Came across this place after a quick grocery at Trader Joe's. Place is relaxing, clean and newly updated. Jennifer and Vivian took care of me very well and even gave me this cute slippers.. (i was just really going to Trader Joe's and wearing my espadrilles). I had the royal pedi and my feet had been pampered amazingly! Their massage chair almost made me fall asleep. They just earned themselves a patron! read more

Nail Palace - Nail Salons Near Me - Chula Vista, California

I payed for their happy feet pedicure. The nail tech did not give me a foot massage, she didn't remove all of the previous nail polish, she didn't buff my nails, and she cut my toe nails different shapes. When I pointed out that she needed to remove all of my previous nail polish she said the new one would cover it. I am left with bumpy toe nails from them applying nail polish over a bumpy surface. I received awful service, the tech did a lousy job. read more

This is the best nail salon in the area they are super nice and kind I come here every year for my birthday and they treat me like a princess they are the best read more

amazing service! I come here every year for my daughter's birthday, they always go above and beyond for her :) very clean...highly recommend!!! read more

My regular nail shop is far away so I thought I should move to a shop closer to home and I'm glad I tried this place. Yes the coupon lures me but they did not disappoint. I know they just opened so everything is new and suer clean but I hope they keep it up. We got two deluxe pedis and they did i great job we had Ana and Vicky and our toes are so soft and shiny. Vicky did a great massage which i appreciate. I hope they know that the key to a successful business is consistency so i hope that it's still the same service in 9 months from now when they get super busy. I do love the drink and snack bar they offer with certain services. read more

Nail Palace - Great pedicure - Nail Salons Near Me - Chula Vista, California

I went in without even seeing the details for a manicure obviously like everybody I get manicures and pedicures basically whatever part of town I'm in today was the first $25 for manicure with zero lotion at the end they just basically do the same thing. my roommate does for me they cut my nails and clean the cuticles and that's it $25. Zero lotion. Zero warm towel. At price breakers who does all the above 15$. read more

Jennifer, the manager, is very kind and personable and makes sure each guest is well taken care of and happy with their nails. Hannah, the technician, gave me the best pedicure I've ever had. The salon itself is very clean. Highly recommend. read more

First time customer... got my nails done by Vicky... she was great! She was very clean and detailed in everything she did, and I loved my nails! Used OPI Bubblebath with gold foil design. Will definitely be coming back! read more

Nail Palace - Bubblebath #opi - Nail Salons Near Me - Chula Vista, California

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Although 2 employees of this nail salon were friendly. The quality of work wasn't the best. I usually go to a different salon but was visiting my family and needed a Shellac Manicure in a pinch, so l decided since my usual nail salon was too far I would give this one a try. I walked in and was seated immediately. I noticed the technicians weren't sanitizing the products the same as my usual salon which confused me. I asked the nail technician if they could explain what they were doing but no one seemed willing to answer my questions. Im not extremely familiar with the process but I got curious because I noticed the difference. My Shellac Manicure was pretty bad, the polish started chipping 2 days later. (Shellac normally lasts 14 days.) They mentioned a warranty but honestly I would much rather go to my usual nail tech and never step foot in there. I do feel bad for my mom since she covered the bill. If anyone wants to drive up to National City, I usually go to Little Nail & Spa on the corner of E 24th st. read more

Personally for me, it's hard to find a really good nail salon so when i found this place on yelp & saw that it was a new business, i had to give it a try. the salon was quiet, played soothing music and relaxing videos on the screen. The employees are really nice! Lana did my pedicure & she was so sweet! I loved her energy and the fact that she took her time cutting my nails & making sure everything was okay, I appreciated that. The salon also offers drinks & snacks! A bonus perk for me would have to be that they also accept credit/debit cards. Not a lot of salons accept card & i hate carrying cash majority of the time so it was a nice cherry on top. I'll be returning! thank you! read more

Heather you are amazing! She does the best work, makes every picture or idea you share come to life. The owner is awesome too and make sure you are happy and taken care off. Love them! read more

I was a new client and saw their salon on Apple Maps so I decided to try them out. The receptionist was very kind and helped me get seated to receive a manicure. Vicky did my nails as a walk-in and she did an amazing job. I've gone to so many salons and I'm always terrified that they'll mess my nails up (because they come out so ugly and with bumps) but she did and outstanding job!!!! I will definitely be a returning customer! She made sure to ask if I liked them and was willing to fix any request I had. Although I wasn't offered champagne or a mimosa I sure hope that the next time I return I'll get to try one!!! read more

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They did a great job with my gel manicure. They were fast, the place looked great, would definitely come back!

This new place is amazing, brand new and very well decorated. The staff are super friendly and very competent. I'll give 5+stars! read more

Great place for a mani/pedi. Everyone has always been friendly and kind and the decor and environment is so relaxing. I've had Lola multiple times and she is always great, positive, welcoming, and funny! read more

My mom and I are always looking for a Nail Salon where it is clean and great customer service. Vicky helped me with my Mani and she was so sweet and so patient. Will definitely come back! read more

Wasn't the best service . Was rushed after sitting for 2 hours waiting to get in the chair. Probably won't go back tbh

Got my nails done by Alexa ! She is so sweet and she makes sure you love everything about your nails . I love that she took her time and she did such a beautiful job . I will be coming back . Thank you . read more

Nail Palace - Nails by Alexa!!! - Nail Salons Near Me - Chula Vista, California

Had my sons graduation tomorrow and needed nails and a pedicure and my normal place was busy. So glad i stopped here!!! They are a brand new nail place that just opened this week! Love the new owners, their energy and attention to detail!! First class all the way! So happy to find my new nail go to!!! read more

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They messed up my nails terribly, went in for a manicure and the color was gooey so they added a liquid that just made the color runny. Had an even that same day and I had to re do them at home. I called the owner to let him know that my nails were done terribly and he threw a 20 bill at me when I asked for a refund. Keep in mind the manicure is at least 38. Accidents happen, but quality control shouldn't be lagging when they see the polish was old and the job awful. Guy at front desk was really unprofessional and the customer service was terrible. The correct thing would've been a refund not throwing a 20 at a customer. Terrible place for that price north park had way better places. read more

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Stumbled across this place as I was waiting for my dog to get groomed at petco and im glad I did. First impression all the workers were welcoming and establishment was clean. I got a full set of acrylics and a pedicure, both came out amazing. I will be going back in the future. read more

Nail Palace - Nail Salons Near Me - Chula Vista, California

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Wow ! Love this place. Very clean and feels like VEGAS. GREAT Service and they provide a personal experience rather that feeling like you are going through an "assembly line". Great ambiance, relaxing and calm. Thank you for the great manicure and pedicure. I found my new "go to" for my mans day ! read more

Nail Palace - Inside the salon. Very clean and quiet. Relaxing. - Nail Salons Near Me - Chula Vista, California

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I called to see if they do reservations and the gentleman said we don't we only do walk ins. That's fine I'm ok waiting. We get there and there are 2 people in front of us. I asked the gentleman how long is the wait, he couldn't look to see what the girls were having done or even how the progress is. We were bringing in. 3 people 2 being gel. I felt like they didn't want our business so we left. We ended up going to a salon nearby was sat right away and was treated like VIP we were offered drinks while we got our nails done. Just because you charge more and the place looks fancy doesn't make it better I was very disappointed in the lack of customer service. Won't go back. Don't recommend. read more

Score of 5 for the girl who did my nails for the past 3 months is really good. However, they don't take appt. Unless you venmo them 25.00 nonrefundable. I had issues with the username and profile name. I did it and sent it to someone else with same name. Bad policy, especially for those of us who aren't Venmo savy. Needless to say the 1 score is for the appt policy read more

Very frustrating experience! I called last night (Friday) right before they closed and asked if I needed an appointment to come Saturday morning. I was told if you get there when they open they can get you in which is at 9:30. My daughter went at 9:40. At 11:10 after sitting there for 1 1/2 hrs, she was told they would not be able to see her that they were short on nail techs and that people prior to her were getting nail designs. We will not be going back! They need to be better with their customer service and communication with their clients. I'm pretty sure within the hour and a half my daughter was waiting they knew they couldn't see her in a timely matter, and could've communicated this with her sooner. We are extremely disappointed! read more

Very good service and friendly staff. My daughter has been trying to take me here since she first started checking out this salon. Jennifer is so attentive and really took the time to ask questions about my nail care and skin concerns. The massages are awesome and they had really good service. Thanks for the VIP treatment! read more

Nail Palace - Nail Salons Near Me - Chula Vista, California

First time here and i LOVED it. Vicky is super sweet and super great at doing nails. The atmosphere is so nice and definitely not the type of place that makes you feel unwelcome or uncomfortable. Definitely coming back here :) read more

Nail Palace - Wall - Nail Salons Near Me - Chula Vista, California

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Steven did a great job with my nails, came in for an acrylic fill and I am very happy with the result!

What a great surprise! The service here is very friendly and accommodating. My pedicure felt amazing. Definitely recommend the royal treatment. I had to wait for my mom's service to finish but they accommodated me even further by making me feel incredibly comfortable as the only male in the salon. Monica helped me and she was amazing! They really know how to read the room and make your visit very special. Please show your support for this business if you're in the area. read more

They advertise the use of an app which you can make appointments through and gain points for rewards. I made an appointment on the app, received a confirmation email and also 2 reminder notifications. I showed up 10 min early to my appointment but ended up waiting half an hour before the receptionist guy told me they haven't taken appointments for over a year. I showed him the app on my phone and my appointment but he said they don't use it. Had I known, I wouldn't have bothered downloading the app to begin with. They have the app right up there on the front desk with a QR code and everything. Complete waste of time and I wasn't going to wait another half hour at least for the next available tech. read more

0 stars for this place. The nail tech that I had was named Lily. I am not one to write bad reviews but this place is AWFUL. I spent $30 for a pedicure that was 15 minutes long. The description on the pedicure package that I got said I was supposed to get a massage. She rubbed the lotion on my legs for not even 10 seconds!!! That was no massage. When I spoke to the manager about my experience, he refused to give me a refund or a discount, and instead stated, "if you don't like your experience, don't tip her." Then he continued to say that if I write a bad Yelp review, I'm only hurting him and his business. I highly suggest going somewhere else. Save your money! read more

Great service!! Hannah was amazing and quick and did beautiful gel mani! The manager is very friendly and giving! oh and they have yummy snacks! read more

I went to this nail salon a few weeks ago with my mom to get a pedicure and a fill. I noticed right away that the nail tech wasn't doing a good job because every time I get a fill the first thing they do it's take all the acrylic that is peeling or lifting. She didn't do this and just put the acrylic on top. My sides starting lifting right away but I didn't think any of it. Today my nail fell and noticed my nail has a fungus. It's very upsetting because now I'm scared to even look at all of my nails. Im attaching a picture of it. This was my first time and last time I will be visiting this place. I tried emailing the owner but never got a response back. Writing this review to give you a heads up read more

Great service! The manager Jennifer is super friendly. And the nail technicians are very talented. I always go to Lisa for my dipped manicure and Lily for my gel pedicure. read more

Awful experience, my husband got charged $140 dollars for full set and pedicure, and I got charged an extra $25 because i wanted chrome effect on my nails, the nails looked awful, looked like my 2 year old did them. read more

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I really enjoyed the environment it is very relaxing, however it's too expensive for the quality of nails. In less then 24hours one of my nails lifted and I had to remove it completely due to the pain. Also my thumb polish chipped. read more

I drive 25 minutes from my house to come to this salon. Everyone is so friendly. Ivy has been doing my nails for years and always does the best job! I have had several different techs do my gel pedicure and have never had any issues!! The salon is always so clean and every time I make an appointment..they are always on time and ready for me which is a huge plus for me! I don't like when you make an appointment and the salon still makes you wait 15+ minutes..never an issue here! Highly recommend! read more

I came in today and my normal girl was busy doing another girls nails so I was helped by Vy. She was obviously rushing and cut my me 5 times. I asked for sharp square nails and they are very rounded. The acrylic was on my finger and touching my cuticles. The gel is so thick and bumpy and on my actual finger. I am so upset because I was so excited to get my nails done but I left very disappointed read more

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I came here yesterday for the first time and will absolutely be back. They were so apologetic about being busy and short staffed (no biggie, I had the whole evening to relax and I loved the ambiance with relaxing music). Not only did they not rush me, which has been my experience at other salons even when they aren't busy, but Jennifer was meticulous! I bought the basic pedi, and even that felt exquisite. Next time I'll gladly fork out extra for the works (but they do not stiff you on service with the 29$ basic). I loved my time so much I opted for a gel mani... which is a big deal since I typically do my own gels at home (add that to the list of things COVID taught me). Again, the basic $40 gel mani (with design +10$). Jennifer was so sweet and the perfect amount of talkative so that I could relax and also feel as if I was sitting with a friend. Despite being so busy, she took her time to make sure I left with perfect nails. Checking in periodically for feedback on the glitter design. I loved the collaboration efforts and I am so pleased with her work! read more

1 Star. Honestly, I will not be coming back. I was recommended to come here because my go to nail salon was completely booked. When you walk in, the owner is very friendly (I didn't get her name) and it's a pretty shop. My bad experience happened when Steven started doing my nails. I came in for a full set and pedicure. I told him I didn't want my real nails cut and he proceeded to tell me his thoughts on why I should cut them. I explained to him, it's my money, my choice so do not cut my real nails. I shouldn't have to explain myself. He started making comments to Lily (the lady who was working on my feet) about my choices and seemed frustrated. Next, he put too much glue on my nail causing the glue to flow down to my fingers. Because he wasn't paying attention, our fingers tips got stuck together and by him pulling away abruptly, it caused a tear in my skin. He then proceeds to laugh like it was funny. Noting was funny. Lily did ask if I was okay, Steven said nothing. Then, I asked him for almond shape with a sharp tip. He then says, "you have to get them long for almond", I said "yes, that's fine I just want a sharp tip." He kept repeating "they need to be long." At this point I realized he wasn't listening to anything I was saying. I had no issue with long nails, I just wanted him to know what shape I wanted. So he continues to file my nails and I expressed to Steven I didn't like the shape and it wasn't what I asked for. He starts huffing and puffing and sets his tools down. Then manger comes over and asks what's going on. Steven with his attitude gets up and walks away. I explain that Steven wasn't listening and now I'm to a point where I don't want him touching my hands. I asked for a new tech or I would just leave. A new nail tech Kaily was able to finish my nails and they came out perfect. I've been getting my nails done for 15+ years, and this is the first time I've ever experienced a nail tech like Steven. This shop also cost more than my normal place. I was charged $143 for a basic pedicure** (acrylic fill on one toe), and a full set. They also charged me to take off the polish on my real nails. lol **Basic Pedicure per their website is supposed to be: Nail trim, file, buff, cuticle maintenance, hot towel, nail lacquer, basic feet scrub, & basic foot massage. I didn't receive a hot towel, foot scrub or basic foot massage. Y'all can have this place, because I will not be back. read more