I honestly only come here because of Heaven. She is the only reason I keep coming back to Nails Pavilion. She's incredibly talented, detail-oriented, and always makes sure my nails look perfect. The last time I went in, she very kindly squeezed me in even though she was busy (I let her know I genuinely did not mind waiting; I was itching for a fill). She stayed late just to help me and still did my nails with so much care and attention to detail. She never rushed and made sure everything looked perfect. You can tell she really cares about her work and her clients. My nails always come out amazing and they last. If you're going to Nails Pavilion, I highly recommend booking with Heaven. She's the best. read more

I came in on a whim because my usual place was booked and I was in need of getting my nails done. May was able to take me in and she does an amazing job. I do builder gel and her process has lasted for a solid month without chipping or breaking. Would highly recommend scheduling an appointment with May for all your nail needs! read more

Nail Pavilion - Builder gel set - Nail Salons Near Me - Mission Hills, California

Took my daughter here with her best friend. Bad customer service for below average work. Tech rude and unprofessional. Avoid this place

I had a really disappointing experience at this nail salon. HEAVEN and the whole appointment felt rushed. While she was doing my nails, she was complaining to another worker that she was supposed to leave an hour ago and that she was tired. That made me feel really uncomfortable and like I was an inconvenience instead of a customer. The quality of my nails also showed that it was rushed. If she didn't want to do my nails, she shouldn't have taken me in the first place. I expected better service and professionalism. read more

Nail Pavilion - Nail Salons Near Me - Mission Hills, California

I usually don't leave negative comments but I was really hoping for better, Kim the manicurist rushed my set and even over filed my nail to the skin. I asked for frenchies, and she still asked if I wanted to do frenchies at the end and I just said it was okay read more

Nail Pavilion - Nail Salons Near Me - Mission Hills, California

I've been here a few times. Sometimes the service is excellent, sometimes it's just okay, but today I decided to treat myself and come back after a while. Best decision ever. If you want to feel pampered, welcomed, and genuinely cared for, ask for Lucy. She is such a kind soul. I usually bring my AirPods and a book because conversations are usually limited, but Lucy was so sweet and easy to talk to. On top of that, she did an amazing job on both my pedicure and manicure. Thank you, Lucy! I will definitely be coming back sooner. -Candy read more

This place would be five stars if it was based on the Nail techs. The nail techs are great. The only reason that I'm taking away two stars is because I would say that their phone/text only gets answered about 30% of the time during business hours. I will call and call and get sent to voicemail and there I've even been times that I've had to walk in only to find out that it's not busy - yet no one is answering the phones. On several occasions recently after calling for 24 hours and not getting a response I went somewhere else. I have no idea who's managing but if you see this, please have your front desk people actually answer the phone and I would change this to five stars in a second. If you take your chances of trying to get a hold of them, I can recommend almost any of the Nail techs for a great manicure and pedicure. Heaven, Kelly, Linda, Johnny,, they're all really a great people and do a beautiful job. read more

I've been going to Heaven for months now and I absolutely love her exceptional customer service! She's incredibly talented, professional, and always delivers beautiful nails. She can recreate any design I show her and always comes out even better than the inspiration photo! Highly recommend! read more

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I've been going to the nail salon for over 5 yrs!!! Everyone there is amazing, but my 2 favorite ppl are Johnny for nails and Linda for eye brows and pedicure!! They are the Best!!! read more

Nail Pavilion - Natural Nails with Organic Gel - Nail Salons Near Me - Mission Hills, California

Hottest Nails by Johnnie I've been coming to Johnnie for over a decade & he never disappoints ....Creates the most SEXY designs. Amazing at airbrush, chrome, unicorn techniques, and can replicate almost any design you bring him. Highly recommend if you want nails that stand out! read more

Nail Pavilion - Hottest Nails by Johnnie - Nail Salons Near Me - Mission Hills, California

Kelly is the best! Won't go to anyone else! I always get so many compliments on my nails. She's fast, efficient and super sweet!

I came to this nail salon just once and I'll never be back again. The tech who removed my gel-x nails drilled off entirely too much of my natural nails while removing the gel-x and nearly exposed my nail bed. I'm surprised I didn't start bleeding. It's been quite a while since my appointment and my nails still hurt, especially when they touch hot water, and they are bright red. They'll probably continue to feel like this until they fully grow out, which is going to take a long time. She left quite a few cuts on my fingers as well. I also felt like she was rushing through my appointment because she had another customer waiting. I wish I had seen the reviews before I came here. read more

I have been going to Nail Pavilion now for 4+ years!! Both the quality and the ambience of the establishment are 10 out of 10. I have worked with the same nail technician during that duration and I couldn't possibly imagine my life without Jonny. Jonny is extremely talented, patient and is such a good listener. He single-handedly has elevated my style and no look is complete without him. I can't possibly imagine my life without Jonny! If you are looking for a cute spot to get your nails done and are in the Mission Hills area, check out, Jonny and let him know I sent you read more

Nail Pavilion - Elegant Nails - Nail Salons Near Me - Mission Hills, California

Parking is compact and hard to find. I have been here around 5 times but always with Johnny. Yesterday I went in as a walk in and Kim did my nails. Although she's a super sweet lady, the quality I got was not worth how much I was charged. I got gel x extensions and she left a gap in between my nail and the extension on some of my fingers and now dirt gets trapped & it can easily break off. Also it's barely day 2 and they are already lifting and the placement of the nails as well were not straight on some of my fingers, you can see in the pictures they look crooked and they look worse in person. Also it took a very long time to get my nails done. The time and price is overall is NOT worth it. I recommend making an appointment with a reputable nail tech if you go here (I recommend Johnny, of course) read more

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My girl is, Heaven and she is a gel mani/ pedi QUEEN. She pays the most attention to detail and quality and I've never had a bad experience with her. She is my go to girl. So kind and funny, always making me feel comfortable :) I randomly went to Nail Pavilion a year ago because it is close to my house and I got paired up with Heaven and I have been going back and seeing her ever since! No looking back! read more

Johnnie is now having his clients lie and post reviews. Even the pictures they post are ugly. He's ugly as a person and as a nail technician. Very rude and unprofessional. Go to Emil's hair and nail spa! Jackie is the BEST!!! I will NEVER recommend this place! read more

I have been getting my nails done here for many years now, I recently switched to the Nail technician Heaven, and I couldn't be happier with her skills, speed, and accuracy when it comes to doing my toes. She is so kind and considerate. Nail Pavilion is also very flexible and reasonable with scheduling. I have a job where I get a lot of last-minute requirements to stay and this nail salon always works with me. read more

Absolutely love coming to Johnny. I leave the nail salon happy every time and satusified read more

Nail Pavilion - I absolutely love coming to Nail Pavilion! I have been going to Johnny for about 3 years now and always leave happy and satisfied. - Nail Salons Near Me - Mission Hills, California

I would like to thank Johnny for his great service and excellent work he does and always manage to take me out on time when I'm in a rush to do my nails and need to go pick up my kids from school , he does a great job and manages the time perfectly. read more

Nail Pavilion - Nail Salons Near Me - Mission Hills, California

Have been going to Johnny for over a year now love love love the thorough service and growing my natural nails. My mom and little sister are now clients as well we love Johnny read more

Nail Pavilion - Nail Salons Near Me - Mission Hills, California

Heaven is the best! She always takes her time and is super sweet. I have recommended her to my sister and my co-workers because she is that good! Only trust Heaven with my nails! read more

I've been going to Nail Pavilion for a few years now and I get my nails and pedi done by GiGi. She's the best and she's fast. They just remodeled the place and it's so cute now. It needed a make over. The environment is great the people are friendly. I refer all my friends and family to Gigi. I always get compliments on my nails and she's really good at designs. I have added some pictures of Gigi's work. read more

Linda, Kelly, May, Hazmik, are all amazing here. I love an environment where , you can tell they love their job. The time management they have is superb, they truly accommodate . I appreciate them for that . read more

I've been going to Nail Pavilion for over 3 years now to do my nails. For the past year or so, I have always booked Heaven as my nail technician, and she is truly amazing!! I am a perfectionist when it comes down to my nails, and Heaven always does such an amazing job. Her attention to detail and cleanliness is unmatchable. Even the way she keeps her work station (so clean and organized) is impressive. She takes such pride in her work, and it shows! read more

I ABSOLUTELY love going with HEAVEN to do my nails, she never fails on following through with giving me what i want. She works with you and doesn't push you to try to change your design and always asks if the last step is to your approval before moving on. She is soo sweet and down to earth. Heaven is your go to if you wanna grow your natural nails out and if you like over the top, detailed nails, you bring an inspo pic and she will give you exactly that and if not very close to what you asked for. My sets range from $70-$120 depending on the design, style and length. They last up to a month if taken care of properly. read more

If I could, I would give them 0 stars for the horrifying customer service, the lack of competence in their skill, and the quality of their nails. I paid a significant amount for Gel X nails for both my daughters and by the time we got home, both of their nails fell off!!! When I called them, no one gave me a resolution and stated, they will speak with the management in order to see what they can do. They never got back to me and I had to go in again to ask them for a follow up and if they heard from management, the rude receptionist stated "it's already been too long and we will not provide refund for the entire amount and they will not be able to redo the nails (not that I would ever want them to do our nails again). Keep in mind, the management took longer on purpose to resolve my issue, only to deny the refund because it was a few days even though I was waiting to hear back from them. My girls wear heartbroken as it was supposed to be for a family vacation for my birthday. I paid $146 for both my daughters' nails only to have it last less than 2 days! They are an absolute rip off!! STAY AWAY FROM THIS SALON IF YOU ARE LOOKING FOR ANY SHRIVEL OF PROFESSIONALISM AND QUALITY NAILS!! read more

Nail Pavilion - 2 hours after her nails were done ! - Nail Salons Near Me - Mission Hills, California

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If you need quality TLC whether a manicure pedicure or full set Johnny is the man with the plan! Always exceeds my expectations with designs I bring in love love love always coming back! read more

I just had the worst experience. Wanted to try a new manicurist/pedicurist so I booked an appointment with Kevin and when I got there today, he refused to see me with no explanation. I had to ask the Front Desk new person Andrew why he doesn't wanna see me and his answer was he doesn't cater to male customers. Unacceptable! Kevin don't discriminate! Appalling!! read more

My mom went here to do a full set. Her nail paint bubbled 2 days later in several nails . Went back to Re do them and a few days later it was worse. The bubbles looked like they had liquid inside she had pop them. However she had been going here few times wanted to give it another shot. Well, they scheduled her appointment for the wrong time. I told them they had her time wrong when they text me to confirm and the response i received was "we'll let you know tomorrow if that works". I explained the bad experience from the last time thinking they would give us the original time frame to try to accommodate us and asked to speak to the owner but again the response was just, " Ok here is the owners phone number her name is Ahn." The only reason why I'm posting this is because of the horrible customer service, lack of empathy and lack of effort to try to make customers happy when they mess up. Very meh, we don't care that you're unhappy . Don't go there, they don't care about you. read more

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Never going back they left to many bumps on m y nails and a lot of the edges of my nails weren't even painted. Horrible service never going back. read more

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I absolutely adore this place. It's not only clean but also very inviting. I'm particularly delighted with the nail services provided by Johnny. Every time I visit, I feel incredibly happy and pampered. read more

DO NOT get any service with the Indian lady:( She is a nice lady but manicures should not be painful!! Instead of removing my cuticles the right way she drilled them off, which was so painful! She cut me and left my nails soo thin they got red! Horrible experience. read more

I never leave reviews, but this place is HORRIBLE. I asked for regular gel which is 28. I was taken care of by two ladies. I asked for a specific color nothing more. When I was brought to be charged they were charging me 42! And I was so confused because I asked for regular never gel. Two of these ladies persisted that I be asked for gel when I did not. I am allergic to gel. Even the receptionist had to apologize because I was very clear in what I asked for. Horrible place. read more

Nail Pavilion - I asked for REGULAR, I then was taken care of two ladies. I don't know what happened, but proceeded to - Nail Salons Near Me - Mission Hills, California

I came here to get my toe done . I love it so much . There was really fast and hood . I love that lady that did my toes took her time and make sure everything look great . She was very sweet and keep on asking me if I like how everything came out . Definitely coming back here read more

Waste of money. Not even a week and one nail is chipped/ with gel color and toe is infected. Never again!!!!!

Great service and quality job, as usual! Gigi always does a phenomenal job - perfect polish and shape with a quick expertise. Definitely my go-to nail place. I highly recommend it! read more

Nail Pavilion - Nail Salons Near Me - Mission Hills, California

Decided to go get a pedicure for the first time, I made the appointment in person on Friday night for Saturday morning at 11 for me and my mom. We were taken right away, I got Michael and my mom got her nails done by Linda. I let Michael know this was my first time ever getting a pedicure so whatever he felt was best for the service he could do, he made me aware if anything was an extra charge, and explained parts of the service as he was doing them. Michael was very friendly and made sure the whole service was amazing, im so glad my first experience was better than I thought it would be. My mom also had an amazing experience and let me know that Linda did a fantastic job. She was so happy at how well taken care of she felt. Linda asked if she was getting a manicure as well and because she had time my mom ended up doing that as well. We both had such a cool first experience, I will definitely be going back. Thank you guys so much read more

Nail Pavilion - Nail Salons Near Me - Mission Hills, California

I have been to the nail Pavilion before about four years ago and the same situation happened. I got my nails done, they rushed the curing process and then a day later four or five of my nails bubbled up and needed to be redone. Not only did I pay $250 to have my nails and two other people to have their nails done, when I went in there to ask them to fix it two days later. They said I should've called and that no one could fix anything and maybe try calling tomorrow to see if anyone could fix my nails. I am extremely busy with work, school, and kids activities. I don't have time to go to the nail salon three times in one week. I am extremely disappointed by the way I was treated and how much money I paid and had to go pay another salon to fix my nails. Very unfortunate, definitely do not recommend! read more

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Had a horrible experience with scheduling with this company. I reached out to them at 9:08am to schedule a lash refill appointment for a week out. No one responded the entire day. I work a full time job and I finished my entire shift without a response and when I told them that I was going elsewhere to get this service done. I got a lame excuse that my message went to the bottom of the messages because they were so busy. This has never happened before. They are now losing a long time customer because of their negligence. read more

I've been going to Nail Pavilion for a few years now and I get my nails and pedi done by GiGi. She's the best and she's fast. They just remodeled the place and it's so cute now. It needed a make over. The environment is great the people are friendly. I refer all my friends and family to Gigi. I always get compliments on my nails and she's really good at designs. I have added some pictures of Gigi's work. read more

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