Receptionist actually said "I don't know how tell you we lost your dog" She said in front of two…read moreother customers. You drop a dog off thinking he safe. Cooper was on his own for 8 hours running and scared.

All I can say is we will not be back after the grooming they did for my dog! Disregarded all…read morerequests and directions for length, coat, trimming of the tail. Walked out actually having the thought to double check it was the same dog we had dropped off.

Fetchers is easily a place you can go to drop your dog off or pet and you know they will be taken…read morecare of. I dropped my pup off to get groomed and they had her looking great afterwards. The prices are really reasonable as well. They also offer daycare and boarding services too.

We can't say enough good things about Fetchers Play and Stay! Our two dogs absolutely love it…read morehere--and so do we. From the moment we dropped them off, we could tell they were in great hands. The staff is friendly, attentive, and clearly loves animals. Both dogs came home happy, tired (in the best way!), and well cared for. We appreciated the updates while we were away--it gave us such peace of mind. The facility is clean, spacious, and thoughtfully designed for both play and rest. It's hard to find a place you fully trust with your pets, but Fetchers has become that place for us. Highly recommend to anyone looking for a safe, fun, and professional spot for their pups!

Been taking my dog Lucky there about once a week for over two years. Even boarded him on occasions…read more Can't say anything bad at all about this place. When he is at the day care I watch from time to time to see what he is doing, and it is always fun to watch. I have never seen any mistreatment at all when watching. If a dog has an accident, they are right there with a mop and towels to clean it up. The groomers do an excellent job of grooming him. On his spa days he always comes home smelling nice and fur is soft.

We absolutely love Pawz! Our dog goes once a week and has stayed overnight many times. She loves…read moreall of the people that work there and eagerly sits when they prep her to go back with the dogs as she kisses them. The staff is amazing. The communication is very open. Our dog tends to jump the gate at go home time so they asked if she could be put in a crate during that time. I thought that was very respectful. On a overnight stay her ear was bit during play. Of course it was not serious. They were more worried than I was and immediately looked it over. We have used their grooming services as well and price is great as well as the quality. I love that they have cameras and there is always someone with them even at night. The owner clearly is a wonderful woman with a huge heart and knows how to find a great staff. I highly recommend this place for daycare, boarding and grooming. Your dog will be happy and most definitely tired!

Our 8 lb Yorkie lost 2 pounds in 9 days. Video show there was no human interaction with most dogs…read more Owner did not care. Don't use Bow Wow.

I used to think this place was great. I'm not sure what's happened since they've opened, but I…read morewon't use them anymore. One of our puppies got injured twice here. The first time he got into some sort to tiff with another dog and ended up with a cut above his eye. No one said anything to me about it when we left and I didn't notice it until we put him in the car. I came back in and they then addressed it and explained what happened. "It stopped bleeding but if it looks worse let us know." Gee thanks for your empathy and concern. The second time (and reason I will not recommend or use them again)they brought him out from daycare/boarding. They didn't have him on a leash and he surfed the counter and ended up spraining his front leg. I believe he also caught a virus there (but no way to prove this). I ended up taking him to the vet the following Monday as he was vomiting and limping. When we came back the following Saturday I brought a copy of his vet bill and asked them to reimburse them for 1/2 of his check up and his anti-inflammatory meds. Their response was sheer agitation and after giving me attitude their only response was to offer a free day of daycare or to put it towards future training (ridiculous). I felt this incident was handled in a very unprofessional manner and was met with hostility by the manager for even requesting this. They should be glad he wasn't injured worse! Which brings me to training. I felt that our trainer was very nice, but not very organized. I asked multiple times throughout our puppy course to get a list of the things we needed to work on throughout the week. I asked to be emailed the things we missed one week....no emails. We were also supposed to be emailed our "graduation day" photos. Never emailed. We had 2 puppies in the class and they are pretty closely bonded and I felt they didn't get much out of class at the same time. There was an earlier morning class and in hindsight I felt like a good trainer would've strongly suggested splitting up our puppies. Also if you ever watch the dogs on camera it seems like there are at least 20-30 dogs in each group for a small area with 1 person watching maybe sometimes 2. This seems very unsafe even though dogs are tested prior to being allowed into groups. Accidents can still happen. The place is very pricey...like most of its main competitors. 0 stars

Amazing group of people that always take great care of my babies when I travel. They treat them…read morelike their own. Additional options to ensure a safe space.

The only reason we hired this place and spent almost $1000 was to work on the puppy biting. We were…read moretold they would be giving us a report card everyday on how the training was going. We gave our puppy a bath before going in and he came back smelling AWFUL. Even when we got him at the shelter he didn't smell that bad. So I have no idea how clean their facility actually is because he absolutely stunk every single time he came back from here. They did not work on the biting and did not give us a daily report card. It was a "trust me bruh" but they gave no explanation of what they had worked on whatsoever. When we asked the owner why they were not following through with the agreement made when we hired them, she tried pinning my husband and I against each other gaslighting us saying we didn't communicate together. Her exact quote was "it seems like you and your husband aren't communicating very well". Absolutely crossing the line. . Not only is that completely unprofessional as an owner to question a customer's marriage but to flat out lie is unacceptable. The owner is completely out of line and a scammer. They gave us zero information on what they worked on with our puppy and no report cards. We have no idea what he did all day while in their care. The report card we were told before hiring them would be DAILY. We got Monday's. Tuesday we didn't get one so on Wednesday I mentioned it to the morning staff. He stated they were down a trainer so we would get both today (wednesday). My husband mentioned it to the evening staff at pickup and was told the same thing but stated the delay was due to a sick trainer. Thursday morning we still haven't gotten a report card and haven't been told anything about what has been worked on. The owner tried lying stating they always had told us that we wouldn't be getting daily updates when that is a flat out lie. We had a call with the owner before hiring them where she stated we would be getting daily updates and SHE told us the class she thought would be best based on our goal. I can't stress enough how much of a liar this owner is and now she's trying to twist the narrative. We did not expect perfection we made it very clear we know he's a puppy. However, we have not been told a single thing of what they worked on with our dog. Nor has the biting even slightly gotten better. This was supposed to be a longer course, so the owner falsely framing this as if we expected a magical difference in three days is not only misleading but it is another lie. A complete waste of time and money. Do not recommend. They will tell you what you want to hear then change everything after you pay

not enough staff to dog ratio, especially in the small dog room. my dogs first day, and the staff…read morebasically ignored her even when I TOLD them she prefers human contact and needs it too feel secure. plus cameras are glitchy and they are off for 2 hours during down time , aka nap time to save band width is what I was told. not impressed with that excuse. will look at other options!

I love dogtopia of Overland Park. I take my fur baby there frequently and they treat her like their…read moreown daughter. The staff have excellent communication and are incredibly kind. I don't trust anyone else to care for my dog. She loves going there and every time is a super positive experience. They also have an amazing outdoor area for dogs, it is much nicer and more clean than other dogtopia locations in the are. Would highly recommend them!

We've been with Winchester for 6 yrs! They're hands on, whether to answer a concern by phone, ways…read moreto save you & or professional caring care! Gracie willing goes to Winchester, without fear!

Great experience! I have been coming here the last two years and have complete trust in the staff…read morewith their animal handling. My two dogs are always super excited to come in for their annuals and from the front staff to the vet, everyone is so friendly, caring, and gentle with them despite how rowdy they can be. They truly want what's best for your pet and don't try to push any expensive foods or extra costs on you. They also offer day and overnight boarding as well!

I went to the address listed and it wasn't there. It made me sad, because I really want to get our…read morepuppy involved with dock diving and swimming in a safe & controlled environment. Does anyone have any suggestions?

I have been fortunate to send Pancho, my one year old giant Gordon Setter, to Camp Pupaway for the…read morelast few months. He attends camp with three litter mates (Avett, Redmond and Molly Brown) every Friday and they have the most magical time! Camp Pupaway is shockingly hassle free to drop off and pick up Pancho, and he is so tired by the end of the day that he barely makes it to the car! Going every Friday takes the edge of all that puppy energy off the weekend, and the friendly staff and facility it is well worth the drive.

I have both boarded my dog and done the doggy daycare. I hadn't had a dog in a long time, and had…read morenever done boarding before so I was nervous and did a lot of research. K9 Resorts was very highly rated, and fairly close to our house. Every time my dog comes home from daycare he is exhausted. The second time I brought him in, he got so excited as soon as he recognized the place. All of the staff are incredibly friendly. They clearly care about him, and he absolutely loves going there. I love that they have different levels of rooms, depending on what your dog needs or you want. I prefer to do the completely private room, even though my dog is small, to lessen the external noises he has to hear. Around Halloween they had "trick or treat" bags for the dogs by the front desk. This place is amazing, and I highly recommend it!

Our first day with both of our dogs went exceptionally well. This place is clean and well managed…read more The employees are excellent, very well trained, and kind to the dogs. We are looking forward to boarding our dogs and bringing for daycare.

I cannot recommend this grooming place enough! My five-month-old puppy is full of energy and a bit…read morenervous, but the Kim and her staff handled him with so much patience and care. She took time to make sure my puppy felt safe. The haircut looks wonderful. Thank you for making our little guy look adorable!

I adore taking my dog here! They always do the best job at her groom and are so quick! The little…read morephoto shoot they do with her each time is so fun as well!