They were quick and provided reasonable options without trying to upsell me on anything. Jason also…read morehad great communication about what they were finding while inspecting my car.

Even though the vehicle had already been diagnosed, and I knew exactly what work needed to be done,…read morethere's a mandatory $85 "Comprehensive Inspection" fee whenever you take a vehicle in? I was just told that's just how they work, with no option to decline it. Their pricing is a lot of smoke and mirrors - I asked for their standard hourly labor rate and they said they don't have one. Well, that makes it difficult to compare their labor costs with other shops. There also appears to be a steep markup on parts, perhaps as much as 100% more than what you would pay for the same exact aftermarket parts at retail. The work done was generally satisfactory, (although they used a 23-bolt oil pan instead of the correct 22-bolt part) but their prices are HIGH. And that $85 mandatory inspection resulted in them recommending almost $3,600 in additional services, including every snake oil fluid service known to man. It's almost as bad as going to Jiffy Lube.

Air conditioning on my Yukon quit working last fall. Took it into Diamond and was told it would…read morecost about $2100 to repair it back to original factory design. However they did offer a very viable practicle work around for about $700. I okd the $700 job and air conditioning works great. Very happy with the job and service and honesty. Diamond is definately the go to place for auto service Rick.

My brakes went out on my vehicle while traveling through the Brighton area very early in the…read moremorning. Thankfully Diamond Family Auto Service was able to get my car in right away last minute. They were extremely helpful and explained everything thoroughly every step of the way! I would highly recommend going to them if you're ever in the area and need auto repair services!

I went to muffler man in Brighton after calling about a tune up due to engine misfire and a…read morereplacement on an oil pan gasket due to it being leaky. Previously I had gone to them for other issues I had with my car and they were efficient and well priced. I thought that this would be the same so I went with the listed problems. They kept my car for over 48 hours before I could even get a quote on how much money I'd be spending. When I did the price went from $600 when they were just quoting me for a tune up, to $2,500 after quoting the oil pan gasket work. I get it some things are not worth doing the work, especially when it's an old vehicle that has other issues. Because of the oil pan gasket leak I check my oil weekly (5 quart engine) just to make sure that I have enough and that the engine doesn't seize. So to my surprise after retrieving the car and checking the oil there was entirely too much oil in the engine, almost double what should have been. I removed the plug on my oil pan to let the excess out (3 quarts). Again to my surprise what should be my 14mm plug is actually a 13mm plug with helle coil on it and flaking off as I try to re-tighten the plug. I'm unsure as to what happened when my car was there or how my correct size plug was lost or why there was three quarts of oil to many in the vehicle. Moral of the story. Do not take your vehicle here if A) it's not for muffler repair (my fault, hence the name) 2) you expect a good and HONEST work done to your vehicle. More than understanding that accidents happen but why could I have not been notified? Instead I was met with something that could have caused a lot more damage.

These guys are top notch and get the job done in a timely manner. Don't let the lobby fool you…read more They are true professionals.

Howell is lucky to have Roy's. Roy and his team are top notch professionals who go the extra mile,…read morepay attention to detail, and can think outside the box when necessary. I won't trust anybody else and there is no reason to after getting to know Roy and his team's capabilities. I live and work in the area and have mentioned Roy's to many people and the recent project they completed for me and I am astounded by the amount of people who know Roy and have trusted his shop and have glowing things to say about him and his business. Don't believe the negative comments on here. Check Google. He has 4.9/5 and over 500 reviews. That is what I call exceptional!

I went there on 11/23/20 I was very upset how they charged me I told them to do a compression test…read moreand to flush out brake fluid and a oil change they said they couldn't loosen bleeder screws all but one when I came home I loosened all which were not hard to loosen the screws and did it myself they charged me $233.41 total rip off lying people

Great service fair prices great customer service!!! Very quick and large area to move vehiclesread more

Great service and staff. Did a perfect job. Outstanding customer. Called for an appointment and…read morethey were able to get me in the same day. I highly recommend them to anyone needing auto care.

I love old cars. AutoLab of Fenton always takes care of my old Cadillac and my wife's newer Lexus…read more They do great work and they stand behind it. They go out of their way to get the job done in a timely and reliable manner. I've tried other shops, but AutoLab gets my business every time. Thanks to Mary, Mike, Joe and the entire crew!

Don't take your vehicle here. They are liars, and do faulty work, without taking accountability. ​read more

This is the most trusted auto repair shop in the area and I highly recommend them. If it wasn't…read morefor Pat and the staff I would be living on the streets. Seriously, I pretty much live out of my car so without them fixing my car I would probably be under a viaduct.

Got my front breaks on my Audi A4 done. Great price, service, fast & friendly. Will go back for…read moremore repairs if needed.

What an amazing experience...again. I just picked up my 1972 Cutlass Supreme and couldn't be…read morehappier! This is either the 11th or 12th transmission they have done for me. Just this year they have also rebuilt the C6 in a 77 F150 2WD and the transmission and transfer case in my 78 Bronco 4X4. I really appreciate them taking care of my classics, but they've also done the transmissions in my Ranger 4x4, Cadillac STS4, Charger RT AWD and more. They have also done brakes, air conditioning, etc. for us. No one wants the expense of a car repair but when I pay for my repair, I feel I've gotten great value and it always comes with amazing customer service. Did I mention that I go out of my way to use them? I live at least 45 minutes away and when I've been stranded, I've had vehicles towed long distances just so I'd have the piece of mind that comes from doing business with someone I trust. Good luck with your repair. Tell them Brian sent you. It won't be the first time they've heard that. ;-)

Extremely dissatisfied and disappointed. Took my F150 because my transmission was slipping. They…read morequoted me $6,500 to replace the transmission but wouldn't provide me with the estimate. I took it to Downriver Transmission, who a friend trusts, where they found the transmission fluid was low due to a corroded line and transfer case seal. They also replaced the bushing and U joints. All for under $1,500. More than 1,000 miles later it's running great and doesn't need a transmission. A Plus didn't mention checking the fluid level or the line, etc. At best, this seems negligent for not checking the level. At worst, they would have replaced a transmission that didn't need to be replaced then maybe found the other stuff. Yes, it was inconvenient but totally worth it to save at a minimum $5,000.