Our floor drain started to back up whenever we'd do laundry. Summers was able to get a plumber out…read moreto us right after the weekend, since it wasn't urgent I didn't mind waiting a couple days anyway. Our arrival window had to be moved back a little, but I was updated when I called to check in, no big deal there. Everyone I spoke to was polite, courteous and professional. Our drain needed a quick cleanout and we can do laundry again with no issues. We'll definitely call them with any future plumbing problems.

Summers sent Jason and helper out to hook up the natural gas line to our new pool heater. Jason did…read morean excellent job, making sure that all codes were followed and the installation was leak-free. He even came back out after we had the electric install finished to make sure that the installation was complete and safe, at no additional charge.

I hired Jesse to repair floating wetbar shelves that had started tilting forward. Turned out they'd…read morenever been anchored to studs, which was a real concern since they're solid wood shelves meant to hold real weight. Jesse walked me through the scope of work upfront and we moved forward. The job wasn't simple -- the wall behind the shelves had herringbone tile. Jesse opened it up, installed proper backing so the shelves could be bolted in securely, then redid the herringbone tile and matched the existing grout so well you can't tell any repair was ever done. That's exactly the outcome you hope for with tile work. While he was in there, he also fixed a leaking tub spout that required opening another section of wall for plumbing work, then patched and painted it back to seamless. Jesse's attention to detail was outstanding throughout. I'll be calling him for any future work at the house.

Jesse did an outstanding job from start to finish. I was particularly impressed with his consistent…read morecommunication and follow-through. He was incredibly flexible and accommodating with my schedule, making the entire process seamless. The quality of his work and his attention to detail are evident in the final results. I would highly recommend Jesse for any project.

Had a new water heater installed and Bill was friendly and did a great job! I would definitely use…read morethem again

Great, honest plumber. Our hot water heater died and we needed a replacement FAST. Hagerty took…read morethe time to ask about my situation and was able to replace our non-typical hot water heater the same day. All this at a very competitive price compared to the other plumbers I called. Definitely would recommend Hagerty with confidence.

Install Water heater and Water Softener. Checked on Rust Remover Equipment. Very honest and…read morehelpful. Eric is our guy! Go above and beyond. We love them.

I contacted Kuhn based on a recommendation from another plumbing company as their plumber had…read moreretired. I was looking at replacing 3 bathroom faucet cartridges, as I had one leaking and felt it was best to replace all 3 at once with one plumber visit. At first contact they requested I sent an email photo of the brand and they would have a plumber investigate and contact me with the replacement cartridges needed. I never heard back. I took a photo and put it in ChatGPT to find their recommendation and purchased them from Home Depot. I reconnected Kuhn and set up a time for a service call. The plumber came and after 30 minutes he informed me that the replacement cartridges I had brought were incorrect. He told me that the company will research the manufacturer and call me back with the product and costs. As I have a leaking faucet, how long would the turnaround be. His response was "we are not very good on that and it usually takes 2 to 3 months". I explained that my faucet is leaking and that is unacceptable. He said he will talk with his supervisor, but gave no guarantee or sense of urgency. I was charged a total of $263,25. The rate was $195 per hour. He was here a total of 45 minutes and charged me for travel time back to the shop. When I was quoted the price I was told it was for labor only and was not informed that it also included travel time, Overall, very disappointed that Kuhn felt it was acceptable to have a leaking faucet for 3 months, did nothing to fix the issue and have deceptive pricing.

They responded promptly and finished the job--snaking out my clogged floor drain-- at a fair price…read more Gonzalo was friendly.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

As a fellow small business owner, I feel obligated to warn others about our experience with this…read moreHVAC/R contractor. Over more than a decade of managing vendors, this has been hands down the most disappointing and unreliable company we've dealt with. We initially entrusted them with all our heating, cooling, and refrigeration needs. Unfortunately, what followed was poor communication, subpar service, and a complete lack of accountability. When issues came up--which happened frequently--they were more interested in deflecting blame than fixing the problems. Over a year, they raised our service rates by 25% without any notice or explanation, and when I reached out to ask about it, they never responded. I also requested several quotes that were never provided. As a busy business owner, I shouldn't have to chase down contractors just to give them our business. Even worse, they billed us for services that were clearly not performed. I verified this myself--twice--and one time had to bring in a third-party HVAC tech to confirm (with photo evidence) that a rooftop unit hadn't been serviced as claimed. Despite being presented with clear proof, they refused to acknowledge or resolve the issue. After nearly two months of delays and rescheduling for a correction that never happened, we finally hired another company to finish the job. Their refrigeration work was even more troubling. They miscalculated and mis-sized a walk-in freezer, resulting in a system we had to completely replace. They relied on bad measurements and passed critical sizing calculations to a supplier instead of doing it themselves. Even when I showed them accurate specs from the equipment manufacturer, they pushed back with excuses instead of taking responsibility. To make matters worse, they submitted a bid to replace our walk-in cooler and freezer with dimensions that were entirely off. Had we accepted the quote, the units would've physically not fit the space--basic measurement errors that would have led to a major installation failure. The most aggravating part of all this has been their tone: dismissive, defensive, and utterly lacking in professionalism. If you're considering this company, I urge you to think twice. When things go wrong--and they very well might--you'll be on your own. You deserve a vendor who respects your time, your business, and takes pride in getting it right.

If you want people who will show up at the wrong time. Then they come and fraudulently charge for 2…read morehours of work AND APPRENTICE FEE FOR NOT FINDING A LEAK THESE ARE YOUR GUYS!!! 550.00 FOR NOT finding leak. Look elsewhere

Very responsive when notified. Does great work at a fair price. I have used him a couple times and…read moream pleased with his work.

I hired Paul the Plumber to replace a faucet in my laundry room. To replace the faucet, Paul and…read morehis team had to navigate in very tight corners to do the job (and no complaints about it!). Within minutes, I had a brand new faucet with great pressure, and when I shut it off, no more leaky faucet. Pricing is more than fair and he is very trustworthy. Would hire again in a heartbeat.