hands down my back in straight line which I've never had in any other massage. She would often rub my back/shoulders fast which was not relaxing and felt like she was rushing.I was actually waiting for it to be over, and didn't stop early because I already paid with my groupon! Later during the foot massage she apologized for earlier, but it was a terrible way to start a massage. I would not go back, despite the manager being great and having great customer service. read more

These people really don't know how to run a business. I made an appt. for the 90 minute combo for two, which I was led to believe was 45 minutes of bodywork and 45 min of reflexology. I got multiple confirmations about the appt. When we got there they clearly had no idea we were coming but sat us down pretending they would get to us. We waited an hour and got a half-assed steam foot bath for about 15 minutes then I got a good foot massage for 30 min, while my husband waited. Then I waitied for 30 minutes until a 2nd person finally came over gave me a really weak 30 minute body massage on a really uncomfortable table. My husbad said his massage was pretty good. Anyways the overall experience was a joke. We were there for 2.5 hours... read more

This is the best deal and best massage experience! My sister and I came here with Groupons and got the 30 minute body massage, 30 minute foot massage, and 30 minute foot steam and we immediately bought the 10 package deal. The staff here are gracious, professional, and really good at kneading all the tension out of your trouble spots. The convenient location and meter parking on the street are a big plus. I can't wait to return! read more

A sweet mom and pop shop. I'm always greeted with a hug from Lucy and get AMAZING foot massages from Jack and their son, Eric. Clean, kind, and relaxing. I've gone two times now in the past week since it's absolute bliss! A true treat! read more

Very thorough and professional. One of the best massages I have had in years. Very nice staffs as well.

When the massage first started, I was literally about to run in first 5 minutes. As others mentioned, the masseur has a tendency to go for the long strokes and tends to go for the butt. I took a stance, and gave specific instructions to address my problem areas like shoulder, upper back etc. I was then able to get a whole lot more of my massage, but continued to feel very awkward throughout the massage. Bottom line, if the room had a bit more room and the masseur was a little more versed in american ways, things could have been better, but stay away from the full massage. read more

I recently went here, and was very happy to have found the place. It is very clean and new looking, and the massage was lovely. It depends upon expectations, I suppose, as some of the below reviewers may have been expecting a posh spa - which this is not. It is more of the neighborhood place which offers fairly authentic eastern massage - the specialization being acupressure foot massage. read more

Just read all the reviews and felt that I should give my opinion and experience. I also had the Groupon and paid for the 60 min of reflexology and massage and feel I got my money's worth and will go back again. I had "Mike" and thought he did a great massage on my upper back and neck. He also was very good with the feet and applied just enough pressure throughout my massages and would always ask if I was OK. I personally would not go any where that I had to undress unless it was my doctor's office, so I would never go for the body massages that other's have complained about. I had a really good experience and would return. read more

I had a Groupon for a 90 minute deep tissue massage, and it was excellent. I requested a female masseuse when I booked my appointment, and she was excellent. She paid attention to the areas I requested, and checked in with me to make sure the pressure was right. The use of hot towels during the massage and to remove the lotion was a definite plus. I felt much better when I left than when I'd gone in. read more

OK, this place has no ambience, no spa-like experience, but the foot reflexology is fantastic, and the technicians really try hard to adjust the pressure to your needs. The Groupon deal is really cheap. Honestly, the "bodywork" was subpar, but $39 for 90 min for the bodywork and foot spa, that's just unbeatable. I would have paid $39 for the one hour footspa by itself. read more

This is NOT Newbury St. spa but it is exactly like the foot massage places in China, but much smaller. i have gotten the full body 90 minute massage and it is good value with a groupon. Its NOT fancy but the massage was fine as i have returned three times. They may not be trained massage therapists in the U.S. but they are trained the "chinese way". Take it for what it is. There are many male therapists in Chinese foot massage spas. read more

I bought the groupon for the 90 minute package. The bodywork was SO relaxing and wonderful, and the foot massage, unbelievable. Loved the steam too. It was such a good opportunity to check out and relax. The decor is simple, and it's no fancy spa, but I would ABSOLUTELY go back - even without a groupon. read more

I did a groupon with Mozi foot massage and loved it so much I booked another! The massage therapists spent a lot of time! The only thing I didn't like was the fake, perfumery smell from the air freshener in the salon. I just can't stand chemical smells. I'd definitely go back though! I was totally relaxed afterwards! read more

I had an unfortunate experience with this business. I never even got to receiving the foot treatment. I came in with an expired group-on and hoped to use the face value I paid for it and make up the rest up in cash. At first, I was told Mozi Foot Spa would not accept the groupon. After a manager got involved he said they would accept it, but then he changed his mind and said they would only accept it at a higher price for the service. So he hiked the stated price of the foot reflexology service by $25 to "account for the group on value". That felt dishonest and scheming. I did not agree to this proposition. I felt they were trying to cheat me and it did not seem possible to have a relaxing experience after this. Rather shortsighted to lose a potential long term client. I took my business elsewhere. I am writing this as a warning to those for whom this might be relevant and for others to watch out. read more

Please don't pay attention to the former reviewer. Mozi is a gem, and I have had massage at many places, the body work I had done here is superior. It isn't just a foot spa, so if you are more into getting a massage for your body, please note on their menu that they offer body work too. As soon as you walk in you are greeted warmly, the staff are diligent, and they do everything to accommodate you for your comfort. Its a small place, but they managed to make the room pleasant, large comfortable chairs with small screens for your privacy. It may be somewhat difficult to choose the services, quite unlike any other spa, please ask Ray to assist you, or choose like I did, the combo of 30 min of foot massage, and 30 min body. It isn't a service like a manicure and pedicure that most Americans are used to, so just try it! The foot massage was super, first a warm soak, then very detailed work on the pressure points of your feet, massage of the legs and finishing with a sweet scented moist towel rub that left my skin so soft. My masseuse was Hilary, she was the best I've had in Boston. I prefer less pressure, her hands were like silk on my back, and she worked on my muscles in a way that left me in a semi-dream state of relaxation. Today, I woke with increased flexibility. Two thumbs up for Mozi! read more

I went to my appointment a little apprehensive after reading some of the reviews. I brought my husband along because I wasn't sure I would feel comfortable. Things were OK though. The massage probably deserves 4 stars. The masseuse used reasonable pressure, though seemed to not be aware of where my spine was, so there was too much unnecessary pressure on bones, which hurt. He also didn't speak English, so when I tried to give specific instructions, he had to go get the host to translate...and even then I don't think they were understood...or at least not applied. He did a better than expected job on my arms and hands. The atmosphere was pleasant, though the walls were not solid, and the door was a curtain, so you really could hear everything that was happening outside, including water running in the back. They didn't have a place for my husband to wait for me, so he had to sit on one of their service chairs...comfy chair, but a little awkward for him since he wasn't getting a service. Also, they asked about a tip when I was leaving, which gave the experience a sour note. Overall, probably worth the Groupon price, but have reasonable expectations about what you will receive. read more

Please don't pay attention to the former reviewer. Mozi is a gem, and I have had massage at many places, the body work I had done here is superior. It isn't just a foot spa, so if you are more into getting a massage for your body, please note on their menu that they offer body work too. As soon as you walk in you are greeted warmly, the staff are diligent, and they do everything to accommodate you for your comfort. Its a small place, but they managed to make the room pleasant, large comfortable chairs with small screens for your privacy. It may be somewhat difficult to choose the services, quite unlike any other spa, please ask Ray to assist you, or choose like I did, the combo of 30 min of foot massage, and 30 min body. It isn't a service like a manicure and pedicure that most Americans are used to, so just try it! The foot massage was super, first a warm soak, then very detailed work on the pressure points of your feet, massage of the legs and finishing with a sweet scented moist towel rub that left my skin so soft. My masseuse was Hilary, she was the best I've had in Boston. I prefer less pressure, her hands were like silk on my back, and she worked on my muscles in a way that left me in a semi-dream state of relaxation. Today, I woke with increased flexibility. Two thumbs up for Mozi! read more

I wish I could have given them 0 stars for the treatment I got today. I had a 90 minute Groupon which was about to expire and I made a 1pm appt on the expiration day. When I came to the place they told me that Groupon cannot be used on the day it expires. It sure can be used by midnight on t People who work there do not speak English and the owner was not there. They gave me his phone number. After 30 minutes on the phone he offered 60 min treatment for $25 and I said okay since I was already there. However at the spa I was told yo wait another 30 minutes before my treatment begins. I told them that I have this time slot booked and I an supposed to be 30 minutes into my treatment which means there should not be a problem to start it right away. Meanwhile another client comes in and she is also told to wait 30 minutes. We both were trying to explain that we cannot stay past 2:30, but they keep telling us to wait another 30 minutes. I have left with the intention to contact Groupon and get my money back. By the time I arrived home my Groupon has been marked as "redeemed"! I called the owner again, sent him the snapshot of Grupon and now I am waiting and hoping to get my money back. What an ordeal. Overbooking 2 people and wasting clients time is never okay in my book. read more

I redeemed a Groupon here today for a 90 minute package - 30 mins of bodywork, 30 mins foot massage/reflexology and 30 mins foot steam. I called at 4pm to see if I could get an appointment at 6pm and was pleasantly surprised when they could accommodate me with such short notice. I know many people have commented about the decor, and I think it depends on your expectations. I did not go in expecting a fancy spa, and was perfectly happy with the space. The package started with the bodywork, which, as others have indicated, is not a full-on massage, but still brought plenty of relaxation. Then it was on to the foot massage/reflexology. My feet are pretty ticklish so I was nervous that the foot massage may not be enjoyable, but that wasn't the case at all. The pressure was great and I wished it wouldn't have ended! Last came the steam. You put your feet into a large bucket-type thing that a steamer is attached to. Others commented about it being very hot, but I didn't think it was uncomfortable; additionally I was frequently checked on so I could have indicated if I needed a change. I certainly think the Groupon was worth it, and I'll be going back! read more

If I could give this place less than one star, I would absolutely do so without hesitation. I am appalled at the way I was treated there. I have used this place through Groupon several times in the past with no trouble. Always enjoyed the services and even brought massages as presents for friends. Anyway, this particular time was just horrid. I had brought Groupons and planned to take my mother there for her birthday. One of the Groupons was expiring a week before the birthday so I specifically made the appointment on the day of expiration, the closest possible day to the BD. Long story short, they did not let me use the Groupon, showing me some ridiculous piece of paper with hand written "Expiration date: Today-Not valid". So I ended up paying $55 on top of the Groupon. Later that day I had confirmed with Groupon that groupons are valid until 1159AM on the EXP day. So I tried to call the manager "Eric" about 7 times and left about 4 messages asking politely to have him call me back. Then I also went back to the place and tried to explain the situation to the same lady who had showed me the paper sign before. I should also mention that NOONE there speaks a word of English and basically if you need to explain something, its basically useless!!!! and very frustrating. she had called the manager several times in front of me with no success, then told me to contact him myself. Needless to day I called many times with no luck and left 3 more messages, each a week apart. Silence. Please don't waste your time with these people. RIDICULOS! So disappointed. Will never go back there and will not recommend to anyone. read more

I got a groupon for 2 90 minute sessions and that's where the trouble began. On my first visit, the Mozi employee either made a mistake in how he took care of the groupon, or there was some other glitch-- both sessions were recorded as completed (i.e. I would only receive ONE session). Other than that, I'd say I was satisfied with the service overall-- although it was not a full 90 minutes. The massage was very good- but again, much of the 90 minutes was spent NOT getting a massage. The second visit was a real problem--- that's when we discovered the problem with the Groupon. Because they refused to accept the groupon, and I had driven 30 minutes to get there, I paid for this massage. (again, the massage was good- although not fully 90 minutes). Worse yet, there were two women having their feet soaked who spent the whole time in full voice conversation-- and the Mozi employees never asked them to stop. (which I guess means that it's only lucky if you're there when friends aren't there to talk). Because I had PAID for this second massage, and I thought that the MOZI staff had told me they solved the Groupon problem-- so please come back a third time to receive what I already paid for--- I went back a third time--- BUT-- they claimed that they had no idea what I was talking about-- they said I bought the wrong groupon.... etc. Although I had RIGHT THERE- the proof that I had paid for these massages-- and THEY were the ones whom I'd dealt with before-- they were back to the only solution: PAY AGAIN. So I left and I will never return. Even if you don't make the mistake of buying a groupon, be prepared for a massage which is not quite the full number of minutes you thought you paid for. read more