1. Mr Bills Touch Up Service

    1. Mr Bills Touch Up Service

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    Murrieta, CA

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    Mr Bills Touch Up Service

    4.6 (102 reviews)
    Closed Closed

    Services - Mr Bills Touch Up Service

    Auto light repair

    Auto mirror repair

    Auto steering and suspension repair

    Mr Bills Touch Up Service Photos

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    Recommended Reviews - Mr Bills Touch Up Service

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    Megan R.

    I can't say enough about Mr Bill and his Business. I was in an accident when I learned that my insurance company was totaling my car. I decided to retain it as a salvaged vehicle and was lucky enough to go to Mr Bills. Bill came out and spoke with my father for an hour and then ordered the parts right away and his estimate was reasonably priced! Happy to have my suv running again! Thank you!!!

    Patrick T.

    Quick review: Pros: -They were able to buff out all of my scratches -Receptionist was very friendly Con: -Dented my roof rail -Innaccurate estimated completion time -No communication provided if delays occur -Owner (Bill) is rude and has no sense of customer service -Would rather accuse you of being a scammer than admit that his shop could accidentally cause a dent Long review: I went to Mr. Bills after another local shop scratched my car during service. I had scratches on my hood, roof, spoiler, etc. That shop handled the situation great and sent me here to get the scratches removed, and covered the cost. I was told by Bill to drop my car off at 8 am any day and he will have it completed by the end of the day. 4 pm comes around and no call. I reach out and Ryan tells me they need the car an extra day. Weird that no call was made but I didn't complain. The end of Day 2 arrives and I have to call again for an update. Ryan tells me it's just finishing up and I can come pick it up. I arrive at 4:55 pm (5 mins before closing) and the car looks great. I quickly look over it but the shop is closing up and moving cars so I quickly get into the office to retrieve my keys and paperwork. Unfortunately I made the mistake of not thoroughly looking at every detail of the car. I take the car home and once I park, my wife noticed that I now have a dent on my roof rail. The exact location they were buffing. I immediately email Mr. Bills at 5:30 pm the same day. I'm very respectful in the way that I approach this because at the end of the day we're all human and people make mistakes. Based on the look of it, the dent could easily be pulled using paintless dent removal, so I wasn't too worried. I call the next day and speak with Bill who proceeds to initially agree that when I dropped off the car, there was not a dent. He stated "I walked the car with you when you dropped it off and there was no dent". I explain that's my point. No dent when I dropped it off but now there's a dent in the exact location your guys were working on. He then begins talking over me, angrily, stating there's no way his guys did it. He looked over my car the entire time it was there. Really? You watched over my Ford focus for two full days? It's not like I brought in a Lamborghini. You have 25 employees, there's no way one may have leaned too hard against my car when they were buffing my roof? I offered to bring the car to look over it and he tells me he's not touching my car and doesn't want to see it again. He then tells me I'm essentially a scammer looking to get free work done. He then hangs up on me. Bill has a horrible attitude and should take some lessons on how to properly interact with a client. He doesn't stand behind the work that his shop puts out. Disappointed that a place with so many great reviews can have such poor management/ ownership. Do not go here!

    Pearl white Infiniti
    Deanna M.

    I am so glad I found Mr Bills! I went to a few different body shops for quotes but Mr Bills stood out, friendly personable and they did an amazing paint job on my SUV. They even touched up a couple extra spots for me just to be nice. I really appreciate good customer service and Mr Bills had just that. Very happy customer. Thanks Mr Bills!

    Kaitlyn K.

    I had such a good experience with Mr.Bills! They got my in right away, at a reasonable price, and fixed my car within a day. The owner was super personable and friendly to me every time I came in. The customer service was amazing. I can't recommend them enough!!

    Write a review get a free car wash
    Alexia B.

    It was my first time bringing my Prius in for the basic car wash package which is a hand-wash and interior vacuum and wipe down ($25) which I was going to just wait for in the reception area but I needed a lot more then a basic wash so I upgraded the the mini-detail for ($49) which included the basic car wash features plus a wax and a more detailed interior cleaning. I waited for my car which took an hour to complete. I would have upgraded to the full detail $199 normally and takes about 3-4 hours but if you leave a review on the list of social media pages they have up at the reception area you get $100 off. I'll definitely be booking this service soon. Bill the owner was on premises and was very professional and friendly. Celeste the receptionist Was also very nice and helpful. They offered me a seat to sit in and a cold bottle of water. My car was very clean inside and out and I was very happy. Will definitely recommend and come back again! They took debit and credit card as payment as well.

    This car looks a-m-a-z-i-n-g!!!

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    4 months ago

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    4 months ago

    Great service, quality work for reasonable prices. They are now my go-to! It was a stress-free experience

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    4 years ago

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    Thanks KC and we're glad to have you as a customer

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    Mr.Bill provided me with great service,very friendly and professional. I highly recommend all of his services.

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    Thank you so much for your business we greatly appreciate it

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    Page 1 of 3

    Ask the Community - Mr Bills Touch Up Service

    Review Highlights - Mr Bills Touch Up Service

    When my brand new Veloster was hit in the side rear I drove to the Hyundai dealer in Temecula who told me to go to Mr Bills as they do all their work.

    Mentioned in 2 reviews

    Read more highlights

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    O'Reilly Auto Parts

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    Hard to find as this location is tucked away at the back of a parking lot. So glad we came here…read moreinstead of attempting another Autozone location. We were greeted by multiple employees when we entered, Sascha was extremely helpful with looking up different engine filters for us and giving us options between quality and prices. We were in and out in a matter of minutes during to his assistance and not having to bubble around the store blindly. He was very friendly and happily gave us a military discount which they display loud and proud on their store front unlike their other competitors. Highly recommend this location!

    Came in this morning helping a friend pick up some coolant for her car. She wanted to make sure…read morethat she was purchasing the right product. When we approached the counter the manager shook his head and laughed at us. Then said "well it's gonna be one of those Wednesdays!" WTH?!! Then shook his head and laughed again when she didn't know all the details of her car. He then tripled down and "mansplained" coolant to us! Again... WTH! When I made my purchase I told him that I have military Id and under his breath said "ohh of course". This is not the only time I've heard of the petty and rude behavior of the manager. My husband had an equally distasteful experience. I'm sorry if you are having a bad day. But that's a you problem and not a me problem. None of us (neighbor, myself and my husband) will not be back to this location if this is the type of customer service to expect. There are so many competing companies within a mile of this location. I choose to spend my hard earned money with a company that appreciates my business

    Mr Bills Touch Up Service - autorepair - Updated September 2026

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