We've been taking our vehicles to Shoemaker's Garage for years and wouldn't go anywhere else. Adam…read moreand his team are top-notch! They are always friendly, honest, and extremely knowledgeable. They take the time to explain things clearly and never try to upsell unnecessary work. The pricing is very fair, and the quality of service is outstanding. Highly recommend!

I initially went to Shoemaker's since the mechanic from a recent trip to Toyota for an unrelated…read moreservice said I had a leaky axel seal so I went to Shoemaker's because they were much closer to my home. Shoemaker's looked at the report then upon further inspection (cleaned under the car, then attempted to drive it around so they can see whether it would leak) found that there was actually no leak at all! They are very thorough in their care for the car and took the time to explain everything to me, they saved me from having to pay for an expensive and unnecessary service I would have had at Toyota. They are incredibly friendly and courteous even offering to drive me home after they found out i was planning on walking in -9 degree weather. I will be back and Shoemaker's will be my go to mechanic.

I called Lowders excited to get my car fixed and was told to call back Monday morning only to be…read moredeliberately ignored. After calling three different times that day with space in between each call I gave up but just to make sure it wasn't just on my end or they were extremely busy I called off a different number, and immediately got an answer I took my business elsewhere.

I went in to get some repairs to my car. The person in charge, specifically Chuck was speaking to…read moreanother customer and setting up an appointment for him to come and have his car repaired. He gave him 2 options for appointments, specifically either Monday or Tuesday of the following week. When he was finished, I asked for an appointment, and he flipped through his appointment book and said there would not be an appointment available for months and months. This was curious as the customer before me got 2 options of appointments for the next week. I wonder if the difference was race based. I was able to get an appointment at another shop and do not recommend this place if you are not a white person.

Called in for an alignment and they got my vehicle in quickly. The work was done right, and they…read moreshared a few recommendations that felt honest and helpful--never pushy. Great experience and value.

Provided an inspection of the vehicle. Seemed a little pricey but I knew my vehicles status prior…read moreto repairs. Paid it as it was my daughter's car and I needed to know everything is good. It's my daughter. Repairs were made in a timely matter/same day. I will follow up with my daughter as to how the vehicle is performing. I know costs of everything has gone up and I haven't paid to have brakes replaced in nearly 10 years but ouch. My bad as I didn't compare other shops prices as the vehicle is a Mazda and not everybody works on these. Waiting room: 8. Counter staff: 10. Pricing: ?. Quality of work: Will find out soon.

I created an account just to write this review. I recently have had some bad experiences with…read morevarious mechanics in different cities and wondered what the reviews looked like for my old mechanic in my home town. I saw there was only 1 and felt I should add my experiences. My family has been taking our cars here for almost 30 years. Extremely reliable and honest service. Fast, fair prices, straight talk and no upsells or unnecessary work. They find what's wrong, fix it, and nothing more. What else can you ask for? We have had numerous quick repairs done at no cost and some extensive diagnosis work done for very little or free. I personally have lived in various cities and been to countless mechanics with numerous cars and have not yet found a repair shop as reliable as Woodwards. When someone asks me if I know a good mechanic in my current city I say "No, but let me tell you about my mechanic in Kalamazoo"

I am also a longstanding (15+ years) of Woodwards and this shop is clearly not Woodwards. I don't…read morethink they'll last more than a year or 2. Received an estimate of $12, 000 and got the work done for less than $2,000. They are not reliable or trustworthy. This is a shop that I would never return to. There attitude is do it their way, don't ask questions and have a bundle of free cash. Never again.

I was in a pinch foe time to repair my hydraulic break system on ty class a motorhome. He did a…read moregreat job and got me on the rad ASAP. good price and great servi

A quality mechanic who is knowledgable and professional! A fair price for quality work.read more

Needed my brakes repaired quickly, and they were able to get it done same-day, and for a fair…read moreprice. Very good communication, easy to get a hold of, and quality service.

I needed brakes. When I called, they said I could bring my car in and they would look at it, give…read moreme a quote before completing the work, and have it done within 2 days. Every interaction I had was so genuine and caring, the work was quick, communication was easy, and everything was completed as promised. We will definitely be back!

If you ever have a problem with your car, Masters Mechanics is your first place to go !…read more Jamin and Ken are super nice and professional people to deal with, they are really humble and nice, and they get the work done in your car perfectly ! I had my front Brakes done with rotors and calipers for just $750, compared to other prices I've seen out there, their price is the best ! The workshop is neat and clean, they have a sweet dog named Hank who is so welcoming that makes your visit more pleasant. I will make Master Mechanics my regular workshop to go for, that's for sure ! Thank you very much Jamin and Ken for your kindness !

I just purchased a 2019 Volkswagen Atlas on May16, 2026 from a dealership in Nunica, MI after…read moredriving it home back to Kalamazoo I noticed fluid leaking I thought it was from the radiator because the fluid was clear, 10 days later the check engine light came on saying check my oil level during these ten days I started hearing the brakes squeal. On May 21, 2026, I called Master Mechanics because they specialize in Volkswagen and other European vehicles. They couldn't get it in that day I had to wait until May 27, 2026, because they were booked up and Memorial Day was coming on May 26, 2026, that's when the check engine light came on. I paid 39.95 for them to check out my oil leak issue and I paid 39.95 for them to check out why my brakes was squealing when braking. Well, they said my brakes look fine and that the noise was coming come the belt tensioner. After leaving the shop my brakes were still squealing here and there by the time I get almost home the brakes are squealing more. Well, I had to go into the hospital for a procedure on my heart in two days. I said I will deal with this after my procedure and so I did I called them back and was told to bring it in for a recheck, well the mechanic comes to me outside where I was seating saying it's your brake pads and asks me to get in the vehicle with him while drives so I can show him what I hear while driving so off we go, he says to me I wasn't the mechanic who worked on your vehicle the first time I tell him that the other mechanics said the brakes were fine, so he hears what I was telling him about the brakes squeal noise he says yeah it's definitely your brake pads so we get back to the shop he says to me let me check it out some more so we don't have any more misdiagnose- miscommunications so he takes the vehicle out again with another mechanic in the vehicle with him they get back pull it in the garage, finally he brings the vehicle out and park it I walk over to him, so he's saying he wrote some notes and the men at the counter will be with me shortly eventually I get up to the counter and they guy at the counter says we looked back from when you first brought your vehicle in and we couldn't see the brakes! But it looks like the dealership changed the brake pads but used cheaper ones but yeah it's your brakes pad and we need to scuff your rotors, so I'm livid but I can't afford to get upset or stressed because of my heart failure so know he says and yeah you got another leak going on in the housing area around the oil filter, I paid 493.00 for the belt tensioner that had nothing to do with the squealing noise coming from the brakes because I googled this after I started hearing the squealing noise come back, the fact that I was told they couldn't see my brake issue the first time is insane when they specialize in my brand of vehicle!! I want a refund for that belt tensioner, my trust is out the door with this establishment, not to mention I brought my land rover to them back in the summer of 2024 about some issues I was having with it at that time they were informative and said I needed a new engine and they didn't want to put work into it and charge me for anything because the engine was failing already, which I kind of figured that because my timing chain was making a loud noise at the time. This experience was very irritating; they didn't offer any compensation on their lack concerning my brakes and charging me for something that was not the issue. This is not professionalism at all.