I was happy to get someone to come up within a day. It was easy to make an appointment online and…read morehe was right on time. The problem with my fridge magically went away right before the technician arrived but he checked everything and thinks it may be an issue that may occur again. So will wait and see.

My dryer was making a horrible sound so I called their phone number this morning. They had Alex S…read moreout in 3 hours and it took him about 40 minutes to fix my dryer. It cost me $285 which is expensive in my opinion but I can't complain because I did not want to deal with the noise. Overall I would use them again as they were professional.

Aaron C was extremely friendly and helpful. He took time to explain the issue and got my dryer…read moreworking like it were brand new! Thank you Aaron!

My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

We are a property management company with over 300 rentals from Ft. Collins to CO Springs, and I…read morewant everyone to know this company is solid and I highly recommend them. Their pricing is fair, their communication is excellent, and they are our go-to appliance repair company from here on out. They didn't ask for that, and they probably don't even know that, but they just simply have earned it by taking care of us and being consistent. We are only as good as the vendors we use and I'm so happy we started using them. Do not hesitate to call them!

I would not recommend this company to anyone. Will came out to service my dishwasher on 2/17 and…read moreperformed "labor" to my dishwasher without even letting me know what was wrong with it.. I was sitting in the same room so there was no excuse for doing this. The "labor" he performed was documented as "adding extra barrier to splash guard". He added tape and charged me $30 for performing this labor. Never showed me anything that was wrong, told me the tape was warrantied for 90 days again, after the "labor" had already been performed and I was required to pay the additional $30. First time running the machine again, the error is back, nothing was repaired and yet I was charged for this "solution". Very disappointed and the labor fee was not reversed or credited although this action was frowned upon by the manager. I was told it would be "coached". Unprofessional entirely.

JB Appliance Repair is awesome! Jason has fixed a failed clothes dryer as well as a fridge...both…read moreof which we were afraid needed to be replaced. Great work and fair prices. Can't recommend them any more highly!

Had to find a new appliance repair guy, as my previous guy retired and moved out of the country…read more Most "companies" out there are simply aggregate databases that get a finders fee by linking you to another company. And, the larger companies seem to only be able to provide a day, and then don't give a window until the evening before, if they even fit in the window. After three failed attempts with a more "well-known" company, I finally gave up and began a new search. Online, Jason gets great reviews for his knowledge, responsiveness, and fair pricing. For me, I always look for an owner operator, and will generally move on once an owner "migrates" away from being an operator in the field. Jason actually answered his phone when I called, gave me a range of days/times that worked well, and then followed up. While he isn't the guy that came out, the other guy has been working with him for a few years, was friendly, knowledgeable, and diagnosed the issue with my leaking washing machine within a few minutes. Fat-forward to a couple of days later: the machine leaked again, so I called them back. They came back out at no charge to see if they could re-diagnose, but no issue was found. Since then, it hasn't leaked again. I threw the guy some $$$ for making the trip back out, mostly because his attitude was still positive and they weren't going to charge for the travel. Bottom line, a fantastic first experience with JB Appliance, and I'll happily recommend them to all of my clients and colleagues.

Fix Master repaired my KitchenAid fridge gasket. It looks brand new. The service was high quality,…read moreand I believe it was a good value for their service. The company was very honest and trustworthy in the quoting process, punctual, and detailed. They were polite and professional. I will use them again in the future if any of my other appliances break -i.e. dishwasher, stove/ range, hood, oven, refrigerator, freezer, and washing machines. I have used other service repair companies. Fix Master Appliance is the only repair company I would call again.

Called them to our house 7-10-26 about our oven not heating correctly. Appt for between 3 and 5pm…read more Showed after 5:30. Pointed heat sensor (laser) at bake elements, said "ok, must be temperature switch", said he'd tell them at the office what it needs and $99.00 service charge would be deducted from estimate they would be sending me. Gave a him (Mahdi) a check for that. The next day a text I received had estimate of $ 928.44. No parts numbers for thermostat $615.00 plus $ 250.00 labor. Believe they pulled those figures out of their--- with no intentions of coming back

Helped repair my freezer and cleaned out my dryer vent! A+ and easy to work with! Price was…read morereasonable and was very communicative

They came out the same day I sent the request through Yelp, assessed the problem with my dryer and…read moregot it fixed that night!

DO NOT USE THESE CROOKS…read more They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats.

Had an urgent need for someone to remove a built-in oven, and Brian was able to come over the next…read moremorning and do the work to remove it safely. He did a great job and charged the minimum visit fee for the work. It was great meeting him, and I'll probably call him if I need any more appliance work done.

Brian can handle anything and gets it done quickly. When my water heater needed to be replaced not…read moreonly did Brian replace it, but he noticed that the vent fan was bent and had probably been that way for all 14 years that the condo had been here. He took it on himself to call the company to have a new vent sent out free of charge. It took an hour of his time. After I moved in the water heater GFCI triggered and turned the water heater off. He came on a Friday afternoon straight from the hospital, where he had been with his mother. This guy is the real deal. I feel like I have someone who has my back. And he's quite affordable. He's done everything from ceiling fans to water heaters to changing electrical outlets to annual maintenance. I don't think there's anything he can't do. I trust him.