I've read several negative reviews for this clinic ever since the new ownership kicked in. I had a wonderful experience there. The receptionists were nice and attentive and the doctor's assistant was great getting my pet ready for her annual exam. When the doctor came in she was also very nice and really wanted to know about the history of my pet. We had shots to do and another assistant came in just to try to calm my little one down (even though she didn't really need it) and massaged her head during the whole procedure. I had several questions about a potential medical concern with my pet and I was given excellent advice and she did some additional checks for me. I'll definitely be back if I continue to get this kind of service. read more

I have been going to Murlen for over 20 years. Since the departure of Dr. Thompson, Toni (the old team) the new team is absolutely terrible. The front desk HUNG UP ON ME when I tried to clear up an issue. I called again to speak with the staff manager. He handled it beautifully and I got an appointment that day. After getting the med I needed, I went to check out, the same young lady who hung up on me came to assist with follow up appointments. I told her I did not want to do a follow up on the appointment (I felt it is unnecessary, as is my prerogative) but I did want to go ahead with vaccinations for my 5 pets. She tensed up when I told her I did not want a follow up, she then just stopped, got up and left her post. The manager came back to complete the transaction. At that point I felt no need to go to this clinic when there are so many others to choose from. I will never go back. What a shame what they did to a fine clinic I once loved. read more

We took our dog to this vet after he started showing signs of illness and were told he had diabetes. They prescribed 3 units of ProZinc once daily and also gave us Entyce to help with his appetite. Unfortunately, the treatment plan we were given was dangerously inadequate. Within 10 days, our dog became extremely lethargic and we had to rush him to the emergency vet. The ER doctor immediately recognized that the dose of insulin was far too low and explained that diabetic dogs almost always need insulin twice a day to maintain stable blood sugar. Even more concerning, we were told that Entyce should never be used in diabetic dogs because it can actually raise blood glucose levels, which may have contributed to our dog's crash. We trusted this clinic with our dog's life, but instead, we were given a treatment plan that led to an emergency and could have had devastating consequences. It's incredibly frustrating to know this could have been avoided with proper care. We hope no one else has to go through what we did. If your dog is diagnosed with diabetes, please seek a second opinion--your pet's life may depend on read more

My family has been going to Murlen vet clinic for years now - taken all our family pets there and now that I have my own I had started taking my cat there. We had always seen Dr Thompson and he was great with all our dogs. My cat had a reoccurring issue with what we thought was ear mites, and we would be given meds to help. It would continue to come back, and after seeing a review that someone left stating they also were told ear mites before their cats condition became much more life threatening.. (of course it was not ear mites) I decided to find a cat specific clinic. Johnson county cat clinic is gold! Since switching I've learned that Dr Thompson and his typical staff has all been forced out and it's been taken over with new management. Their current vet has moved around to numerous amounts of clinics,. Seems concerning to me? Not a family favorite anymore! Was a huge loss losing this clinic as again it was loved by our family for years. read more

I have been a customer of Mr. Bolin, he joined this place, murlen is unsesitive and uncare for the animals that haven't had shots won't fill a script for my dog that is allergic to fleas. They absolutely refused her medication. Without notice no notice. Hate this place.​ read more

Front desk is rude. Female vet is rude and incompetent. I could not get an estimate on any procedure. Neuter 200. Get there 280. Then add 65 office visit, then add 90 blood work up. Then add $50 collar, then add $150 drugs. They get very upset when ask them to detail cost. They will tell you one thing and then change it 15 minutes later. What a con job. read more

Dr thompson and his staff are caring and flexible. They take time to discuss options when care is vital.

Because of how this clinic handled our pets' health concerns, they left us with no other choice that to file a complaint with the Kansas Board of Veterinary Examiners. It is a fairly lengthy case and far too long to write up on Yelp. Back in April, we received a ruling on the case. The board ruled careless disregard and failure to comply with record keeping requirements. The state plans on auditing his office a maximum of three times in the next twelve months. I also wrote a review on Facebook several months back. Within a week of writing the review, I received a private message from another client asking for specifics. She had similar problems with the location. A couple of months later, I received another message from another client. So, obviously our case is not an isolated incident. So if you've had problems, I would strongly suggest that you file your own complaint, because there seems to be a trend of behavior at this facility that should be addressed at the state level. I've never been so disgusted with a vet or vet techs in my life. Be warned. read more

I've had many dogs and have been to vets in OP, Shawnee, and Olathe. I've been with Dr. Thompson for over 10 years and he is a perfect fit for our family. He is a pet owner himself and understands animals. He doesn't try to suggest unnecessary procedures. Prices are reasonable. We've had to put old dogs down, and the office was very gentle and compassionate. Nothing flashy or fancy here- just solid veterinary care. read more

I love Murlen Animal Clinic. I have been using this vet for around 20 years for all our pets. They do not pressure you to do lots of expensive tests or care on your pets. Prices are very good and they're very caring. read more

I moved to Olathe over 25 years ago & got a dog shortly afterwards. We've used Dr. Thompson's wonderful clinic for all of our services. Toni in the front is fantastic & knowledgeable. I can't even imagine going anywhere else. Ciao, read more

Been bringing dog here since I was a toddler (well my parents did anyway). 35 years later and we still go see Dr. Bo with our next generation pets. Great service, incredibly knowledgeable, reasonably priced, and all around just a great vet and crew. read more

I brought in my cat for an ear infection that was going on. The vet barely looked at her before jumping to the conclusion of ear mites. Gave her an antibiotic and sent us on our way. A week later it was getting worse, not better. I called them, they let me know there was nothing they could do until the 2 week antibiotic wore off. Another week went by, and the second I could, I brought her in again. It was now not only on her ears, but her eyes/nose/chin. He quickly looked at her again, gave her another antibiotic and took some samples. Let me know it would be another 10 days for any results. The next day she was looking close to death, I decided to bring her to another vet. Immediately they let me know it was Lupus. They took a blood sample to see the damage done to her organs, and we are currently waiting to see if she will be able to keep her ears or if they have to be removed. I called this vet, and they didn't even know what Lupus was. They are incompetent and jump to conclusions, this vet could of cost my cat her life. I do not recommend them. read more

Murlen Animal Clinic - This is what she looked like when we took her into the vet and it was 'ear mites'. - Veterinarians Near Me - Olathe, Kansas

I love this Vet! When I got my first, all mine, dog, I was determined to provide her with the best care, regardless the cost. After searching and investigating many vets, a friend referred me to Dr. Thompson. She had lost a puppy after four days due to heartworm, but emphasized how Dr. Thompson did everything he possibly could to help the pup, it was just too far along. I made an appointment for my dog that day. The staff is very friendly and helpful. Someone always answers when I call. The staff is also very helpful in providing information over the phone and deciding if my dog needs to come in. They don't try to just take your money by having you make an appointment for something that can be easily resolved. They are HONEST and TRUSTWORTHY, which is so important. Now, Dr. Thompson is awesome. He has a way with my dog, he is very calm and gentle mannered; a true animal person. Dr. Thompson is also very direct and extremely thorough with his diagnoses and treatments. Quoting the previous comment, "He doesn't try to suggest unnecessary procedures. Prices are reasonable." This is very important, as I am a broke college student!! hahah "Nothing flashy or fancy here- just solid veterinary care." - Couldn't have said it better. better. read more

Such a fantastic place. They are always so accommodating to our dog, and our family. Whether it's working us in for an illness that just happened, to boarding, to their kindness when our dog passed, they are wonderful. I don't know what we'd do without Dr. Thompson and his awesome staff!! read more

I really appreciate the vet staff at Murlen Animal Clinic - Dr. Thompson is very gentle, thorough and caring, and Toni at the front desk is exceptional. The clinic itself is not fancy, but it is always clean, the staff is accommodating and professional, and the treatment prices are very reasonable and affordable. read more

Dr. Bo and his staff are amazing! We have been with them for over 10 years. They are caring, professional and very reasonable. I highly recommend them. read more

After being turned away from the vet clinic that I took my dogs to for almost 12 years, I went to Murlen Animal Clinic. They helped me and my 2 dogs immediately even though I of course had no appointment. Very kind and gentle with the dogs. ALSO price was very reasonable. I finally found a vet that is not doing everything in their power to generate fees. I should have switched a long time ago. read more

I have been taking Macy here since she was a puppy (12 years) and still bring her in for her check ups after we moved 30 miles away. I've always appreciated Dr. Thompson's straight forward approach and his genuine interest in Macy's well being. His staff is always friendly and helpful as well. read more

We went in worried about our 11 week old maltese puppy and the vet looked her over and gave her a clean bill of health and gave us a can of soft food, we then asked him how much the bill was and he said no charge. Made my day read more