I was really disappointed with my experience at Mr. Charles Chicken and Fish on Cambridge. The chicken was, without exaggeration, the saltiest chicken I've ever had in my life. It was overwhelming and honestly hard to enjoy. To make matters worse, no dipping sauce was offered at all--something that could have at least helped balance out the excessive salt. It felt like there was no attention to the overall taste or customer experience. On top of that, the wingets were extremely small--like they came from baby chickens. For the price, the portion size and quality just didn't match expectations. Overall, not a great experience and definitely not somewhere I'd return to. read more

Food was solid. Mac and cheese tasted like Floyd's(a restaurant that used to be open in Charlotte). Fried okra was really good, small pieces of croaker for 20$. Will return in 3-4 months but this wont be added to my regular spots. B- read more

Mr. Charles Chicken & Fish - Croaker, Fried Okra, Mac n Cheese, Cornbread - Soul Food Near Me - Charlotte, North Carolina

I went here for the first time this past Friday. I had the veggie plate. I chose cabbage, collards, and onion rings for my veggies. All were good. The DJ / entertainment is a bit loud for me. read more

The star was the heavily seasoned salmon Bites. They were delicious. I was disappointed with the crab cake as it was smashed to smithereens. It did have seasoning but I couldn't tell if it was mostly filler. The shrimp were over cooked, mackerel was greedy, beans a loop mess but the potato salad and yams were delicious. I came with a friend who suggested it. I had never been to this location before. Its open and ary but a little dated. I would come back and try other items as the Salmon Bites were delicious. read more

Mr. Charles Chicken & Fish - Salmon Bites - Soul Food Near Me - Charlotte, North Carolina

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Mr. Charles Chicken & Fish never disappoints! Friday was karaoke night and, not only was the food great, but the vibe was amazing! From line dancing to karaoke, my friends and I had a fantastic time. With the amount of people that were there, I was surprised we were seated and served as quickly as we were. The only issues were my friend not getting her Arnold Palmer and my other friend not getting the ice for her drink. I look forward to another night of fun! read more

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First time visiting this establishment, but it won't be my last. My family and I went on a Wednesday for dinner and there were no complaints. Atmosphere was relaxed and inviting. Food was fresh, hot, and delicious, and our server was great. We arrived to a pretty empty restaurant and was sat immediately. The wait time for our food was quite short. That's always a plus when you little kids. Portion sizes were perfect and everything was flavorful and delicious. Will definitely return; I want to try their brunch next! read more

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Wow. It's been a long time since I've been to a place where nothing could have been better. The server Danny was great. The food was amazing had whiting and chicken and greens and yams and cornbread. Piping hot. Came out fast. Extremely fresh. And soooo delicious. Atmosphere was great. Clean and just good aura. Our new spot. Best soul food I've had since moving down here. Oh and priced reasonably!!!!! read more

This restaurant produced the most amazing fried catfish and flounder I have ever tasted. The service was quick, friendly, and efficient. The restaurant was clean, and easy to kick back and relax with friends. I was in town for a conference at a nearby venue and thoroughly enjoyed every opportunity to go get a meal. To be fair I never tried the chicken, but those who did loved it. read more

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It's a no for me, order was wrong. Food had no flavor. The fried fish was the only thing worth eating, and maybe the Mac and cheese. But that's it. I wouldn't return. Chicken didn't seem fresh, greens unseasoned, gravy from a can read more

This is a local spot that's popular with an older demographic. The restaurant is not tiny but it is smaller and can get very crowded. The customer service left a lot to be desired. The drinks were sugary and not really strong. They were served in very small cups. The food was just ok and the staff were unorganized. I do think it's nice that this seems to be a community spot that gives older patrons a place to gather. If the staff were a bit more organized, and if they worked on the drink element and seasoned the food it could be great. I'd give them a 2.9 of 5 read more

I just left this place, and trust me, I've always been a fan of a good soul food restaurant owned by people who look like me and seeing young kids working hard. But when I tell you I'm beyond disappointed... My entire order was disgusting, and to make matters worse, the bread had mold on it. I called the restaurant, and the manager on duty told me, "Sometimes these things happen." Wow. So it's acceptable for customers to receive molded bread every now and then? Absolutely not. That was the wrong response and completely unacceptable. Food safety should never be taken lightly. read more

The food was AMAZING! I had the Catfish and grits with fried okra. The fish was seasoned well and crispy and the grits were perfect. I was really happy that the sweet tea was truly southern SWEET tea. The staff was amazing and everyone worked together to make sure I was taken care of. They have good music and large TV's so if you go on a game day you won't miss the game. I will definitely come back! read more

Mr. Charles Chicken & Fish - Catfish and grits - Soul Food Near Me - Charlotte, North Carolina

Take out service is bad. 1st they had to look up my online order after telling me that it may be at the other location! 2nd The cashier is tasked with yelling the patrons name over a robust crowd and loud music. After going to the counter and asking about my order, I was told (I called your name). Then another employee accused me of being disrespectful and that he could be also. Very bad look. I've been a regular at two locations but will reconsider how I spend my hard earned money in these trying times. read more

The fish and grits were amazing! Service was great. I went for brunch and our server was great and the owner! Everyone enjoyed their food. The restaurant is tucked away in a shopping center... I was able to substitute my catfish for flounder! I also had a peach bellini and that was good as well. If you want some good fish and grits definitely run over read more

Mr. Charles Chicken & Fish - fried flounder - Soul Food Near Me - Charlotte, North Carolina

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OMG, this place was so good. Nice atmosphere, music playing in the background was nice but allowed for conversation. Clean bathrooms and tables and servers that were friendly and clearly seasoned. The place run like a well oiled machine. The food, was amazing. The side salad to start was fresh and crisp and obviously not from a bag. Every order came with hush puppies that were slightly sweet (as hush puppies should be) and crunchy. Thank goodness you only get a few with your meal as I could have downed a plate of them by themselves. The coleslaw was delicious. Fresh and crisp and not soupy at all (as though it was made is huge batches a couple times a week) like I have been served in other places. The baked beans were very good as well. But the fried flounder was the perfect seasoning, breading and crispness. I can't wait to go back and try some chicken and other options. read more

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Okay 1st off the vibe was really nice Service Saleem was absolutely helpful and great Ok now the food was the best southern food ever, we had a party of four and we ate everything on our plate read more

Very good fish sandwiches. Fast and friendly services. My only complaint us that they charge 1.99 for a medium tea. Ridiculous. Pricing in line with what most seafood costs in Charlotte. Takeout only. read more

Mr. Charles Chicken & Fish is a good soul food restaurant with a laid back atmosphere. I got the Flounder dinner with hush puppies, Mac and Cheese, Yams and a roll. The flounder was well seasoned. The Mac and cheese was good and cheesy but the Yams was the best thing in the meal. The Yams were perfectly sweet and savory. To satisfy my sweet tooth we got the miniature sweet potato pies. The pie filling was sweet and buttery with a delicious graham cracker crust on the bottom. The Service was quick and the employees were nice! Highly recommended read more

Mr. Charles Chicken & Fish - Soul Food Near Me - Charlotte, North Carolina

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I only give Mr. Charles 4 stars because the music is like WAAAAY too loud for a restaurant. Their food is TOP TIER. Very fresh, fast service and the food is absolutely delicious. I've had the catfish, fried chicken, yams, Mac and cheese, greens... no complaints on anything, but take it to go because you won't be able to hear your guests over the DJ. read more

Love the food, the service is amazing. The people are manageable, everyone seems to enjoy themselves while inside. In and out pretty quick I love this place It's been a great experience for me. read more

Arrived abt 2:30 on my lunch break. Was seated immediately, but once seated took over 10min for someone to come to my table in spite of the fact it wasn't busy, seemed to be more workers than customers. Multiple ones walked past me and not one asked to at least take my drink order. I de my waitress finally did come, she said no one told her she had a table. Ok that's fine, but all the employees who walked past me couldn't have at least taken my drink order? What happened to team work? However the waitress was very sweet and friendly so that helped the situation some. Food was just ok for me. I got the American plate which was fried chicken, fish and shrimp. The shrimp was delicious and huge. The fish was ok, could have been fried harder. Chicken flavor was alright, nothing to write home abt. The mac was a bit salty, and green beans didn't seemed seasoned enough. Cornbread and hush puppies were delish though. Overall would I go back? Sure, I would try some of the other items on the menu and just hope I have a better customer service experience. read more

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Below, you will find some helpful information to determine if this is the place you would Like to visit: They have plenty of parking in a sheer parking lot. Came on a Friday afternoon. There was literally one server for the entire restaurant. They did have a hiring sign in the front door. Maybe they should make it bigger or advertise on various places, as this was not sufficient . The server was very friendly, however, he was doing the impossible. It takes a very long time to get your order. It took over an hour and a half. To get my food order was placed at around 3 o'clock on a Friday. Do not come here on an empty stomach. The place is clean and well lit. The decor is very inspirational and motivational. In the music is a smooth R&B theme. The whiting and the fried chicken were good however, the greens have a lot of vinegar and we're not to my liking. The mac & cheese is homemade and the hush puppies were just OK. The yams were very sweet. The drinks are not strong at all. The price you pay does not match the price on the menu. They need to reprint their menus to reflect the price that you are charged. But after waiting so long to get my food, I was ready to go and willing to pay the additional dollars per each item. They have karaoke in the evening starting at 8. It can get crowded. Good vibe and nice people. read more

Mr. Charles Chicken & Fish - Soul Food Near Me - Charlotte, North Carolina

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The food was so so good as always. I had the fried chicken greens and Mac and cheese. My husband had the wings Mac and cheese and greens. He also had the strawberry cake. We were celebrating our anniversary. read more

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The food is amazing, the atmosphere was a vibe and the music was hittin'! The first time I went, I had to go back three more times in the same week and same location. read more

The catfish dinner is my favorite. Except candied yams are now only served at the uptown location which I find offensive. I thought the option was temporary but it's a permanent menu change. read more

We stopped in here on a Sunday around 620 and they wouldn't seat us because they close at seven. We found the information on Google and it said they closed at 10. So we went ahead and ordered and didn't get our food until 650. Not ideal because we could've eaten here but they don't seat anybody after 615 Sunday fyi. It was my first time ever eating here and they had all the back doors closed my friend who lives in the area was pretty upset because she really want us to show us the place but that's the way it went. The staff was really friendly and really helpful and really welcoming. The food was out of this world. I absolutely love their greens. The chicken was fantastic. They were out of cornbread so that was a disappointment. The mac & cheese with smacking. When I return I will come back and I look forward to joining the karaoke I hear they do in the back that I wasn't able to get to. Hey it aint a perfect world thanks for reminding me. read more

Had a blast. Live band . The food was good. We combo chicken and seafood , Turkey wings plate, and for sides we had Mac, green beans, potato salad with gizzard for appetizer. Only note is if you like gravy on smothered wings ask for extra read more

I've been craving fried fish lately and ended up here on a few different occasions. I tried the other location years ago but never returned. Again I wanted fish and they have catfish, flounder, whiting, etc. I ordered the lunch special with fish and potato wedges and it was perfect. I returned again for the weekend brunch and tried the catfish and grits, eggs and potatoes...perfect again. On my other visits I tried more of the sides and the Mac n cheese, cabbage and wedges were consistently good but the green beans, collards and potato salad were inconsistent. read more

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The only reason I am giving a star is because Yelp requires it and our waitress did try to make things right for us. The place was pretty much empty when my family and I arrived, it took a while to be greeted and to be asked about our drink options. When we finally received our food, my order (2 piece chicken and 2 piece fish - wing and leg) came out incorrectly. I received a leg and a thigh. Wanted to tell my waitress about it, but she was nowhere to be found. Looked all around to get someone's attention. We needed extra napkins, mustard, and our drinks refilled yet our waitress was nowhere to be found! In looking around for help, EVERY SINGLE WAITRESS IN THE DINING ROOM WAS SITTING DOWN EATING PLATES! We barely ate our food. Went thirsty because our drinks weren't filled. By the time we were fed up, our waitress comes out to apologize and tell us she went on break. A break in the middle of an open check. Utterly absurd for a business to allow all of their wait staff to break/eat/drink while there are patrons in the establishment. She was very apologetic and offered a discount, which sure, is nice, but the service and atmosphere of this place has diminished so much overtime. Our cornbread was overly sweet like a cinnamon roll, fried fish was hard and extra fishy tasting, there were small white particles floating in my sons water, flies flying around, sticky floors and we also overheard a waitress (loudly) discussing her grievances with management requiring her to wear black socks and her issue with another waitress in front of the patrons. I wouldn't recommend. There aren't many other "soul food" restaurants nearby that I could recommend but you might fare better by just googling your own recipes and frying your chicken at home versus giving this place your dime. read more

I highly recommend!! I called in my order for lunch and it was delicious!!! I had the croaker plate with Mac and cheese and cabbage with a side of yams!! Must buy the pound cake!!! read more

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It was hot fresh and delicious. I go to the location on Harrisburg Road. I Live the gizzards always fresh and cooked to perfection. Get there! read more

The service today was HORRIBLE. I called to place a pick up order and the young lady today asked, "Can I place you on hold for three second and I will be right back"? Well she placed me on hold and she never came back to the phone. I actually drove to the Statesville Rd location still on hold. The place was not busy at all and there was only three people in the lobby. She asked "Can I help you" and I told her that is me on hold. You asked me to hold for three second but I drove from Billingsley Rd to here and still you have not pick up the phone or hung the phone up. She stated well you are here now and I was busy. WOW. I have been on hold for over 40 minutes and this what you say to a customer. The food have always been great but today service was HORRIBLE. No apologize read more

I cannot stress this enough: please check your bank account if the manager of this location claims to void any transactions and refund your money. I waited a few days to give this review to allow sufficient time for the credit owed to me to post to my account. This includes allowing a day for the federal holiday on Monday, February 19. Last Sunday, the 18th, I placed a to go order totaling $46.55. It wasn't until after I placed the order that I was told they'd run out of most of the sides I'd ordered and had limited options available. After consulting with one of my family members via phone, we decided to just cancel the orders and I would pick up dinner elsewhere that had what we wanted available. The only thing we decided to keep was an order of fish, no sides, to which the manager stated she would only charge me $4.50 ($4.68 including tax). What should should have been an easy refund for the difference turned into an ordeal. The manager seemed to have difficulty voiding out the items in their point-of-sale system. This was an immediate red flag. I asked for a hard copy of the receipt as proof of my refund. She kept trying to show me on the POS screen where she voided everything out and only charged me for the fish. I explained that was insufficient, I needed a copy of the receipt in case the refund didn't go through and I had to dispute the charge with my bank. Finally, she managed to print a copy. However, the receipt showed she refunded me in cash, not back to my card. Red flag number 2. After waiting all week and diligently checking my account, the refund she claimed she processed never posted, as I suspected it wouldn't. Unbeknownst to her, I work in banking and knew better to press to get a receipt and not take her word for it. I had to file a dispute with my bank and am in the process of hopefully getting it resolved. I say hopefully because I had to submit a copy of the receipt, which looks like she refunded me in cash but she didn't. For what it's worth, the food here is always good and we will likely continue to patronize the business. Just please do your due diligence and make sure they follow through with any refunds as promised. Side note to the manager who claimed their schedule hasn't changed. Yes, it has. We frequent this location all the time. She tried to imply I didn't know what I was talking about because, her words, "you're not a regular." Yes, I actually am. Just because you haven't seen me before doesn't negate the fact that yes, I am a regular customer. How else would I know your schedule has changed, and even the voicemail on the phone states their schedule has changed. Based on previous reviews, though, her lack of service isn't surprising. Also, the front of the house should be aware of what's available and not sell certain foods or sides when they're out. Let your customers know before ringing up orders so we can decide before paying for it and not have to fight to get our bank accounts refunded properly. read more

Hopefully, this is the Harrisburg Road location. I arrived with the grand as we were pretty hungry. I was excited to finally try this place as I had not visited any of their locations. We arrived to place a to go order. One lady behind the counter asked another to take our order as patrons kept coming in for orders. When I asked approximately how long it would take, she proceeded to roll her eyes (literally) as if to say, why must I be bothered. She had a stank attitude. I have never used that term but it seemed appropriate for her in that moment. I couldn't get over it. My grand was very surprised as well by this display. Anyway, our chicken arrived in less than 15 minutes, piping hot. The wingettes were larger than I expected and could have been cooked 3-5 minutes longer. In the car, I gobbled them because I was that hungry. On my next visit, yes, I will return, I will ask that they be fried a bit longer. I didn't have any sides but will try a couple the next time. I plan to visit again soon. The restaurant had a few patrons. They have a bar area. I found it odd that the lights on this side of the establishment were much brighter than in the restaurant. read more

This morning my neighbor recommended this place so I decided to try it for lunch. I ordered the catfish with two sides which includes either a roll or cornbread. The two catfish fillets were crispy on the outside and soft on the most inside--perfectly cooked! I also liked the fried okra and the baked beans were ok. Now....that corn muffin! Ok, it was good, don't get me wrong, it was really tasty and moist but it was more like cake. It was sweeter than Jiffy mix and the actual texture was a cross between cake and corn muffin. Soooo, if you're looking for a corn muffin, this ain't it! I would just save the muffin for dessert. It is pretty good! I would get carryout here again. Friendly staff! read more

We love this place! They have a nice relaxed atmosphere with relaxed atmosphere or even a few tables outside for when the weather is nice. I recommend the fried fish, catfish, chicken and our favorite sides are the greens and wedges. If you're getting it to go it is always ready pretty quickly but it can get busy inside some days. It's true comfort food. To go orders are always packaged well and they even add the fixings like hot sauce etc. read more

Mr. Charles Chicken & Fish - Fried chicken - Soul Food Near Me - Charlotte, North Carolina

Poor service. Came with family and they sent half of the orders out and other half had to wait over 30 minutes for the rest of our food. Asked for a manager and they avoided coming to table for another 20 minutes only to not even apologize. I spoke to the owner of store and he refused to help me and said he would get a manager. The manager refused to even give a discount. Terrible would not recommend! Spend your money elsewhere read more

Food was very good and came out very quick, service was great and we were seated quickly and the ambiance is very nice and chill with the music real nice and relaxing. Definitely will return for karaoke and the oxtails next time ! read more

Mr. Charles Chicken & Fish - Turkey wings w/rice and gravy, collards, macaroni and cheese and cornbread. - Soul Food Near Me - Charlotte, North Carolina

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Every visit to Mr. Charles is like going to a friend's house! You know you're going to have a good drinks, good food, and a good time! This visit was no exception! We stopped in to have lunch. I was still working and did not want anything too heavy. I opted for the Chicken and Red Velvet Waffle! The waitress even asked if I wanted wings or strips! I ordered strips. She then asked me if I wanted them tossed in a sauce! Ordering made me excited so I knew the food was going to be good! I choose to get my strips plain. They were the perfect complement to the red velvet waffle with a strawberry cream cheese drizzle! The waffle was fresh and hot. The chicken strips were hot & crispy. I almost caught the 'itis and didn't make it back to work! I can't wait to visit my friend again. Hopefully, I can go at dinner time and have a drink or two to go with my Chicken and Red Velvet Waffle! read more

Mr. Charles Chicken & Fish - red velvet chicken & waffle - Soul Food Near Me - Charlotte, North Carolina

I'm sorry I've eaten here before today was the worst day of my life food was garbage macaroni and cheese cold cornbread cold fish and chicken wasn't seasoned and cooked In old grease I asked them to change the food out 2 times each time came back out the same that's very disgusting me and my family spent lots of money there today just to end up being disappointed Mr Charles you need to get your people in check the business was very slack today to top the cake I brought you customers in what a shame and stop selling precooked food from days before read more