1. Mr Bills Touch Up Service

    1. Mr Bills Touch Up Service

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    Murrieta, CA

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    Mr Bills Touch Up Service

    4.6 (102 reviews)
    Closed Closed

    Services - Mr Bills Touch Up Service

    Auto light repair

    Auto mirror repair

    Auto steering and suspension repair

    Mr Bills Touch Up Service Photos

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    Recommended Reviews - Mr Bills Touch Up Service

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    Megan R.

    I can't say enough about Mr Bill and his Business. I was in an accident when I learned that my insurance company was totaling my car. I decided to retain it as a salvaged vehicle and was lucky enough to go to Mr Bills. Bill came out and spoke with my father for an hour and then ordered the parts right away and his estimate was reasonably priced! Happy to have my suv running again! Thank you!!!

    Patrick T.

    Quick review: Pros: -They were able to buff out all of my scratches -Receptionist was very friendly Con: -Dented my roof rail -Innaccurate estimated completion time -No communication provided if delays occur -Owner (Bill) is rude and has no sense of customer service -Would rather accuse you of being a scammer than admit that his shop could accidentally cause a dent Long review: I went to Mr. Bills after another local shop scratched my car during service. I had scratches on my hood, roof, spoiler, etc. That shop handled the situation great and sent me here to get the scratches removed, and covered the cost. I was told by Bill to drop my car off at 8 am any day and he will have it completed by the end of the day. 4 pm comes around and no call. I reach out and Ryan tells me they need the car an extra day. Weird that no call was made but I didn't complain. The end of Day 2 arrives and I have to call again for an update. Ryan tells me it's just finishing up and I can come pick it up. I arrive at 4:55 pm (5 mins before closing) and the car looks great. I quickly look over it but the shop is closing up and moving cars so I quickly get into the office to retrieve my keys and paperwork. Unfortunately I made the mistake of not thoroughly looking at every detail of the car. I take the car home and once I park, my wife noticed that I now have a dent on my roof rail. The exact location they were buffing. I immediately email Mr. Bills at 5:30 pm the same day. I'm very respectful in the way that I approach this because at the end of the day we're all human and people make mistakes. Based on the look of it, the dent could easily be pulled using paintless dent removal, so I wasn't too worried. I call the next day and speak with Bill who proceeds to initially agree that when I dropped off the car, there was not a dent. He stated "I walked the car with you when you dropped it off and there was no dent". I explain that's my point. No dent when I dropped it off but now there's a dent in the exact location your guys were working on. He then begins talking over me, angrily, stating there's no way his guys did it. He looked over my car the entire time it was there. Really? You watched over my Ford focus for two full days? It's not like I brought in a Lamborghini. You have 25 employees, there's no way one may have leaned too hard against my car when they were buffing my roof? I offered to bring the car to look over it and he tells me he's not touching my car and doesn't want to see it again. He then tells me I'm essentially a scammer looking to get free work done. He then hangs up on me. Bill has a horrible attitude and should take some lessons on how to properly interact with a client. He doesn't stand behind the work that his shop puts out. Disappointed that a place with so many great reviews can have such poor management/ ownership. Do not go here!

    Pearl white Infiniti
    Deanna M.

    I am so glad I found Mr Bills! I went to a few different body shops for quotes but Mr Bills stood out, friendly personable and they did an amazing paint job on my SUV. They even touched up a couple extra spots for me just to be nice. I really appreciate good customer service and Mr Bills had just that. Very happy customer. Thanks Mr Bills!

    Kaitlyn K.

    I had such a good experience with Mr.Bills! They got my in right away, at a reasonable price, and fixed my car within a day. The owner was super personable and friendly to me every time I came in. The customer service was amazing. I can't recommend them enough!!

    Write a review get a free car wash
    Alexia B.

    It was my first time bringing my Prius in for the basic car wash package which is a hand-wash and interior vacuum and wipe down ($25) which I was going to just wait for in the reception area but I needed a lot more then a basic wash so I upgraded the the mini-detail for ($49) which included the basic car wash features plus a wax and a more detailed interior cleaning. I waited for my car which took an hour to complete. I would have upgraded to the full detail $199 normally and takes about 3-4 hours but if you leave a review on the list of social media pages they have up at the reception area you get $100 off. I'll definitely be booking this service soon. Bill the owner was on premises and was very professional and friendly. Celeste the receptionist Was also very nice and helpful. They offered me a seat to sit in and a cold bottle of water. My car was very clean inside and out and I was very happy. Will definitely recommend and come back again! They took debit and credit card as payment as well.

    This car looks a-m-a-z-i-n-g!!!

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    3 months ago

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    4 months ago

    Great service, quality work for reasonable prices. They are now my go-to! It was a stress-free experience

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    4 years ago

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    Thanks KC and we're glad to have you as a customer

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    6 years ago

    Mr.Bill provided me with great service,very friendly and professional. I highly recommend all of his services.

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    Bill W.

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    Bill W.

    Thank you so much for your business we greatly appreciate it

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    Page 1 of 3

    Ask the Community - Mr Bills Touch Up Service

    Review Highlights - Mr Bills Touch Up Service

    When my brand new Veloster was hit in the side rear I drove to the Hyundai dealer in Temecula who told me to go to Mr Bills as they do all their work.

    Mentioned in 2 reviews

    Read more highlights

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    UPDATE - They Made It Right and Went Above & Beyond…read more I wanted to come back and update my original review because I believe a business should get credit when they step up and make things right. After the issues I had with the original work, Dario reached out to me personally and asked me to bring the car back so they could take another look and rework the areas I wasn't happy with. I brought the Jaguar back, went over everything with them, and they took the time to address the concerns properly. They corrected the issues with the hood and paintwork, cleaned up the areas that had been missed, and made sure I had an opportunity to inspect the car before everything was finalized. What impressed me even more was that they didn't stop there. They went above and beyond and took care of several areas that weren't even part of the original work. They addressed additional imperfections around the car, repaired and refinished the mirrors, and put extra effort into getting the overall appearance of the car back where it should be. The difference is significant, and the finished result speaks for itself. I've attached updated photos showing how the car looks now. Mistakes can happen with any business. For me, the bigger question is what a company does when a customer isn't satisfied. In this case, Dario and his team took responsibility, listened to my concerns, brought the car back in, and put in the work to make sure I was happy with the final result. I appreciate Dario reaching out and the effort the entire team put into making this right. Based on how they handled the situation and the quality of the finished work, I'm happy to update my review and give them the credit they deserve. Thank you, Dario, Edward and the team, for standing behind your work and going above and beyond.

    Had some work done here on my car when it got backed into. Quality of work was really good and the…read morecommunication with Edward throughout the process was easy. THey took care of the whole thing and with insurance. Great group of people and I highly recommend them if you're looking in the local area for body work.

    Faith Quality Auto Body

    Faith Quality Auto Body

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    Excellent service! Everyone was friendly and competent…read more They did a great job on the repairs! The quality of the body work and painting is top notch. I spread the word to family, friends, and neighbors, that this is the place to go if you need auto body work done.

    I feel compelled to leave this review based on the interaction I witnessed involving my sister…read moretoday. Unfortunately, our experience with Chris and especially Mike was extremely disappointing and unprofessional. My sister's car had been at their shop for approximately two weeks as part of an insurance claim. Initially, Chris and Mike were helpful, kind, and respectful. However, that attitude seemed to completely change once the insurance company paid them. Today, Mike spoke to and treated my sister in a way that was completely unacceptable. The vehicle was ultimately picked up with the camera still unrepaired, despite being part of the reason it was there. What bothered me even more was hearing Christianity brought into the conversation while my sister was being treated with such disrespect. Claiming Christian values means very little when your actions toward a customer demonstrate otherwise. As a business owner myself, I understand that problems and disagreements happen. What matters is how you communicate with and treat your customers when they do. I have advised my sister to file a complaint with the BBB and to contact her insurance company regarding this experience and request that they reconsider referring customers to this shop. For anyone considering bringing their vehicle here, I would strongly recommend looking elsewhere. Our experience changed drastically from the beginning to the end, and unfortunately, the way my sister was treated today overshadowed any positive interaction we initially had. If you are looking for an alternative, we have had a WONDERFUL experience with Agape and would recommend them instead.

    Mr Bills Touch Up Service - autorepair - Updated September 2026

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