At the nearby McDonalds parking lot, I inadvertently ran over a foreign object and the front tire…read moreof my vehicle was punctured . I checked and saw the nearest tire repair place had good reviews. I drove to FRJ, they were busy with three vehicles being worked on in the three service bays. Flocko met me, examined the tire and called one of his mechanics over. They jacked the vehicle up, repaired the tire and then tested the repair for leaks. I was "good to go". I was very impressed that Flocko realized that I could not drive the vehicle very far with the damaged tire, and he immediately assigned someone to repair it. The price was reasonable. That is wonderful customer service, thank you Flocko.

I like Flocko and the rest of his team . They are fair and…read morealways honest with me. Since I moved to Houston 5years ago my brother turned me on to him& no matter who I call or wht situation I hve found myself in with ol bessy, ( thinking it's a better situation) I find my way right bck to FRJ - the best go to for my mechanic needs . I'm a woman and most of us don't kno .... Whn it comes to vehicles. Truthfully Idc either , I jus want to kno tht my car will go whn I need it to & not worry about being ripped off !‍ U truly get Wht u pay for & I don't mind paying at all ! Thanks FRJ!

First off paying $175 for a oil change was ridiculous then when I tried to do it myself they…read moretightened my oil filter cap on way too tight making impossible for anyone to do it elsewhere. They will try to scam you for every single dollar possible go elsewhere. Can't even get an estimate for any issues on my car -until they look at my car like give me a break they deal with bmws all day everyday they should know prices without having to look at a vehicle.

Took my car here they had it for 2-3 days charged me over 1200$ just to identify that my cars motor…read morewas blown. If anybody's is unaware a compression test takes literally 5 minutes, and then any other inspecting wouldn't take another 2 or 3 days to get done. After they told me the issue I said I was going to come pick up the car because their labor charge was way to high already and the work hadn't even started yet. When they were putting my spark plugs back in they snapped a spark plug on cylinder 6. I assume they probably torqued it down with an electric ratchet as hard as they could which most mechanics should know you don't use an electric ratchet on spark plugs to begin with. No less torque it down to the point where the spark plug snaps. Just got an update from the machine shop that their little mistake with that spark plug is going to cost me an additional 250$ because of how bad it is and now my head has to be re threaded. When I went to tow the car I realized nothing was put back together and they said they would charge another 1200$ just to put it back together. I told them never mind I'll do it myself obviously. I wouldn't ever recommend this shop to anyone with a german car either their mechanics don't know how to work on them or they simply just don't care. Sucks because I chose this place after looking at the reviews and I thought it was going to be a great shop that I wasn't already familiar with. Point of the story is they realized what my issue was, didn't care anymore after they realized I wasn't going to deal with their pricing and made my situation worse by adding an additional problem.

Michael and his helper aka Indy for Indiana Jones are running this place very well. Start by a…read moresniff greeting from Indy and Michael is a straight forward kinda character. His estimate is always higher than the actual price as well as competitive to the market. I brought my car to fix a system warning and he could quote the 'after-market' price because my car is old. He delivered the fixed car on time and he was honest with his worked hours. I end up paying less than his estimation. He did not treat any European car owners for grant or with attitude of that : so, you're driving European cars, what to expect? His service is above and beyond and I can highly recommend this garage.

Time for an oil change/service B on my Mercedes GLK 350, and got to spend some quality time with…read morethe garage guests! Michael is always great.

I can gladly confirm that the other review of Ray's character and customer service is accurate. I…read morecould not have been more please with his work and reliability. I was searching around for a good and honest mechanic to complete immediate repairs on my vehicle. The others were requiring extra costs that were unnecessary to me. Then I found this guy in my recommendations. Coming from a small town to a much bigger population, I am beyond please with the information and service provided by the mechanic. Thank you so very much sir, and I will totally recommend you to as many people and friends as I possibly can. I certainly believe this man enjoys the work that he can provide for others! Keep it up, and I pray for continued blessings on you sir. Thank you again, your service is much appreciated.

Please save yourself the trouble, had my car months. He painted the car but was not the quality I…read moreexpected. David never finished after having the car for months.

This is not the place to go to, had car for 6 months no work done, had all parts before I even…read moreleft car with them

Service is exceptional. Quality is over the top. And value is like that old saying " you get what…read moreyou pay for ". You have many options for auto & collision repair in the Kingwood area and of course you can always find someone to do it cheaper, but if you value your time and money as much as I do then Sullivan's is your go to place for body work. If you find their quotes too high, go somewhere else. If you don't their personalities, go somewhere else. If you don't like their service, go somewhere else. But don't write reviews that criticize this business because it wasn't cheap enough for you or a good quality of workmanship. Like I said, you get what you pay for, and Sullivan's never disappoints.

Back in April, my husband flooded his truck engine en route to work during one of Houston's freak…read moremonsoons. He immediately contacted our insurance and had his truck towed to Sullivan's. His parents used them over the years and loved their work. Scott immediately handled the situation at Sullivan's and was so kind to my husband throughout the process. They fought our insurance, who wanted to total his truck, and instead told them the truck had immense value and needed a new motor. Unbeknownst to them, this was my FIL's truck that my husband received when his dad passed a few years ago. We will always be grateful to Sullivan's for doing a tremendous job with my husband's most-prized possession. If we ever need a mechanic, they'll be the first ones we call.

First I wanna start by saying these guys do amazing work, people have been asking did I just buy a…read morenew car because it looks nothing like it was before I brought it to them. But the reason I gave it three stars because they are highly unorganized , I was told I could pick up my car on Thursday afternoon my car was not ready until Saturday afternoon after I had to become the pissed off customer. I got my car back half ass Buffed and Half ass washed. If you're not in a rush for your car this is the place to come to.

Love(!!!!) Kevin and his crew. They made my car look brand new after I had completely totaled the…read moreside door. He showed great hospitality and made sure the car was to my looking. You can see that the body shop has a great reputation by just driving by and seeing what they are working on. I will never go to another body shop!

I have been using Fred's services for about two years, oil changes, had motor replaced and misc…read more odds and ends. They have always done an awesome job at reasonable prices. Highly recommend.

I took my BMW 328I there thinking it was the power steering and maybe battery. My second car my…read morebaby! A worker or Fred called and said it was battery, alternator, and power steering hose. After he fixed all these things I'm told I have a leak in my windshield that went into the dashboard or water intrusions we got it running and it's fine. You can pick it up and take it to get the Bimmer Shop or dealership-get the windshield leak fixed. They even told me about a glass repair shop behind them. I told them I would pick it up Monday because I worked across town. They left my car out of the shop in the rain all weekend. Fred called Monday and told me I needed a tow truck because it is an electrical problem now. Long story short I contacted the dealership and Bimmer shop and they both confirmed I was just ripped off. The water intrusion (their diagnosis) was easily identified and they knew additional work was not needed if the electrical was not resolved. On top of that they left the car out in the rain all weekend. Allen at the Bimmer Shop said we are not going to take your money. Fred's took zero responsibility for leaving the car in the rain. They close at 5pm and refused to stay open and just left the car sit outside in the rain knowing the windshield had a leak. Needless to say it is now not worth fixing. I'm taking them to small claims court as they took zero responsibility. Both dealership and Bimmer shop said they are not going to just take my money. DO NOT GO TO FRED AUTOMOTIVE in HUMBLE, Texas. They will not do the right thing all they want is to text message to fake problems and steal your money!!! Beware Money Grab! If you can't fix it just say you can't or don't know-nope they want the money!!